Retail TouchPoints

JUNE 21, 2023

Theft, store associates mislabeling items and products getting damaged in a warehouse or store are three human examples that unfortunately impede profits. AI-powered analytics are expected to play a major role in how retailers look to limit losses through more efficient operations.

Technology 270

Technology Supplies Operations Mobile 270

Retail TouchPoints

APRIL 28, 2023

Growth in both retail sales and AWS services was slow compared to past quarters, in line with the uncertainty the retailer warned about earlier in the year , but investments in generative AI could pay off in the near future. While Amazon’s retail sales growth held steady from 2022, AWS’ growth of 16% to $21.4

Retail 357

Retail Technology Games Fulfillment 357

Retail TouchPoints

FEBRUARY 29, 2024

It’s easy to understand, emotionally, why consumers would want to shop from a store that tailors its product assortments to the neighborhood they live in. Brands using AI and predictive analytics can look at a retailer’s entire category and find products that will resonate most in each store’s assortment (including competitor products).

Consumer Goods 288

Consumer Goods Consumer Customer Loyalty Supplies 288

Retail TouchPoints

NOVEMBER 10, 2023

Google’s AI-based campaigns offer a number of benefits to retailers, from increased reach to relieving workloads by leveraging AI to automate processes. While this continues, Google AI-based campaigns are holding retailers back instead of driving marketing efficiency as intended. This doesn’t have to be the case.

Marketing 325

Marketing Retail eCommerce Mobile 325

Retail TouchPoints

MAY 12, 2023

So it’s no surprise that Meta is getting into the generative AI game as well. On May 11 the parent company of Facebook , Instagram and WhatsApp unveiled several new generative AI applications for its platform that it is currently trialing with a small group of advertisers. Sample of Meta’s text generation tool.

Events 278

Events Games Marketing Operations 278

Retail TouchPoints

JANUARY 8, 2024

One of the first criticisms leveled at online apparel sellers was customers’ inability to try products on prior to purchase — and despite many advances in technology, that fact remains a major ecommerce challenge. However, Amazon is using AI to try to close the appearance vs. reality gap in multiple ways.

Apparel 147

Apparel Beauty and Health Recommendation Fashion 147

Retail TouchPoints

APRIL 25, 2022

Investment in the proper technologies needed to build a strong supply chain not only enables prompt replenishment of products in inventory, but also optimizes planning capabilities in rapidly evolving business ecosystems while minimizing duplication, errors and inefficiencies. The Future of Ecommerce is Automated and Digitized.

Supplies 328

Supplies eCommerce Shipping Costs Customer Loyalty 328

Kissmetrics

DECEMBER 9, 2020

Machine learning is on the verge of transforming the marketing sector. According to Gartner , 30% of companies will use machine learning in one part of their sales process by 2020. In other words, machine learning isn’t just for computer scientists. What Is Machine Learning?

Improvements 313

Improvements Marketing Toys Consumer 313

Retail TouchPoints

JULY 12, 2023

With so much attention on artificial intelligence (AI) today, you’ve likely heard how Artificial Intelligence for IT Operations (AIOps) is going to revolutionize almost everything. And now there’s a something called AI Networking to contend with. So let’s explore the topic to help you gain clarity. Accurately identifying issues.

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Retail Operations Management POS 246

Retail TouchPoints

MARCH 24, 2023

Shopify has launched a new integration with Google Cloud that enables its merchants to leverage Google-quality search capabilities and AI innovations on their sites. Enterprise brands on Shopify can now access Google Cloud’s Discovery Al solutions directly through Commerce Components , Shopify’s enterprise retail solution.

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Shopify Merchant Services Recommendation eCommerce 306

Retail TouchPoints

OCTOBER 2, 2023

According to machine learning scientist Jiaxi Liang , “data providers aren’t always as concerned with the accuracy of the data they’re collecting, opting to instead focus on building massive datasets that they can sell to businesses.” Machine Learning Algorithms Finally, let’s talk about AI.

Marketing 331

Marketing Information Consumer Reference 331

Retail TouchPoints

DECEMBER 16, 2021

Ecommerce and machine learning solution provider Rokt has closed a $325 million Series E funding round led by Tiger Global , which brings the company’s valuation to $1.95 The Rokt solution leverages AI and machine learning with the goal of optimizing every customer action to increase engagement, revenue and customer acquisition.

