Smile.io

MARCH 20, 2024

Customers no longer simply appreciate being rewarded for their business—they expect it. In a highly saturated market, customers have endless choices of brands to support. The challenge for ecommerce brands is retaining customers and encouraging authentic customer loyalty.

Shipping Costs 77

Shipping Costs Shopify Customer Loyalty Merchant Services 77

Smile.io

JANUARY 30, 2024

Loyalty programs are essential for customer retention and a necessary foundation for building customer loyalty in ecommerce. Whether it’s a points program, a simple referral program, or a multi-tiered VIP program, a loyalty program aims to turn one-time customers into repeat customers and build a loyal following.

Customer Loyalty 76

Customer Loyalty Customer Jewelry Social Media 76

UpSellIt

JULY 13, 2023

By seamlessly integrating multiple channels, retailers can provide a cohesive and personalized shopping experience for their customers. An omnichannel retail strategy connects numerous channels and touchpoints to provide customers with a seamless shopping experience. What is Omnichannel Retailing?

Omnichannel 101

Omnichannel Multichannel Payment Services Retail 101

Email Audience

JUNE 30, 2021

TrackSmith is arunning gear and apparel company that uses its email marketing to tell the stories of its customers. If you have testimonials for your products, see them as case studies. Chances are your customers are waiting to open one. In these emails you can also sweeten the deal with free shipping or give 5% off.

Customer 52

Customer Retail Shipping Costs Events 52

FastSpring

DECEMBER 18, 2020

For these companies, the change to a B2B sales model means moving their customers to make their purchases online. This was the exact problem that BizNet hit when they realized their manual B2B sales strategy was no longer working for them—or their customers. It wasn’t ideal for the business or its customers. “It

B2B 148

B2B eCommerce Payment Services SEO 148

OrderDynamics

APRIL 23, 2019

According to Wikipedia, dropshipping is considered as “a supply chain management method in which the retailer does not keep goods in stock but instead transfers the customer orders and shipment details to either the manufacturer, another retailer, or a wholesaler, who then ships the goods directly to the customer.”

Shipping Costs 61

Shipping Costs eCommerce Merchant Services Retail 61

Algopix

AUGUST 14, 2023

With its seamless order fulfillment, customer service, and global reach, FBA has opened up new avenues for aspiring entrepreneurs to start and grow their online businesses. Consumer Psychology: Understanding customer behavior and decision-making is crucial for effective marketing. Financial Literacy : Managing finances is integral.

Books 101

Books eCommerce Arts Webinar 101

UpSellIt

MARCH 3, 2023

Once your product pages are optimized, you’ll encounter fewer returns and increased customer satisfaction. 4 Ways to Optimize your Product Page Take a look at the four ways to optimize your ecommerce product pages for increased conversions, AOV, and customer lifetime value. Here’s how you achieve it.

Conversion Optimization 78

Conversion Optimization Recommendation Shipping Costs Clothing 78

UpSellIt

MARCH 3, 2023

Once your product pages are optimized, you’ll encounter fewer returns and increased customer satisfaction. 4 Ways to Optimize your Product Page Take a look at the four ways to optimize your ecommerce product pages for increased conversions, AOV, and customer lifetime value. Here’s how you achieve it.

Conversion Optimization 78

Conversion Optimization Recommendation Shipping Costs Clothing 78

BigCommerce

FEBRUARY 1, 2018

Let’s say that you are a solopreneur that has to handle emails from customers, packaging and shipping products, and marketing via your social media networks. Set aside an hour or two before you need to leave to drop off packages or before your carrier comes to pick up packages to do shipping and handling preparation.

Social Media 374

Social Media BigCommerce Blog Shipping Costs 374

Teamwork Retail

JULY 8, 2020

While feature-focused explosions like “Curbside Pickup” are rare, the value of Omnichannel retail with a strong eCommerce presence has become abundantly clear: the ability to reach customers anywhere at any time. This flexibility is valuable, especially when it is impossible to sell to customers in a store physically.

Payment Services 48

Payment Services Customer eCommerce Multi-channel 48

Ecommerce Platforms

FEBRUARY 25, 2019

Subscriptions work well if you provide products that customers need to reorder regularly. It also comes in handy when you offer a service that customers use repeatedly. This new way of selling helps to increase your customer’s average lifetime value through repeat sales. How often the customer is charged. Sounds good?

