Retail TouchPoints

JULY 22, 2021

The retail industry is widely accepted as one of the leading economic indicators. When the economy is growing, consumers flock to stores. On the other hand, when a recession is imminent, consumers and their wallets generally stay put and are more conservative. Lately, the retail sector was shaken by the COVID-19 pandemic.

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Retail TouchPoints

JANUARY 3, 2022

As early as February 2021, industry analysts predicted the year’s holiday ecommerce sales would climb to $206.88 of all holiday retail revenue and representing an 11.3% The exponential growth happening across the ecommerce landscape translates to major gains for online retail brands.

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Retail TouchPoints

JUNE 22, 2021

As a result of the COVID pandemic, the digital experience has become more important for almost every industry over the last year. However, 2020 was an inflection point for one sector in particular: ecommerce. Online shopping revenues experienced massive growth and unprecedented highs in 2020. between 2020 and 2024.

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ROI Revolution

OCTOBER 19, 2020

Published October 19, 2020. After being postponed from July to October due to the coronavirus pandemic, Amazon Prime Day 2020 went off without a hitch. Digital Commerce 360 estimates that Amazon Prime Day 2020 sales hit $10.4 Amazon wasn’t the only retail giant that saw big wins over this year’s Prime Day period.

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RTP blog

APRIL 27, 2018

By Stephen Wakeling , Phobio The ubiquity of Amazon and recent announcement of the Toys ‘R’ Us closure offers a sobering glimpse of how the retail industry is radically shifting and transforming. The Omnichannel Shift Online retailers are changing how traditional brick-and-mortar retailers are going to market.

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ROI Revolution

JANUARY 5, 2021

Published September 14, 2020. From the completely unexpected impacts of the coronavirus on ecommerce to the twists and turns of Amazon Prime Day 2020 , 2020 introduced a mix of obstacles and opportunities for all brands and retailers. Keep it bookmarked as your go-to resource for 2020 holiday ecommerce news!

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365 Retail

OCTOBER 20, 2021

That’s according to new research from Referral Engineering platform Mention Me, which has analysed online retail sales over Q3 2021. Fashion, a bellwether for online retail, remains steady, with analysts seeing online activity comparable to 2020 levels and orders up 17% compared to before the pandemic in Q3 2019.

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ROI Revolution

DECEMBER 2, 2020

Published September 14, 2020. Updated December 2, 2020. From the completely unexpected impacts of the coronavirus on ecommerce to the twists and turns of Amazon Prime Day 2020 , this year has introduced a mix of obstacles and opportunities for all brands and retailers. Cyber Week 2020 stats. December 2 update.

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Retail TouchPoints

APRIL 13, 2021

The 2021 Connected Consumer Series reflected the challenges retail (and society as a whole) have faced during the past year, but also the growing sense of optimism that is taking hold this year. In 2020, 56% of retailers added phone and text chat to replicate elements of the in-store experience online.

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Retail TouchPoints

APRIL 30, 2021

In March 2020, the retail (and general economic) situation looked dire, with lockdowns shuttering stores across the U.S. and retailers scrambling to scale their online offerings. consumers spent $8 billion more online than the normally projected total for that period. What a difference a year can make.

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ROI Revolution

JUNE 14, 2021

After an unprecedented move from July to October and alongside significant supply chain strain, Amazon Prime Day 2020 delivered $10.4 Amazon Prime Day 2020: ROI Client Trends. ROI clients from varying industries saw tremendous success over last year’s shopping holiday, with the strongest revenue on day 2 of Prime Day.

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Kissmetrics

SEPTEMBER 21, 2021

BNPL allows consumers to split large purchases into several monthly payments, interest-free. The industry is growing fast, with 37.7 percent of US consumers choosing the option as of July 2020. In fact, 44 percent of consumers say the use of BNPL is somewhat or very important to determining how much they spend.

