Forrester eCommerce

APRIL 11, 2019

In 2003, Fred Reichheld, who was by then a partner at Bain & Company, introduced a way of measuring how well an organization treats its customers.

Customer 217

Customer Marketing Customer Experience B2B 217

Forrester eCommerce

JANUARY 7, 2019

Founded in 2003, Janrain was one of the first [… Today, Akamai announced that it has acquired Portland, Oregon-based Janrain. Although the financial terms were not disclosed, Forrester estimates the purchase price to be in the $250M–$275M range, based on typical M&A SaaS revenue multiples of 4X to 6X and Forrester’s estimation of Janrain’s annual revenue.

212

212

FastSpring

AUGUST 14, 2018

Since their start in 2003, WordPress has become the leading content management system for individuals and businesses alike. In fact, WordPress currently runs 31% of all websites around the world. Odds are some of your favorite sites on the internet are powered by WordPress

Management 62

Management 62

Nerd Marketing

NOVEMBER 22, 2017

It was 2003. Black Friday e-commerce can really stress you out. I remember my first Black Friday as a retailer. The holidays kinda snuck up on us. We had no idea that we had to strategize this entire month. We came up with a few last-minute deals. We sent out a few last-minute emails. WE […]. The post Black Friday Ecommerce: The Hype and the Reality appeared first on Nerd Marketing. Analytics Blog Posts Ecommerce Strategy black friday cyber monday

Marketing 57

Marketing eCommerce Blog 57

GetElastic

JANUARY 2, 2018

2003 - 2017 Provide Support LLC. How Good Content Lets Your Customers Know You Care. Whether you are a start-up company, regional SME or global corporation, chances are how you and your staff provide great service to your own customers is a process that has been carefully honed and refined.

Live Chat 89

Live Chat Customer Social Media Channel 89

Retail TouchPoints

NOVEMBER 3, 2017

Prior to Spatialand, Kimberly founded Prologue with Kyle Cooper in 2003, as well as Prologue Immersive in 2015. By Kimberly Cooper, Spatialand It’s no secret that over the past few years virtual reality (VR) has become increasingly influential across countless industries.

Consumer 195

Consumer Arts Technology Games 195

Steve Dennis

DECEMBER 22, 2018

In the weird irony that is often part of retail (and life in general), Sears Holdings recently announced its first quarter of comparable sales growth in many years—and I believe only its second or third since I left the retailer in 2003! It turns out that the liquidations sales being held in the many Sears and Kmart locations that were closing during the quarter finally brought out customers in droves. Better late than never, I suppose.

Operations 83

Operations Improvements Other Management 83

Steve Dennis

JANUARY 26, 2019

Aside from confusing correlation with causality–and aside from having shared this type of analysis myself at two different retailers in 2003 and 2006 respectively–some version of this alleged wisdom nugget has been trotted out at many a conference for quite some time.

Vend 75

Vend Events Games Presentation 75

Lemonstand

OCTOBER 11, 2018

Based in Calgary, Alberta, Clear Solutions has been a provider of premier windshield repair supplies since 2003.

Automotive 74

Automotive Workshop Supplies Fulfillment 74

Steve Dennis

MAY 16, 2018

Opportunities to have struck a grander bargain with those omnichannel brands with the best distribution power, market share and growth potential — which my team aggressively explored in 2003 — have long since passed.

Workshop 90

Workshop Omnichannel Reference Information 90

Steve Dennis

FEBRUARY 20, 2017

When I left Sears in 2003, I was quite pessimistic about the company’s long-term prospects. Some initiatives we had put in place during a two-year strategic re-positioning effort were gaining traction, but most key metrics were alarming. The apparel business was well below a sustainable productivity level.

Apparel 80

Apparel Operations Customer Experience Improvements 80

Steve Dennis

AUGUST 25, 2018

When I left Sears late in 2003 (the year before the Sears and Kmart merger), we had valued Kenmore well in excess of $2 billion, and Sears’ major appliance market share was north of 40%. As some readers may know, I began my retail career at Sears. And these days, when folks ask how long I worked there, I typically say, “Too long.” ” The more accurate, less snarky answer is 12 years.

