Retail TouchPoints

AUGUST 9, 2023

Financial services and POS solution Square has launched a new consumer-facing app that lets customers search, discover and book appointments with beauty and personal care professionals. The Square Go app, available for free for both consumers and businesses, is currently available in the U.S. for iOS devices.

Books 228

Books Merchant Services Payment Services Customer 228

Retail TouchPoints

JANUARY 19, 2024

A historic pandemic with a double-whammy of supply chain and staffing issues as well as persistently high levels of inflation have up-ended a lot of industry norms and pushed consumers to increasing their scrutiny on where and how much they spend. consumers are increasingly looking for deals and overall experience when shopping.

Payment Services 340

Payment Services Merchant Services Retail Customer Experience 340

Retail TouchPoints

NOVEMBER 1, 2023

Experts report that chargebacks will cost merchants over $100 billion in 2023, and false claims and abuse of the chargeback process are a growing threat to merchants. Customers dispute a valid transaction for many different reasons. trillion in 2023. Internet payments mean more purchases.

Merchant Services 289

Merchant Services Payment Services Payments eCommerce 289

Retail TouchPoints

MARCH 31, 2023

Retailers know that customer engagement must be the focus of their marketing efforts. And it’s increasingly clear that brands that embrace financial services within the customer journey are scoring highly on engagement scores. Many customers bail at this point. Many customers bail at this point.

Financial Services 267

Financial Services Payment Services Payments Small Business Retail 267

Retail TouchPoints

JANUARY 6, 2023

consumers reported that they experienced a worsening economic situation over the past year, and members of this group said it would take time for their concerns to subside even as economic stressors abate, according to Deloitte’s Global State of the Consumer Tracker. Unfortunately, history isn’t providing retailers with much guidance.

Retail 344

Retail Payment Services Consumer Management 344

GetElastic

APRIL 11, 2023

This strategy offers companies greater adaptability and authority over their customers’ online shopping experiences, which is crucial in today's fast-changing digital environment. Headless commerce has quickly gained widespread popularity among brands looking for more flexibility and agility in their eCommerce operations.

Payment Services 147

Payment Services Payments Social Media Mobile 147

Ecommerce Platforms

JANUARY 17, 2023

How to figure out the best products to sell (and find manufacturers/suppliers) All Canadian businesses begin in the ideation phase, where you must look for gaps in the marketplace and solve the issues that consumers have in certain areas. Sell custom-made products: Custom-made items can be designed by you or the customer.

Payment Services 197

Payment Services Payments Merchant Services Shipping Costs 197

Ecommerce Platforms

JANUARY 17, 2023

How to set up a Canadian-friendly payment processor. All Canadian businesses begin in the ideation phase, where you must look for gaps in the marketplace and solve the issues that consumers have in certain areas. This way, you can still find potential customers without competing with the behemoths like Walmart and Amazon.

Payment Services 197

Payment Services Payments Merchant Services Shipping Costs 197

Retail TouchPoints

AUGUST 17, 2023

The latest Consumer Price Index (CPI) data highlights a significant deceleration in inflation, now standing at half of last year’s peak. This moderating trend in inflation is an encouraging development, but it is not without its caveats, particularly within the dynamic and complex terrain of the retail and consumer goods industries.

Consumer 237

Consumer Payment Services Food and Beverages Supplies 237

Retail TouchPoints

JULY 25, 2023

Any retailer that’s attempted to provide pickup and delivery services knows how fraught (not to mention expensive) they can be. But it’s how those stores operate that allows them to effectively serve as fulfillment hubs. She credited solid partnerships with courier services such as DoorDash and Uber in making these goals achievable.

Payment Services 242

Payment Services Operations Omnichannel Fulfillment 242

Retail TouchPoints

AUGUST 11, 2023

New research from Capterra finds that tip fatigue — exhaustion caused by the pressure to tip more money to a widening array of workers — is a serious problem affecting most consumers who use checkout tablets at restaurants and other businesses. This should give pause to any business that uses checkout tablets.

Consumer 210

Consumer Payment Services Point of Sale POS 210

Retail TouchPoints

APRIL 3, 2023

billion on pet food and treats, supplies, medicine, vet care and other services in 2022, and are predicted to spend $143.6 billion in 2023. Myos Fetch is a full-service SMS “concierge” for all things related to the brand and its focused, yet growing, product line. More than 66% of U.S. million or so homes spent $136.8

Payment Services 237

Payment Services Social Media Subscription Channel 237

Retail TouchPoints

JANUARY 3, 2023

With shrinking margins, economic uncertainty, and growing cyber risks from automated threats, retailers face continued challenges in 2023. This article reveals effective strategies to safeguard brands’ customers, reputation and revenue moving forward. Invisible protection for optimal customer experience.