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Retail TouchPoints

JULY 23, 2021

We have seen new shops, small shops and global fashion brands create or add a stronger online presence to adapt to the changes the pandemic created. . Another residual challenge that arose due to circumstances, was a new consumer mindset. Online is Now a ‘Need to Have’. According to Digital Commerce 360 , “consumers spent $861.12

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Retail TouchPoints

OCTOBER 22, 2020

The all-important holiday season always demands retailers’ full engagement and energy, but the 2020 holiday season presents unique challenges. Retailers and their shoppers are whiplashed accordingly. Retailers and their shoppers are whiplashed accordingly. Speaking of Online and In-Store Channels….

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ROI Revolution

DECEMBER 9, 2020

Published December 9, 2020. Black Friday 2020 foot traffic declined by 52% year-over-year, while Thanksgiving declined 95%. Black Friday 2020 foot traffic declined by 52% year-over-year, while Thanksgiving declined 95%. COVID-19 has accelerated many consumers’ shifts to direct-to-consumer (DTC or D2C) brands.

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Retail TouchPoints

SEPTEMBER 29, 2020

Retailers seeking guidance as they look ahead to an uncertain Q4 will find plenty of solid, practical advice in the 2020 Retail Strategy and Planning series of webinars, now available on-demand. Following are brief recaps of the #RSP20 sessions: Online Retailers Must Look to Automation to Support Global Expansion.

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UpSellIt

JANUARY 15, 2020

As online retail continues to evolve, the ever-changing landscape presents new opportunities, as well as fresh challenges. First the positive: Online retail is poised for monumental growth in the new decade. Specifically, a high level of personalization has become a must for most online retailers.

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Retail TouchPoints

JUNE 23, 2021

As a result of the COVID pandemic, the digital experience has become more important for almost every industry over the last year. However, 2020 was an inflection point for one sector in particular: ecommerce. Online shopping revenues experienced massive growth and unprecedented highs in 2020. between 2020 and 2024.

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ROI Revolution

JANUARY 22, 2020

Published January 22, 2020. 2019 saw over 29 online retail acquisitions among Top 1000 and Next 1000 retailers. Fourteen retailers disclosed sale prices for these acquisitions, totaling $19.80 nonstore retail sales grew at the highest ever year-over-year rate for the month. 2019 Sales: By the Numbers.

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Retail TouchPoints

NOVEMBER 5, 2021

Ecommerce holiday sales are projected to reach a whopping $210 billion to $218 billion this season, up 11% to 15% from the 2020 holiday season. Inevitably, with increased spend comes increased competition from new and growing online retailers. Most notably, you may have heard of a “cookieless” future. Enter content marketing.

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Retail TouchPoints

MARCH 31, 2021

A group of online marketplaces including eBay , Etsy , Poshmark , Mercari and OfferUp have banded together to highlight what they feel are oversights in the proposed INFORM Consumers Act — which is aimed at cracking down on the sale of stolen and counterfeit products online — and other similar legislation in states around the country.

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PFS

DECEMBER 20, 2019

While we may not feel any different waking up on January 1, the beginning of 2020 signals an era of transition. From eCommerce operations to consumer preferences, the retail industry will quickly need to become accustomed to change. 2) Online shopping is increasing for a multitude of factors. trillion. (1)

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Retail TouchPoints

JANUARY 9, 2024

In 2020 he joined Alibaba, where he is now tasked with developing the company’s strategy and building platform-level solutions around international shipping, logistics, cross-border trade and global expansion. We have seen the impact that inflation has had on both individual consumers and small businesses as they try to manage costs.

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Retail TouchPoints

SEPTEMBER 21, 2021

For decades, retailers have focused on creating immersive experiences, understanding the importance of using multiple senses to attract and engage consumers in physical retail settings. As consumers, our eyes are very discerning.

