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Omnichannel Fulfillment, BNPL and Social Commerce Contributed to Holiday 2021’s Digital Success

Retail TouchPoints

trillion in 2020, while U.S. Additionally, total order count was up almost 10.45% from holiday 2020 levels, according to data from Klaviyo. As a result, Cyber Week 2021 accounted for 23% of total ecommerce spend, down slightly from 24% in 2020. Usage was up by 40% compared to holiday 2020, while credit card usage dropped 5%.

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Petco Expands DoorDash Delivery Offerings, Enhances Mobile App

Retail TouchPoints

The retailer began offering same-day delivery in partnership with DoorDash in December 2020. Petco also has updated its mobile app to include a streamlined, centralized profile for pets’ wellness needs, including nutrition, vaccinations and grooming appointment reminders.

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Making Fulfillment a Revenue Driver: 6 Ways Design and Tech Can Collaborate

Retail TouchPoints

In the pandemic’s wake, many retailers set up flexible fulfillment services in order to meet new safety guidelines and consumer requirements. From early 2020 to mid-2021, the percentage of retail chains offering curbside pickup surged from a miniscule 7% to a staggering 51%. Nicholas offered six best practices: 1.

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April 2020 Industry Updates: Amazon’s Coronavirus Journey & Mobile’s Decline

ROI Revolution

Published April 20, 2020. Coronavirus and Amazon have made up two of the biggest news stories for marketers in April 2020. Their fulfillment services have been crucial in the delivery of essential goods throughout the country. In the last month, Amazon hired over 100,000 workers in delivery and fulfillment positions.

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Alibaba Boosts Revenue 34% To $21.8 Billion In Q2

Retail TouchPoints

During the quarter, Alibaba also increased its number of mobile monthly active users (MAUs) in China by 28 million , reaching a total of 874 million. Those brands selected to participate in the 2020 11.11 Additionally, selected entrants will be fast-tracked and launched on Tmall Global through its Overseas Fulfillment program.

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RIC20 Startup Innovation Labs Showcase 20 Tech Innovators

Retail TouchPoints

With a focus on emerging technologies and innovative startups, the 2020 Retail Innovation Conference is featuring three Startup Innovation Lab sessions that will introduce attendees to a total of 20 tech innovators. Cook and Proctor will then announce the four cohort brands being honored by Cultivate in 2020.

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Bed Bath & Beyond Rolls Out Same-Day Delivery with Shipt and Instacart

Retail TouchPoints

Customers selecting home delivery on the Bed Bath & Beyond and buybuy BABY websites will have their orders fulfilled in stores by personal shoppers working with Shipt , a division of Target. The company also increased its number of retail partners by 50% to 120.