Payment Services 150

Payment Services Payments Subscription Shipping Costs 150

Smile.io

AUGUST 2, 2023

Have you ever thought about the best way to reward your customers for their loyalty? The difference between transactional and experiential rewards Understanding the difference between transactional and experiential rewards is the key to deciding which type is most valuable to your customers.

Shipping Costs 48

Shipping Costs Events Social Media Fashion 48

Kissmetrics

AUGUST 6, 2021

It costs 5X less to retain a customer than it does to acquire a new one. That’s why customer retention is crucial to growing your Ecommerce business. What is customer retention? Customer retention is the ability to encourage customers to keep coming back to make purchases. Why is customer retention so important?

Customer Retention 302

Customer Retention Customer Payment Services BigCommerce 302

Smile.io

DECEMBER 14, 2021

It’s time to announce the top customer loyalty programs of the year! Top 10 Customer Loyalty Programs of 2020 It’s that time of year again – time to take a look at the brands that made beinga customer in 2020 not just a tolerable experience, but a rewarding one.

Customer Loyalty 70

Customer Loyalty Customer Shipping Costs Outdoor 70

Retail TouchPoints

JUNE 8, 2021

The list goes on, but one other barrier to purchasing seems to be a major sticking point for 63% of consumers : shipping costs. The True Cost of Shipping. While navigation and user experience play key roles in this journey, there is clear intent to purchase when a customer fills a shopping cart. Negotiate shipping rates.

Shipping Costs 185

Shipping Costs Shipping Shopping Carts Small Business Retail 185

BigCommerce

FEBRUARY 23, 2018

Costco is willing to go to great lengths to keep their customers satisfied. The Net Promoter Score is a tool that can be used to gauge the loyalty of a firm’s customer relationships and can be related to a firm’s revenue growth. So, how can you increase retention and customer lifetime loyalty? Let’s dive in.

Customer Loyalty 378

Customer Loyalty eCommerce Improvements Shipping Costs 378

Kibo

MAY 20, 2014

Kibo’s Perfect Sync Streamlines Data for Seamless Support When it comes to support, today’s retail customers will not settle for virtual time. They expect knowledgeable assistance from customer support and sales associates in real time. The result is empowered customer support agents and sales associates.

White Paper 62

White Paper B2B Shipping Costs B2C 62

Smile.io

APRIL 13, 2022

That’s because a rewards program is an extension of your brand, one that transforms your relationship with customers into something that isn’t purely transactional. Old Navy complicates their program Customers love Old Navy for their fashionable staples at low prices. Seems like a great idea at first, right?

Shipping Costs 83

Shipping Costs Department Stores Payment Services Customer 83

Smile.io

SEPTEMBER 10, 2020

We can all agree that the payoff of gaining a new customer is worth it in the end, but moving shoppers through the buyer’s journey can take a lot of time, money and resources. Value-add marketing focuses on exceeding customer expectations by delivering more than they asked for with every interaction.

Consumer 46

Consumer Social Media SEO Webinar 46

ChannelAdvisor

AUGUST 18, 2019

You can even lean on our e-commerce platform to help simplify drop shipping and stay connected to carriers. Turning loyalty into experiences. When it comes to customer loyalty, REI sets the bar. You can keep prices competitive. You can sell internationally. As you can imagine, it can also get a little difficult to manage.

eCommerce Platforms 55

eCommerce Platforms eCommerce Outdoor Drop Ship 55

Ecommerce Platforms

AUGUST 11, 2022

If you start a dropshipping business with Spocket, you’ll have access to key features like: Quick shipping times: Spocket is one of the few dropshipping suppliers to offer truly rapid shipping times. You can send dropshipping products to customers within 2-5 days or less. This is a great way to boost customer loyalty.

Shipping Costs 104

Shipping Costs Payment Services WooCommerce Shopify 104

Ecommerce Platforms

NOVEMBER 11, 2019

You can hardly get enough of it– feels like a rare commodity mostly where customers have wild options to consider. Even with a loyalty program in place, the competition is boundlessly growing. Superficially, boosting your sales roughly equates to widening the customer base. It's getting fiercer each day.

