Retail TouchPoints

MARCH 31, 2022

Brand loyalty is fading fast as shoppers constantly examine new options and are more open to new brands, new distribution channels and new innovations. What this means is that consumers aren’t following the pathways on which our research and marketing models have been based for decades.

Marketing 274

Marketing Online Retail Information Consumer 274

Retail TouchPoints

NOVEMBER 5, 2021

Inevitably, with increased spend comes increased competition from new and growing online retailers. Add to that the supply chain issues that have exacerbated online retailers’ bottom line this year, and you’ve got quite the challenge. Social media advertising and how to leverage it. Enter content marketing.

Social Media 294

Social Media Marketing Shipping Costs SEO 294

Retail TouchPoints

AUGUST 10, 2021

Several sessions will delve into how retailers can turn ever-louder calls for increasing female and minority participation into real-world change. Opening the Retail Landscape: Action for Inclusion and Innovation will feature Target’s Director of Multicultural Merchandising Melanie Gatewood along with Jasmin Foster, Founder of Be Rooted.

Events 264

Events Supplies Omnichannel Consumer 264

Wiser

MAY 22, 2018

Repricing in online retail is more than a requirement because the market is constantly in flux. Before an online retailer can pick the best way to reprice their products , there are a number of questions they need to ask themselves to make the best decision. Do I Want to Enforce Price Parity Across Channels? .

Online Retail 68

Online Retail Retail Supplies Channel 68

Retail TouchPoints

APRIL 13, 2021

The 2021 Connected Consumer Series reflected the challenges retail (and society as a whole) have faced during the past year, but also the growing sense of optimism that is taking hold this year. Omnichannel now means not just offering services across channels, but also providing seamless communication that connects all touch points. “As

Consumer 139

Consumer Payment Services Fulfillment Multi-channel 139

Pivotree Blog

NOVEMBER 23, 2022

10 Tips to Help Customers Find Your Products in Any Channel. The number of fulfillment channels has expanded rapidly, thanks in part to the pandemic. The big supply chain question is no longer, “how do I get products to my customers? The answer is a strategic mix of Channels, Promises, and Optimizing Costs.

Supplies 52

Supplies Shipping Costs Payment Services Fulfillment 52

Pivotree Blog

OCTOBER 17, 2022

As consumers, we all understand the drive to find products that meet our needs. But certain elements must happen behind the scenes — like product content optimized for each channel and inventory visibility to ensure you don’t promote a product that’s actually out of stock. 5: Make Social Channels a Priority.

Channel 98

Channel Customer eCommerce SEO 98

Retail TouchPoints

JANUARY 13, 2023

The 2022 holiday season showed slow, but steady, improvement for the retail industry. As economic headwinds curbed spending capacity, online retail grew in the U.S. from a high of 20% in 2019 as consumers spread their spending throughout the holiday season, according to Adobe. but at its lowest rate in years: up 3.5%

Electronics 239

Electronics Toys Small Business Retail Sporting Goods 239

Retail TouchPoints

JANUARY 20, 2023

Those sponsored positions are what are now known as retail media, which has become the third-largest U.S. digital advertising channel after paid search and paid social campaigns. consumers spent $1.7 Thus, retail media is poised to become the newest competitive battleground in digital advertising.

Retail 266

Retail Sporting Goods eCommerce Platforms Supplies 266

Retail TouchPoints

OCTOBER 14, 2020

For retailers and brands, this situation is systematically changing how their industry operates. Consumer behaviors have been uprooted and ecommerce has supplanted brick-and-mortar as the primary sales channel. This helps to shrink the supply chain and get products closer to shoppers. decrease in offline sales in 2020 3.

Fulfillment 215

Fulfillment Supplies Omnichannel Operations 215

RETAIL MANAGEMENT SOFTWARE

JANUARY 16, 2024

As we step into 2024, the retail sector is undergoing significant transformations in technology, supply chain dynamics, and consumer behavior. Navigating this shifting terrain requires a tailored approach rather than a universal solution for future-proofing retail businesses.

Payment Services 98

Payment Services Retail Supplies Omnichannel 98

Wiser

DECEMBER 6, 2018

In the world of retail, the internet has given way to eCommerce and its rapid shipping, easy price comparisons, and other perks for consumers. The rise of eCommerce is also behind the prevalence of multi-channel shoppers: folks who buy from both online and in-store channels. . In-store Sales Still Beat Online .

Multi-channel 68

Multi-channel Channel Shipping Costs eCommerce 68

Retail TouchPoints

MARCH 14, 2023

The exact return rate varies among different verticals and individual retailers, but online sales consistently generate higher levels of returns compared to brick-and-mortar. Returns are essentially the last link to the circle that closes the consumer loop when it comes to a decision.” That means you’re out of business.