Marketing 298

Marketing eCommerce Management Technology 298

Retail TouchPoints

JULY 14, 2023

Generative AI is set to revolutionize ecommerce, enabling a more interactive and personalized shopping experience, which is integral to both attracting and retaining customers. Artificial intelligence (AI) is reshaping the way brands connect with their customers. The possibilities appear to be endless.

eCommerce 243

eCommerce Order Fulfillment Fulfillment Multi-channel 243

Retail TouchPoints

APRIL 26, 2023

Home and living ecommerce company Home24 is improving product search on its website and mobile app through a partnership with Constructor that will enable more feature-rich, intuitive and personalized experiences for shoppers. These have helped reduce the time Home24’s ecommerce spends manually implementing redirects to category pages.

Multi-channel 264

Multi-channel Accessories Channel Mobile 264

Retail TouchPoints

AUGUST 31, 2021

Decades ago, a cashierless store would be a ridiculous idea, but artificial intelligence (AI) has made it a reasonable reality for any brick-and-mortar retail outlet that relies on in-store customers and sales. Customer buying habits change based on store location, the product’s target audience (e.g. The Same Stores but Smarter.

Improvements 245

Improvements Online Retail Operations Technology 245

Groove

MARCH 7, 2024

With the advent of advanced machine learning and AI, email marketers will be expected to tailor emails for individual subscribers. For example, a flow might trigger when a site visitor leaves a review or searches the site for a product. The segment flow will encourage them to purchase the items in their cart.

Marketing 370

Marketing eCommerce Platforms Shopify Shopping Carts 370

Retail TouchPoints

AUGUST 17, 2023

A new IBM CEO study reveals a significant 42% of retail CEOs, and 59% of consumer products CEOs, are banking on AI technologies such as generative AI, deep learning and machine learning to drive results over the next three years.

Consumer 246

Consumer Payment Services Food and Beverages Supplies 246

Groove

OCTOBER 2, 2023

However, with the rapid advancement of artificial intelligence (AI), a new era of possibilities has unfolded, offering innovative tools that redefine the boundaries of effective copywriting. AI-driven copywriting tools represent the combination of human ingenuity and computational brilliance.

Merchant Services 195

Merchant Services Social Media SEO Blog 195

Groove

OCTOBER 2, 2023

However, with the rapid advancement of artificial intelligence (AI), a new era of possibilities has unfolded, offering innovative tools that redefine the boundaries of effective copywriting. AI-driven copywriting tools represent the combination of human ingenuity and computational brilliance.

Merchant Services 195

Merchant Services eCommerce Social Media SEO 195

Retail TouchPoints

FEBRUARY 9, 2023

As the ecommerce landscape becomes more competitive, top retailers like Amazon stay ahead of the curve by delivering a compelling product experience to their customers. This is made possible by powerful AI algorithms that deeply understand the customer’s needs and create a personalized shopping experience.

eCommerce 264

eCommerce Shipping Costs Merchant Services Presentation 264

Retail TouchPoints

FEBRUARY 23, 2023

The AI revolution is here, and customers already expect to benefit from the convenience it promises to deliver. Widespread interest in and acceptance of AI in all of its forms — particularly among younger shoppers — means that it’s not a matter of when customers will accept the technology but how retailers should react to it.

Retail 277

Retail Technology Customer Experience Consumer 277

Retail TouchPoints

JUNE 7, 2023

Amazon has inked a deal to give its sellers access to the 3D visualization platform Hexa , which will help merchants easily create 3D and augmented reality content for their Amazon product pages. Hexa uses AI to create 3D content for brands based on 2D assets like product images or designs.

Merchant Services 262

Merchant Services Technology Channel Retail 262

Retail TouchPoints

JANUARY 5, 2024

Brands’ ability to deliver these experiences has been fueled by 2023’s hottest technology, generative AI, which can help marketers scale up personalization programs quickly and cost-effectively. Generative AI is the driving force behind advanced personalization, transforming raw data into actionable insights,” said Bond.

Recommendation 306

Recommendation Consumer Information Customer 306

Retail TouchPoints

FEBRUARY 14, 2023

UK-based digital retailer Very has partnered with AI-powered product search and discovery platform Constructor to transform its product discovery experience across online and mobile channels. Very offers products across fashion, tech, homeware, toys, sports equipment and other categories from more than 2,000 brands.

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Toys Fashion Customer Experience Channel 251

Retail TouchPoints

AUGUST 9, 2023

John Lewis Partnership , operator of the John Lewis and Waitrose brands, will migrate more of its technology to Google Cloud as it seeks to take advantage of advances in AI, machine learning and loyalty program support.