Payment Services 303

Payment Services Merchant Services Retail Gifts 303

Retail TouchPoints

DECEMBER 13, 2023

Google Pay will make buy now, pay later (BNPL) options available for online and mobile payments in the U.S. Google Pay has partnered with Affirm and Australia-based Zip and will begin offering their pay-in-four services on Android devices early in 2024. YoY and $2.5 billion more than last year, according to data from Adobe Analytics.

Merchant Services 261

Merchant Services Payment Services Mobile Payments Mobile 261

Ecommerce Platforms

APRIL 5, 2023

The best subscription ecommerce platform gives today’s business owners an exceptional way to increase the lifetime value of their customers, and unlock recurring revenue. Subscription platforms allow companies to spend less time worrying about finding new customers, by providing them with a convenient way to retain existing clients.

eCommerce Platforms 104

eCommerce Platforms Subscription Payment Services eCommerce 104

Omnisend

OCTOBER 4, 2023

Cancellation confirmation messages present a golden opportunity to reconnect with customers. They can also reduce cancellations and strengthen customer relationships. Here’s why cancellation confirmation emails are indispensable: Facilitate returns. This retains customer interest while increasing the value of the order.

Merchant Services 147

Merchant Services Payment Services Shipping Costs eCommerce 147

Retail TouchPoints

MARCH 18, 2024

Following a 200 -store test that limited customers using self-checkout to a maximum of 10 items, Target has rolled out Express Self-Checkout to its nearly 2,000 stores nationwide. The 2023 pilot showed that the self-checkout experience was twice as fast at stores with the Express model compared to those without. “By

POS 231

POS Payment Services Customer Experience Operations 231

ESW

JUNE 23, 2023

And as the number of ecommerce consumers continues to grow, new markets and segments are emerging along with it. But keeping up with consumer behaviour around the world can be overwhelming for even the biggest ecommerce brands. So what should ecommerce brands know about consumer behaviour in 2023?

Consumer 78

Consumer eCommerce Payment Services Shipping Costs 78

Retail TouchPoints

NOVEMBER 13, 2023

However, consumers are still spending, the labor market remains tight, and the Adobe Digital Price Index recently posted an overall 40-month low, an encouraging sign for online shoppers: Adobe reported that online prices fell for 11 out of 18 tracked product categories on an annual basis. But there are possible headwinds on the horizon.

Consumer 313

Consumer Merchant Services Sporting Goods eCommerce 313

Ecommerce Platforms

OCTOBER 10, 2022

Accepting credit card payments is as easy as signing up to the right platform. Setting Up Payments. Choosing a Fulfillment Service. A Note on CBD Compliance. Additionally, the CBD you sell online should be absent the chemicals or contaminants that pop up during the CBD extraction process. Table of contents.

Merchant Services 197

Merchant Services Payment Services Payments Shopify 197

Algopix

AUGUST 15, 2023

Filing taxes manually can be time-consuming and error-prone, potentially leading to compliance issues, penalties, and financial setbacks. Automated Data Management Tax software automates the process of tracking sales, expenses, and deductions. Accuracy and Compliance Accuracy is non-negotiable when it comes to taxes.

Payment Services 103

Payment Services eCommerce eCommerce Platforms Cryptocurrencies 103

FastSpring

SEPTEMBER 1, 2021

Due to the impact of the pandemic, the country reduced its VAT rate from 10% to 7% through September 30, 2023. The country recently published guidance requiring providers of electronic services — select digital products and services — to register for VAT if they meet certain criteria and thresholds.

Payment Services 144

Payment Services Electronics Payments Telecommunications 144

365 Retail

OCTOBER 3, 2023

ZigZag Global , a leading provider of technology-driven retail returns solutions, is announcing a strategic partnership with Royal Mail, the universal service provider that delivers a ‘one-price-goes-anywhere’ service to 32 million addresses across Britain.

Payment Services 112

Payment Services Customer Definition Download 112

Retail TouchPoints

OCTOBER 6, 2020

Macy’s has partnered with global payment and shopping service Klarna to offer its ecommerce customers flexible payment options. The five-year partnership will allow Macy’s online customers to pay in four equal interest-free installments. Klarna currently has more than 200,000 retail partners globally and a U.S.

Payment Services 208

Payment Services Department Stores eCommerce Customer 208

Retail TouchPoints

FEBRUARY 13, 2023

According to one report , the total cost of ecommerce fraud to merchants will exceed $48 billion globally in 2023, from just over $41 billion in 2022. Digital payments misuse accounted for 21% of the total number of fraudulent transactions. Consider for example a payment via an app such as PayPal, Venmo, Apple Pay or Samsung.