Customer Loyalty 143

Customer Loyalty Customer Merchant Services Payment Services 143

Smile.io

FEBRUARY 28, 2024

Why should customers care? for its Diamond Insiders Rewards program , Diamond Art Club has generated a ton of value for its customers and its bottom line. We sat down with the DAC team to learn exactly how loyalty adds value to its business.  It's been a game-changer for enhancing our customer experience and loyalty.”

Arts 76

Arts Social Media Customer Loyalty Hobbies 76

Smile.io

FEBRUARY 16, 2023

In the past few years, customers are changing their habits from only shopping in-store to purchasing online with 76% of Americans shopping online for clothing. As the cost of acquiring new customers continues to climb, many online fashion retailers are turning to loyalty programs and customer retention.

Fashion 60

Fashion Social Media Events Small Business Retail 60

SellBrite

SEPTEMBER 17, 2019

If you’ve ever looked at an item on Amazon and seen products listed below “Customers also bought,” that’s cross-selling. Sure, burgers and fries go together, but there’s much more to the iconic phrase than simply asking customers if they’d like a side to go with their meal. you’ve encountered it as well. What is cross-selling?

Shipping Costs 101

Shipping Costs eCommerce Toys Books 101

BigCommerce

MAY 25, 2018

A/B testing is the only way to find out what your customers are looking to see before they hit the checkout and make a purchase. Once you hone in on the copy, images, and call to actions that convert you’ll quickly see a direct correlation between understanding what your customers want and return on ad spend. Two-day shipping.

eCommerce 338

eCommerce Shipping Costs Improvements Conversion Optimization 338

Smile.io

MAY 2, 2023

Follow our 7 simple steps and you’ll be getting more repeat customers than ever with your own brand new points program. Step 1: Set the goals for your loyalty program A ship with no compass will end up going in circles. This is because repeat customers are more profitable in the long run.

Social Media 67

Social Media Shipping Costs Events Blog 67

BigCommerce

DECEMBER 5, 2017

How is a sinking ship different from a failing ecommerce site? At least the captain can go down with their ship! You can’t – so you better do everything in your power to keep the customers coming. And then, hopefully getting some of those customers to come back again and again. That’s how net new customers will come.

Customer 381

Customer Live Chat Social Media BigCommerce 381

SellBrite

JUNE 28, 2019

But for customers, emotionally, it really is more about the personal aspect that makes them want to go in-store, and this is something that can be adapted for ecommerce platforms. Encourage loyalty. Incentivize customers. Undoubtedly, the biggest drawback for ecommerce brands is how disconnected they are from their customers.

Shipping Costs 92

Shipping Costs eCommerce eCommerce Platforms Customer Loyalty 92

ESW

MAY 7, 2019

That is, unless theys provide real value to customers. Customer loyalty is earned when brands leave customers not just satisfied, but excited. Loyalty programs can add to that special feeling when done correctly. What Does Customer Loyalty Mean These Days? Where Vision Takes Hold.

Customer Loyalty 113

Customer Loyalty Customer Shipping Costs Beauty and Health 113

Ecommerce Platforms

OCTOBER 14, 2019

B2C ecommerce websites and businesses evolved quickly, leaving B2B portals far behind, and today, they provide a richer customer experience than most B2B ecommerce portals. So the first step is to reach out to people- not just any people- people who fit your niche buyer/customer persona and ask them about their problems. The problem?

B2B 132

B2B eCommerce Payment Services Multi-channel 132

Omnisend

JANUARY 22, 2024

Visual appeal, personalization, and other customer engagement marketing strategies inspire desired action. Here’s a case study showing how the right email format can increase conversion rates. It can also build customer loyalty and enhance brand reputation. Here’s why.

Information 88

Information Social Media Shipping Costs Document 88

Omnisend

JANUARY 5, 2024

And with most businesses gearing towards offering a digital-first shopping experience to their customers, websites are a crucial part of every marketing strategy. Follow these principles for great website design: Find a color palette that fits your brand so customers can easily associate your website and branding.

eCommerce 88

eCommerce Payment Services SEO Social Media 88

Ecommerce Platforms

DECEMBER 18, 2020

As an ecommerce business owner, or someone who plans to start an online business in the future, ecommerce marketing is definitely going to play a role in how you bring in customers and get the word out about your product. Bing Ads – The advertising platform to reach more customers through the Bing search engine.

eCommerce Marketing 223

eCommerce Marketing eCommerce Social Media Marketing 223