Other 76

Other Management Marketing Customer 76

Lemonstand

AUGUST 2, 2018

Based in Metro Atlanta, GA, Beads In Bulk has been involved in the wholesale distribution of beads and related products since 2003. After getting married and moving to the United States, I finally got a chance in 2003 to fulfill my dreams and beadsinbulk.com was born.

Jewelry 54

Jewelry PayPal Fulfillment Social Media 54

BigCommerce

JUNE 20, 2017

In 2003, my business partner and I designed a novelty brand that was in the international clothing convention called the “Magic Show.” The fashion and apparel industry has one major negative associated with it: there’s so much competition.

Apparel 334

Apparel Fashion eCommerce BigCommerce 334

BigCommerce

SEPTEMBER 5, 2018

By 2003, Black Friday was the busiest shopping day of the year in the United States. Thanksgiving is supposed to wear us out.

eCommerce 294

eCommerce BigCommerce Travel Gifts 294

BigCommerce

MARCH 13, 2018

2003: 95 million cell phone users worldwide made a purchase via their mobile device.?. Technology is restructuring how money moves. From crypto-currencies to peer-topper payments and one-click checkouts, modern innovations are shifting the basic payment infrastructure of our economy.

Payments 343

Payments Mobile BigCommerce Cryptocurrencies 343

Steve Dennis

JULY 28, 2017

Way back in 2003 I was Sears’ VP of Strategy and my team was exploring options for our major private brands. Investors reacted quite favorably to the news that Kenmore appliances will soon be sold through Amazon. For Amazon, it’s clearly an interesting opportunity.

Reference 80

Reference Operations Consumer Recommendation 80

ChannelAdvisor

MAY 4, 2018

2003: Amazon launches Search Inside the Book — a feature allowing customers to hunt for keywords in the full text of books listed on Amazon.com. Can you believe that a little more than two decades ago, Amazon was still one man, a light bulb idea and a home garage? Circa 1994, Jeff Bezos began working on a business plan (yes, in his garage) for what would eventually become the largest internet retailer in the US. In 1995, the company made its official debut. Since then, a lot has changed.

Consumer Electronics 71

Consumer Electronics Arts Books Magazine 71

Steve Dennis

NOVEMBER 21, 2017

As I have recounted before, back in 2003 when I was part of the senior team working on trying to fix the department store business, it was abundantly clear that Sears’ concentration of assets (particularly for its home business) in regional malls was a significant and growing liability. Recently Sears Holdings made several interesting announcements. First, it declared it was closing 63 more stores , in a continued false notion that it can shrink itself to prosperity.

Department Stores 68

Department Stores Improvements Events Operations 68

Groove

OCTOBER 22, 2018

It has evolved immensely since its launch in 2003, when it was made specifically for blogging. Choosing the right Content Management System (CMS) can be difficult.

SEO 52

SEO Social Media Reference Improvements 52

Steve Dennis

JULY 5, 2017

When I left Sears in 2003 (a year before Sears and K-mart merged), I had already concluded that the once iconic brand was on a slow slide to oblivion. Having spent my first 12 years in retail as an executive at Sears, I’ve followed the company’s trials and tribulations with more than a passing interest.

Department Stores 68

Department Stores Operations Reference Improvements 68

eCommerce CEO

JANUARY 29, 2019

Founded in 2003, they have sleek templates and design capabilities. Our top ecommerce platforms are based on objective performance data, feature set and, value. Compare these top ecommerce website builders to find one that fits your needs. Here Are The Best Ecommerce Platforms. Top Ecommerce Platforms Compared. From cool marketing features to drool-worthy SEO, multichannel functionality, and more. Compare these best ecommerce platforms.

eCommerce Platforms 87

eCommerce Platforms 3dcart WooCommerce Volusion 87

BigCommerce

OCTOBER 26, 2017

2003 – Taobao founded. In 1994, Jeff Bezos founded Amazon in Seattle, Washington, USA. Since, the landscape of commerce has forever been changed.

BigCommerce 180

BigCommerce PayPal Social Media Mobile 180

Ecommerce Platforms

JANUARY 10, 2019

For those of you who don't know, Blogger's a free blog hosting platform that Google bought back in 2003. Did you know, as many as 86% of B2B companies blog- and for a good reason, it gets results! Websites with blogs have as many as 434% more indexed pages in comparison to brands that don't.

