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How to Choose the Best Live Chat Software for Your Business (2023)

Ecommerce Platforms

The market for live chat software is predicted to increase to $1.7 Couple this with LiveChat’s own studies that show that “customers expect to chat online with businesses,” and the takeaway is clear: failing to provide this service can put you behind your competitors. Why Should You Invest in Live Chat Software?

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21 Field-Tested Strategies to Increase Live Chat eCommerce Conversions

Inflow Insights

You know that live chat is helpful for the customer experience on your eCommerce site…but does your live chat increase conversions ? We’ve noticed that many eCommerce companies are hopeful that the resources they put into live chat are helping to increase sales. Does live chat increase eCommerce conversions?

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10 Ways to Boost Your Ecommerce Conversions in 2019

GetElastic

Live chat support. By introducing live chat support on your ecommerce website, you’ll see customer satisfaction increase while enhancing your brand image and trust. You must make sure your customer representatives or live chat agents are proactive. They look for accurate and prompt responses.

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Best Shopify Plus Apps for [2019]

AcquireConvert

Provides customer support, help desk, and customer service chat: a type of ‘one-stop-shop’ for support Allows you to embed live chat into your Shopify store Enables you to view customer service […]. The post Best Shopify Plus Apps for [2019] appeared first on AcquireConvert.

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Know How to Plan for Black Friday Deals in 2019

MakeWebBetter

The post Know How to Plan for Black Friday Deals in 2019 appeared first on MakeWebBetter. Not only that, to celebrate the biggest day of the year for retailers, Amazon pushes exclusive offers and deep discounts through ‘Countdown to Black Friday’. So, if you want to extend latest black friday deals, you need to […].

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Ecwid vs Shopify: Everything You Need to Know (May 2019)

Ecommerce Platforms

However, if you have a paid-for Ecwid plan, you're also entitled to live chat and priority telephone support where you can request a call-back. Moreover, Shopify's advanced live chat is fantastic for anyone wanting a near-on instant response with answers that genuinely help! Their forum is incredible. Speak soon!

Shopify 147
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Conversational Commerce: What It Is and How to Use It (+4 Examples)

Omnisend

For example, Omnisend’s Ecommerce Statistics Report showed that automated and omnichannel communication had up to 102% increase in conversion rates in 2020 versus 2019. In 2019, the conversational commerce market size was estimated at $5.94 The most popular form of conversational commerce is the basic live chat.

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