article thumbnail

Exclusive: How Daniel’s Jewelers is Using Vision AI to Better Serve its Customers

Retail TouchPoints

Our customer is still a migrant, but now they are [more likely] an immigrant, so they don’t come from the Midwest, they come from south of the border. One thing that has changed, though, is how Sherwood and his team are equipping themselves to meet the needs of those customers.

Customer 298
article thumbnail

Inside Johnny Cupcakes’ ‘Fakery’: Gourmet Retail Theater Thrives in Boston

Retail TouchPoints

And it’s what inspired him to start his T-shirt line, Johnny Cupcakes, in 2001…before he even turned 20. “It When I wore the shirt to work, all these slightly miserable customers who never made eye contact with me started laughing, asking about the bakery and saying they had to get a shirt.”.

Retail 274
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Smile For The Camera: Use Selfies To Boost Customer Engagement

RTP blog

By Adam Blair, Executive Editor The new Broadway musical Amélie , based on the beloved 2001 movie starring Audrey Tautou, takes place in a long-ago, far-away place. Leveraging user-generated content to promote customer engagement certainly isn’t new, but it’s mostly been confined to online interactions.

article thumbnail

5 Ways Retailers can Begin to Market from the Outside-In

Retail TouchPoints

The ongoing decentralization of retail and retail marketing is forcing CMOs to embrace new strategies in the media world to compete, especially amid more ephemeral brand affinity. The dot.com bust in 2001 slowed, but didn’t stop, the inexorable move toward consumers shopping and buying online.

Marketing 246
article thumbnail

A Decade at the Top: ChannelAdvisor Named #1 Channel Management Provider by Digital Commerce 360

ChannelAdvisor

However, through the extensive evolution that has occurred since its launch in 2001, ChannelAdvisor has remained committed to helping brands and retailers continue to adapt, optimize and improve their daily operations, grow their sales and increase the satisfaction of their customers. . “In

Channel 85
article thumbnail

Victoria Plum appoints Helen Skelton as first-ever brand ambassador

365 Retail

Her brand ambassador role will see Helen get involved in a range of activity including community and sustainability projects, content marketing, social media and events. I also know it’s a progressive business that’s dedicated to providing a great customer experience and delivering a beautiful end result. “I

article thumbnail

21 Digital Marketing Tools You Need When Starting a Business

Kissmetrics

From simplifying your social media marketing efforts and project management to finding freelancers, each of these tools will help you get the competitive edge you’re after. With more than 12 million customers, MailChimp has claimed its spot as one of the top email marketing providers and digital marketing tools in the world.

Marketing 318