Smile.io

MAY 15, 2024

Scaling a commerce business is increasing revenue without a significant increase in operating costs. There are many scaling strategies for commerce brands—laying the foundation for growth, enhancing operational efficiency, expanding market reach, focusing on customer loyalty, and adding programs like Smile.io

Payment Services 46

Payment Services Merchant Services eCommerce Payments 46

Retail TouchPoints

JANUARY 16, 2024

To take just one pair of juxtaposing facts, Gen Z is indeed digital-first — but they do value the in-store experience, especially if the retailer can deliver “in-person experiences that can be differentiated by allowing for personalization and self-expression,” according to Lindy Li, Head of Customer Activation and Marketing at H&M.

Customer Data 274

Customer Data Customer Experience Fashion Customer 274

Retalon

FEBRUARY 14, 2024

This pivot focuses on optimizing key areas such as inventory management, refining customer experiences, and predicting sales trends, all leading to an enhanced overall business performance. They offer a competitive advantage by delving into consumer behavior and operational insights.

Retail 41

Retail Operations Management Improvements 41

Retail TouchPoints

MAY 16, 2024

Given the fact that two of the company’s three banners were bought out of bankruptcy, it’s not surprising that the past year has been a tad bumpy for the newly minted conglomerate , but Lemonis told analysts on the company’s Q1 2024 earnings call May 7 that he sees “green shoots everywhere.” So Where Will Zulily Fit In?

Apparel 196

Apparel Fashion Supplies Toys 196

Retail TouchPoints

JANUARY 25, 2023

With the increase in these forms of payments, retailers are responsible for protecting their customers’ critical data from threat actors lurking around every corner, ready to siphon sensitive personal information. While PCI DSS 4.0 Changing Tides of PCI DSS 4.0 Changing Tides of PCI DSS 4.0

Merchant Services 344

Merchant Services Payment Services Mobile Payments Customer Data 344

Retalon

APRIL 26, 2024

A Milestone in Customer Data Security [TORONTO, March 24, 2024] — Retalon, an award-winning provider of predictive analytics and AI solutions for the retail industry, is proud to announce that it has successfully achieved SOC 2 Type II compliance. For more information, visit www.retalon.com

Customer Data 41

Customer Data Supplies Operations Improvements 41

Retalon

FEBRUARY 15, 2024

These retail analytics insights, a crucial aspect of broader retail data insights, not only shed light on optimizing inventory and enhancing customer engagement but also carve pathways for impactful pricing strategies. Prescriptive analytics suggests actionable steps based on analyzed data.

Retail 41

Retail Operations Information Customer Loyalty 41

Retail TouchPoints

APRIL 4, 2024

Retail media experienced massive growth in 2023 and shows no sign of slowing in 2024. Retailers are now demanding large media company dollars, but they are operating almost as a startup in terms of their technological capabilities. The final guidelines were released in February 2024, but this is just the beginning. The culprit?

Retail 267

Retail X-cart Banking Definition 267

Retail TouchPoints

FEBRUARY 1, 2024

Even though inflation has been easing in recent months, a majority ( 70% ) of retail CFOs say they plan to raise prices in 2024 — although 60% said the price hikes would be slight rather than significant, according to the 2024 Retail CFO Outlook Survey from consulting firm BDO.

Games 217

Games Retail Definition Management 217

Retail TouchPoints

AUGUST 30, 2023

In today’s challenging business landscape, where profit margins are shrinking, supply chains are slow and uncertain, labor shortages are prevalent and inflation is a concern, it is crucial for retailers and brands to differentiate between understanding customer habits and fostering customer loyalty in order to succeed.

Shipping Costs 234

Shipping Costs Improvements Live Chat Retail 234

Retail TouchPoints

APRIL 23, 2021

Therefore, running a retail business in America requires a lot of effort and efficient technology for operation management. A customer setting foot in a retail outlet expects immediate and impeccable service, similar to the one received through an online purchase. billion by 2024. Refined Customer Service and Retention.

Retail 229

Retail Operations Customer Retention Order Fulfillment 229

365 Retail

JANUARY 18, 2024

SMG will manage the retail media planning and retail media operations functions of Asda business. In our 15 years we have championed connected commerce marketing; forming better connections between the brand, the retailer, and the customer – an ideology that has become even more prevalent in today’s world.

