Retail TouchPoints

APRIL 17, 2024

Here, gen AI intervenes, enriching catalogs and enabling a more comprehensive customer experience. By empowering search engines to not just index data but enrich it dynamically, retailers can retain customers on their platform. The shift isn’t limited to chatbots; it extends to enhancing product catalogs.

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Social Media B2C B2B Customer Data 308

Algopix

OCTOBER 27, 2023

As we approach 2024, it’s essential for both established and aspiring eCommerce sellers to stay ahead of the curve by anticipating and preparing for the upcoming trends that will shape the industry. Augmented Reality (AR) Shopping Experiences In 2024, Augmented Reality (AR) is set to revolutionize the way consumers shop online.

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eCommerce Payment Services Cryptocurrencies Shipping Costs 119

RETAIL MANAGEMENT SOFTWARE

JANUARY 16, 2024

As we step into 2024, the retail sector is undergoing significant transformations in technology, supply chain dynamics, and consumer behavior. In 2024, we can see the following trends are poised to reshape the retail landscape, providing insights to keep your business ahead of the curve.

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Payment Services Retail Supplies Omnichannel 98

Retail TouchPoints

MAY 14, 2024

It is built on a marketplace model and featured more than 400 brands as of March 2024. Bottom Line: This move represents an interesting return to a more traditional format for home shopping — one that had been eschewed by many companies in recent years in favor of newer video platforms, in particular social media.

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Retail TouchPoints

AUGUST 17, 2022

By the end of 2024, there will be more than two billion people worldwide classified as Generation Alpha, and they’re already acquiring more spending power: nearly 90% of U.S. Kids Foot Locker aims to create opportunities for them to do just that through metaverse experiences and even through TikTok campaigns.

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Social Media Omnichannel Apparel Consumer 276

Retail TouchPoints

JANUARY 9, 2024

The chainwide rollout is expected to be completed in Q1 2024. Pacsun shoppers are social media savvy and shop our exclusive merch drops with urgency,” said Shirley Gao, Chief Digital and Information Officer at Pacsun in a statement. “We

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Omnisend

DECEMBER 14, 2023

These can be your website, social media, affiliate sites, and online marketplaces, or physical sales channels, such as retail stores and marketplaces like farmers’ markets, trade events, and craft fairs. These customers would probably never discover your brand or website elsewhere. hours per day on it.

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Retail TouchPoints

MAY 8, 2024

trillion in 2024 and continue to grow steadily through 2027, according to eMarketer research. Interview with Contentsquare CMO Jean-Christophe Pitié RTP: What was your one big callout from your 2024 Digital Experience Benchmark Report? Ecommerce sales are expected to hit $6.3

Merchant Services 275

Merchant Services eCommerce Channel Mobile 275

Smile.io

MAY 15, 2024

In 2024, global retail ecommerce sales are expected to reach $6.3 Positioning —How do you want customers to perceive your business compared to competitors? Promise —What values and customer experience can customers expect every time they engage with you? has to offer. trillion U.S.

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Omnisend

JANUARY 10, 2024

Here’s an example of a good customer engagement email from Winnie Lou: Image via Really Good Emails It speaks to the reader and asks them to join other pet parents on social media platforms where they can learn about new deals and updates. The idea behind such lifecycle emails is to engage the prospects further.

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Marketing Customer Retention Social Media Customer Loyalty 88

Omnisend

DECEMBER 12, 2023

Building personal connections through one-on-one interactions is still an unparalleled opportunity to create memorable customer experiences. Event marketing can help you build solid customer relationships and brand awareness through genuine, laid-back conversations. Attract social media coverage and increase following.

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Events Seminar Marketing Workshop 88

iVend

DECEMBER 11, 2023

For the world of retail technology, 2024 looks set to be an exciting year. Read more So what are the key trends for retail technology in 2024? Customers get the offers and products that they want, and the retailer increases their marketing ROI, sales and profits.

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Payment Services Technology Payments Retail 53

365 Retail

MAY 14, 2024

Perhaps somewhat surprisingly, the research reveals plans to continue investment in bricks and mortar, with almost a third (29%) of respondents planning to open a new store or venue in 2024. Over a third (35%) of retailers cited business development and marketing as important investment areas to help build connections with customers.

