Retail TouchPoints

FEBRUARY 7, 2023

Higher-income consumers are less impacted by inflation and, while aware of higher food, home and transportation costs, still have the funds to drive luxury sales and luxury growth,” said Marie Driscoll, Managing Director, Luxury and Retail at Coresight Research in an interview with Retail TouchPoints.

Payments 285

Payments Omnichannel Payment Services Consumer 285

ROI Revolution

MAY 20, 2021

For consumer packaged goods (CPG) brands, in particular, this change in the way consumers shop necessitated a different approach: omnichannel. Director, GM of Omnichannel at BigCommerce. But the reassuring strength of an omnichannel sales approach is that it’s a risk mitigation strategy at its core.

Omnichannel 109

Omnichannel Payment Services Social Media BigCommerce 109

Retail TouchPoints

NOVEMBER 29, 2021

Gift cards are shaping up to be a holiday hero this season, as consumers and retailers continue to grapple with supply and shipping issues. According to WalletHub, the top five most popular gift cards among American consumers (in descending order) are: Amazon; Visa; Walmart; Target; and Starbucks.

Gifts 302

Gifts Supplies Shipping Consumer 302

Retail TouchPoints

DECEMBER 7, 2021

Direct-to-consumer (DTC) brands have a unique advantage in that they own the entire customer experience — and perhaps most important, all the data that is generated along with it. You can consume a video on social media, or ask your favorite influencer a question live, and be able to press a button to buy it instantly.”

Consumer 217

Consumer Channel eCommerce Customer Experience 217

Retail TouchPoints

APRIL 24, 2024

A full run of sizes is sprinkled throughout the store, so consumers can grab and step into their sizes without having to wait for an associate. Deere told Retail TouchPoints that the ultimate vision is to open 15 permanent locations by the end of 2025. In fact, the entire space is designed to be frictionless.

Fashion 147

Fashion Technology Retail Customer 147

Retail TouchPoints

JULY 29, 2021

We are thrilled to be taking the reins of the world’s leading toy brand at a time when the category is up 16% and consumer demand for toys is at an all-time high. It credited strategic investments, such as those that went into developing an omnichannel retail ecosystem. So now what about the ecommerce part of the omnichannel equation?

Toys 306

Toys eCommerce Omnichannel Gifts 306

Retail TouchPoints

SEPTEMBER 23, 2022

19 investor day, Ralph Lauren revealed that its growth plans through 2025, which will include opening 250 stores globally. At its Sept. The brand has exited two-thirds of its department store presence in the U.S. and reduced off-price exposure by 26% , but it has also opened 450 new global standalone stores and concessions.

Department Stores 259

Department Stores Operations Consumer Channel 259

Retail TouchPoints

NOVEMBER 11, 2021

Curious about how consumer attitudes and behaviors are evolving? What consumers really want from brands and retailers. EY (Ernst & Young) has been tracking changing consumer sentiments since the onset of COVID-19 and will soon launch its 8 th Future Consumer Index. 17 from 12 to 12:30 p.m. Join the discussion on Nov.

Merchant Services 304

Merchant Services Cryptocurrencies Payments Payment Services 304

Retail TouchPoints

JULY 12, 2022

Walmart is also on that list, but it stands out because Walmart has the ability to introduce the power of AR to more consumers than almost any other retailer given its massive global reach. What’s more, while most users today still see AR as a “toy,” the study found that 76% of consumers want AR tools they can use in their everyday lives.

Apparel 363

Apparel eCommerce Toys Omnichannel 363

Retail TouchPoints

SEPTEMBER 29, 2022

With this, brands have leveraged AR to give consumers a new way to connect with content, a new lens by which to see the world and ultimately, a new form of commerce.”. New research from Snap and Ipsos predicts that by 2025, nearly 75% of the global population and almost all people who use social/communication apps will be frequent AR users.

Social Media 242

Social Media Consumer Events Technology 242

Retail TouchPoints

DECEMBER 4, 2023

We are committed to procuring 100% renewable electricity in our stores, offices and fulfillment centers by 2025. At Tapestry we are dedicated to lasting, sustainable change, consistently analyzing our environmental footprint across emissions, water use and waste, and renewable energy adoption across our operations. labor market is very tight.

Fulfillment 244

Fulfillment Jewelry Operations Technology 244

Retail TouchPoints

DECEMBER 6, 2021

Haute couture brand Elie Saab has its sights set on a new generation of digital-first luxury shoppers with the launch of its new direct-to-consumer (DTC) website. McKinsey estimates that online luxury sales will more than triple to $91 billion by 2025, a boost that is being driven by digitally savvy millennial and Gen Z shoppers.

