Retail TouchPoints

DECEMBER 8, 2023

CTV’s flexibility, accessibility and pricing make it a better deal for consumers, and its advanced advertising capabilities make it better for brands. Audience Targeting “ Connected TV has become the next scalable performance marketing channel, right alongside paid search and paid social ,” said Brickler.

Channel 308

Channel Shipping Costs Social Media Webinar 308

Sailthru

JANUARY 19, 2023

It has never been more difficult, nor more important to stay one step ahead of evolving consumer habits. There’s little doubt that marketers have another challenging year ahead as they try to grow revenue and build lasting relationships with their customers set against constricted consumer spending.

Consumer 78

Consumer Marketing Customer Loyalty Channel 78

Groove

MARCH 12, 2024

Podcast : Download | Subscribe : Apple Podcasts | Google Podcasts | Spotify Meeting Gentry Jensen of Cordova Outdoors In this episode of the eCommerce Masters Podcast, host Ethan Giffin engages with Gentry Jensen, founder of Cordova Outdoors, delving into Jensen's remarkable journey from a Navy SEAL to an innovative entrepreneur.

Outdoor 195

Outdoor eCommerce BigCommerce Travel 195

Retail TouchPoints

JANUARY 20, 2022

Mobile solution provider Vibes has launched Mobile Wallet as a Channel, a platform designed to help retailers use native mobile wallet apps, Apple Wallet and Google Pay to deliver personalized mobile experiences for marketing and loyalty purposes.

Mobile 270

Mobile Retail Gifts Download 270

Retail TouchPoints

SEPTEMBER 2, 2022

However, experts note that in times of economic volatility and fast-changing consumer behaviors, brands need to think strategically about their path to global growth. They also can look at marketplaces, and even the resale market, to gauge demand and determine whether they can successfully capitalize on consumer needs.

Merchant Services 300

Merchant Services Shipping Costs Channel eCommerce 300

ChannelAdvisor

AUGUST 2, 2021

Retail relationships came under pressure, shopping habits across geographies and generations changed — and many brands were thrust into the world of direct-to-consumer (D2C) sales. As shopping activity continues to evolve, online marketplaces are also becoming a first stop for many consumers searching for a particular product or brand.

Consumer 98

Consumer Shipping Costs eCommerce Multichannel 98

ChannelAdvisor

AUGUST 2, 2021

Retail relationships came under pressure, shopping habits across geographies and generations changed — and many brands were thrust into the world of direct-to-consumer (D2C) sales. As shopping activity continues to evolve, online marketplaces are also becoming a first stop for many consumers searching for a particular product or brand.

Consumer 98

Consumer Shipping Costs eCommerce Multichannel 98

ChannelAdvisor

JANUARY 12, 2023

Recession or not, marketers can take swift action to safeguard their businesses and stay resilient in the face of ever-changing consumer behavior. While the pandemic forced consumers online, today, many choose to shop multiple digital channels in favor of convenient browsing, product research and click-and-collect options. .

eCommerce 59

eCommerce Consumer Multichannel Social Media 59

Retail TouchPoints

DECEMBER 28, 2023

BCG’s research into consumers’ sustainability attitudes and actions is a very stark expression of three fundamental problems related to sustainability: 1. There are a raft of governmental targets and commitments that have no chance of succeeding unless they are actively understood by consumers and put into practice.

Consumer 241

Consumer Presentation Document Supplies 241

ChannelAdvisor

DECEMBER 1, 2022

2 channel management providers in the 2023 Digital Commerce 360 Leading Vendors to the Top 1000 Retailers Report. The combined solutions make it easier for customers to reach and convert more shoppers, grow margins and enhance consumer experiences. . “In Download it now.

Channel 52

Channel eCommerce Management eCommerce Technology 52

ChannelAdvisor

DECEMBER 1, 2022

2 channel management providers in the 2023 Digital Commerce 360 Leading Vendors to the Top 1000 Retailers Report. The combined solutions make it easier for customers to reach and convert more shoppers, grow margins and enhance consumer experiences. . “In Download it now.

Channel 52

Channel eCommerce Management eCommerce Technology 52

ChannelAdvisor

NOVEMBER 8, 2023

What do consumers want? Our 2023 Online Consumer Behavior Global Report covers the trends shaping global e-commerce today with survey findings (in partnership with Dynata) from over 6,000 consumers worldwide. Consumer electronics buyers are the most savvy shoppers, as an astounding 91% visit two or more sites before purchase.