Blog 142

Blog SEO Payments Arts 142

Ecommerce Platforms

JULY 23, 2018

So far, the solution has been serving businesses since 2003. This ActiveCampaign review assesses its features, pricing, and the overall functionalities that would fundamentally be relevant to your business. It’s cheap. And most importantly, super effective.

Marketing 130

Marketing Social Media Customer Retention Live Chat 130

OrderDynamics

JULY 11, 2017

In fact, a study of marketing spend during recessions from 1971 – 2003 across 3,264 companies showed that their earnings for the year rose. Staring Down Retail Armageddon With Unified Commerce.

Magazine 69

Magazine Multi-channel Document Channel 69

Sailthru

NOVEMBER 1, 2018

Bush in 2003, the CAN-SPAM Act is a set of regulations for commercial email senders. You’ve just created what you think is the perfect marketing email. It’s crisp and beautiful, user-friendly and relevant. It may even be your best email yet.

Arts 34

Arts Reference Books Operations 34

Lemonstand

DECEMBER 21, 2017

Browse abandonment email falls under a category that is not strictly controlled by the CAN-SPAM Act of 2003. When considering all of the different pieces of the eCommerce marketing stack , an abandoned cart campaign is an absolute necessity for online retailers.

Live Chat 77

Live Chat Shopping Carts PayPal Payments 77

Payoneer

OCTOBER 26, 2017

Between 2003 and 2009, I worked on u-cables and then I founded SpainBOX , offering solutions to reduce the cost of international shipments, including warehousing, fulfillment and inverse logistics services. We’re relying on you. A careers officer from the University of Cordoba, Spain.

Document 20

Document Shipping Fulfillment Presentation 20

Demac Media

JUNE 26, 2017

Congress enacted in 2003 the federal CAN-SPAM Act, which explicitly preempted state laws seeking to ban or regulate spam. To be honest I was going to start this post a little smug, rubbing it in that we warned you about CASL’s impending arrival years ago.

eCommerce Marketing 37

eCommerce Marketing Download Improvements Reference 37

BigCommerce

JULY 2, 2018

My dad, with his dad – my grandpa – invented a limited-flight golf ball – the BirdieBall – in 2003. An award winning family idea. Amy Breaker, Director of Operations, BirdieBall. They invented the napkin-ring-shaped golf ball, that only flies 40 yards with a full swing, as a solution to the overly expensive golf course real estate. Well, it is the absolute BEST and most realistic practice golf ball ever invented.

BigCommerce 183

BigCommerce EDI Beauty and Health Outdoor 183

iQmetrix

SEPTEMBER 1, 2017

As far back as 2003, Wal-Mart announced at a Retail Systems Conference in Chicago that they would require their top 100 suppliers to tag their products with RFID tags. There has been a lot of buzz recently about radio-frequency identification (RFID) technologies and their potential to drastically change the retail industry. For those of you who need a quick refresher, RFID uses electromagnetic fields to automate the tracking of merchandise.

Omnichannel 21

Omnichannel Technology Supplies Information 21

Cegid

AUGUST 4, 2017

From 2003 to 2016, online luxury goods sales increased nearly 20-fold to $21 billion (8% of the total), said Bain & Company’s “ Luxury Goods Worldwide Market Study.” As seen on RIS News. Clienteling has become one of the key software buzzwords of the past decade.

POS 26

POS Apparel Technology Information 26

Demac Media

SEPTEMBER 12, 2017

Especially in the United States, James warns that, lawmakers are revisiting the CANSPAM Act of 2003 and strengthening the regulations behind it. Big data means even bigger breaches. Are you on high alert?

Telecommunications 35

Telecommunications Multi-channel Customer Retention Marketing 35

BigCommerce

JULY 3, 2017

My dad, with his dad – my grandpa – invented a limited-flight golf ball – the BirdieBall – in 2003. Don’t believe the 24/7 cable news stations. Disregard the sensationalist click-bait and doomsday prophecies.

Beauty and Health 171

Beauty and Health BigCommerce Jewelry Social Media 171