GetElastic

SEPTEMBER 16, 2021

Why a Hybrid Customer Experience is Essential for Today’s Consumer. After all, that’s where the customers are, right? As it turns out, based on a 2019 study , many customers actually prefer a hybrid experience over one that is entirely online or in-person. What exactly is a hybrid customer experience? There are 2.14

Customer Experience 139

Customer Experience Customer eCommerce Vend 139

BigCommerce

DECEMBER 20, 2017

Immediately following Cyber Five of 2017, I sent an email out to a bunch of ecommerce experts and multi-million dollar ecommerce store owners. Let me give you an example: 2017 has been the year of Facebook Advertising. Community Building, Customer Engagement & CRM. Mobile Optimization. Omni-Channel Management.

eCommerce 419

eCommerce Shipping Costs Social Media BigCommerce 419

Ecommerce Platforms

APRIL 28, 2018

on non-mobile devices. DSIM, 2017). Wordstream, 2017). Wordstream, 2017). Wordstream, 2017). Wordstream, 2017). Smartinsights, 2017). CMS Connected, 2017). Total average ecommerce spend per customer over the course of the year is estimated to be $1,800 in the US and 1,600 in the UK.

eCommerce 187

eCommerce Live Chat B2B Social Media 187

Smile.io

JANUARY 30, 2024

Loyalty programs are essential for customer retention and a necessary foundation for building customer loyalty in ecommerce. Whether it’s a points program, a simple referral program, or a multi-tiered VIP program, a loyalty program aims to turn one-time customers into repeat customers and build a loyal following.

Customer Loyalty 77

Customer Loyalty Customer Jewelry Social Media 77

Omnisend

DECEMBER 14, 2023

Selling on multiple channels need not cost a fortune if you do it right. In fact, selling on multiple channels should bring in more value than the cost you’ll incur on setting up those retail channels. Any business in today’s digital world should be utilizing multiple sales channels instead of relying only on their websites.

Multichannel 78

Multichannel Social Media Payment Services Shipping Costs 78

BigCommerce

SEPTEMBER 12, 2017

No single formula, algorithm or crystal ball can tell you for sure when and why each individual customer will make a purchase. It’s a complex process, and it’s why omni-channel selling is so important. Both BigCommerce and Square exist to make shopping easier and more enjoyable for both sellers and customers, whatever the platform.

Channel 420

Channel Shipping Costs Consumer Multi-channel 420

Kissmetrics

AUGUST 25, 2020

In 2017, PPC advertisers invested over $10 billion dollars. . But year after year, global ad spend across every major PPC channel is growing even higher. Some excel at specific advertising types, while others specialize in creating excellent customer experiences across every platform. Strong mobile optimization capabilities.

PPC 279

PPC Multi-channel Social Media B2C 279

BigCommerce

JUNE 21, 2018

And others still are updating their online storefront channels and launching multi-channel initiatives to increase market share. Below we’ve highlighted 13 automotive brands that are focused on creating exceptional customer experiences by designing ecommerce sites that drive sales, revenue, and market share. JeepPeople.

Automotive 367

Automotive eCommerce Accessories BigCommerce 367

Steve Dennis

APRIL 3, 2020

The following is excerpted from my forthcoming book Remarkable Retail: How to Win & Keep Customers in the Age of Digital Disruption , which will be published by LifeTree Media on April 14th. Under CEO Terry Lundgren, Macy’s embarked on a number of major multi-year initiatives to become more customer relevant.

Multi-channel 160

Multi-channel eCommerce Department Stores Gifts 160

RTP blog

APRIL 22, 2019

The path to purchase has become a complex fusion of multiple channels and devices, and many stores are struggling to keep up. Instacart will be snatched up by a big box retailer or major grocer In December 2017, online delivery service Shipt was acquired by Target for $550 million. As of August 2018, several major U.S. Two major U.S.

Multi-channel 150

Multi-channel Retail Toys Department Stores 150

ROI Revolution

MAY 6, 2021

Of course mobile, social and physical commerce aren’t too far behind on the priority list. To make the customer journey between all of these channels seamless, retail leaders are making sure a holistic omnichannel strategy is a part of their digital transformation. Unified In-Store and Mobile Experiences.

Omnichannel 135

Omnichannel Merchant Services Social Media Payment Services 135

ChannelAdvisor

DECEMBER 6, 2017

One report that caught our attention is E-Commerce KPI Benchmarks 2017 from Wolfgang Digital. Bottom line: It’s important to benchmark your traffic across all digital marketing channels — from Google Shopping and AdWords to Amazon advertising. More than half ( 55% ) start with Amazon, and many turn to comparison shopping engines.

eCommerce 49

eCommerce Marketing Multi-channel Comparison Shopping 49

ChannelAdvisor

MAY 25, 2017

Successful digital marketers have always utilized data to drive decisions, of course, but Google’s new updates will allow for more effective ways to reach your target consumers and measure success in today’s multichannel, multi-device world. The post The Future of Marketing: Google Marketing Next 2017 appeared first on Channel Advisor.