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365 Retail

JANUARY 19, 2024

The Office for National Statistics (ONS) reported that retail sales volumes saw a decrease of 3.2%, contrasting with the 1.4% This period highlighted a shift in consumer shopping habits, with many opting to complete their Christmas shopping in November, leveraging Black Friday deals. Online sales fell by 1.7% in February 2020​​.

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Retail TouchPoints

OCTOBER 14, 2020

2020 has been a year marked by a series of uncertainties. For retailers and brands, this situation is systematically changing how their industry operates. Consumer behaviors have been uprooted and ecommerce has supplanted brick-and-mortar as the primary sales channel. decrease in offline sales in 2020 3.

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Retail TouchPoints

JANUARY 5, 2021

We can all agree that stopping fraud is important, because every dollar of fraud now costs online retailers $3.73 However, industry research indicates that anywhere from 30% to 65% of orders that are classified as attempted fraud are good orders that could have been approved with manual review. in related costs.

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BigCommerce

DECEMBER 19, 2017

Digital commerce continues to be top of mind for online retailers. Consumers shop more and more across a variety of devices and channels. Retailers continually optimize their sales channels to deliver more seamless consumer experiences. The method in which consumers shop is continually evolving.

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ROI Revolution

MARCH 12, 2020

Published March 12, 2020. According to consulting and research firm Technomic , 52% of consumers are avoiding crowds and 32% are leaving their house less often because of coronavirus. Google transitioned its Cloud Next 2020 conference to be held online, and Adobe did the same with their annual Adobe Summit conference.

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Retail TouchPoints

AUGUST 4, 2022

During a peak holiday shopping period in November 2021, bad bot traffic increased by 73%, negatively impacting customers’ online experiences in the process. Bad bots are programmed to perform a variety of tasks to conduct fraud online. These “Grinchbots” were responsible for the gaming console shortage in 2020 and early 2021.

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Retail TouchPoints

FEBRUARY 15, 2021

Even the best business plans expect some bumps along the road: financial insecurity among consumers, supply chain complications, a shortage of labor or reduced in-store traffic. But the COVID-19 pandemic forced retailers to grapple with all of the above, all at once. Emerging Consumer Trends. The Online-Offline Hybrid.

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Retail TouchPoints

AUGUST 5, 2022

Open the door to new customers: Digital commerce is a ruthlessly competitive industry. Traditional retailers with digital commerce operations compete head-to-head with online retailers for demanding customers. Media articles abound about the skyrocketing marketing dollars required to woo new consumers.

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Retail TouchPoints

DECEMBER 30, 2021

In 2020, consumers spent approximately $630 billion on online shopping, and merchants lost $12 billion to fraud. Consumers in every age bracket are in fraudsters’ sights. The youngest group of consumers is Generation Z. Federal data indicates that impostor scams and ecommerce fraud topped the list.

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ROI Revolution

SEPTEMBER 13, 2019

Online Grocery Shoppers Remain a Minority. of consumers said they go online grocery shopping at least once per month including pick-up and delivery. of consumers say they go online grocery shopping at least once per week, which was unchanged from 2017. Why is online grocery shopping seeing such slow growth?

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Retail TouchPoints

SEPTEMBER 21, 2020

During our annual 36|86 Festival in August, a panel of experts and founders across the retail industry came together (virtually) to address what trends and consumer habits have changed specifically, how they’ve adapted to serving customers, and what the outlook looks like for the future for small businesses, e-Commerce and logistics.

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Retail TouchPoints

JUNE 4, 2021

In particular, consumer expectations for contactless payment methods as a result of health and safety concerns during the pandemic are galvanizing retailers to integrate flexible, contactless payment options like voice payment technologies into their operations. that consumer spending fell by a record 16.4%

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ROI Revolution

APRIL 28, 2021

The auto parts and accessories sector is one of the many industries that witnessed significant growth online in 2020, with ecommerce up across the board due to COVID-19. Online auto care, parts, sales, and accessories sales reached new heights last year and are expected to break more records in the years to come.

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