Retail TouchPoints

JANUARY 15, 2024

Based on the findings of the studies, two AI truths become clear: Retailers are looking to AI to offset a plethora of current challenges and drive operational efficiency ; and Executives see generative AI specifically as a transformational technology that will change the face of retail communications and experiences.

Retail 305

Retail Customer Experience Technology Operations 305

Retail TouchPoints

MAY 14, 2024

Canada, meanwhile, kicked off 2024 by enacting its own supply chain law, aligning the country with the growing global commitment to eradicating modern slavery and promoting social sustainability. Beyond mere regulatory compliance, traceability solutions offer a strategic advantage.

Supplies 279

Supplies Document Consumer Operations 279

Wiser

MAY 1, 2024

Each location was designated a Minimum Display Quantity (MDQ) believed to maximize the return on investment from these promotional efforts. However, despite the appealing nature of the promotion, the anticipated sales uplift remained elusive.

Retail 78

Retail Technology Consumer Other 78

Retail TouchPoints

MARCH 20, 2024

Agility and virtual integration: The rapid adaptation to changing healthcare demands and the incorporation of digital health solutions are crucial aspects of Medtail’s approach. Innovative design solutions: Addressing structural limitations is key to creating functional, welcoming healthcare environments.

Presentation 273

Presentation Improvements Consumer Retail 273

Wiser

APRIL 30, 2024

This limitation hindered their ability to cover all store locations and effectively monitor compliance during the critical short windows of key promotional periods. Tapping Into Innovative Solutions Enter Wiser’s role as a game-changer in in-store data collection.

Games 78

Games Operations Retail Technology 78

Retail TouchPoints

DECEMBER 9, 2022

Zebra Technologies has named Chief Product and Solutions Officer Bill Burns as its next CEO and board member, effective March 1, 2023. Current CEO Anders Gustafsson has been named Executive Chair of the Zebra Board of Directors.

Technology 193

Technology Supplies Mobile Operations 193

Wiser

APRIL 24, 2024

Understanding the critical first two weeks of a product launch, the brand partnered with Wiser Solutions to gain insights into distribution, on-shelf availability, pricing, planogram compliance, and the effectiveness of promotional materials at the store level.

Point of Sale 78

Point of Sale POS Presentation Recommendation 78

Retail TouchPoints

JULY 18, 2023

As part of the new multiyear agreement — which builds upon a partnership that started in 2016 — Academy will use the Revionics Base Price and Markdown solutions to not only optimize its pricing strategy but better manage inventory levels throughout the product lifecycle.

Outdoor 178

Outdoor Customer Apparel Fulfillment 178

Wiser

MAY 8, 2024

Yet, despite its importance, many businesses struggle to measure trade promotion effectiveness. Trade spend includes funds allocated to promotions, discounts, and other incentives aimed at enhancing product visibility, retail partnerships, and ultimately, sales.

Management 78

Management Point of Sale Consumer Retail 78

Retail TouchPoints

FEBRUARY 7, 2023

RICE will offer participating companies referred by PAVE Global an exclusive 5% discount on their booth space to encourage a broader mix of solutions, services and materials providers that support in-store design teams. There will be more exciting details on the 2023 PAVE Bash in the coming months leading up to the event in June.

Retail 247

Retail Events Reference Channel 247

Retail TouchPoints

OCTOBER 20, 2023

Now the supply chain is a top consideration not just for retail executives but consumers as well. Avedis Seferian, President and CEO of WRAP — a standards-setting organization that works with facilities to bolster compliance while promoting safe and ethical manufacturing processes — understands audit fatigue.

Supplies 328

Supplies Events Fashion Document 328

Wiser

MAY 8, 2024

In the dynamic world of retail, successful execution strategies require a fine balance between high-level planning at headquarters and on-the-ground actions at the store level. Promotion and Pricing Strategies: Determining the best tactics to attract customers and boost sales.

Retail 78

Retail Management Improvements Information 78

Retail TouchPoints

DECEMBER 27, 2023

Retailers can consider solution partners that help cut through the noise, aggregate consumer sentiment and recommend attributes, like ingredients or marketing themes that could become a part of the core product, thereby shortening the innovation cycle. More effective promotions. Enhanced demand planning.

