Retail TouchPoints

AUGUST 2, 2023

Three companies in the space — intimates brand ThirdLove , Shopify aggregator Win Brands Group and apparel brand U.S. And then you used the product to leverage your relationship with the customer, and that enables your customers do more of the heavy lifting for you, building repeats and referrals.”

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Omnichannel Social Media Shopify Shipping Costs 220

Retail TouchPoints

MAY 17, 2022

Casual lifestyle brand Tom Tailor has launched a new mobile shopping experience through the NewStore omnichannel cloud platform’s Consumer App. Through the app, Tom Tailor customers may access the retailer’s entire catalog across categories including apparel and accessories for men, women and children, in addition to its home collection.

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Mobile Customer Experience Magazine Customer 239

Fabric

MARCH 14, 2023

Welcome to Part 2 of The Modern Retailer’s Guide To Dropshipping Fashion and Apparel. In this second installment, we will dive deeper into the world of dropshipping, and explore some of the best tips and strategies for successfully dropshipping fashion and apparel products.

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Apparel Fashion Shipping Costs Merchant Services 130

Retail TouchPoints

JULY 29, 2020

While the name Burton is almost synonymous with the snowboards the company began making in 1977, Burton has diversified over the years into new categories — including surfboards, apparel, goggles/optics and other sports gear — as well as expanding beyond manufacturing into direct-to-consumer (DTC) retail, both physical and digital.

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Omnichannel eCommerce POS Operations 251

Retail TouchPoints

MAY 17, 2022

The acquisition of Anomalie aligns with David’s Bridal’s recent steps toward building out its omnichannel strategy and securing its role as a one-stop-shop for special occasion attire. In 2021, the retailer partnered with The Black Tux , the online men’s formalwear brand, to expand its offerings in the special occasion apparel space.

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Customer Omnichannel Apparel Shipping 247

Retail TouchPoints

JUNE 28, 2023

Under Armour has named long-time Marriott executive Jim Dausch as its new Chief Customer Officer (CCO), effective July 24, 2023. Collier, who has been CPO since 2020, will be replaced on an interim basis by Dan Leraris, currently SVP and Head of Global Apparel, while Under Armour initiates a search for a permanent replacement.

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Multi-channel Customer Supplies Apparel 279

Retail TouchPoints

JULY 19, 2023

By replacing its legacy POS with NewStore’s omnichannel cloud platform, the London-based brand can now run its entire retail operations via iPhone. Sweaty Betty’s apparel and accessories are sold in-store, online and through various wholesale partners.

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POS Mobile Omnichannel Accessories 186

Retail TouchPoints

JANUARY 27, 2021

Founded in 2011, MeUndies initially stood out with its bold, colorful and pop culture-infused prints as it acquired a loyal customer base through social media. We’re confident that we’ll continue to grow our business and customer audience while finding new ways to excite, delight and reward our loyal members.”

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Omnichannel Social Media Subscription Apparel 235

Retail TouchPoints

MAY 20, 2022

The company’s wholesale business is still thriving, but now it’s only part of an omnichannel strategy that includes ecommerce , social commerce and marketplaces. Loyalty to those stores used to be 100% — a top customer would go to Neiman Marcus for everything and not go anywhere else. And earn his stripes he has.

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Omnichannel Department Stores BigCommerce Fashion 215

ROI Revolution

MARCH 15, 2021

Every industry has undoubtedly been impacted by the COVID-19 pandemic – but the apparel and retail industry has felt some of the biggest shockwaves. There’s no denying that this industry saw significant losses in 2020, but the opportunity for apparel and retail brands to innovate and become a consumer favorite has never been higher.

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Apparel Omnichannel Fashion Clothing 78

Retail TouchPoints

MAY 31, 2023

He also has worked in the general merchandising, omnichannel, home and apparel divisions at the retailing giant. Evans’ other experience includes 16 years at Filene’s department stores in Boston, where his duties focused on apparel.

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Department Stores Apparel Toys Omnichannel 209

Retail TouchPoints

SEPTEMBER 19, 2023

Retail TouchPoints (RTP): How do you believe consumers’ omnichannel shopping behaviors will evolve or accelerate during the holiday shopping season? In fact, BOPIS became the new norm for items across all categories, from footwear and apparel to accessories, home goods, furniture and more.

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Omnichannel Shipping Costs Operations Fulfillment 243

Retail TouchPoints

DECEMBER 7, 2020

The store is laid out in distinct sections for custom, rental and retail sales, and includes new fixture systems and co-creation tables for customers to work with expert stylists. Tablets also give customers the option to add items to their virtual fitting room, which then notifies a staff member to prep the try-on area.