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Retail TouchPoints

JUNE 10, 2022

billion in 2024, up from $478.7 Those younger generations are very eager and willing to spend their money digitally through online platforms and social media. Social Media Creates a Blueprint for Future Innovation. The market could reach $783.3 in an interview with Retail TouchPoints.

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Retail TouchPoints

AUGUST 30, 2023

In today’s challenging business landscape, where profit margins are shrinking, supply chains are slow and uncertain, labor shortages are prevalent and inflation is a concern, it is crucial for retailers and brands to differentiate between understanding customer habits and fostering customer loyalty in order to succeed.

Shipping Costs 260

Shipping Costs Improvements Live Chat Retail 260

Retail TouchPoints

FEBRUARY 5, 2024

Culture has a profound influence on commerce. How we buy, why we buy and where we buy is driven by how we live and the cultural moments that shape our communities. This is a foundational theme for this year’s Retail Innovation Conference & Expo, which is why we’re thrilled to introduce our keynote speaker: Dr. […]

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Retail Social Media Events Customer Experience 246

Retail TouchPoints

APRIL 26, 2024

RTP: And what about from a customer acquisition and retention perspective? McDonnell: Today, the majority of our marketing is done through social media, where we have a very large following. It’s too soon to give specifics, but you’ll start to see us launch some of these campaigns throughout 2024, so stay tuned.

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Retail TouchPoints

JANUARY 11, 2024

As the use cases for this technology have become more clear, in 2024 we’ll see generative AI step into the arena as retailers move from experimentation to production, unlocking both efficiency and revenue opportunities — securely and at scale. Support and scale customer service. Streamline product catalog management.

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Retail eCommerce Technology Social Media 273

Retail TouchPoints

OCTOBER 10, 2023

In 2024, mobile commerce sales are expected to hit $534.18 For example, traffic from influencers originates across a variety of different sources, with organic posts by influencers on social media accounting for the majority of traffic. eMarketer expects retail mobile commerce sales to account for 43.4% billion, up from $415.93

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Mobile Retail Social Media Payment Services 262

PERQ

NOVEMBER 9, 2023

Multifamily professionals, mark your calendars for the most anticipated multifamily conferences 2024 has to offer! Today we’re covering four must-attend 2024 multifamily conferences: 1. Innovators and influencers share their insights on social media trends, content creation, advertising strategies, and more.

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Social Media Events Workshop Technology 31

RetailMinded

JANUARY 3, 2024

When your customers can easily associate your brand or company name with almost anything they see, then you’re somewhere at the top of the market and investment charts. So, get the ball rolling, engage, and talk to your customers wherever they are. Even if it takes having an account in all social media, then go for it.

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Retail Social Media Customer Experience Games 52

Retail TouchPoints

MARCH 11, 2024

New research from the Kearney Consumer Institute (KCI) indicates that there are clear distinctions between loyal customers and brand superfans, which creates even more opportunity for brands to build and nurture shopper relationships — and influence buying behaviors. Product Collabs: E.l.f.

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Social Media Consumer Reference Definition 263

Retail TouchPoints

OCTOBER 6, 2023

Liquid Death and Metallica joined forces for the band’s 2023-2024 tour. For example, the brand launched an album on Spotify called “Greatest Hates,” where the team took all of its negative reviews, comments and social media feedback, meshed it all together and put it into a metal album. Photo courtesy of Liquid Death 2.

Food and Beverages 262

Food and Beverages Social Media Marketing Consumer 262

MagentoBrain

FEBRUARY 21, 2023

2023 Digital Marketing Trends and Changes Trend 1: Pay more attention to "customer experience" The discussion of customer experience has greatly increased in recent years. From the rise of UI/UX, we can see that many trends have emerged with only one purpose: to improve customer experience.

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Customer Experience Customer Marketing Payment Services 52

Retalon

FEBRUARY 14, 2024

This pivot focuses on optimizing key areas such as inventory management, refining customer experiences, and predicting sales trends, all leading to an enhanced overall business performance. Through the critical lens of data analysis, businesses are steering towards a more informed and strategic approach.