Customer Experience 276

Customer Experience Customer Shopify Accessories 276

Retail TouchPoints

NOVEMBER 7, 2022

Kara Trousdale was the woman to know during the pandemic — she managed the consumables supply chain business at Amazon at the height of COVID, meaning she had the keys to the kingdom when it came to paper towels, toilet paper, hand sanitizer and all those humble essentials that were in such short supply.

Beauty and Health 264

Beauty and Health Supplies Consumer Social Media 264

Retail TouchPoints

NOVEMBER 1, 2021

The COVID-19 pandemic has made consumers expect much more from retailers. If it’s not omnichannel, it’s not good enough for them anymore. Beyond the usual avenues of physical retail and online shopping, modern consumers also demand an experience that motivates them to buy. Publish Omnichannel Content.

eCommerce 262

eCommerce Omnichannel Games Shopify 262

Retail TouchPoints

NOVEMBER 17, 2021

Generation Y (born between 1980 and 1995) and Generation Z (born after 1995) will be the biggest buyers of luxury by 2025, representing more than two-thirds of global purchases. Take an Omnichannel View. Become the Brand of the Future.

Retail 243

Retail Channel Omnichannel Marketing 243

ROI Revolution

MARCH 15, 2021

Ecommerce has surpassed levels not expected until 2025 due to the COVID-19 pandemic, expected to bring in over $843 billion in sales this year. With the rapid shifts that took place last year, 2021 will be about finding ways to reach wary consumers and filling your marketing toolbox with innovative strategies to stand out.

Apparel 78

Apparel Omnichannel Fashion Clothing 78

Retail TouchPoints

MAY 16, 2022

The retailer has committed to spending $2 billion with Black-owned brands (across multiple categories) by 2025. “It He added that these offers are structured in a “brand-safe” way, meaning Target doesn’t allow other brands to, for example, “buy” search results that would direct consumers to its items. and globally.

Food and Beverages 243

Food and Beverages Omnichannel Fulfillment Retail 243

Kibo

FEBRUARY 28, 2022

The 2021 holiday shopping season was historic, in that it was the culmination of two years of accelerated trends, shifting consumer behaviors, and omnichannel shopping realities that have emerged since the start of the pandemic. Shoppers return to stores, while omnichannel retail remains strong.

Merchant Services 62

Merchant Services Payment Services Order Fulfillment Retail 62

GetElastic

APRIL 11, 2023

With more and more consumers using their mobile devices to make purchases, it’s crucial for organizations to prioritize mobile commerce when optimizing their overall commerce strategy. This results in a personalized shopping experience, boosting conversion rates and increasing personalization for the consumer. trillion by 2025.

Payment Services 147

Payment Services Payments Social Media Mobile 147

GetElastic

NOVEMBER 9, 2021

Let’s take a quick look at some of the survey’s key statistical findings: By 2025, 75% of B2B manufacturers will sell to their customers directly via digital commerce. By 2023, 75% of organizations selling directly to consumers will offer subscription services, but only 20% will succeed in increasing customer retention.

B2C 146

B2C B2B Customer Retention Subscription 146

Retail TouchPoints

JULY 22, 2021

When the economy is growing, consumers flock to stores. On the other hand, when a recession is imminent, consumers and their wallets generally stay put and are more conservative. This situation has forced retailers worldwide to adapt to a slew of new consumer demands while juggling a precarious supply chain. Cyber threats.

eCommerce 306

eCommerce Retail Payment Services Social Media 306

365 Retail

FEBRUARY 7, 2023

Speaking on Day 2 of the show, Barlett, the straight-talking Diary of a CEO podcast host, will headline as a keynote for the Ecommerce Growth & Omnichannel track which will be moderated this year by retail broadcaster and Customer Whisperer, Kate Hardcastle MBE.

Technology 98

Technology Retail Events Payment Services 98

Retail TouchPoints

JULY 11, 2023

Retailers can take a similar approach and think beyond just getting a consumer in the store to purchase a product. A 40% adoption rate is projected to double by 2025, making retail the industry that is the most heavily invested in this intelligent technology.

Payments 189

Payments Payment Services Retail Social Media 189

GetElastic

JULY 8, 2022

Seventy percent of consumers like personalization, as long as brands are using data they’ve shared directly.”. This applies to loyalty programs and special pricing where consumers see customized sites and offers based on their shopping habits and membership tiers. Source: Twilio. What is eCommerce Personalization?

eCommerce 78

eCommerce B2B Beauty and Health Multi-channel 78

365 Retail

FEBRUARY 18, 2022

British consumers have learned that subscription boxes have the capacity to meet a very human need to have something scheduled that they can look forward to. And it’s not only new, direct-to-consumer companies that are driving the subscription economy’s growth. billion by 2025. since this past July, and is now valued at £323m.

