Forrester eCommerce

SEPTEMBER 11, 2020

A few days ago, Forrester published two Forrester Waves, one focusing on retail banking, the other on corporate banking. With these Forrester Waves, we separated off-the-shelf banking back ends for retail and corporate banking for the first time.

Banking 322

Banking Retail Other Customer Experience 322

Forrester eCommerce

MARCH 27, 2023

Read on for a look at Forrester’s evaluation of the 13 most significant open banking intermediaries: The Forrester Wave™: Open Banking Intermediaries, Q1 2023.

Banking 195

Banking Payment Services Financial Services Information 195

Forrester eCommerce

JULY 1, 2022

Application architectures in banks cannot afford to treat product-centricity as a stepchild, but need to focus on it as much as on customer-centricity. Product externalization helps banks move in this direction.

Banking 195

Banking Customer Management Technology 195

Forrester eCommerce

JULY 28, 2021

Banks don't need new core banking systems, they need new paradigms to deliver core banking capabilities - and they need them today or tomorrow.

Banking 284

Banking Financial Services Management Technology 284

RetailMinded

APRIL 3, 2022

In-depth research conducted with the leaders of 500 of the nation’s most influential retailers has revealed what technologies will be at the forefront of retail strategies for the year ahead. Inventory management (21%). Customer relationship management (CRM) (22%). Social media marketing (32%). E-commerce software (31%).

Merchant Services 83

Merchant Services eCommerce Banking Technology 83

Retail TouchPoints

JULY 28, 2020

Zebra Technologies Corporation has entered an agreement to acquire Reflexis Systems for $575 million. Reflexis is a provider of intelligent workforce management, execution and communication solutions for the retail, food service, hospitality and banking industries.

Technology 194

Technology eCommerce Banking Mobile 194

Retail TouchPoints

JANUARY 26, 2024

“Too many friction points all along the customer journey is a big pain point for consumers, and certainly the checkout or transaction moment plays a part in that friction,” said Margot Juros, Research Director for Retail Technology Strategies at market intelligence and advisory firm IDC in an interview with Retail TouchPoints.

Merchant Services 214

Merchant Services Payment Services Payments ACH 214

Retail TouchPoints

AUGUST 15, 2023

The appointment follows a search process conducted over the past several months with the mandate to find a next-generation leader with extensive global payments, product and technology experience capable of driving growth across the PayPal platform.

PayPal 178

PayPal Payments Payment Services Banking 178

Retail TouchPoints

AUGUST 14, 2023

While autonomous stores and technological innovation are high on the retail agenda, the infrastructure and operational efforts that enable them aren’t often given the same broad attention. But the value of laying a robust foundation for technological adoption extends beyond times of crisis.

Payment Services 192

Payment Services Operations Banking Technology 192

Retail TouchPoints

JUNE 5, 2024

Determining how and where to implement this technology to drive ROI remains a significant challenge. AI tools help forecast demand, analyze market and sales trends, optimize pricing and manage inventory more effectively to increase revenue and lower costs. He also worked in technology investment banking at Lazard Freres.

eCommerce 240

eCommerce Recommendation Customer Experience Technology 240

365 Retail

JULY 11, 2022

We are doing so; we are trying hard to utilise the whole potential of the amazing Blockchain technology. You might become over-excited when you get to know that Blockchain technology is evolving the financial space. Blockchain Is Changing The Banking Industry. Blockchain technology has changed banking in several ways.

Banking 57

Banking Payment Services Financial Services Technology 57

Retail TouchPoints

MAY 14, 2024

Skechers Roblox Store Banks 3.4 Image courtesy Super League) “From our footwear to our marketing efforts, Skechers always embraces the latest technology to excite our customers,” said Michael Greenberg, President of Skechers in a statement. A Skechers virtual shoe available to try on in the brand’s new Roblox store.

Games 206

Games Outdoor Social Media Accessories 206

Retail TouchPoints

FEBRUARY 26, 2024

This might include policies like role-based access control (RBAC) and principle of least privilege, multi-factor authentication (MFA) requirements, and multiple layers of security (such as firewalls, security event monitoring, vulnerability management and more). Reny is a Bentley University alum.