Fashion 242

Fashion Technology Recommendation Operations 242

Retail TouchPoints

JUNE 12, 2023

AI in retail is everywhere. Amazon’s legendary machine learning algorithms drive revenue by recommending products based on customers’ behavior. While AI was initially associated with big tech and multinational brands, the technology is becoming increasingly available for everyone. Why should a company start slow?

Retail 288

Retail Technology Games Recommendation 288

Retail TouchPoints

NOVEMBER 14, 2022

Enter artificial intelligence (AI). Many retailers are turning to AI to help boost productivity while keeping costs in check. Research finds the global market size for AI in retail is expected to grow drastically, from $4.84 Here are the top four areas where you can apply AI to drive business growth.

Customer Loyalty 359

Customer Loyalty Operations Improvements Customer Experience 359

Retail TouchPoints

MARCH 20, 2024

Conversational commerce combines genuine human interaction with artificial intelligence (AI) to create a two-way line of communication between brands and consumers. In addition, conversational commerce uses AI, Natural Language Processing (NLP), and machine learning (ML) technologies to collect first-party data from consumers.

Small Business Retail 277

Small Business Retail Recommendation Consumer Customer Data 277

Retail TouchPoints

SEPTEMBER 17, 2021

Once out of reach for everyone but the largest retailers, AI is now readily available for ecommerce merchants and powering everything from attracting customers to understanding their needs and delivering frictionless experiences. . A Carnegie Mellon study , for example, found clear sexism in AI-generated female images.

eCommerce 310

eCommerce Technology Information Management 310

Kissmetrics

NOVEMBER 3, 2021

You can decrease overall costs while improving efficiency and machine learning processes with the right platform on your side. Data labeling is the process of analyzing raw data and labeling it to provide context to machine learning software, algorithms, and end-users. What Is Data Labeling? How Does Data Labeling Work?

Marketing 266

Marketing eCommerce Social Media Automotive 266

Kissmetrics

DECEMBER 23, 2020

Natural Language Processing is an area of artificial intelligence (AI) that leans on disciplines like computer science and computational linguistics to enable computers to interpret, comprehend, and manipulate the often arbitrary, ruleless world of human language. NLP vs. AI vs. Machine Learning.

Marketing 363

Marketing eCommerce Social Media Technology 363

Retail TouchPoints

MAY 30, 2023

People have burned through their savings, and there’s a lot of inflation as well as changes in the job market,” said Jonah Ellin, Chief Product Officer at 1010data in an interview with Retail TouchPoints. Local variations make it critical for retailers to think about BTS product assortments on a store-by-store and category-by-category basis.

Books 291

Books Electronics Consumer Arts 291

Retail TouchPoints

JULY 29, 2021

Qubit has launched Qubit CommerceAI , a tool that leverages AI, deep learning and machine learning to deliver advanced 1:1 personalization techniques. The Qubit CommerceAI models are designed to understand and react instantly to customer context in order to unlock more value from retailers’ entire product catalog. .

Retail 306

Retail Customer Data eCommerce Management 306

Retail TouchPoints

SEPTEMBER 21, 2022

Within the heavily regulated CBD industry, it’s difficult for brands to advertise their products across the same depth and variety of channels afforded to companies in other categories. Due to compliance regulations, CBD brands have limited options when it comes to promoting and selling their products.

Consumer 304

Consumer Social Media Technology eCommerce 304

Retail TouchPoints

MARCH 21, 2023

You’ve probably played with artificial intelligence (AI) chatbot ChatGPT already and felt like you were touching magic. It feels like AI on a level we’ve never seen before, and its existence is massively exciting to all of us working in AI because it opens up so many new possibilities.

eCommerce 298

eCommerce Technology Document Recommendation 298

Retail TouchPoints

JUNE 10, 2022

IKEA ’s new Updatables furniture concept combines AR, AI and machine learning technologies to have the pieces themselves “suggest” updates and improvements through additions of new IKEA parts. The application would rely on AI to give the piece a voice to communicate and share its specific needs with the customer.

Technology 278

Technology Books Presentation Consumer 278

Retail TouchPoints

JUNE 8, 2023

This article will discuss the sneaker resale trend, major indicators of fraud for retailers to be aware of, and how merchants can combat sneaker fraud using machine learning. Technology has a significant role to play, with machine learning and AI solutions able to detect patterns to fight popular fraud types.

eCommerce 284

eCommerce Fashion Jewelry Electronics 284