Consumer 52

Consumer eCommerce Consumer Electronics Multichannel 52

Groove

DECEMBER 23, 2020

As you create and implement your mobile strategy, we recommend keeping an eye out for these trends: Anticipate Omni-Channel Shoppers. Anticipate Omni-Channel Shoppers. In fact, BigCommerce found that 40% of consumers will leave a site completely if it takes longer than 3 seconds to load. Offer Native Mobile eCommerce Checkouts.

Mobile eCommerce 370

Mobile eCommerce Mobile eCommerce Social Media 370

OrderDynamics

DECEMBER 27, 2018

A Thankful Consumer Equals a Full Cart: Why Consumers And Retailers Are Thankful For Omni-Channel. Whether you call it omni-channel, unified commerce or multi-channel, one thing is clear: the ability to provide a seamless, consistent retail experience across channels is something to be thankful for.

Channel 52

Channel Consumer Shipping Costs Multi-channel 52

Ecommerce Platforms

AUGUST 22, 2022

That’s not a bad idea, considering consumers are becoming more and more reliant on chat boxes. One of the core features that helps Richpanel stand out from the competition is how it allows store owners to handle customer support from multiple sales channels in one place. To begin, they receive conversations from multiple channels.

Multi-channel 104

Multi-channel Shopify Channel Merchant Services 104

Retail TouchPoints

JANUARY 18, 2024

Mobile apps have become a critical customer engagement channel for retailers as they try to create and capture more value for, and from, their customers. Globally, consumers are downloading more apps than ever before, yet retention of those new app customers is an ongoing issue.

Retail 303

Retail Customer Loyalty Games Reference 303

Retail TouchPoints

NOVEMBER 10, 2022

There are a lot of theories about how inflation, supply chain constraints and other dynamics will impact consumer behaviors. But clearly deal hunting is top-of-mind for older consumers: while 55% of Gen Z consumers said they plan to spend more on holiday shopping and celebrations, a mere 39% of millennial shoppers intend to do the same.

Gifts 256

Gifts Social Media Shipping Costs Consumer 256

365 Retail

MAY 2, 2023

Wunderkind’s 2023 [GL1] WunderkIndex Report conducted in-depth research of 99 UK eCommerce brands, analysing on-site shopping journeys and customer engagement across both email and text channels over a six-month period.

Channel 52

Channel Retail Download eCommerce 52

Smile.io

JUNE 2, 2023

As the attention to environmental issues becomes increasingly mainstream and consumers become more mindful of their effect on the planet, a shift towards sustainability has emerged in consumer trends. Do consumers care about sustainability? Do consumers care about sustainability? The answer is a resounding yes.

Consumer 84

Consumer Shipping Costs Shipping Social Media 84

Retail TouchPoints

OCTOBER 25, 2023

One big reason is that the nature of holiday shopping — with many consumers shopping for others and making purchases across multiple categories — gives retailers a golden opportunity to impress, and possibly retain, new customers. Getting them to download an app or join a loyalty program is too high a climb,” she said.

Multi-channel 317

Multi-channel Customer Experience Mobile Improvements 317

Retail TouchPoints

NOVEMBER 9, 2022

Global downloads of mobile shopping apps were up 16% year-over-year in the first half of 2022 while the number of sessions was up 29% , according to data from the It’s Not Luck, It’s Skill: Make Every Marketing Dollar Count This Holiday Season report by data.ai. It was the second-most downloaded shopping app in the U.S.,

Mobile 245

Mobile Mobile eCommerce eCommerce Shipping Costs 245

Retail TouchPoints

APRIL 13, 2021

The 2021 Connected Consumer Series reflected the challenges retail (and society as a whole) have faced during the past year, but also the growing sense of optimism that is taking hold this year. Omnichannel now means not just offering services across channels, but also providing seamless communication that connects all touch points. “As

Consumer 141

Consumer Payment Services Fulfillment Multi-channel 141

Retail TouchPoints

JULY 5, 2022

As consumers have turned to more sources to shop, retailers have diversified their commerce and marketing strategies. In fact, Retail TouchPoints has seen the number of channels used to conduct business grow year after year in its annual Omnichannel and Fulfillment Benchmark Survey.

Omnichannel 260

Omnichannel Fulfillment Customer Retention Channel 260

RetailDive

JANUARY 11, 2021

Target, eBay and Wayfair also made the top 10 list as consumers increasingly rely on mobile as a shopping channel, per Apptopia.

Download 97

Download Mobile Channel Consumer 97

Kissmetrics

JANUARY 26, 2021

Like most online apps, Discord starts with a download. Once you’ve downloaded Discord, open the setup file to launch it. This means you can hit a message and reply to someone directly on your text channel. You’ll find this feature in the voice channel. Starting a Discord Channel. How Does Discord Work?