Merchant Services 275

Merchant Services Payment Services Technology eCommerce 275

365 Retail

JANUARY 12, 2024

This requires suitable payment solutions – turning payment into a strategic success factor. Payment systems were of rather subordinate importance as a trade fair topic because payment in retail was mostly still analogue. Credit card payments were done via Imprinter and a paper receipt.

Payment Services 65

Payment Services Mobile Payments POS Banking 65

ESW

OCTOBER 31, 2023

A recent PwC report found that consumers plan to increase spending by 7% this year, averaging $1,530 for gifts, travel and entertainment. This intention to spend more while being mindful of ongoing financial obligations may explain the boom in use of ecommerce instalment payments among Gen Z and Millennials. And why now?

Payment Services 78

Payment Services eCommerce Mobile Consumer 78

Retail TouchPoints

MAY 30, 2023

Visitors scan a payment method like a credit card to enter the store, grab the items they want and then leave without going through any additional steps to check out. The Quick Six store will open on June 1, 2023, at Six Flags Great Adventure, and a second location will open later this year at Magic Mountain in Los Angeles.

Events 241

Events Payment Services Travel Technology 241

Ecommerce Platforms

MARCH 8, 2023

It provides users with a variety of themes they can customize to suit their specific selling and branding needs, and comes with all the payment processing solutions you need to sell both physical and digital goods. However, it also gives you the freedom to expand and customize your store with code as your company grows.

Shopify 104

Shopify eCommerce Platforms Payment Services Merchant Services 104

Retail TouchPoints

APRIL 25, 2024

It’s been a veritable tsunami of bad press for self-checkout, and honestly, it’s not all that surprising — after all, consumers have long complained about the finicky machines, which often don’t work and, even when they do, make many customers feel like they’re doing the retailer’s job for them.

Payment Services 220

Payment Services Technology Consumer Retail 220

Retail TouchPoints

NOVEMBER 22, 2022

rise in consumer prices, it doesn’t mean they’re willing to give up a premium customer experience. Although product and pricing remain key to acquiring customers in the retail space, it’s the top-notch, memorable experience a brand delivers that makes them stay. While shoppers might be strapped for cash given a 9.1%

Payment Services 237

Payment Services Live Chat Payments Retail 237

FastSpring

JANUARY 22, 2024

Then in 2023, the 9th U.S. How Apple Is Responding The Associated Press reported that this lifts a hold on an order to give devs more freedom to use other payment options. As a Merchant of Record, FastSpring provides a fully managed payment solution including checkout, fraud mitigation, and 100% automated sales tax and VAT compliance.

Merchant Services 88

Merchant Services Payment Services Games Document 88

Ecommerce Platforms

APRIL 26, 2023

Figuring out which BNPL service to choose between Sezzle vs Klarna isn’t always easy. As these kinds of financial products continue to gain popularity, Buy Now Pay Later services are appearing in droves. Sezzle vs Klarna: An Introduction Buy Now Pay Later apps generally provide a very similar service. What is Klarna?

Merchant Services 104

Merchant Services Payment Services Payments Mobile 104

Retail TouchPoints

MARCH 13, 2024

Despite Tightening Wallets, Select Brands Flourish As spend growth softened in the second half of 2023 across discretionary categories and companies geared toward more price-conscious consumers flourished, opportunities presented themselves for brands that kept an open mind. However, not all customers behave the same.

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Multi-channel Payment Services Consumer Automotive 256

Retail TouchPoints

AUGUST 17, 2023

“Our expanded partnership with DoorDash makes Petco’s differentiated assortment of health and wellness products accessible to even more pet parents across the country,” said Darren MacDonald, Chief Customer Officer at Petco in a statement.

Mobile 244

Mobile Toys Payment Services Omnichannel 244

Retail TouchPoints

FEBRUARY 27, 2024

Cyberattacks and network outages can disrupt operations and erode customer loyalty. This article delves into the evolving threat landscape, examining the impact of these disruptions on retail operations and exploring proactive measures for safeguarding businesses, customer data and reputations.

Payment Services 268

Payment Services Retail POS Operations 268

Omnisend

OCTOBER 4, 2023

But savvy online retailers know that cancellation confirmation messages present a golden opportunity to reconnect with customers. They can also reduce cancellations and strengthen customer relationships. Here’s why making the most of your cancellation confirmation emails can be invaluable: Facilitate returns.

Merchant Services 88

Merchant Services Payment Services Shipping Costs eCommerce 88