Improvements 235

Improvements Supplies Consumer Operations 235

Wiser

APRIL 4, 2024

Wiser Solutions and Biotopia announce a collaboration in the field of price monitoring. In an inflationary context where price and promotions have never been more relevant in the organic network, Wiser and Biotopia are creating a unique offer to bring visibility to distributors and suppliers in their marketing and pricing strategy. .”

Information 78

Information Consumer Marketing Channel 78

Retail TouchPoints

AUGUST 23, 2023

While shrink is far from a new problem in retail, the impact of theft — particularly large-scale operations run by organized retail crime (ORC) rings — has been garnering the attention of executives at some of the country’s largest retailers, including Lowe’s , Target and Dick’s Sporting Goods. increase in theft attributed to ORC in 2021.

Sporting Goods 221

Sporting Goods Technology Operations Retail 221

Retail TouchPoints

JANUARY 30, 2024

Playing a role of this type enables the committee to facilitate dialogues, ensuring that newly adopted AI solutions are transparent, fair and beneficial for everyone. Promote Transparency in AI Processes Transparency in Gen AI processes is essential for building and maintaining customer trust.

Retail 323

Retail Customer Experience Technology Customer Data 323

Wiser

DECEMBER 11, 2023

They aid in the monitoring of product availability, pricing accuracy, promotional execution, and overall store cleanliness. Crowdsourcing provides a modern solution to store auditing, making the process more efficient, reliable, and cost-effective. Wiser used its crowd of mystery shoppers to gather the in-store data.

Operations 148

Operations Games Customer Experience Information 148

Retail TouchPoints

JUNE 11, 2024

An effective ambassador program will elevate brand awareness and drive conversions when executed strategically and thoughtfully. Your strongest followers will likely be the best to promote the program. In the dynamic landscape of DTC brands, harnessing the power of influencer marketing can be a game changer.

Payment Services 184

Payment Services Beauty and Health Gifts Reference 184

Retail TouchPoints

SEPTEMBER 9, 2022

Our focus is on creating technology solutions that are tailor-made to meet the online and in-store needs of all grocers — whether they’re national chains or independently owned and operated,” said Chris Rogers, Chief Business Officer (CBO) at Instacart in a statement.

eCommerce Platforms 256

eCommerce Platforms Payment Services eCommerce Fulfillment 256

Wiser

JANUARY 16, 2024

A well-executed retail audit can reveal important data about the shelf, staff performance, and customer experience. Wiser’s mobile crowd is your eyes and ears inside stores for real-time, affordable insights into visual merchandising, the shelf, shoppers, promotions, and more. Are your items on an endcap, a shelf, or an island display?

Retail 141

Retail Food and Beverages Customer Experience Recommendation 141

Wiser

APRIL 9, 2024

This quick exploration will break down the process from identifying product availability issues to implementing solutions in stores by leveraging a workflow that combines field and crowd data capture, closed-loop feedback to identify patterns, and targeted troubleshooting initiatives to address the highest value opportunities during store visits.

Retail 78

Retail POS Point of Sale Management 78

Retail TouchPoints

JANUARY 3, 2023

Alibaba Group has named Chairman and CEO Daniel Zhang as its Acting President of Alibaba Cloud Intelligence, promoted Wu Zeming to CTO and installed Jane Jiang as Chief People Officer. This unit is focused on exploring technology such as last mile solutions and solving shoppers’ real-life pain points using the metaverse.

Financial Services 241

Financial Services Technology Management 241

Retail TouchPoints

NOVEMBER 17, 2023

Successful execution of product substitution depends on several key factors: delivering functional equivalence to the original product, improving product quality, ensuring price alignment, having real-time visibility into inventory management and customer behavior, and upholding customer experience standards.

Shipping Costs 244

Shipping Costs Customer Experience Supplies Improvements 244

Wiser

MARCH 13, 2024

Contributing author is Dan Ray, Director of Customer Success at Wiser Solutions. Their responsibilities include ensuring products are correctly shelved, promotions are accurately displayed, and any stock issues are promptly addressed. They ensure consistency in execution and performance across the board.

Retail 78

Retail Multi-channel Management Document 78

Retail TouchPoints

MAY 18, 2022

Under Smith’s guidance, Jane will help its sellers promote their brands through new tools and innovative features. Over the course of his nearly 20-year career in developing technology solutions and leading software engineering teams, Smith has established strong roots in the fashion category.