Improvements 287

Improvements Payment Services Consumer Banking 287

Retail TouchPoints

FEBRUARY 2, 2024

This concept of starting with a deep understanding of the customer (at times more deeply even than they understand themselves) and building from that point is also the basic premise of retail’s latest technological and philosophical movement — unified commerce. Looking to dig deeper into unified commerce strategies and implementation?

Omnichannel 254

Omnichannel Payment Services Technology Banking 254

365 Retail

JANUARY 4, 2024

Online casinos today stand at the forefront of merging sophisticated technology with interactive entertainment. This approach is evident when using vibrant visuals and streamlined navigation – facilitating straightforward access to games, bonuses, and financial management tools.

Payment Services 52

Payment Services Technology Games Cryptocurrencies 52

Retail TouchPoints

JULY 13, 2023

For many banks, neobanks and non-financial businesses coming up against new risks and obstacles to growth, there is a golden opportunity right in front of them. The Ever-Present Challenges of Compliance We’re all living in a very different world from the days when financial services were only offered by large banks.

Merchant Services 209

Merchant Services Payment Services Payments Banking 209

Retail TouchPoints

FEBRUARY 16, 2023

Instead of the typical time-consuming payment process in stores, facial recognition technology can identify the customer and automatically charge their account for a fast, secure self-service checkout experience. Stores can be managed with a smaller ratio of staff to customers without sacrificing customer service.

Payment Services 210

Payment Services Banking Customer Experience Technology 210

365 Retail

DECEMBER 13, 2021

Banks are being urged to put an immediate pause on branch closure plans, following an “alarming acceleration”. found there have been 736 bank branch closures this year so far, with another 220 planned to go in 2022. Banks are being urged by Which? Not everyone can use online or phone banking (PA). Analysis by Which?

Banking 62

Banking Technology Consumer Management 62

365 Retail

MAY 25, 2022

New Zealand Buy Now Pay Later (BNPL) provider Laybuy has today announced it has appointed leading risk management expert Jamie Byles as its new Chief Risk Officer (CRO). Jamie brings 25-years risk management experience to the business, joining Laybuy from HSBC, where he was Group Head of Fraud – Wealth & Personal Banking.

Management 117

Management eCommerce Payment Services Banking 117

RTP blog

JANUARY 14, 2019

By Carter Hunt, Western Union Technological advancements in the financial services industry are evolving through complex tools like AI-powered analytics and voice-activated capabilities, offering added levels of insight and convenience. where he held a variety of roles in sales management, marketing, and joint venture development.

Financial Services 150

Financial Services Technology Online Retail Retail 150

365 Retail

MAY 1, 2024

Having delivered its largest innovation showcase in the event’s history, the Retail Technology Show welcomed over 12,500 retail professionals to its iconic two-day event, an increase of attendee numbers by +28% year-on-year.

Technology 62

Technology Retail Events Social Media 62

Forrester eCommerce

MARCH 22, 2023

Poor risk management practices, a questionable corporate culture, and a long series of scandals created an explosive mix that led to Credit Suisse’s collapse and consequent acquisition by rival UBS.

Banking 195

Banking Definition Events Management 195

Forrester eCommerce

MAY 5, 2020

Digital technology is enabling unprecedented connection between people, companies, and devices. In the age of open banking, simply providing access to APIs, documentation, and a sandbox is not enough. Connecting them all lies at the hands of the developer, a role with increasing power in an organization.

Banking 275

Banking Document Customer Technology 275

Retail TouchPoints

AUGUST 17, 2023

They strive to create seamless, personalized customer experiences to continue to attract discerning consumers and build efficient supply chains, yet they often encounter barriers presented by fragmented technology infrastructure, which hinders scalability without disruption.

Consumer 206

Consumer Payment Services Food and Beverages Supplies 206

365 Retail

SEPTEMBER 21, 2021

A new digital bank brand offering cashback and money management features has been launched in the UK by JP Morgan Chase. A new digital banking brand called Chase, offering cashback and money management features, has been launched in the UK by JP Morgan Chase (Yui Mok/PA).

