Optimizely

MAY 15, 2018

IRCE 2018 takes place from June 5 to 8 at McCormick Place West in Chicago and, with an agenda put together by the experts at Internet Retailer magazine, it’s a can’t-miss event for everyone in ecommerce. Here are the sessions you absolutely have to attend at IRCE 2018. Marketplaces in 2018 and What’s Coming in 2019. 97% of U.S.

Internet Retail 321

Internet Retail Magazine Customer Retention Online Retail 321

Forrester eCommerce

NOVEMBER 1, 2019

Mobile’s share in the US online retail and travel commerce will increase from 36% in 2018 to 45% in 2024, as per our recently published forecast Forrester Analytics: Mobile And Tablet Commerce Forecast, 2019 To 2024(US).

Mobile 150

Mobile Travel Online Retail Retail 150

RTP blog

JUNE 6, 2018

But it’s time we all stopped thinking of mobile as a set of apps that support a mobile strategy, and instead focused on adopting an Enterprise Mobile Lifestyle Strategy. What do we mean by a Mobile Lifestyle Strategy? The nature of the customer’s mobile lifestyle is premised upon a mobile-first approach.

Mobile 150

Mobile Merchant Services Technology Fulfillment 150

Optimizely

FEBRUARY 22, 2018

If you want to meet some of the best minds in ecommerce, you no doubt already made plans to attend eTail West 2018 in Palm Springs. Day one of eTail West focuses on omnichannel and unified commerce; day two focuses on digital and omnichannel success ; and on day three, tech, AI, mobile and immersive media is the theme.

Omnichannel 186

Omnichannel Mobile Shipping Costs eCommerce 186

Kissmetrics

MARCH 12, 2018

This post will outline some of our predictions for those new opportunities and trends that will emerge into 2018. Blended Marketing Will Continue to Dominate in 2018. They’re on our 2018 marketing predictions list because we believe that these bots will increase their penetration in our daily lives. Let’s take a closer look: 1.

Marketing 202

Marketing Social Media eCommerce Channel 202

Retail TouchPoints

AUGUST 24, 2023

CommentSold , a provider of live selling technology, has acquired the assets of mobile livestreaming marketplace Popshoplive. The Popshoplive marketplace, founded in 2018, is particularly amenable to smaller creators and solopreneurs, and its employees and executives have been rolled into the larger CommentSold team.

Drop Ship 210

Drop Ship Social Media Small Business Retail Fulfillment 210

Retail TouchPoints

APRIL 20, 2022

The Home Depot has tapped two technology veterans for high-level positions, naming of Matt Carey as EVP of Customer Experience, a newly created role, and Fahim Siddiqui as EVP and CIO. Before that Carey worked for 20 years at Walmart with roles including SVP and CTO. “In

Customer Experience 267

Customer Experience Customer Supplies Technology 267

Optimizely

AUGUST 9, 2018

This week, thousands of retailers converged on Boston for Etail East 2018 to network and learn the cutting edge of ecommerce. While Etail East 2018 is sadly over, that doesn’t mean the learning has to stop now. The post 6 Valuable Lessons from Etail East 2018 appeared first on Zaius. Startups can’t do that.

Shipping Costs 150

Shipping Costs Omnichannel B2C eCommerce Marketing 150

GetElastic

MARCH 13, 2019

According to Mobify’s 2018 Q4 Mobile Commerce Insights Report , mobile overall, showed continued growth with purchases made between Black Friday and Christmas. Somewhat surprising from Mobify’s findings was that the most frequent traffic source for mobile was email. According to Forbes, “retailers sent 3.5

Mobile 151

Mobile Department Stores POS eCommerce 151

BigCommerce

APRIL 3, 2018

Today, BigCommerce is excited to announce the first native ecommerce integration for accelerated mobile pages –– i.e. Google AMP. This integration simplifies category and product detail pages, improving mobile site speed and click-through for online sellers. This will affect all sites by July 2018. AMP-Ready Themes.

BigCommerce 368

BigCommerce eCommerce Mobile eCommerce Design 368

RTP blog

DECEMBER 19, 2017

So, I looked back at my digital folders containing articles from 2008 and, not really surprisingly, I found a lot of similarities between the topics we covered 10 years ago and the topics we’re focused on moving into 2018. The technological revolution certainly has had a strong hand in configuring the “how” of customer engagement.

Multi-channel 150

Multi-channel Customer Retail Omnichannel 150

BigCommerce

MARCH 13, 2018

Technology is restructuring how money moves. Adii Pienaar, Founder of Conversio and WooThemes (later acquired by WooCommerce), sums this up best: Customers worldwide are using their mobile devices for online shopping more often. 1999: Thanks to Ericsson and Telnor Mobil, mobile phones could be used to purchase movie tickets.?.