Fashion 198

Fashion Small Business Retail Technology eCommerce 198

Wiser

FEBRUARY 23, 2024

In a recent panel discussion hosted by Wiser Solutions, senior leaders at brand manufacturers and retailers shed light on the delicate interplay between direct-to-consumer (D2C) channels and traditional retail partnerships. By being responsive and adaptive, businesses can capitalize on insights gained from promotions.

Marketing 78

Marketing Customer Multi-channel Channel 78

Retail TouchPoints

MAY 16, 2024

Retailers offering healthcare services can avoid these pitfalls thanks to a plethora of technology solutions and IT platforms, which facilitate the customer/patient experience from pre-care through payment. The purpose of these solutions is to streamline and connect the patient engagement experience from beginning to end.

Payment Services 222

Payment Services Technology Payments Retail 222

Retail TouchPoints

NOVEMBER 14, 2022

This sharp increase is attributed to surging demand for AI-powered retail solutions as the industry continues to undergo digital transformation. As AI adoption in retail soars, it’s critical to understand how to leverage it effectively and what benefits you can reap if AI-powered solutions are implemented strategically.

Customer Loyalty 326

Customer Loyalty Operations Improvements Customer Experience 326

Groove

OCTOBER 4, 2023

Enter the era of artificial intelligence (AI) - a groundbreaking wave of technology that is revolutionizing the way email campaigns are strategized, executed, and optimized. The platform uses artificial intelligence to provide customized solutions for enhancing the shopping experience and driving conversions. mo to $81.18/mo)

Merchant Services 367

Merchant Services eCommerce Marketing Recommendation 367

Retail TouchPoints

AUGUST 17, 2023

The rise of artificial intelligence and cloud computing offer promising solutions to fostering flexible growth, minimizing downtime risks and maximizing the impact of customer-centric innovations. As we look ahead, AI and hybrid cloud technologies offer robust solutions to the challenges within the retail and consumer goods landscape.

Consumer 223

Consumer Payment Services Food and Beverages Supplies 223

Groove

FEBRUARY 27, 2024

He leads the Omni Channel Sales Division, which aims to make the brand's products universally available to consumers at every imaginable point of engagement, from retail stores and online marketplaces to corporate and promotional distributors.

eCommerce 195

eCommerce Apparel Operations Multi-channel 195

Groove

JUNE 28, 2022

The client specifically required a partner who could manage email design, strategy and marketing execution on Klaviyo. The Solution: After initial conversions with the client, all agreed that they needed support in two major areas relating to email marketing: email marketing strategy and implementation support.

Merchant Services 370

Merchant Services Customer Loyalty Channel SEO 370

Wiser

APRIL 4, 2024

The drive for perfection in retail in-store execution never ceases. Traditionally, this has meant sending out merchandisers to ensure that products are amply stocked, properly displayed, and promotions are correctly implemented. This approach empowers brands with enhanced oversight and optimization of in-store execution.

Retail 78

Retail Presentation Travel Operations 78

Retail TouchPoints

AUGUST 22, 2022

Decisions about markdowns, promotions and inventory allocation were limited and made in tried and tested ways. As retail undergoes a similar transformation, retail executives can look to the trading floor as a blueprint. The solution was to change the replenishment strategy, not ratchet up promotions.

Retail 212

Retail Omnichannel Multichannel Operations 212

Wiser

OCTOBER 12, 2021

Promotions influence shopper behavior , and consumers are conditioned to search for the best deals and prioritize brands and retailers who markdown products more often than the competition. The brand recommends the framework of the TPR and the retailer executes that campaign. Can You Execute at the Store Level?

Consumer 147

Consumer Definition Retail Management 147

Dynamic Action

DECEMBER 7, 2023

Summary Retail executives are planning to prioritize sales growth in 2024, focusing on pricing and promotions. Retail intelligence platforms empower informed promotional decisions, leveraging key market insights. One way this growth can take place is through implementing new pricing and promotional strategies.

Improvements 62

Improvements Retail Information Technology 62

Wiser

FEBRUARY 21, 2024

A recent customer panel hosted by Wiser Solutions revealed critical insights that demonstrate the agility and adaptability of brands. By leveraging data-driven insights and fostering a culture of innovation, these brands have been able to swiftly adapt and prioritize retail execution to stay ahead in the industry.

Technology 78

Technology Multi-channel Shopping Carts Presentation 78