Retail TouchPoints

JUNE 2, 2022

parent company of the Circle K convenience store chain, will purchase more than 10,000 touchless self-checkout systems, with plans to deploy them in more than 7,000 Circle K and Couche-Tard stores in the U.S., The Mashgin system, branded as “Smart Checkout,” relies on AI-powered technology that can improve customer checkout time up to 400%.

Technology 321

Technology Payment Services Customer Experience Improvements 321

Retail TouchPoints

APRIL 30, 2024

Truist Park in Atlanta is another stadium recognizing the impact of fast concessions and the huge success of self-checkout in grocery and retail stores worldwide. Last year, it implemented several self-checkout stations for its market concessions. Leaving the Friction in the Dugout For some, that’s still too much human interaction.

Retail 242

Retail Clothing Events Games 242

Groove

JANUARY 19, 2022

The term " eCommerce customer journey" encompasses the various stages in which customers interact with an online store, from when the person became aware of the brand and its products and/or services all the way until the time they checkout and purchase the items in their online shopping cart.

eCommerce 370

eCommerce Merchant Services Customer Payment Services 370

Retail TouchPoints

DECEMBER 14, 2023

When it comes to retail strategies, most brands place an emphasis on the pre-purchase experience, from crafting eye-catching ads to investing in SEO and running smart marketing campaigns. The Unseen Costs of a Poor Post-Purchase Journey Bad customer experiences can lead to shoppers leaving your business, even if they love your brand.

Customer Experience 241

Customer Experience Shopping Carts Presentation Social Media 241

Groove

MAY 8, 2024

That vision is being realized now with Adobe Commerce, which gives Magento 2 users access to unmatched tools to take eCommerce brand experiences to new heights as merchants leverage technology to optimize their marketing spend and shopper journeys.

Magento 195

Magento Merchant Services eCommerce Platforms eCommerce 195

RetailDive

APRIL 29, 2022

ABG alleges Bolt's software services led to technology failures and lost sales, but Bolt denies the claims.

Technology 85

Technology 85

Retail TouchPoints

APRIL 27, 2023

A shift toward a new dynamic for Instagram and Facebook Shops will require companies to enable in-app checkout in order to offer a Shop on both sites. via both Meta’s Commerce Manager and Shopify will only be allowed if checkout on Facebook and Instagram is enabled. The change will first be tested in the U.S., Outside of the U.S.

Merchant Services 295

Merchant Services Shopify Other Marketing 295

RetailDive

JUNE 24, 2020

The partnership demonstrates the growing importance of social commerce, especially as companies attempt to reach young consumers.

Consumer 145

Consumer 145

Retail TouchPoints

AUGUST 24, 2022

As ecommerce has become a part of everyday life, customers have felt empowered to take control of their checkout experiences both in-store and at home. A recent study found shoppers of all demographics are warming up to the idea of self-checkout, seeing it as a faster option that eliminates the need to wait in line.

Payment Services 272

Payment Services eCommerce Shipping Costs Shipping 272

Retail TouchPoints

JUNE 10, 2022

Discount variety chain Dollar General is looking to self-checkout as a way to “leverage and reinforce our position as a low-cost operator,” COO Jeff Owen told analysts on the company’s Q1 earnings call on May 26, 2022. Now, Owens said the company also plans to begin testing a 100% self-checkout store format across 200 locations this year.

Games 269

Games Operations Customer Technology 269

Retail TouchPoints

OCTOBER 4, 2023

With many brands seeking a more modular approach to their ecommerce presence and website, composable commerce offers interchangeable solutions to suit retailers’ unique and fast-changing business requirements, allowing retailers to respond quickly to unexpected changes by combining tech vendors. after deploying both of these tactics.

Omnichannel 259

Omnichannel Merchant Services BigCommerce Payment Services 259

Retail TouchPoints

NOVEMBER 10, 2022

Personalized shopping tool Checkmate is designed to help shoppers discover brands, apply discounts and manage their orders post-purchase. The tool gathers the best deals from a shopper’s personal email and the web and automatically applies them at checkout.

Gifts 256

Gifts Retail Management Consumer 256

Retail TouchPoints

AUGUST 30, 2023

In today’s challenging business landscape, where profit margins are shrinking, supply chains are slow and uncertain, labor shortages are prevalent and inflation is a concern, it is crucial for retailers and brands to differentiate between understanding customer habits and fostering customer loyalty in order to succeed.