Payment Services 420

Payment Services Mobile BigCommerce Mobile Payments 420

Retail TouchPoints

JULY 28, 2021

Walmart will make its own technologies across both digital and physical channels available to other retailers. The company’s move includes integrating Walmart’s Marketplace, online and in-store fulfillment and pickup technologies into the Adobe Commerce platform. in a statement. in a statement.

Other 290

Other Multi-channel Shipping Costs Retail 290

Kissmetrics

MARCH 12, 2018

Without getting into specifics about “hyper-local” and “geo-social” (hot new buzzwords for 2018), my research and discussions centered on common themes around the Story Brand: Create a story around your brand, and stay consistent with that. Go back to the essentials of marketing, but apply them to the new technologies.

SEO 195

SEO Social Media Article Marketing 195

Steve Dennis

NOVEMBER 9, 2017

It’s no secret that mobile is becoming increasingly important in consumers’ shopping journeys. And of course when we say “digital,” often we mean mobile. In fact, for many retailers, mobile is becoming the front door to the store. It would appear that there is no going back in the move to mobile.

Mobile 96

Mobile Gifts Download Presentation 96

RTP blog

DECEMBER 27, 2018

While there are myriad reasons for their demise, the severe driver shortage is wreaking havoc on traditional supply chain tactics and transportation costs, forcing the industry to adopt new practices — including the application of technology to help reduce the impact of the problem. Supply chain technology can help.

Technology 150

Technology Supplies Electronics Management 150

Retail TouchPoints

JULY 11, 2022

The new concept builds on the retailer’s BeautyIRL concept, which launched in 2018 and is now available at more than 50 locations. The locations feature diagnostic tools such as advanced LED technology from SkinScope and ModiFace ’s Derm Skin analyzer to address the specific skincare needs of each customer. and Walnut Creek, Calif.

Beauty and Health 258

Beauty and Health POS Customer Experience Mobile 258

Forrester eCommerce

APRIL 7, 2020

Mixed reality experiences run the gamut from augmented reality (AR) mobile apps to try-on lipstick and shoes to completely immersive virtual reality headsets used for military and surgical training. Spectacles 3, the latest camera-equipped sunglasses from Snap, marks a large improvement from Spectacles 2 (launched in April 2018).

Mobile 285

Mobile Improvements Technology 285

BigCommerce

JANUARY 3, 2018

According to the McKinsey Global Fashion Index , fashion industry sales growth is forecasted to nearly triple between 2016 and 2018 (from 1.5 CostTag.com offers a variety of technological products, from computers and tablets to appliances and musical instruments. Also the fashion industry is seeing nice growth. CostTag.com.

Shipping Costs 419

Shipping Costs Jewelry Toys Electronics 419

ESW

MAY 11, 2020

Consumers used physical currency in just over one quarter (26%) of transactions in 2018, according to research by the Federal Reserve. Electronic and mobile payment solutions are proliferating. Are mobile payment apps the future of online and in-store payments, or are they a bubble waiting to burst? Samsung Pay.

Mobile Payments 78

Mobile Payments Merchant Services Payment Services Mobile 78

Ecommerce Platforms

NOVEMBER 5, 2018

PayPal was once one of the most revolutionary pieces of technology in the world. The checkouts are also mobile-friendly, branded, and localized. Mobile payments are available. A free mobile app and swiper come along with your account. Get paid anywhere with mobile payments. Real-time fee reporting is available.

PayPal 223

PayPal Merchant Services Payment Services Payments 223

Retail TouchPoints

JUNE 11, 2021

Retailers must look for the right technology that will streamline their operations and improve the customer experience, which can ultimately increase brand loyalty and revenue. Providing Various Payments Technologies. These options provide both safety and convenience for shoppers and retailers alike. billion in 2020, up 32.4%

Payment Services 185

Payment Services Payments Retail Sporting Goods 185

Retail TouchPoints

AUGUST 26, 2021

Conversational marketing enables marketers to build brand equity and improve campaign performance by transforming the customer experience through a combination of strategy, approach and technology. Matt Ramerman is President of Sinch for Marketing, a mobile engagement consultancy and personalized mobile messaging platform.

Consumer 312

Consumer Marketing Mobile Customer Experience 312

RTP blog

DECEMBER 30, 2019

However, payment technology is perhaps the best it’s ever been. The following year, in 2018, that number dropped to $6.4 And technology is one way to heighten security, both for FinTech companies and consumers. trillion biometrically secured transactions will take place annually via mobile devices. billion in damages.

