Forrester eCommerce

JULY 30, 2020

By 2030, banking will be invisible, connected, insights-driven, and purposeful. Leading banks are pivoting and rebooting their strategy — capitalizing on the pace of change and innovation and setting their course for the next decade.

Banking 378

Banking Financial Services Customer Experience Mobile 378

Retail TouchPoints

SEPTEMBER 14, 2022

Starbucks is preparing for the future with Starbucks Odyssey, a new experience that will be powered by Web3 technology, and the release of its Reinvention plan, a three-year financial roadmap that aims to deliver 7% to 9% comparable store sales growth and 10% to 12% revenue growth annually. stores in the next three years.

Food and Beverages 251

Food and Beverages Cryptocurrencies Technology Mobile 251

Retail TouchPoints

JANUARY 24, 2023

But] siloed data is a huge issue to solve for here; 50% of our customers start their search online and then come into the stores. We’re navigating [putting] ads with the customer experience, but gently; [we want it to be] additive to the customer experience.” — Aaron Dunford, Sr.

Food and Beverages 276

Food and Beverages BigCommerce Home Furnishings PayPal 276

Retail TouchPoints

AUGUST 23, 2023

There’s no doubt the technology can bring tremendous benefits, such as allowing more customers to pay at the same time, thus reducing wait times without having to staff additional cashier stations. Moreover, customers seem very receptive to self-checkout, with 73% noting that it feels much faster than a traditional cashier.

Information 239

Information Payment Services Customer Management 239

Retail TouchPoints

APRIL 13, 2022

It’s a fast-growing market, with estimates stating it will reach $3.55 billion by 2030, a number that’s likely conservative as well-known retailers expand their footprint into this space. For example, machines provided by Bitcoin Depot appear on several networks that provide operators with greater exposure to larger customer pools.

Cryptocurrencies 241

Cryptocurrencies Payment Services Retail Payments 241

Retail TouchPoints

AUGUST 12, 2021

IL MAKIAGE is a tech-driven beauty brand focused on “using unparalleled technology to connect people with superior, painstakingly tested, beauty products.” In fact, this is IL MAKIAGE’s second technology acquisition in the last 24 months, demonstrating the company’s focus on building its competitive infrastructure. billion in 2019.

Technology 264

Technology Consumer Information eCommerce 264

Retail TouchPoints

JULY 10, 2020

In fact, 2019 showed great progress for e-Commerce to close the gap in total market share of sales compared to brick-and-mortar retail. The 2020 shopper will likely not look anything like the shopper of 2030. Today’s Gen Z consumer lives ‘in the moment,’ makes brash decisions and prefers experiences over physical entities.

eCommerce 155

eCommerce Merchant Services Retail Customer Experience 155

Retail TouchPoints

FEBRUARY 23, 2022

But with the rise of omnichannel fulfillment, “phygital” experiences and more elevated storytelling, Nicholas believes design is going to matter a lot more: “Not at the expense of functionality or technology, of course, but through and with those elements.” Does your team have a vision for 2030 or 2035?” he asked. “Do

Fulfillment 280

Fulfillment Vend Operations Technology 280

Pivotree Blog

MARCH 12, 2024

The heavy-duty automotive market size is projected to grow to $178.31 billion USD by 2030. With the right digital tools and expertise, you can revamp inventory management to get the most out of your supply chain, fine-tune customer experience, and proactively find the right ways to safeguard your journey from any potential roadblocks.

Automotive 52

Automotive Supplies B2B Improvements 52

ESW

MARCH 29, 2023

The market is predicted to grow by 4.5% annually from 2022 to 2027, and the industry’s largest segment (fashion) came in with a market volume of USD $97.23 Many brands felt that an online platform would diminish the customer experience and brand reputation, so they stuck with what they knew best — physical storefronts.

Fashion 78

Fashion Games Consumer Technology 78

GetElastic

SEPTEMBER 15, 2021

Customer Loyalty Programs: Almost all B2B marketers strive to find a balance between acquiring new customers and retaining existing customers. However, data shows that: 33% of marketers plan to increase spending on customer acquisition, versus only 18% on customer retention.

B2B 146

B2B eCommerce Customer SEO 146

GetElastic

JANUARY 5, 2023

Brands that have bent to these platform constraints suffer from clunky, disjointed customer experiences, or worse yet, boring cookie-cutter, undifferentiated commerce experiences (is there even a brand here?). As a result, we’ve seen D2C companies try all sorts of strategies to reach customers where they are. went away?

Social Media 78

Social Media Channel Shopify Fulfillment 78

iVend

APRIL 9, 2024

The global market for mobile POS terminals was $36.07 compound annual growth rate between then and 2030 **. This increase in uptake is due to the fact that mobile POS retail technology plays not just one, but many roles in a retail business, helping to grow sales and drive operational efficiencies. Sell anywhere.

POS 52

POS Electronics Payment Services Point of Sale 52

Pivotree Blog

MAY 5, 2023

Because as we’ve learned in the past couple of years, supply chain disruptions are inevitable, but failing customer expectations doesn’t have to be. According to Gartner , around 83% of businesses expect supply chains to enhance customer experience as a part of their digital strategy.