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Customer Omnichannel Technology Customer Experience 296

Retail TouchPoints

SEPTEMBER 15, 2023

The global lifestyle apparel and accessories brand has opened its first new store since 2019 at the Cumberland Mall in Atlanta and has exceeded soft opening projections by 67.9%. This is a “key component” of the brand’s omnichannel growth strategy as it remains laser-focused on being a digital-first direct-to-consumer brand.

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Accessories Omnichannel Apparel Mobile 240

Retail TouchPoints

OCTOBER 9, 2023

The word omnichannel has been around for decades, but not until very recently has the industry realized the role of distributed order management in their aggregate financial equation. When we talk about omnichannel order fulfillment , there can be a mistake in thinking it’s just about online.

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Supplies Fulfillment Retail Omnichannel 281

Retail TouchPoints

DECEMBER 8, 2020

The COVID-19 pandemic has been challenging for retailers with a strong mall-based footprint, but American Eagle rose to the occasion by tapping its most valuable asset: its Gen Z customer base. I’m also really excited that we at American Eagle have really thought about how to position ourselves for the most success with our customers.

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Customer Gifts Omnichannel Social Media 265

Retail TouchPoints

APRIL 17, 2023

Wedding Wingman was piloted in select markets in September 2022 in response to customer feedback and insights indicating that nearly half of all grooms find the wedding planning process too difficult or time-consuming. ” The tool could help Men’s Wearhouse compete with David’s Bridal ’s own planning platform, Pearl by David’s.

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Apparel Omnichannel Technology Customer 238

Retail TouchPoints

MAY 3, 2023

Nearly 70% of children’s apparel is purchased in stores,” said Casey on the call. “We We believe our stores provide the very best presentation of our brands and are our highest source of new customer acquisition. Collectively, the new stores are expected to contribute about $40 million in sales this year.

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Presentation Multi-channel Specialty Retailers Omnichannel 221

Retail TouchPoints

NOVEMBER 22, 2021

The apparel retailer also has created a new Chief Strategy, Innovation and Development Officer role and begun a search for someone to fill the position. Foot Locker has promoted its current EVP and CEO-North America, Franklin Bracken, to be the retailer’s first-ever COO. The eventual hire will report to Foot Locker Chairman and CEO Richard A.

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Omnichannel Apparel Management Operations 217

Retail TouchPoints

SEPTEMBER 29, 2022

The marketplace, powered by Mirakl , is key piece of Macy’s turnaround strategy aimed at transforming the department store into a digitally led, omnichannel retailer.

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Omnichannel Department Stores Toys Apparel 189

Retail TouchPoints

JULY 7, 2022

This expansion of its omnichannel offerings reflects growth plans that the retailer outlined in January 2022, when it revealed its goal of increasing annual sales to $8 billion to $10 billion and, over the next six to seven years, adding 500 new stores to its existing roster of more than 1,400 locations. through a new partnership with Shipt.

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Toys Fulfillment Apparel Omnichannel 265

Retail TouchPoints

AUGUST 24, 2023

Shein and Forever 21 are joining forces in a deal that will allow Forever 21 to sell its youth-focused apparel to Shein’s 150 million online users. SPARC’s other brands include Reebok , Aéropostale , Lucky Brand , Eddie Bauer and Brooks Brothers.

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Fashion Omnichannel Apparel Operations 224

Retail TouchPoints

SEPTEMBER 13, 2023

Fanatics Commerce is the company’s global omnichannel business that handles the design, manufacture and sale of licensed fan gear, jerseys, lifestyle and streetwear products, headwear and non-apparel hard goods. Prior to Opendoor, Low Ah Kee was the COO of GoDaddy , where he was instrumental in the company’s transformation from a U.S.-centric

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Small Business Retail Customer Experience Apparel eCommerce Platforms 252

Retail TouchPoints

MAY 9, 2022

The acquisition aims to extend ESW’s market strength across apparel, beauty, personal care and luxury brands to include entertainment, gaming and electronics. Together, ESW and Scalefast will serve customers in more than 200 markets.

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Payment Services Payments Electronics Omnichannel 243

Retail TouchPoints

SEPTEMBER 20, 2022

Walmart will now work with each of its new partners to connect advertisers with its customers at key moments in the shopper journey, whether they are happening on Walmart.com or not. Advertisers will now have access to Snap Ads, Collection Ads and Snap AR with Walmart Connect geo-based measurement of omnichannel sales lift.

