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Resilience Training: Small Business Innovation During a Recession

Retail TouchPoints

And to avoid possible delivery delays, using more than one shipping carrier builds resilience as well and allows you to maintain more control over your ability to serve your customers. Find New Ways to Serve Your Niche and Your Most Loyal Customers. Most industries are crowded and fiercely competitive.

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6 Tips to Help You Prepare Your Shipping Strategy for the Holiday Rush

ChannelAdvisor

Anticipating how to deal with damaged or lost packages, unexpected surcharges, increased packaging materials and more can not only ease shipping stresses, but also provide more clarity to your shipping expenses and needs. Tip #1: Know Shipping Blackout Dates. For a better understanding of these peak charges, click here.

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In The Retail Renaissance, Omnichannel Is The Mona Lisa

RTP blog

Household names like Toys ‘R’ Us, Nine West, Brookstone and Payless have shut up shop; and Amazon continues to squeeze the competition with one-day Prime shipping. From 2004 to 2015, he held multiple positions at Art.com, including COO and CEO, where he oversaw an explosive growth in revenue and customer base across 150 countries.

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The New ‘Pandemic Personas’: Defining the Seismic Shift in Consumer Buying Behaviors

Retail TouchPoints

Socially-Conscious Sally is not interested in purchasing from brands that engage in lip service or performative allyship — posting a “black box” on Instagram or circulating a carefully crafted PR statement to customers and stakeholders is simply not enough in her eyes. According to an Edelman survey in June 2020, 60% of the U.S.

Consumer 242
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Big Success and Brand Loyalty with MiniZoo

Smile.io

MiniZoo is Australia’s animal toy figurine store, which began as a brick-and-mortar toy shop in 2004. “My dad particularly noticed how popular the mini figures were after customers would drive into town from hours away to buy them from our little shop.

Toys 85
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Sears lives to die another day

Steve Dennis

Comparable store sales have been down virtually every quarter since 2004, and e-commerce sales have consistently lagged the industry. Sears no longer offers anything that is remarkable to customers—and no strategic plan has been proffered to alter that. The company will struggle to get creditors to ship it product.

eCommerce 114
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Squarespace Review

Kissmetrics

The huge drag-and-drop website builder was started in 2004 by a University of Maryland college student and has since flourished into an amazingly streamlined website builder that has been used to create millions of websites. Do you need a website builder that lets you build beautiful sites without needing to learn all the technical stuff?