Subscription 52

Subscription Gifts Beauty and Health Payment Services 52

Retail TouchPoints

OCTOBER 18, 2022

(AEO) has invested heavily in winning the hearts, minds and dollars of Gen Z consumers. From Roblox to Snap, the retailer is dedicated to not just being where this consumer is but also creating compelling experiences that drive engagement.

Consumer 260

Consumer Operations Improvements Retail 260

ROI Revolution

JUNE 30, 2021

According to Google Trends , consumer interest in the term “self care” skyrocketed at the height of the pandemic in 2020 before plateauing to current levels. And 79% of consumers say that wellness is important to them. trillion, with 42% of all consumers saying that wellness is a top priority for them. billion in 2020.

Beauty and Health 78

Beauty and Health eCommerce Home Furnishings Omnichannel 78

Retail TouchPoints

MAY 31, 2022

Source: Coresight Research “Building Blocks of the Metaverse: 5G” Both at a consumer and an enterprise level, 5G is still in its infancy, but it’s expected to grow quickly and become the dominant mobile access technology by 2027 reaching 90% penetration in North America within that time, according to Ericsson.

Merchant Services 350

Merchant Services Retail Mobile Food and Beverages 350

ESW

APRIL 11, 2023

With brick-and-mortar stores shut down, consumers flocked online for outdoor gear. Personalisation, localisation , top-notch customer service , fast shipping, live online events and a robust social media presence are surefire ways to meet consumer expectations.

Outdoor 88

Outdoor Multi-channel Shipping Costs Apparel 88

ROI Revolution

SEPTEMBER 3, 2021

Consumer spending habits returning to normal. Mastercard reports that their Q2 2021 revenue surged 36% over last year, a confident indication that consumer spending is rebounding after the pandemic made shoppers wary of making discretionary purchases. billion in consumer spending in Q2. Published September 3, 2021.

Consumer Electronics 78

Consumer Electronics Payments Electronics eCommerce 78

Omnisend

MAY 5, 2021

BOPIS works particularly well within an omnichannel strategy , so after choosing the right ecommerce platform to host your store, you can look into a marketing platform that offers advanced omnichannel capabilities. Omnichannel marketing puts customer data front and center to provide an immersive, seamless customer experience.

Shipping Costs 148

Shipping Costs Shipping Omnichannel Fulfillment 148

GetElastic

NOVEMBER 24, 2021

Omnichannel Experience: Allow your customers to shop any way they choose. What that usually means is a blended, omnichannel approach from discovery to purchase. Shopping behaviors dictate these experiences and if you’re paying attention to your bottom line there are a few rules to follow: 1. Chat is good for business.

Customer 78

Customer Payment Services Shopping Carts Mobile Payments 78

Fabric

AUGUST 15, 2023

Enterprise retailers are in constant pursuit of new ways to enrich the customer experience—whether it’s prioritizing faster fulfillment, optimizing for consumer convenience, or enhancing personalization along the buyer’s journey. billion in 2025, accounting for 9.6% Lindsay Mikos is the senior director, retail omnichannel at Walgreens.

Omnichannel 130

Omnichannel Payment Services Shipping Costs Fulfillment 130

Omnisend

MAY 18, 2021

Consequently, CBD sellers need to boast strong direct-to-consumer skills and marketing strategies, and connect with consumers to offer in-depth knowledge about CBD to enhance sales. This should also be assisted by a strong omnichannel strategy. All in all, new consumer habits mean a spike in CBD sales.

eCommerce 78

eCommerce Marketing Food and Beverages eCommerce Platforms 78

Retail TouchPoints

AUGUST 11, 2021

With growth projected to continue at 20%-25% YoY, that number is set to reach $5 trillion by 2025. The site has become a de facto search engine for many consumers, with 53% of shoppers in the U.S. That’s a lot of zeros, and an opportunity that is becoming increasingly hard to ignore. Selecting the Optimal Marketplace Mix.

Other 147

Other White Paper Multi-channel eCommerce 147

365 Retail

FEBRUARY 23, 2022

An afternoon keynote panel discussion with Watch Shop CEO, Robin Phillips and JML’s CEO, Ken Daly, will also future gaze to what retailing will look like in 2025. . The evolution driving Ecommerce Growth & Omnichannel. Shining a spotlight on Supply Chain & Delivery.

Technology 52

Technology Payment Services Retail Events 52

Algopix

DECEMBER 18, 2021

Keeping a pulse on eCommerce trends and opportunities is not an easy task as it constantly evolves with new and consistently emerging consumer demands – which has been fast-tracked today by a global pandemic. The emergence of different types of online marketplaces has certainly helped to ease the influx of the online shopping shift.

Shipping Costs 97

Shipping Costs Apparel Supplies eCommerce 97