article thumbnail

3 Ways SMBs Can Deliver a More Personalized Shipping Experience

Retail TouchPoints

In this new landscape, the shipping experience has become more important to a brand’s bottom line — and reputation — than ever before. Here are three ways SMBs can deliver a more personalized shipping experience to build a happier, more loyal customer base. Explore options for personalization beyond delivery speed.

article thumbnail

Ecommerce Shipping – A Step by Step Guide for 2019

Ecommerce Platforms

This, of course, does not entail setting up multiple brick-and-mortar stores or international warehousing, but it does require a strategic and well-thought-out approach to shipping. Why should you care about ecommerce shipping ? Determining an Ecommerce Shipping Strategy: Understanding Shipping Variables and Setting Goals.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Walmart Debuts 300-Item Private Label Food Line, Opens Third Consolidation Center

Retail TouchPoints

Today’s customers expect more from the private brands they purchase — they want affordable, quality products to elevate their overall food experience,” said Scott Morris, SVP, Private Brands, Food and Consumables at Walmart in a statement. The launch of Bettergoods delivers on that customer need in a meaningful way.”

article thumbnail

Shipping Carriers Compared: DHL Vs. FedEx Vs. UPS in 2020

lateshipment

As a retailer who ships to your customers, have you struggled to decode which carrier is the best for your business? When it comes to choosing between carriers, there are a number of critical factors to keep in mind, such as shipping rates, services, and overall value. Compared to 2019, the German giant announced an average 5.9%

article thumbnail

How stackt is Creating Community and Commerce with…Shipping Containers?

Retail TouchPoints

Designed completely out of shipping containers, stackt is a Toronto-based marketplace that brings community connection, commerce and culinary experiences together. Retail TouchPoints (RTP): Stackt opened in April 2019. RTP: Why make the space out of shipping containers? That’s where stackt comes in.

Shipping 262
article thumbnail

Treat Returns as a Competitive Advantage that Increases Customer Lifetime Value

Retail TouchPoints

Consider how returns are central to the customer experience and can create a competitive advantage, differentiate a brand and increase customer lifetime value. The popularity of online shopping has created enormous opportunities to reach new customers, but this has come at a cost. Turn Returns Upside Down.

article thumbnail

True Classic Boosts Post-Purchase Email CTR by 1.87%

Retail TouchPoints

ParcelLab is not just a vendor, but a partner,” said Breanna Moreno, VP of Customer Experience at True Classic in a statement. Centralized, real-time customer analytics provided by ParcelLab have been invaluable in driving future business strategy and creating a fully personalized experience for our growing customer base.”