Shipping Costs 224

Shipping Costs Improvements Live Chat Retail 224

Groove

DECEMBER 1, 2020

To help enhance your online brand and encourage more visitors to convert, we recommend optimizing your website for the user experience. So, we're sharing 5 design strategies to help you create a seamless experience from the moment a visitor lands on your site to checkout. Use consistent branding. Create a one-page checkout.

eCommerce 284

eCommerce Recommendation Mobile Improvements 284

Retail TouchPoints

JANUARY 4, 2023

With the new Commerce Components by Shopify , enterprise retailers can now pick and choose from these various pieces of infrastructure — such as Shopify’s checkout functionality — and integrate them into any front-end website framework they choose. Innovation is at the heart of Mattel,” said Sven Gerjets, CTO of Mattel in a statement. “We

Shopify 262

Shopify Toys Retail eCommerce 262

Retail TouchPoints

JUNE 17, 2022

Viewers will be able to press “OK” on their remote when they see a product they like in a shoppable ad and proceed to checkout on their TV. From there, tapping “OK” on the Walmart checkout page places the order. Payment details will be pre-populated from Roku Pay , Roku’s payments platform.

Payments 291

Payments Payment Services Subscription eCommerce 291

Retail TouchPoints

MARCH 25, 2024

The Must ShopTV program uses AI technology from KERV Interactive to identify objects in a scene and find similar items available for sale at retail partners or on NBCU’s own third-party marketplace, NBCUniversal Checkout. These offerings are presented to viewers throughout the show in the form of QR-enabled shoppable ads.

Food and Beverages 253

Food and Beverages Games Presentation Travel 253

Retail TouchPoints

MARCH 17, 2022

Bold Commerce has launched the Bold Checkout: Buy Now solution. The tool gives brands an owned alternative to third-party digital wallets and payment options, including one-click functionality, directly from their own channels. Buy Now is designed to make any retailer-owned touch point shoppable.

Retail 239

Retail Channel Information Customer 239

Retail TouchPoints

JUNE 15, 2022

Appointments for high-end fashion brand shopping have been a long-time standard, but they’ve begun to trickle down to fast fashion brands like H&M and Zara too. Self-Checkout/Roaming Checkout. Roaming checkout enables employees to take payments from shoppers from anywhere inside the store.

Payment Services 259

Payment Services Books Live Chat Fashion 259

Retail TouchPoints

MAY 20, 2022

Albertsons Companies will launch cart-based smart checkout technology later this year at select supermarkets throughout the country, in partnership with Veeve Smart Carts. we are building a link between multiple consumer channels and the brands they trust while keeping customer loyalty central to the experience.”. in a statement.

Shopping Carts 293

Shopping Carts Customer Loyalty Technology Mobile 293

Retail TouchPoints

AUGUST 31, 2023

Buy with Prime was designed to give Prime members fast, free delivery and easy returns through Amazon’s fulfillment network and ultimately help brands increase shopper conversion by about 25%. Now, the new app is empowering Shopify merchants to offer this seamless payment experience to their customers.

Merchant Services 255

Merchant Services Shopify Payment Services Fulfillment 255

Groove

JULY 30, 2020

Provide a one-page checkout. For brands, this means including only the absolute essentials on all web pages, especially product pages. Provide a One-Page Checkout. Decrease shopping cart abandonment and increase conversion rate with a one-page checkout. Limit text on product pages. Consider the thumb zone. Conclusion.

Mobile eCommerce 366

Mobile eCommerce eCommerce Design Mobile Improvements 366

Groove

MARCH 11, 2024

When it comes to creating a Klaviyo abandoned cart flow, the only trigger that must be set is whether a person started the checkout process. In Klaviyo, this is called Started Checkout. There are a few main reasons why online shoppers fail to follow through with checkout. Phrases such as "Steal the deal!" and "Let's do this!"

X-cart 195

X-cart Merchant Services Shopping Carts Shipping Costs 195

Retail TouchPoints

SEPTEMBER 12, 2023

Photo courtesy of TikTok Shop While the ecommerce functionality has been available to at least some users since late last year, today marks the service’s debut to the wider TikTok community, and to say that both consumers and brands have been eagerly anticipating this development might be an understatement. reads the company announcement.

Merchant Services 251

Merchant Services Payment Services Multi-channel Shopify 251

Retail TouchPoints

JANUARY 15, 2024

DTC brand Good American has introduced a new immersive in-store experience at its LA flagship in the Westfield Century City mall, powered by a series of Samsung commercial LED displays. Launched in 2016, the brand opened its flagship store in June 2023.