Banking 62

Banking Financial Services Electronics Travel 62

Retail TouchPoints

MARCH 18, 2022

In her new role, Anderson will drive all financial functions for the company as well as risk management, real estate, supply chain and tracking progress toward the luxury retailer’s growth execution and strategy. Anderson started her career in investment banking at Citigroup and then with Moelis & Company. ”

Banking 256

Banking Supplies Technology Management 256

365 Retail

MARCH 22, 2024

Thus, let’s look at how you can use the Lovespace’s business storage solution for inventory management and workspace expansion. How to Use Self-Storage For Inventory Management While staying on top of the competition is good for your organization, it is advisable to handle one thing at a time.

Management 52

Management Document Banking Games 52

Retail TouchPoints

FEBRUARY 14, 2023

Whether it’s retail bank branches that look more like cafés, Main Street wealth management and insurance agency outposts that bring a regional aesthetic to big national brands or global apparel retailers that have made their stores feel like curated boutiques, businesses have worked hard to connect with their customers.

Customer 187

Customer Banking Customer Experience Social Media 187

Retail TouchPoints

SEPTEMBER 6, 2023

Businesses must now focus on improving their subscription cancellation process and investing in self-service tools for reactivating subscriptions and managing automated billing. This happens when consumers bypass the merchant and contact their bank to cancel a subscription, resulting in a chargeback against the retailer.

Merchant Services 215

Merchant Services Payment Services Subscription Consumer 215

RetailMinded

MARCH 29, 2024

Whether opening new locations, renovating existing stores, or investing in technology and inventory, retail expansion requires significant capital investment. Businesses get access to capital faster and with fewer eligibility requirements than a bank loan. Small Business Administration Loans The U.S.

Merchant Services 95

Merchant Services Payment Services Small Business Retail Banking 95

Retail TouchPoints

FEBRUARY 1, 2024

We’re proud to leverage our footprint to meet the need for healthy food options in more communities than any other retailer across the U.S.” To ensure consumers have fast and convenient access to fresh foods, DG has partnered with Shelf Engine to roll out AI-powered automated ordering technology in approximately 3,000 stores.

Banking 182

Banking Operations Improvements Other 182

Retail TouchPoints

MAY 25, 2023

Details of the transaction were not disclosed, beyond the fact that Qurate paid down Zulily’s outstanding debt of $80 million prior to closing and Zulily will no longer be a co-borrower on QVC’s bank credit facility. He added: “Zulily has been a trailblazer in using technology to create a compelling online customer experience.

Apparel 206

Apparel Banking Fulfillment Online Retail 206

Retail TouchPoints

MARCH 31, 2023

They consider this as their bank’s role, one they have happily delegated, seeing it as being too tricky to get involved in. The Future Talk to the fintechs, and also look at what the banks are trying to achieve with their own solutions, and you will quickly discover a whole industry determined to make it better for the brand/customer journey.

Financial Services 230

Financial Services Payment Services Payments Small Business Retail 230

FastSpring

FEBRUARY 8, 2024

Payments, digital banking and ecommerce all remain at the very heart of this growth, with tens of millions of new users joining the internet economy every year, and cashless transactions rising across the region. How can you make sure you’re future-proofing your business and implementing the right technology?

Merchant Services 78

Merchant Services Payment Services eCommerce Demo 78

Retail TouchPoints

JULY 5, 2023

Increased reach and access: Digital wallets enable online retailers to tap into a broader customer base, including those who may not use a traditional bank, or by extension a bank debit card or credit card. This reduction in fraud liability can result in significant cost savings for retailers. Which leads to the next point… 4.

Merchant Services 253

Merchant Services Payment Services Payments Retail 253

Kibo

AUGUST 18, 2022

Actions by central banks around the world to try to get a handle on inflation come at a time when several other major stress factors are hitting the global economy. Why online retailers should continue to invest in eCommerce technology. Online DTC brands should invest in technology that will differentiate them from the competition.

Technology 62

Technology B2C Retail eCommerce Technology 62

Retail TouchPoints

MARCH 2, 2021

Before any of us confronted the new reality of a global pandemic, retailers were already interested in the potential benefits of frictionless technology. There’s no question there’s more public attention on frictionless innovation, but that doesn’t necessarily translate to a rapid, or wholesale, adoption of the technology.

Payment Services 293

Payment Services Customer Experience Technology Mobile 293