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Retail TouchPoints

MARCH 31, 2023

As part of its ongoing effort to build a more efficient organization and reach profitability by early 2024, luxury resale platform The RealReal has revamped its seller experience.

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Social Media Customer Marketing Channel 269

Retail TouchPoints

JANUARY 9, 2024

Cosmetics to produce a true crime mockumentary, Cosmetic Criminals , now available on Amazon Freevee and YouTube. Additionally, the 15-minute spot will play ahead of Paramount Pictures’ new Mean Girls movie at select AMC theater locations nationwide on Jan. community was the first to tell us about widespread e.l.f.-pinching Beauty in a statement.

Books 262

Books Retail Social Media Customer Experience 262

Smile.io

JANUARY 4, 2024

Stumptown Coffee encourages customers to pick up where they left off Choose an onsite tool to share your messages (this could be website popups , upsell apps, automated chatbot messages, or website banners). 5 Ecommerce Personalization Tactics to Start Today Today’s shopper wants a personalized experience. Jonathan Roque 3.

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X-cart eCommerce Marketing Live Chat 68

Smile.io

APRIL 15, 2024

PetSmart Treats’ loyalty program changes (in 2024) PetSmart recently announced updates to its Treats rewards program that took effect on April 2, 2024. Whenever a brand reconfigures its loyalty program, there’s cause for worry amongst its most loyal customers. But were these changes for worse or for better? 

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Social Media POS Gifts Events 74

Retail TouchPoints

DECEMBER 5, 2023

In 2024 it will fall on Saturday February 10 – and kick off the Year of the Dragon. Each year is associated with a specific animal from the Chinese zodiac, and 2024 marks the Year of the Dragon—a particularly auspicious and celebrated year. It’s hard to overstate the importance of Chinese New Year.

Food and Beverages 269

Food and Beverages Marketing Travel Retail 269

Dynamic Action

DECEMBER 15, 2023

Optimizing omnichannel strategies with retail intelligence is key to success in today’s retail space to meet and exceed customer expectations seamlessly. Omnichannel insights driven by AI empower retailers, enabling personalized marketing, optimized product assortments, and enriched customer experiences.

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Omnichannel Retail Social Media Demo 62

Retalon

MAY 17, 2024

Stockouts – Insufficient inventory levels, lost sales, poor customer experience. Reduced Customer Satisfaction – Loss of market share. Consumer behaviour changes Rapid changes in consumer preferences and behavior, influenced by trends, social media, and economic conditions, can make forecasting challenging.

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Supplies Shipping Costs Management Technology 41

iVend

FEBRUARY 9, 2024

Read more So what are the key trends for retail technology in 2024? Personalisation and loyalty – Personalisation will continue to be a driving trend in 2024 – and with good reason – according to McKinsey, companies that get personalisation right can generate up to 40% more revenue.

Payment Services 52

Payment Services Payments Retail Mobile Payments 52

Retalon

FEBRUARY 15, 2024

Emerging trends in retail analytics for 2024, such as the increased use of generative AI, present both new opportunities and challenges for retailers. Collect and integrate data from diverse sources like sales transactions, customer feedback, and social media interactions. How do you analyze retail?

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Retail TouchPoints

MAY 28, 2024

But the latest threat comes in the form of social media, with 40% of younger consumers launching their information queries on platforms like Instagram and TikTok instead of Google, according to Google’s own data. as the world’s favorite information engine in the late ’90s.

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Retail TouchPoints

APRIL 27, 2023

Companies with existing Shops that do not currently enable in-platform checkout will continue to be supported for the next year , but that will end on April 24, 2024. On August 10, 2023, this restriction will be extended to newly onboarded shops from all other platform partners. Outside of the U.S.

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Merchant Services Shopify Other Marketing 304

Retail TouchPoints

MARCH 5, 2024

D’Arcy shared detailed insights on True Religion’s strategy, which kickstarted with its Spring 2024 Go There campaign starring Grammy-nominated recording artist Saweetie. All the things we have done thus far, and the things we have upcoming, follow suit in that regard.”

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Fashion Travel Multi-channel Games 262