Shipping Costs 227

Shipping Costs Retail Fulfillment Channel 227

Retail TouchPoints

JUNE 12, 2020

By capturing users in the research phase and allowing retailers to use valuable consumer data throughout the consumer journey, Google has increased its value proposition for both retailers and users by creating a friction-free experience, thus paving a modern and convenient avenue in online shopping.

eCommerce 234

eCommerce Operations Consumer Channel 234

Retail TouchPoints

OCTOBER 6, 2022

Rather than being limited to a jam-packed four to five weeks from Black Friday to Christmas Eve, consumers are beginning their shopping as early as October (with a few doing so even earlier than that). But despite the rush, retailers still have multiple opportunities to maximize both in-store sales and online conversions.

Shipping Costs 249

Shipping Costs Payment Services Merchant Services Payments 249

Retail TouchPoints

JANUARY 24, 2022

In fact, 32% believe that retail as a whole will experience 5% growth or more this year, according to Deloitte’s 2022 Retail Industry Outlook. Retailers are still pretty optimistic in terms of the power of the consumer in spite of the inflationary headwinds ,” said Rod Sides, Vice Chair and U.S.

Retail 251

Retail X-cart Omnichannel Supplies 251

Retail TouchPoints

JANUARY 18, 2023

Following two lockdown-induced boom years, online retailers that were once investor and media darlings – Peloton , Stitch Fix , Rent the Runway , Poshmark , to name just a few — are now struggling for survival. Jake Cook, Co-founder and CEO, Tadpull. “My

eCommerce 241

eCommerce B2C Online Retail B2B 241

Wiser

MAY 30, 2018

No matter what channels a retailer sells on, their pricing is one facet of the selling experience that can’t be stagnant. Once inventory starts getting low, it is best to boost that price up to preserve what is left until supply levels are replenished. . to learn how to turn retail data into action. ?.

Shipping Costs 74

Shipping Costs Online Retail Retail Comparison Shopping 74

RetailMinded

JULY 17, 2020

However, these consumer shopping behaviors vary from shopper to shopper and even between retail segments. For example, millennials and baby boomers have exhibited far different shopping activities, and the channel preferences for shoppers buying groceries versus consumer electronics also varies. Office Supplies.

Beauty and Health 108

Beauty and Health eCommerce Jewelry Consumer Electronics 108

Retail TouchPoints

MARCH 29, 2023

Given the rapid growth of online retail over the past few years, brand owners have become increasingly vigilant about the distribution of their products, in many instances by third-party resellers, on these online platforms. For example, during the pandemic, there was a heightened demand for masks and other medical supplies.

Shipping Costs 205

Shipping Costs Retail Presentation Consumer 205

Retail TouchPoints

JUNE 8, 2020

Brick-and-mortar stores are beginning to reopen in some geographies, but e-Commerce is still riding high: online retail transactions grew 81% year-over-year in May, led by sportswear and sporting goods ( 216% ), housewares and DIY supplies ( 190% ) and gaming ( 84% ), according to ACI Worldwide. drop in overall retail sales.

eCommerce 165

eCommerce Food and Beverages Beauty and Health Sporting Goods 165

Retail TouchPoints

FEBRUARY 9, 2022

Online retailers and brick-and-mortar stores are having a tough time keeping up with the ever-growing digital market and the audience characteristics that are developing with it. However, if customer service is excellent, 78% of consumers will do business with a company again, even after a mistake.

Payment Services 242

Payment Services Shopping Carts Omnichannel Multi-channel 242

ROI Revolution

DECEMBER 8, 2022

In 2020, direct-to-consumer brands experienced a rapid burst in growth, with US digitally native D2C ecommerce sales surging 40% to $27.2 But now, the great D2C shift to retail is upon us. Direct to consumer retail is the new path forward for many D2C brands looking to improve customer acquisition costs and avoid supply chain woes.

Shipping Costs 78

Shipping Costs eCommerce Retail Shipping 78

Retail TouchPoints

FEBRUARY 1, 2021

Commerce trends that were on the horizon were suddenly adopted at a brisk pace, including online food ordering, curbside pickup and BOPIS (buy online, pick up in-store). More than one-third of consumers now shop online each week, up from 28% pre-pandemic. Either way, even retailers sitting on the fence need to plan.

Customer Experience 288

Customer Experience Customer Omnichannel Social Media 288

Korona

NOVEMBER 10, 2022

While raising prices during uncertain economic times is not unheard of and may even be expected, it is not always the best option, especially when consumer spending is likely to decline. . Indeed, 71% of consumers want brands to offer more personalized experiences and communications, or you risk losing business. .

