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Introducing The Forrester Readiness Index Report: eCommerce, 2016

Forrester eCommerce

With the increasing significance of the online channel in retail, we need variables other than macroeconomic data or consumer market size to assess the readiness of a market for eCommerce.

eCommerce 247
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Digital Commerce and the Threat of Card-not-present Fraud

BigCommerce

Digital commerce continues to be top of mind for online retailers. Consumers shop more and more across a variety of devices and channels. Retailers continually optimize their sales channels to deliver more seamless consumer experiences. The method in which consumers shop is continually evolving.

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Devising an Optimal Returns Policy for Your Business

Retail TouchPoints

Amid rising costs and fears of a looming recession, however, online retailers are finding they can no longer afford the level of generosity that customers have come to expect. According to the National Retail Foundation, only 11% of returns nationwide fall into this category. This underscores the sector’s thorny dilemma.

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An Interview: Lily Varon And The E-commerce Brasil Org On - you guessed it - eCommerce In Brazil

Forrester eCommerce

"The State of Retail eCommerce in Brazil" series gave us an intereting look at eCommerce in Brazil during a difficult economic situation in the country. What are your insights about Brazilian retailers in this study? Online business leaders are feeling the pain of the recession.

eCommerce 281
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The Complete List: All 49+ Global Marketplaces

BigCommerce

At approximately $630 billion of sales in 2015 , China’s online retail market is the world’s largest, nearly 80 percent bigger than the United States’. percent of all retail spending, a higher share than that of all large economies but the United Kingdom. In the first quarter of 2016, WeChat generated $1.8

eCommerce 256
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3 Steps Retailers Can Take to Detect and Defend Against Ad Fraud

Retail TouchPoints

As a technology vendor, I have rare insight into the day-to-day of online retailer consumer traffic. Reviewing results on a bi-weekly basis allows retailers to identify material changes in conversion and engagement rates — while not subjecting the team to the natural fluctuations involved with online retail.

Retail 254
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Will Voice Shopping Change Black Friday As We Know It?

RTP blog

In 2016, Amazon promoted an additional 25% off select items and deals when ordering from an Alexa, and this year we expect to see even more incentives, especially since Amazon’s sales surpassed $3 billion for the first time ever. As retailers prepare for 2017 holiday shopping, there’s no question that mobile will continue to be a focus.

Mobile 150