Marketing 79

Marketing Multi-channel Multichannel Events 79

Optimizely

JANUARY 30, 2018

But, according to the 2017 Ecommerce Holiday Report , 86% of ecommerce marketers have still not executed a full omnichannel marketing strategy for their brand. A study from IDC also showed that consumers who shop on multiple channels have a 30% higher lifetime value. If it wasn’t hard, everyone would already be doing it.

Omnichannel 191

Omnichannel eCommerce Marketing Marketing eCommerce 191

Optimizely

JUNE 28, 2018

retail sales in 2017 coming from online stores. At-risk customers – Buyers who haven’t engaged with your online store—whether it’s ignoring your emails, not visiting your site, or making another purchase—in more than 30 days; the catalyst for starting an at-risk campaign. The Glossary.

eCommerce 199

eCommerce Marketing Multi-channel Payment Services 199

ChannelAdvisor

DECEMBER 6, 2017

One report that caught our attention is E-Commerce KPI Benchmarks 2017 from Wolfgang Digital. Bottom line: It’s important to benchmark your traffic across all digital marketing channels — from Google Shopping and AdWords to Amazon advertising. More than half ( 55% ) start with Amazon, and many turn to comparison shopping engines.

eCommerce 40

eCommerce Marketing Multi-channel Comparison Shopping 40

BigCommerce

DECEMBER 13, 2017

I’ve used the customer search term “Dr tobias multivitamin” and you can see there are 3 results: When I simply add my name “Bryan” to the search, there are no results because Dr. Tobias doesn’t have my name anywhere in their product listing – which is nice to know, I guess. Let me show you an example below. What does that tell you?

SEO 209

SEO Merchant Services Document Recommendation 209

BigCommerce

JULY 25, 2017

The 10X Ecommerce Slack channel is a great place for that, if you aren’t already using something else. She receives hundreds and hundreds of letters thanking her for taking her products the final mile –– that is, for styling them and allowing customers to purchase entire outfits. Talk to influencers and experts.

Shipping Costs 419

Shipping Costs eCommerce BigCommerce B2B 419

Ecommerce Platforms

JUNE 22, 2023

Pros and Cons Website and Store Building Marketing and Customer Engagement Store, Inventory, and Order Management Pricing Customer Support and Integrations Shopify or Shoplazza: Which is Best? It launched in Canada in 2017, with a focus on making store setup simple for business leaders. In this article: What is Shopify?

Shopify 104

Shopify Payment Services Social Media Shipping Costs 104

Wiser

OCTOBER 2, 2018

According to Adobe Analytics, more than $5 billion was spent online alone on Black Friday 2017. Outside of specific products, winners were mobile shopping, which drove 46 percent of traffic during the 2017 holiday season, and online shopping in general, as 61 percent of purchases were completed via a desktop computer. .

Consumer Electronics 103

Consumer Electronics Multi-channel Electronics Social Media 103

Kissmetrics

JULY 18, 2017

Now, just four years later, it’s the only baby and children’s clothing online store that was picked to be a part of Facebook’s 2017 U.S. Multi-Channel Expansion. You guessed it– when they started to give customers more ways to buy. “We We’ve given our customers nearly every conceivable way to buy from us.

Blog 205

Blog Clothing Multi-channel Shipping Costs 205

OrderDynamics

FEBRUARY 14, 2019

The UK Continues to be Omni-channel Royalty for a Succession of Reasons. OrderDynamics’ Omni-2000 research reviews 2000+ global retailers to discover the shopper’s view of retail’s omni-channel offerings. The global report gives us an overall view of the state of omni-channel. Omni-2000: UK Report .

Channel 50

Channel Multi-channel Merchant Services eCommerce 50

ESW

JANUARY 20, 2020

Whether you are a DTC brand or a multi-channel retailer, QR codes present a huge opportunity. billion QR codes will be accessed through mobile devices by 2022. This is a fourfold increase in the 2017 prediction as a result of Apple’s decision to integrate QR code reading into the iOS 11 update. If ordered before 2 p.m.,

eCommerce 78

eCommerce Multi-channel Magazine Improvements 78

Steve Dennis

JANUARY 9, 2018

2017 was one of the most transformative years for the retail industry that I can remember. A lot of stores closed in 2017. We can also expect to see more small format stores as a way to cost effectively extend customer reach and further penetrate key customer segments. Physical retail isn’t dead.

eCommerce 102

eCommerce Retail Multi-channel Channel 102

Payoneer

AUGUST 30, 2018

The following is a review of key stats from Black Friday and Cyber Monday, 2017, with takeaways for eSellers planning ahead for next year’s biggest shopping days! Amazon accounted for nearly one-third of Cyber Monday sales this year, showing its viability to eSellers that offer third-party goods to customers. Conclusions.