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Retail Social Media Apparel Omnichannel 230

Retail TouchPoints

AUGUST 19, 2022

Customers will be able to shop these goods through footlocker.com, kidsfootlocker.com and champssports.com. Offerings include apparel, jerseys, headwear and hardgoods from brands including Fanatics, Nike , Adidas , Mitchell & Ness , New Era , Pro Standard and WEAR by Erin Andrews.

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eCommerce Omnichannel Apparel Fulfillment 237

Retail TouchPoints

DECEMBER 20, 2021

The two shops will carry an assortment of maternity and nursing apparel from leggings to bras, with associates on hand to provide complimentary bra fittings, style advice and other assistance. The new stores are being opened in partnership with Leap , a platform that helps retailers open omnichannel-enabled stores.

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Omnichannel Retail Apparel Clothing 235

Retail TouchPoints

MARCH 10, 2021

Retailers with a strong omnichannel presence, like Target , are well-positioned for success in the coming year as traffic returns, but even mall-based companies in weaker positions, like Gap , show signs that they can leverage an online pivot to fuel a turnaround effort. “The Omnichannel and Store-Based Fulfillment Are Bigger Than Ever.

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Fulfillment Omnichannel Apparel Order Fulfillment 243

Retail TouchPoints

JULY 17, 2023

The power of omnichannel retailing is well documented: even primarily DTC companies are realizing that they can benefit from flagship stores to enable brand discovery and build loyalty among customers in high-profile cities. Unlike some DTC-turned-omnichannel companies, Collars & Co.

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Omnichannel Operations POS Document 171

Retail TouchPoints

AUGUST 10, 2022

The layoffs will not impact members of Warby Parker’s Lab team or customer-facing retail or customer experience teams. “As Warby Parker is cutting 63 corporate jobs as part of a restructuring effort, representing approximately 15% of its corporate workforce or 2% of all employees, according to a letter obtained by Retail TouchPoints.

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Consumer Apparel Omnichannel Operations 232

Retail TouchPoints

JANUARY 20, 2022

Amazon has announced plans for its first-ever physical fashion store — dubbed Amazon Style — which will feature women’s and men’s apparel, shoes and accessories. Amazon’s done this before… just not for apparel. The first Amazon Style store is set to open later this year at The Americana at Brand shopping mall in Los Angeles. “We

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Clothing Payment Services Apparel Department Stores 211

Retail TouchPoints

JULY 6, 2023

The rapper has brought his signature style to a full line of pet gear, including pet apparel, accessories and supplies. Snoop Doggie Doggs apparel ranges in size from XS and XL as well as “big dog.” Each retailer will carry a unique lineup of products.

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Accessories Apparel Toys Supplies 244

Retail TouchPoints

MAY 18, 2022

The partnership will couple Legends’ omnichannel operating expertise with Century 21’s expert curation for a “revitalized” shopping experience both in-store and online. We could not be more excited to bring Century 21 back home, delivering the same products and value to customers, in partnership with Legends.”.

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Accessories Omnichannel Apparel Operations 248

Retail TouchPoints

MARCH 12, 2024

Target is partnering with Hudson’s Bay to bring its popular kids apparel brand, Cat & Jack, to Canada. By adding Cat & Jack to its kids assortment, Hudson’s Bay is meeting customers’ need for “stylish and durable clothing that is also affordable,” Hudson’s Bay President and CEO Liz Rodbell said in a statement. ”

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Apparel Clothing Fashion Customer 229

Retail TouchPoints

AUGUST 23, 2023

The digital mannequin is setting out to achieve the same for apparel retail in the coming years.” At its core, the mannequin is a 3D-like hologram that uses a human model to showcase apparel and accessories. Shoppers deserve to see themselves represented fairly and it is time that stores actually mirror their own customer base.

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Apparel Accessories Omnichannel Consumer 231

Retail TouchPoints

MARCH 21, 2024

David’s Bridal has teamed up with PersonalizationMall.com to offer customers access to thousands of customizable items to make their special day even more special, including monogrammed gear, wedding day essentials and keepsakes.

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Gifts Apparel Events Channel 214

Retail TouchPoints

AUGUST 17, 2022

That’s why Feldman expects that shopping for apparel and footwear will extend into the start of the school year. However, Feldman said that all stores (including both redesigns and new openings) will lean into omnichannel activation and will be developed to put play at the center of their customer experiences. .

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Social Media Omnichannel Apparel Consumer 258