Groove

MARCH 8, 2024

Omnisend has robust analytics features and reporting that allow you to track your email and SMS campaign performances. Klaviyo also has robust analytics capabilities for tracking behavioral activity, such as product views, website visits, purchases, product views, and email engagement.

Marketing 195

Marketing WooCommerce Multi-channel Social Media 195

BigCommerce

JUNE 1, 2017

You probably already know how important inventory management is. But, great inventory management can also increase your sales. But, great inventory management can also increase your sales. Managing inventory creates data, which you can use to streamline processes and improve your inventory and order management.

Management 412

Management Shipping Costs Multi-channel BigCommerce 412

Groove

FEBRUARY 27, 2024

Podcast : Download | Subscribe : Apple Podcasts | Google Podcasts | Spotify Meeting Dave Santiago of Cutter & Buck In this episode of the eCommerce Masters Podcast, host Ethan Giffin engages with Dave Santiago, VP of Omni Channel and Corporate Sales at Cutter & Buck.

eCommerce 195

eCommerce Apparel Operations Multi-channel 195

Retail TouchPoints

FEBRUARY 16, 2024

They are an excellent way for businesses to provide around-the-clock self-service across all digital channels and customer service at scale. By using automated two-factor and multi-authentication methods, businesses can effectively prevent identity theft and impersonation — preserving customer trust and information.

Customer Experience 265

Customer Experience Payment Services Improvements Customer 265

ROI Revolution

JUNE 8, 2023

Google Analytics 4 (GA4) is a powerful tool that provides valuable insights into user behavior and helps drive informed decisions. Identifying Legitimate GA4 Tracking Issues Accurate tracking in Google Analytics 4 plays a pivotal role in gaining valuable insights about user behavior, conversion rates, and revenue sources. Register now.

Merchant Services 78

Merchant Services Payments Webinar Events 78

Retail TouchPoints

APRIL 26, 2023

The retailer only had a limited number of fields for searchability, which often left shoppers unable to get results for specific, multi-part queries such as “bed without box spring” or “lamp with three bulbs.” The retailer also introduced Constructor’s “searchandising” capabilities, such as autosuggest, analytics and AI-powered synonyms. “Our

Multi-channel 225

Multi-channel Accessories Channel Mobile 225

Retail TouchPoints

SEPTEMBER 18, 2023

Here’s a look at how Amazon is moving even further away from the domain of retailer with the debut of new services in supply chain management, shipping, banking, market research, product development, inventory management and more. Now qualified sellers can borrow more, up to $5 million.

Payment Services 320

Payment Services eCommerce Shipping Costs Multi-channel 320

Retail TouchPoints

DECEMBER 15, 2022

Real-time CDP helps companies bring together known and anonymous data from multiple enterprise sources to create a consolidated customer profile, which can be used to provide personalized customer experiences across all channels and devices — all in real time. Marketers can also try out a multi-image carousel-based push notification campaign.

Multi-channel 231

Multi-channel POS Customer Data Mobile 231

Retail TouchPoints

JUNE 27, 2023

Retailers and brands spend weeks or months mapping new products and catalogs to online channels. As a result, brands can go live on multiple ecommerce channels within minutes instead of months. Retailers and brands that embrace AI-driven, multi-channel mapping will not only eliminate inevitable human errors.

eCommerce 276

eCommerce Multi-channel Multichannel Channel 276

ChannelAdvisor

MARCH 12, 2021

As a brand, you’re diversifying your product range, expanding to new online channels and taking steps to solidify your global presence. By the time all was said and done, the global brand was successfully managing sales across a wide range of markets and channels — right in the midst of all kinds of change.

eCommerce 105

eCommerce Multi-channel Channel Consumer 105

Kissmetrics

MARCH 5, 2021

Slack is one of the most popular channel-based messaging systems on the market, with over 12 million people using the system every day. For marketers, Slack apps may improve productivity, efficiency, collaboration, and project management. CallRail is a call tracking analytics service created to improve lead funnels and form tracking.

Marketing 287

Marketing Multi-channel Social Media Channel 287

ChannelAdvisor

OCTOBER 9, 2020

The following is a case study featuring a leading consumer electronics brand that leveraged ChannelAdvisor Brand Analytics to dramatically decrease Buy Box losses on Amazon. Maintaining the Buy Box is a key driver for ‘free’ growth,” explained the company’s e-commerce manager. The seller’s key account manager for Amazon.co.uk

Electronics 105

Electronics eCommerce Consumer Electronics Multi-channel 105

Retail TouchPoints

JULY 19, 2022

What emerged was a focus on companies’ wealth of first-party data, which is collected directly from their consumers, allowing advertisers to target audiences across numerous channels via retail media networks. This reorganization around proprietary data is what has led us to today’s retail media boom. Identify talent gaps.