Payment Services 195

Payment Services Merchant Services Cryptocurrencies Mobile Payments 195

RTP blog

NOVEMBER 7, 2018

This sixth annual Retail TouchPoints Store Operations Survey examines the top challenges omnichannel retailers face in shoring up their brick-and-mortar locations, and reveals the strategies and technology solutions they are using to meet those challenges. Do I think not focusing on the last mile is a lost opportunity?

Mobile 150

Mobile Fulfillment Operations Omnichannel 150

Retail TouchPoints

MAY 24, 2021

In 2018, the brand partnered with Salesfloor to deploy a new mobile platform for associates — known as StyleConnect — combining clienteling and mobile checkout with a customer-facing interface embedded on the retailer’s ecommerce site. How the Platform Works.

Social Media 184

Social Media Mobile Live Chat Recommendation 184

Retail TouchPoints

JUNE 13, 2023

When Houle started with Aldo Group as Senior Director of Digital Technology, “We were primarily focused on digitalizing our retail experience across all channels,” he said in an interview with Retail TouchPoints. It involves not just the right technology but also the right skills, processes, and culture.

Supplies 226

Supplies Customer Experience Technology Omnichannel 226

Retail Technology Review

AUGUST 9, 2018

As from this month (July 2018), however, it will also be factored into Google's mobile search rankings as part of its new 'Speed Update'. Page speed really matters to web users, which is why Google has always taken it into account within its desktop search rankings.

Mobile 87

Mobile Internet Retail Retail 87

Retail TouchPoints

DECEMBER 27, 2022

Programmable voice technology, which allows brands to receive and make phone calls using Voice APIs right from the apps they are already using, can have a big impact on businesses internally by fostering growth through streamlined workflows while also creating greater efficiency for the brand.

Customer 314

Customer eCommerce Retail Customer Experience 314

Retail TouchPoints

JANUARY 18, 2023

Ward has been with Neiman Marcus since 2018, most recently as SVP, Customer Engagement. Stefanie was instrumental in leading the development of our remote selling capabilities, powered by our proprietary CONNECT technology,” said Ross.

Food and Beverages 269

Food and Beverages Retail Channel Technology 269

GetElastic

MARCH 22, 2018

With its emphasis on music, film, and technology, it can sometimes feel challenging to find a common thread that brings together its diversified audiences. Technology is the blueprint for the next Renaissance. Is commerce keeping up with the technologies that will shape the future? while in Austin last week.

Customer 121

Customer Arts Automotive Technology 121

Steve Dennis

JANUARY 9, 2018

2018 is likely to be just as wild and woolly, albeit in somewhat different ways. Many stores will close in 2018. Moreover, large, well capitalized companies will take advantage of asset “fire sales” or technology plays to complement their skills and accelerate their growth. “Cool” technology underwhelms.

eCommerce 102

eCommerce Retail Multi-channel Channel 102

Kissmetrics

MARCH 12, 2018

When we break that down by device we see that email sent to mobile devices have a 61.03% open rate, tablets have a 13.52% open rate, and desktop has a 60.3% The lowest performers were Technology (12.52%), Retail (11.92%), and Marketing/Advertising/Public Relations (10.77%). The Rise of Mobile.

Marketing 198

Marketing Beauty and Health Mobile Shopping Carts 198

Retail TouchPoints

NOVEMBER 15, 2021

Yet many believe that video content is too expensive to produce, can weigh down web or mobile performance and is too cumbersome to host, manage and distribute. Such content isn’t expensive or labor-intensive with technology — it’s easy to produce and much more inviting to the consumers viewing them. Myth: Video slows down your website.

Marketing 262

Marketing SEO Consumer Mobile 262

ROI Revolution

DECEMBER 6, 2017

increase from a year ago and for the first time, mobile sales reached over $2 billion. This year, mobile shopping was dominant both in the morning and afternoon, and desktop-only staged a comeback in the evening when people were home.”. According to mobile engagement platform Leanplum’s 2017 Mobile Report , marketers send 2.7

Mobile 79

Mobile Payment Services PayPal Customer Experience 79

OrderDynamics

MARCH 13, 2018

Ascend 2018: Future of Commerce . Yesterday’s post about Ascend 2018′ s partner day highlighted Episerver’s incredible feat of doubling their portfolio size in a short year. Although not an easy recommendation to execute – the key message was that the retail marketers’ technology stacks need to reflect the customer journey.

B2C 50

B2C Technology B2B Mobile 50

OrderDynamics

MARCH 20, 2018

ShopTalk 2018: Retail’s Renaissance. Shoptalk 2018 included six different tracks this year. Startup Thinking at ShopTalk 2018 Big Retail. Wuerful also ended with his own three useful tips for ShopTalk 2018 on retail innovation being: Dare to do it. Ultimately, Diane left the ShopTalk 2018 attendees with inspiration.

Multi-channel 57

Multi-channel Customer Experience Shipping Costs Mobile 57