Supplies 52

Supplies Customer Fulfillment Improvements 52

iVend

MARCH 20, 2024

The global market for mobile POS terminals was $36.07 compound annual growth rate between then and 2030 **. This increase in uptake is due to the fact that mobile POS retail technology plays not just one, but many roles in a retail business, helping to grow sales and drive operational efficiencies. Sell anywhere.

POS 52

POS Mobile Payment Services Point of Sale 52

PFS

JANUARY 23, 2020

In fact, 2019 showed great progress for eCommerce to close the gap in total market share of sales compared to brick-and-mortar retail. (1) The 2020 shopper will likely not look anything like the shopper of 2030. Today’s Gen Z consumer lives ‘in the moment’, makes brash decisions and prefers experiences over physical entities.

Merchant Services 59

Merchant Services Retail Consumer Social Media 59

ChannelAdvisor

AUGUST 29, 2022

In fact, it’s been a key offering in the food market for many years now as companies have tried to become more competitive in the last-mile delivery space. Other retailers are choosing instead to partner with technology companies to create dedicated apps for consumers. Quick commerce isn’t exactly new. Examples include: Amazon (e.g.,

eCommerce 92

eCommerce Food and Beverages Fulfillment Consumer 92

ChannelAdvisor

AUGUST 29, 2022

In fact, it’s been a key offering in the food market for many years now as companies have tried to become more competitive in the last-mile delivery space. Other retailers are choosing instead to partner with technology companies to create dedicated apps for consumers. Quick commerce isn’t exactly new. Examples include: Amazon (e.g.,

eCommerce 59

eCommerce Food and Beverages Fulfillment Consumer 59

OrderDynamics

JUNE 21, 2018

Not ideal for capturing the growing market. For developed nations, by 2025-2030, 80% of the population will be urbanites. Aside from the UK market, retailers in Canada, US, and Australia showed low click & collect adoption. Cater to your customer’s wants and desires. Great for the many sub-urbanites, like me.

Retail 48

Retail Channel Merchant Services Toys 48

Dynamic Action

MARCH 28, 2024

Summary Fashion companies are projected to double tech investments by 2030 to remain competitive. Fashion Companies Are Expected to Double Tech Investments by 2030 – Will You? According to McKinsey, by 2030, fashion companies are expected to double investment in technology to create a competitive edge.

Retail 62

Retail Fashion Technology Demo 62

iVend

APRIL 5, 2023

These five features combine to help you minimise cost, delight your customers and steal a march on your competition. So let’s take a look at how to use data to improve customer experience – here’s our top seven tips: #1 Connectivity In today’s joined-up world, connectivity is essential. from 2023 to 2030, taking it up to US $85.11

Customer Experience 52

Customer Experience Payment Services POS Improvements 52

Retail TouchPoints

MAY 9, 2023

Most notably, the brand has implemented firmer ESG goals, committing to reducing absolute greenhouse gas (GHG) emissions across its entire value chain 25% by 2030. Getting products to market faster also incentivizes shoppers to continuously visit the ecommerce site or mobile app, essentially gamifying product consumption.

Fashion 262

Fashion Fulfillment Apparel Order Fulfillment 262

Retail TouchPoints

FEBRUARY 11, 2021

Sometimes referred to as the triple bottom line (for people, planet and profit ), evidence for its increasing importance can be found in the steady parade of proclamations from major global players like Microsoft, which announced it will be carbon negative by 2030, and by 2050 will have offset all the carbon it’s emitted since its founding in 1975.

Payment Services 228

Payment Services Retail Supplies Fulfillment 228

iVend

APRIL 6, 2023

These five features combine to help you minimise cost, delight your customers and steal a march on your competition. So let’s take a look at how to use data to improve customer experience – here’s our top seven tips: Connectivity In today’s joined-up world, connectivity is essential. from 2023 to 2030, taking it up to US $85.11

POS 90

POS Payment Services Point of Sale Payments 90

GetElastic

MARCH 3, 2022

The predictions for rapid adoption by 2020 never materialized; however, the underlying technology, Blockchain, still holds promise, especially in the B2B payments space. This trend is expected to continue with a CAGR of 21% from 2021-2030. Blockchain’s foundation is distributed ledger technology ?(DLT). Transactions are ?distributed

Merchant Services 145

Merchant Services Payment Services Banking Payments 145

Ecommerce Platforms

JANUARY 4, 2023

By 2030, some experts predict the global ecommerce market will be worth around $8,016 billion. Here’s your guide to some of the top solutions on the market. You can design fast and engaging storefronts for video games, mobile, web, and beyond with the GraphQL storefront API, and attach your own technology stack into the system.

eCommerce Platforms 104

eCommerce Platforms eCommerce Merchant Services Multi-channel 104

Ecommerce Platforms

APRIL 5, 2023

In 2022, the global AI market was valued at around $119.78 However, up to the year of 2030, the marketplace is expected to grow at a CAGR of 38.1%, leading to an expected value of 1,597.1 The Machine Learning market will reach a value of $302.62 In 2021, the market was valued at around $14.91 billion by 2030.

Improvements 104

Improvements Technology Customer Experience Marketing 104