Retail 265

Retail Multi-channel Omnichannel Technology 265

Retalon

AUGUST 14, 2023

Nearly 70% of retailers face challenges managing inventory due to relying on legacy processes. Furniture inventory management software offers a smarter solution. Powerful analytics help you optimize stock levels to drive sales, improve margins, and increase customer satisfaction. You’re not alone.

Management 41

Management Multi-channel Supplies Demo 41

Retail TouchPoints

MARCH 29, 2024

In today’s market, communication is no longer a one-way street; it’s a relentless, multi-lane highway of dialogues, demanding CMOs to be omnipresent by using the right channel at the right time. Managing Bottom-Line Expectations, a Balancing Act for CMOs It’s no secret that CMOs are often in a challenging spot internally as well.

Multi-channel 227

Multi-channel Magazine Department Stores Banking 227

Retail TouchPoints

AUGUST 29, 2023

Scaling requires building a set of enterprise-wide data, analytics, technology, people and governance-related capabilities. Predict the future: So often, companies’ attempts to build personalization capabilities take them on a multi-year trajectory that lands them at parity with the past once they arrive. It has to be cross-channel.

Multi-channel 230

Multi-channel Retail Customer Experience Customer Data 230

Retail TouchPoints

OCTOBER 17, 2023

Phone-based customer service, or voice, is well established as the most commonly used and the most tightly managed customer service channel. Phone — the Most Expensive CX Channel Retailers want their customers to be happy, but the cost of interacting with them live is usually inefficient and expensive.

Customer 260

Customer Multi-channel Channel Customer Experience 260

Ecommerce Platforms

OCTOBER 4, 2022

You also need to market your items, engage with your audience, and monitor your performance using powerful analytics. You can choose which products to highlight during your live stream, manage your order keywords, and create polls. Of course, you’ll also be able to manage your audience if necessary by blocklisting or muting users.

eCommerce Platforms 208

eCommerce Platforms eCommerce Payment Services Merchant Services 208

Retail TouchPoints

JULY 28, 2023

“To succeed in this market, retailers and brands should not overgeneralize when it comes to examining the drivers of consumer behavior,” said Jill Standish, Senior Managing Director and Global Lead for Accenture’s Retail industry practice in a statement.

Consumer 226

Consumer Leisure Multi-channel Retail 226

GetElastic

MAY 18, 2022

Post-pandemic, brands have a surmounting pressure to re-evaluate their channel and sales strategies as direct-to-consumer (D2C) channel adoption increases, and the need for a nurturing customer experience is in demand. In tandem, brands are offered conflicting advice from channel partners, recommending staying away from D2C adoption.

Multi-channel 78

Multi-channel Subscription Automotive Customer Loyalty 78

Ecommerce Platforms

AUGUST 15, 2022

The best content management systems (CMS) are tools designed to help business owners, creatives, and entrepreneurs manage their online presence with minimal stress. Let’s take a look at some of the best content management systems available for free on the web today, and what kind of features they can offer. Who is it Best For?

Management 104

Management Shipping Costs SEO Payments 104

ESW

MARCH 5, 2024

Omnichannel logistics provides the backbone for a multi-faceted shopper’s journey, ensuring that every touchpoint is not only connected but also seamlessly enhances the customer experience. It also provides consistent and convenient service across physical and online channels throughout the purchase journey.

Omnichannel 88

Omnichannel Multi-channel Retail Shipping Costs 88

Retail TouchPoints

AUGUST 9, 2021

Many companies are accustomed to viewing performance by channel, by store or by product. Focusing resources appropriately requires fluency in sophisticated customer analytics that can identify a brand’s most valuable customers, while also helping marketers understand the right target acquisition costs based on projected lifetime value.

Customer 299

Customer Multi-channel B2C Omnichannel 299

ChannelAdvisor

MARCH 12, 2021

As a brand, you’re diversifying your product range, expanding to new online channels and taking steps to solidify your global presence. By the time all was said and done, the global brand was successfully managing sales across a wide range of markets and channels — right in the midst of all kinds of change.

eCommerce 52

eCommerce Multi-channel Channel Consumer 52

Wiser

FEBRUARY 21, 2024

Panelists emphasized the significance of seamless integration of digital tools in response to COVID-19, which enabled continued engagement with consumers and efficient operational management. Data indicates that online grocery pickup garners higher average sales per trip, emphasizing the significance of this shopping method.

