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Seen and Heard at #NRF2024: 5 Trends from the Big Show

Retail TouchPoints

In fact, Stephen Sadove, former CEO and Chairman of Saks Fifth Avenue , indicated that “this is one of the most interesting times [for the industry] since the [2008] recession,” where “we came out and saw this massive disruption in the environment,” he said in a press briefing during the Big Show. “It The top five themes include: 1.

ACH 230
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6 Keys to Empowering Store Associates During the Holiday Season

Retail TouchPoints

While the NRF has yet to release its total sales projections for the season, its early consumer research reveals that consumers plan to spend an average of $875 this holiday season, in line with the five-year average — and most of that money will be spent online. Provide flexible scheduling.

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Digital Marketing Tactics for Uncertain Times

Retail TouchPoints

According to research from Analytic Partners, 63% of marketers that increased their marketing investment during the financial crisis of 2008 generated a positive ROI. And this recommendation makes sense, as research from video creator Wyzowl found that 73% of consumers prefer to watch a video to learn about a product or a service.

Marketing 305
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Relieving Stress For Shoppers With Food Allergies And Restrictions

RTP blog

Many consumers now demand more detailed and thorough information from brands to ensure they know exactly what is in the food they buy. Grocery shopping with an allergy or dietary restrictions can be stressful and difficult, but retailers can implement in-store technologies and programs to reduce that burden on their consumers.

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7 Brands Discuss the Benefits of the New Cashless Economy and Apple Pay’s Growing Ubiquity

BigCommerce

2008: Bitcoin is invented.?. Obviously, consumers are nervous about credit card security so offering the many payment choices is a good idea. Would you recommend Apple Pay??. Would you recommend Apple Pay? Would you recommend Apple Pay? Would you recommend Apple Pay? 2011: Google Wallet is released.?.

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Four Real-Life Examples Of How Agility Unlocks CX Innovation In E-Commerce

Retail TouchPoints

Consumers are getting harder and harder to impress. Similar to competitors like eSalon, you can answer a set of questions to arrive at a recommended personalized hair color product ready to be delivered every few weeks. The bar for what makes a standout customer experience (CX) is rising every year.

eCommerce 269
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What To Do—And Not Do—To Attract Generation Z

Omnisend

consumers, spending $143 billion yearly. They are able to sift through institutional messages, to filter out excess noise, and to identify voices they can trust,” says Steph Wissink, managing director and consumer research analyst at Jefferies, going on to say that this generation of consumers is calling on brands to be transparent.