Channel 316

Channel Games Download Social Media 316

Liveintent

MARCH 31, 2020

To survive and scale growth, brands will have to diversify their marketing strategies and start testing new channels. Like many companies, Quip was reliant on Facebook early on, but has since branched out to new offline and digital channels. Measuring the success of a new channel. Scaling to offline marketing channels.

Channel 90

Channel Document Magazine Subscription 90

365 Retail

NOVEMBER 8, 2023

Journey-based personalisation describes when brands curate a flexible, multi-step customer journey that sends out various messages across different channels and at varying times based on the customer’s lifecycle stage. fold; however, currently under 2% (1.72%) of brands are using journey-based engagement.

Multi-channel 110

Multi-channel eCommerce Platforms eCommerce Retail 110

Retail TouchPoints

JANUARY 26, 2024

The seamless nature of digital commerce has inspired consumers to expect more from the payment experience everywhere they shop — online, in-store and even via social channels. Download our recent report, Turning Payments into a CX Differentiator with BNPL, Digital Wallets and Better Orchestration.

Merchant Services 244

Merchant Services Payment Services Payments ACH 244

365 Retail

MAY 17, 2022

In this context, solutions that manage the growing number of complex multi-channel payments for retailers while delivering hyper-personalised services – aka services that respond to the specific needs of the merchant, based on their target demographic habits and preferences and geographical regions – is important for customer experience.

Merchant Services 105

Merchant Services White Paper Payment Services Multi-channel 105

Retail TouchPoints

MAY 16, 2022

As its name implies, Direct to Consumer (DTC) retail seeks to appeal directly to consumers with a brand they will recognize and seek out. The mindset of today’s consumer is ‘I can get this stuff anywhere.’ Think about a customer, not a channel,” said Wine Enthusiasts’ Strum Silberstein. “We’re

Social Media 316

Social Media Specialty Retailers Presentation Apparel 316

Retail TouchPoints

AUGUST 22, 2023

Marketplaces have become go-to destinations for consumers to browse a vast breadth of products and brands. consumers begin their product searches, according to Jungle Scout. Download the Special Report now to learn how you can build upon this solid foundation to maximize your reach.

Small Business Retail 224

Small Business Retail Download Operations Fulfillment 224

ChannelAdvisor

MAY 4, 2017

Once upon a time, the consumer journey, from discovery to purchase, was simple, straightforward and easy to navigate. And Pinterest and all of the other channels that allowed modern consumers to spend more time researching and comparison shopping. Yes, the consumer journey has changed — drastically. And Google Shopping.

eCommerce 86

eCommerce Consumer Comparison Shopping Download 86

Retail TouchPoints

NOVEMBER 5, 2021

With port delays, extended delivery times and increased consumer demand, what can retailers do to salvage the 2021 holiday season? Note that while an integrated digital marketing campaign provides audiences with familiar content across platforms, it does not use the same ad across all channels. In contrast, the typical U.S.

Social Media 299

Social Media Marketing Shipping Costs SEO 299

Wiser

OCTOBER 15, 2019

Direct-to-consumer strategies have transformed retail, both in the way consumers shop and how brands and retailers manufacture, market, and sell. Importantly, a winning direct-to-consumer business will artfully navigate the relationships between brand, retailer, and consumer. What Does Direct to Consumer Mean?

Shipping Costs 92

Shipping Costs Consumer Channel Shipping 92

Wiser

FEBRUARY 6, 2023

For most retailers, the ultimate goal is creating a seamless shopping experience for consumers. A shopping experience that spans channels, allowing customers to engage with a brand online, in-store, and in between. According to Commbox , 90 percent of consumers use multiple channels when making purchases.

Omnichannel 145

Omnichannel Channel Social Media Consumer 145

Omnisend

NOVEMBER 12, 2021

Major shake-ups in the ecommerce industry have made it harder than ever to predict consumer trends. Today, 20-50,000 folks download the show each week. Large companies hunkered down and focused on their digital channels, while smaller merchants rushed to establish any digital channels at all. Reading Time: 17 minutes.

Channel 78

Channel eCommerce Shopify SEO 78

Retail TouchPoints

JULY 11, 2022

The bar is high in the land of ecommerce, with more consumers turning to online channels than ever before and bringing with them expectations set by their experiences with tech giants like Amazon and Apple. This relatively low-tech tool has become a very high-performing mechanism for brands to connect more deeply with consumers.

eCommerce 265

eCommerce Operations Merchant Services eCommerce Platforms 265