Retail 62

Retail Omnichannel Technology Customer Data 62

365 Retail

FEBRUARY 21, 2024

However, while discount-driven consumers are flocking to sign-up to access member-only offers, there remains shopper concern around the use of their data and the fairness of a dual-pricing system. Register for free to attend the industry’s flagship event which brings the magic of retail to life, here.

Technology 73

Technology Retail Events Magazine 73

365 Retail

OCTOBER 4, 2023

In today’s privacy-focused era, customers’ increasing concerns and the impending demise of third-party cookies are sending shockwaves through the advertising industry across the UK and EMEA region. This allows brands to convert anonymous browsers into “known customers”.

Retail 62

Retail Customer Data Channel Improvements 62

Smile.io

MARCH 22, 2024

Your entire brand experience should work together to deliver the best customer experience possible. In these cases, the question quickly becomes—how do you migrate your customers, data, and entire rewards program to another provider? This includes your product line-up, promotional campaigns, and loyalty program.

Customer Loyalty 84

Customer Loyalty Merchant Services Shopify Shipping Costs 84

GetElastic

SEPTEMBER 2, 2021

I have been an Account Manager and Consultant for a large portion of my career before making the switch to sales and marketing operations a few years back. With a prediction like that, it is not surprising that account managers felt a threat to their jobs and had a skeptical outlook on how eCommerce experiences would benefit their customers.

B2B 141

B2B Management eCommerce B2C 141

ESW

AUGUST 10, 2020

Increased sales, stronger customer relationships and cross-border expansion to name a few. While no business owner likes to think about how malicious actors or even their own customers could scam them, hiding your head in the sand doesn’t achieve anything. Attackers don’t just use stolen credit card data.

Payment Services 148

Payment Services Merchant Services eCommerce Shipping Costs 148

MagentoBrain

FEBRUARY 21, 2023

2023 Digital Marketing Trends and Changes Trend 1: Pay more attention to "customer experience" The discussion of customer experience has greatly increased in recent years. From the rise of UI/UX, we can see that many trends have emerged with only one purpose: to improve customer experience.

Customer Experience 52

Customer Experience Customer Marketing Payment Services 52

iVend

MAY 18, 2021

Learn More The clothing resale market alone is estimated to be worth US$30-40bn, with annual growth of 15-20% per annum from 2020-2024 , according to the Boston Consulting Group. Online offline POS systems capture all sales data and have it instantly visible at head office and provide a consistent customer experience.

Multi-channel 52

Multi-channel Retail POS Payment Services 52

Retail TouchPoints

DECEMBER 8, 2022

By the end of 2024, IWSR predicts that the NA spirit, wine and beer market will grow another 31%. Personalized marketing and services powered by a first-party data model. Thoughtful Curation Creates Better Customer Experiences. And with our recent investment, we’re going to focus on scaling our operations.

Food and Beverages 269

Food and Beverages Fulfillment Shipping Costs eCommerce 269

Fabric

APRIL 20, 2023

According to Statista, the value of the US home decor market will reach $202 billion by 2024. Source ] To capitalize on this hypergrowth, online retailers need a highly-curated catalog with excellent product recommendations that encourage customers to outfit their entire rooms. The home decor market is booming.

Shipping Costs 130

Shipping Costs Retail eCommerce Arts 130

365 Retail

OCTOBER 16, 2023

Customers are buying seasonal items earlier, focusing more on necessities rather than sale-priced luxury items and buying up-trending items shared as pairings or group displays. As it stands, the EU general data protection regulation (GDPR) remains the strongest privacy and security law in the world.

Customer Data 62

Customer Data Consumer Webinar Events 62

Retail TouchPoints

DECEMBER 28, 2021

And yet despite this recent huge growth in ecommerce, physical retail still maintains a firm foothold: Forrester predicts that the vast majority of retail — 72% — will still take place offline as far out as 2024. That would be quite something.”. That omnichannel view of understanding is terribly important.”.

eCommerce 274

eCommerce Omnichannel Fulfillment Order Fulfillment 274

iVend

APRIL 22, 2024

We explore the key metrics that retailers should track to ensure that they are operating efficiently and raising as much money for their charity as possible. Global sales in 2024 are at $1.046 trillion US dollars, and forecast to grow by $130 billion to $1.176 trillion by 2028. of total revenue in 2024, showrooming is a growing threat.