Multi-channel 20

Multi-channel Apparel Mobile Events 20

Ecommerce Platforms

SEPTEMBER 6, 2018

A certain Michael based in the UK simply used a telephone line to connect a multi-user transaction processor computer to his television and boom! By 2014, for instance, 55% of businesses on the web had already optimized their sites for mobile. Third-party services that are specially optimized for their respective channels.

Payment Services 166

Payment Services eCommerce Payments eCommerce Platforms 166

Retalon

JULY 4, 2018

So how can retailers reconnect with their customers? We’ll focus on how Retalon predictive analytics can convert data to tangible actions, building a consistent experience for your customers, and stay agile and flexible enough for such a dynamic reality in multi-channel retailing. This is a common mistake.

Channel 32

Channel Shipping Costs Customer Multi-channel 32

ChannelAdvisor

AUGUST 29, 2017

Scot Wingo's 2017 Holiday Playbook from ChannelAdvisor. Mobile, mobile, mobile. As foot traffic in brick-and-mortar stores dwindles down, consumers are spending increasingly more time shopping online and on their mobile phones. That mobile is more than a simple checkbox on your holiday to-do list.

eCommerce 40

eCommerce Multi-channel Webinar Mobile 40

Ecommerce Platforms

OCTOBER 15, 2018

trillion from online sales in 2017, B2B outdid it by not 100% or 200%- but a solid 234.78%. B2B ecommerce in 2017 had grown to a value of $7.7 They found out that this group of customers were hungry for the same system capabilities as B2C users, but were stuck with options that seemingly only favored the latter. In the U.S.

eCommerce Platforms 142

eCommerce Platforms B2B Payment Services Merchant Services 142

ROI Revolution

NOVEMBER 22, 2017

It’s Not the Year of Mobile, It’s the Era of Mobile. Mobile advertising is no longer an add-on strategy for businesses. Last year, roughly 40% of all ecommerce sales during the “Cyber Five” came on mobile. billion dollars in online sales will come from mobile on Black Friday alone.

eCommerce 60

eCommerce Social Media Multi-channel Mobile 60

BigCommerce

OCTOBER 26, 2017

Store sells and acts on the behalf of a multi-brand marketplace (service class trademark) owned by the merchant opening the store . While marketplaces have dominated in China to-date, the rise of mobile commerce has accelerated with the adoption and penetration of social commerce platforms like WeChat. . Chinese mobile phone number.

Merchant Services 218

Merchant Services eCommerce Shipping Costs Payment Services 218

SellBrite

FEBRUARY 17, 2017

Beep* your mobile phone vibrates. Like any other marketing channel, the relevance and timing of a push notification sent from your browser or your app decides if it can attract buyers to your app/website or just divert them away from it. Explore channels like sms, in-app messaging and emails for such communication. It’s 7 a.m.

Shipping Costs 119

Shipping Costs Multi-channel Mobile Recommendation 119

eCommerce CEO

JANUARY 29, 2019

Excels with multi-channel selling. The last thing I want is for you to customize your ecommerce site and load up your products only to have it running super slow. Mobile PageSpeed, Mobile UX and Mobile Friendliness From Google using URL Profiler. Excels with multi-channel selling. Features 3.9

eCommerce Platforms 111

eCommerce Platforms eCommerce Shipping Costs 3dcart 111

OrderDynamics

JULY 11, 2017

Forbes magazine recently published an article charting the number of retail store closures in the January to March period for 2017. But, where does omni-channel / unified commerce play into it all for the traditional bricks-and-mortar retailer during this “Retail Armageddon?” It is a time of change in our retail industry.

Multi-channel 52

Multi-channel Retail Magazine Channel 52

Ecommerce Platforms

AUGUST 28, 2019

PinnacleCart has got some powerful tools to heighten your customers' shopping experience. The acute rivalry between 3rd party sales channels can't go unnoticed. Editor's note: This post was originally published on January 12, 2017 and has completely revamped and updated for accuracy and comprehensiveness. What is PinnacleCart?

Merchant Services 138

Merchant Services eCommerce Payment Services Pinnacle Cart 138

OrderDynamics

OCTOBER 16, 2018

Sears collapsed in Canada in October 2017, closing all stores. Reminders of where stagnation and losing touch with customers, leads. Customer engagement is key. Whether it is a shopping trip to bricks and mortar stores, online browse, using mobile or buying on social media; it’s about the full shopping experience.

Omnichannel 50

Omnichannel Technology Retail Multi-channel 50

GetElastic

SEPTEMBER 9, 2019

Gartner predicts chatbots will power 85% of customer service interactions by next year, and 31% of marketers believe that virtual personal assistants will have more impact than any other AI technology. Of course, this limitation may leave customers unsatisfied. Choose your Channel(s). Multi-language support.

Merchant Services 159

Merchant Services Payment Services Live Chat eCommerce 159