Technology 78

Technology Multi-channel Shopping Carts Presentation 78

Ecommerce Platforms

MARCH 22, 2022

Uscreen enables the creation of live streaming events for your customers, as well as in-depth analytics, so you can see which of your campaigns are driving the best results. You also get a custom website, flexible pricing, support for credit cards and paypal, business and customer analytics, and marketing tools. In-depth analytics.

Payments 160

Payments Payment Services Multi-channel Subscription 160

Ecommerce Platforms

MARCH 18, 2022

For help desk management, you’ll need either the “sales” or “service” hub. Both allow you to manage various things, from customer support tickets to CRM insights. The ability to track conversations from one channel to the next ensures you can take context with you to each stage in the conversation. Who is it best for?

Multi-channel 104

Multi-channel Live Chat Omnichannel Shopify 104

MagentoBrain

MAY 25, 2023

Offers Data Analytics: Chatbot builders often come with analytics features that allow businesses to track the performance of their chatbots. It also offers a rich set of analytics features to help businesses understand user behavior and improve their chatbot's performance. It is built with Node.js It is built with Node.js

Multi-channel 72

Multi-channel Payment Services eCommerce Social Media 72

Retail TouchPoints

JULY 7, 2023

With its new “Amazon antidote,” a multi-faceted Amazon distribution strategy, the company has helped brands see an average lift of 88% on the site within the first year. Reis: Amazon is such a monster to manage, and you really need to understand all the capabilities to optimize your brand. It’s inevitable.

Shipping Costs 246

Shipping Costs Customer Multi-channel Consumer 246

Retail TouchPoints

FEBRUARY 9, 2022

The number of touch points and level of consistency shoppers expect across all departments and channels is increasing. Today, 74% of customers said they use multiple channels to start and complete a transaction. Case management functions in omnichannel survey platforms have the power to provide proactive support.

Payment Services 250

Payment Services Shopping Carts Omnichannel Multi-channel 250

Algopix

DECEMBER 2, 2020

Artificial intelligence thankfully goes beyond eCommerce catalog management and helps businesses provide a seamless experience across the board, whether it’s online or in-store. Retailers must aim to make switching among these sales channels easy. The End Goals of AI-Based Product Catalog Management. Targeted Advertisements.

Customer Experience 78

Customer Experience Improvements Management Customer 78

Kissmetrics

AUGUST 25, 2020

But year after year, global ad spend across every major PPC channel is growing even higher. So if you’re looking to hire an agency to create and manage your PPC campaigns but aren’t sure where to start, you’re in the right place. They value data, analytics, and results. Do I have independent access to analytics and reporting?

PPC 279

PPC Multi-channel Social Media B2C 279

Omnisend

MAY 10, 2023

Email gives brands an opportunity to reach customers over a channel they check voluntarily, without being too intrusive. You can also experiment with multi-column layouts, add video and images, edit on the fly, and mark certain emails as mobile-only. At the same time, emails can also get overwhelming for customers.

Multi-channel 88

Multi-channel Live Chat Books Recommendation 88

Algopix

MARCH 23, 2024

UPC scanners, also known as barcode scanners, offer a convenient way to manage inventory, list products, and fulfill orders with precision. By scanning the barcode, sellers can quickly access this information and input it into their inventory management systems or product listings.

Shipping Costs 127

Shipping Costs eCommerce Subscription Fulfillment 127

365 Retail

FEBRUARY 10, 2023

In addition, they are looking to broaden their use of social channels to include Instagram Checkout and TikTok in equivalent volumes to Amazon, new research shows. The research polled 300 decision makers with a responsibility for sales or marketing and found a surprisingly high number are utilising additional channels alongside Amazon.

Channel 122

Channel Consumer Electronics Consumer Electronics 122

Groove

AUGUST 18, 2020

Store all of your customer data in one place, and deliver customized experiences through email and other owned channels. Take advantage of this customer data and Klaviyo's predictive analytics to create a more personalized experience for prospects, leads and customers. Multi-variate testing. Reach Customers On Any Channel.

Merchant Services 370

Merchant Services Shopify Subscription Multi-channel 370

365 Retail

SEPTEMBER 24, 2023

Antonio Lima – Principal Data Analyst, Cazoo In the age of data-driven decisions, Antonio stands out as a leading voice in data analytics. Tina Patel – Analytics & Optimisation Manager, Sony PlayStation Tina’s role at Sony PlayStation speaks volumes about her expertise.

eCommerce 69

eCommerce Multi-channel B2B eCommerce Platforms 69