Shipping Costs 52

Shipping Costs Online Retail Payment Services Merchant Services 52

365 Retail

FEBRUARY 23, 2022

Subscription services really took off in 2020 thanks to a combination of lockdown driving online shopping, consumers’ desire to save money, and the innate convenience of the subscription model. 45% of consumers streamed live television at least weekly, up from 20% in 2017. . So what does 2022 hold for the subscriptions market?

Subscription 102

Subscription Payment Services Marketing Multi-channel 102

Kissmetrics

DECEMBER 22, 2020

Nearly 89% of marketers say that influencer marketing campaigns’ ROI is the same or better than other marketing channels like SEO or PPC. Currently, there are more than 7 million online retailers. Statista, a company specializing in market and consumer data, found that 88% of U.S. Marketers like influencer promotions too.

eCommerce 356

eCommerce Payment Services Marketing Shopify 356

Kissmetrics

MARCH 25, 2021

American pet owners are some of the biggest spenders online , pet food and pet supplies being second only to vitamins for e-commerce. Online spending for this $70 billion industry is growing year over year. The anticipated increase in e-commerce purchases for pet supplies is largely because of convenience and value.

Social Media 272

Social Media Marketing eCommerce Supplies 272

ESW

JULY 6, 2023

But as retailers and brands with DTC ecommerce channels know, meeting online customer expectations in an Amazon-dominated environment is challenging to say the least. Essentially, The Amazon Effect refers to the ways in which consumer expectations have changed as a result of shopping with the dominant online marketplace.

eCommerce 139

eCommerce Payment Services Customer Shipping Costs 139

Ecommerce Platforms

MARCH 18, 2023

Let’s start with perhaps the most traditional form of selling: retail. The term “retail” refers to the sale of goods and services to consumers. In other words, retailers sell products to everyday people, rather than wholesales or institutional buyers. How Does Retail Work? What is Ecommerce?

eCommerce 104

eCommerce Shipping Costs Payment Services Small Business Retail 104

Retail TouchPoints

NOVEMBER 11, 2020

Brick-and-mortar stores quickly set up online shops, and organizations offered new services such as online checkout, payout or purchasing options. The result was substantial: all North American online retail orders increased by 126% by May 3, 2020. What This Means for Your Consumer.

Merchant Services 165

Merchant Services Retail POS Presentation 165

Retail TouchPoints

AUGUST 19, 2020

It would seem that scales have long been tipped in favor of the retail giants — those with massive footprints, established brands, warehouses chock-full of supply to meet global consumer demand and the resources to offer a wide array of products. Data And Insights.

eCommerce 229

eCommerce Merchant Services Games Payment Services 229

Retail TouchPoints

SEPTEMBER 21, 2021

The 15 sessions covered a wide range of topics, so to make it easier to browse we’ve organized the sessions into four categories: Holiday 2021 forecasts and how best to prepare for 2022; Building loyalty with connected consumer experiences; Key ecommerce and digital marketing trends; and Embedding innovation within your retail organization.

Payments 222

Payments Payment Services Customer Experience Social Media 222

Optimizely

NOVEMBER 13, 2018

Monday Swimwear is really all about the style of resort-wear and a life of travel, which is perfectly shown off in their social channels. Mejuri is a direct-to-consumer luxury jewelry brand committed to fair pricing and ethical practices. Need Supply: Strong, consistent brand image. Sevenly: Have a clear mission and purpose.

Fashion 236

Fashion eCommerce Marketing Jewelry 236

Wiser

OCTOBER 2, 2020

Listen in to hear from Tom Vieira, Wiser’s Director of Product, In-Store, and Casey Berns, Associate Director Shopper Insights and Category Advisory Services at The Clorox Company, as they cover six store conditions consumer brands need to monitor to win at the register. We have a recording of the webinar below.

Webinar 148

Webinar Consumer Merchant Services Retail 148

365 Retail

MARCH 1, 2022

Brands to prioritise growth of sales on multiple online marketplaces: As brands look at ways to reach new audiences and increase sales, the use of online marketplaces will continue to grow and their popularity among consumers will see an uptick throughout the year.

Social Media 109

Social Media Multi-channel Fulfillment Drop Ship 109

SellBrite

DECEMBER 20, 2019

But as businesses experiment and try to give consumers what they want, the online retail space is changing rapidly. If you’re looking for ideas to improve and expand your own online retail business, check out what to expect in ecommerce trends in 2020. An Emphasis on Simplicity. Take Bonobos, for example.

eCommerce 184

eCommerce Social Media Merchant Services Payment Services 184