Fashion 233

Fashion Electronics Presentation Technology 233

Retail TouchPoints

JUNE 20, 2023

Walmart is the first retailer to test out TalkShopLive ’s new “shoppable simulcast” feature, which allows brands to broadcast live shopping events simultaneously across up to four different online destinations, including the TalkShopLive platform, their own website and Facebook.

Events 296

Events Channel Consumer Customer 296

Retail TouchPoints

AUGUST 28, 2023

A brand’s impulse strategy works in step with retailers to understand where to place a product in-store to trigger more “can’t help myself” purchases, as well as develop exciting displays that reel in shoppers. Think of placing rows of gum at checkout and in-aisle candy shipper displays with mouth-watering graphics.

Mobile 193

Mobile Consumer Management Marketing 193

Retail TouchPoints

AUGUST 2, 2023

Amazon Fresh sent an email to customers noting that non-Prime members in 12 key markets will be able to get an assortment of national brands, local brands and private label brands delivered right to their doorstep at the same low prices. The retailer is now offering grocery delivery services to non-Prime members in the U.S.

Shopping Carts 188

Shopping Carts Omnichannel Consumer Customer 188

Retail TouchPoints

AUGUST 14, 2023

Preparing Internal Operations for Smart Stores The importance of operational preparedness is especially true for grocers implementing emerging technologies such as autonomous checkout, also referred to as seamless checkout. These operations may struggle to adapt to the unique needs of automated checkout systems and smart stores.

Payment Services 210

Payment Services Operations Banking Technology 210

RetailDive

APRIL 10, 2024

Stores can automate more tasks than ever, including pricing, inventory management and checkout. But for theft prevention, customer service and brand engagement, they need humans.

Management 111

Management Customer 111

Retail TouchPoints

AUGUST 15, 2023

What it didn’t have at that point was a streamlined, intuitive online checkout process — and that quickly became a major hindrance to the company’s DTC expansion plans. “We We were attracted because of their fraud offering and then we saw their checkout solution.” The Bolt solution also benefits from a network effect. “As said Narang.

Merchant Services 186

Merchant Services Payment Services Customer Experience Outdoor 186

Retail TouchPoints

OCTOBER 24, 2023

The retailer will soon return to both digital and physical retail, less than four months after it was purchased out of bankruptcy by baby care brand Dream on Me. At the same time, digital native baby brand Babylist marked the opening of its first permanent retail location in LA following a series of successful pop-ups.

Point of Sale 298

Point of Sale Download Retail Information 298

Groove

FEBRUARY 4, 2019

Without compelling visuals, clear calls to action and fast load times, brands significantly decrease their odds of attracting and converting customers. However, many brands overlook an essential component of their eCommerce experience: the checkout. eCommerce Checkout Best Practices. One-Page Optimized Checkout.

X-cart 258

X-cart eCommerce Payment Services Recommendation 258

Retail TouchPoints

JULY 5, 2023

Adding popular new payment options can improve the shopping experience by reducing the friction associated with checkout, making it faster and easier, but there are some pros and cons that brands should consider first. 4 Pros of Digital Wallets Some of the advantages of digital wallet payment options include: 1.

Merchant Services 270

Merchant Services Payment Services Payments Retail 270

Retail TouchPoints

OCTOBER 7, 2022

Like many other publications, The Indy (as it’s known by readers) has been working with brands and retailers for years through affiliate marketing relationships, primarily on its reviews section IndyBest. One variation of Bolt’s Checkout Everywhere function on The Independent ‘s site.

Merchant Services 256

Merchant Services Article Fulfillment eCommerce 256

Retail TouchPoints

MAY 1, 2024

brands plan to increase investments in immersive technologies — think interactive displays for increased visual impact, carefully curated playlists and thoughtfully crafted scents that tap into nostalgia. These strategies work together to forge unforgettable brand moments, turning aimless browsing into active discovery.

Technology 292

Technology Arts Payments Customer Loyalty 292

ESW

FEBRUARY 29, 2024

Growing and established brands alike know that keeping to domestic markets hampers overall growth. In an environment that makes everything – including international ecommerce expansion – seem like only a matter of pressing a button, brands need to know the reality. Myth #2: Cross-border logistics are complicated.

Payment Services 88

Payment Services eCommerce Shipping Costs Payments 88