POS 52

POS Electronics Consumer Electronics Mobile 52

Fabric

MAY 2, 2023

Organizations spend billions to ensure that every single data point facilitates informed decisions. In fact, Gartner projects that by 2024, 75% of organizations will have deployed multiple data hubs to drive mission-critical data and analytics sharing and governance. We live in an analytics-oriented business world.

eCommerce 133

eCommerce Payment Services Information eCommerce Technology 133

Fabric

MAY 2, 2023

Organizations spend billions to ensure that every single data point facilitates informed decisions. In fact, Gartner projects that by 2024, 75% of organizations will have deployed multiple data hubs to drive mission-critical data and analytics sharing and governance. We live in an analytics-oriented business world.

eCommerce 130

eCommerce Payment Services Information eCommerce Technology 130

Fabric

MAY 2, 2023

Organizations spend billions to ensure that every single data point facilitates informed decisions. In fact, Gartner projects that by 2024, 75% of organizations will have deployed multiple data hubs to drive mission-critical data and analytics sharing and governance. We live in an analytics-oriented business world.

eCommerce 130

eCommerce Payment Services Information eCommerce Technology 130

Kibo

JANUARY 16, 2023

And as for Paris 2024, Simone says she will be there. With composability, retailers can be agile and flexible, and only implement the capabilities they need to meet customer expectations. It’s built around the capabilities specific to your business, with the end goal being to deliver a seamless customer experience across all channels.

Subscription 62

Subscription Shipping Costs Fulfillment Customer Experience 62

Retail TouchPoints

SEPTEMBER 13, 2021

Many industry experts commented on the speed with which retailers — even those that had been slow to embrace online sales, such as grocers — pivoted their operations in the suddenly ecommerce-heavy environment of 2020. Omnichannel Offerings for Channel-Agnostic Consumers. That omnichannel view of understanding is terribly important.”.

eCommerce 283

eCommerce White Paper Omnichannel BigCommerce 283

ROI Revolution

AUGUST 5, 2021

How to accelerate revenue growth with customer reviews, loyalty, and referral programs. Delivery is a huge consideration factor for customers, especially in an age where Amazon has made two-day shipping the expected norm. 65% express the need for more frequent communication with customers. It will be nearly double that in 2024.

eCommerce 197

eCommerce Social Media Payment Services Merchant Services 197

ROI Revolution

DECEMBER 2, 2021

Last year, low prices and the ability to purchase online were the top concerns for customers. Rising costs are making it even more difficult for businesses to get their products delivered to stores and customers alike. Additionally, customers leave far more reviews beginning in November and through the new year. September 9.

eCommerce 148

eCommerce Social Media Payments Payment Services 148

ROI Revolution

JUNE 1, 2021

Sending the right communication to the right customers only became more important with the pandemic as brands and consumers alike struggled to adjust to a rapidly shifting marketplace. 65% express the need for more frequent communication with customers. By 2024, annual paid ad spend is projected to hit $109.1 May 20 update.

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

JULY 1, 2021

How to accelerate revenue growth with customer reviews, loyalty, and referral programs. Delivery is a huge consideration factor for customers, especially in an age where Amazon has made two-day shipping the expected norm. 65% express the need for more frequent communication with customers. It will be nearly double that in 2024.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

JANUARY 5, 2022

The COVID-19 pandemic has sparked a true customer transition to digital. Reaching your customers wherever they are, though easier said than done, will be the name of the game and the way that brands will win out against their competitors. are seeing customers be less willing to pay full price. in 2022 to make up 16.1%

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

NOVEMBER 4, 2021

Rising costs are making it even more difficult for businesses to get their products delivered to stores and customers alike. With demand for freight high and supply so low, it’s becoming very expensive for brands to ship the products their customers buy. How did it happen? September 9. COVID-19’s impacts on the apparel industry.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

OCTOBER 7, 2021

Additionally, customers leave far more reviews beginning in November and through the new year. Taking time to respond with solutions to issues shows potential customers that your business cares about its customers. The home décor market is expected to be valued at $202 billion by 2024, a 20% increase from 2019.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

SEPTEMBER 2, 2021

The home décor market is expected to be valued at $202 billion by 2024, a 20% increase from 2019. How to accelerate revenue growth with customer reviews, loyalty, and referral programs. Delivery is a huge consideration factor for customers, especially in an age where Amazon has made two-day shipping the expected norm.

eCommerce 78

eCommerce Social Media Payment Services Payments 78