365 Retail

MAY 2, 2024

When making online buying decisions, UK shoppers now place more value on product information delivered on retailers’ owned channels, compared to third-party channels, such as marketplaces or social media, the latest research from Intellias , the software engineering and digital consultancy company, reveals.

Social Media 52

Social Media Information Channel Consumer 52

Retail TouchPoints

JUNE 15, 2022

Historically, in its most simple definition, the “supply chain” division of retail was the one in charge of getting stuff in, maybe storing it for a while — maybe not (cross-docking) — and then getting whatever stuff they did store out to brick-and-mortar locations to be sold to the masses. Hey, that’s why they call it supply chain !

Supplies 250

Supplies Customer Omnichannel Shipping 250

Retail TouchPoints

OCTOBER 20, 2021

So what does a retailer do when supply chains are stopped up, slow or just plain broken — and they don’t even have reliable information on exactly when items will arrive? Address Supply Chain Challenges with Better Demand Data. Supply chain problems are inextricably linked with demand changes, which themselves have been dramatic.

Supplies 285

Supplies Customer Shipping Costs Recommendation 285

Kissmetrics

JUNE 8, 2021

Have you defined the distribution channels that will be used by your company? In short, distribution channels determine the path goods will take from the manufacturer to the final consumer. There are many types, formats, and levels of distribution channels. What Are Distribution Channels? Direct Channels.

Channel 263

Channel Magazine Consumer Operations 263

Retail TouchPoints

JUNE 15, 2021

As more consumers are vaccinated and COVID restrictions begin to ease, the key questions many retailers will be asking are what will consumers want to buy, and how can they make sure they have the right product, in the right place, as consumers start to resume some of their pre-pandemic activities? Demand, Not Supply Chains.

Supplies 219

Supplies Retail Fulfillment Channel 219

Retail TouchPoints

SEPTEMBER 19, 2023

“The consumer’s going to be very selective, they’ve got a lot of choices; [the season is] going to be promotional, but consumers are [financially] healthy right now and they’re spending. [An It’s not a blowout number, but it’s in line with lower inflation, and the consumer will be spending.”

Consumer 232

Consumer Electronics Automotive eCommerce 232

Retail TouchPoints

MARCH 31, 2023

by storm, rising to the top of the app charts and garnering millions of fans, until consumers began to realize the cost of those ultra-low prices — long delivery times and often poor quality products. So this year, the focus on the supply side will be very much about the product quality itself.

Shipping Costs 322

Shipping Costs Consumer Supplies Shipping 322

Retail TouchPoints

DECEMBER 9, 2021

Supply chain challenges are nothing new, but they are newly in the spotlight as massive consumer delays and shortages affect the shopping public. There is no quick fix for the supply chain snarls facing brands, and the problems won’t miraculously resolve on December 31. Diversify channels to sidestep disruptions.

Supplies 278

Supplies Fulfillment Shipping Costs Multi-channel 278

Retail TouchPoints

JUNE 9, 2023

Consumers are becoming increasingly mindful about sustainability when it comes to shopping habits, and luxury retail is responding by investing in sustainable initiatives that will protect the environment while still allowing them to continue delivering luxurious items. Sustainability can be highly data-driven.

Supplies 230

Supplies Operations Shipping Costs Customer 230

Retail TouchPoints

SEPTEMBER 6, 2022

Supply chain and last mile challenges have been grabbing headlines for months, and executives from Ulta Beauty , American Eagle and others shared their advice on how retailers can turn these troubles into opportunities at the Home Delivery World logistics conference. Ulta’s Three Pillars Connect Supply Chain, Associates and Shoppers.

Supplies 255

Supplies Shipping Costs Travel Multi-channel 255

BigCommerce

SEPTEMBER 12, 2017

Modern consumer behavior has altered so drastically over the last few years that even in a healthy economy, retailers aren’t feeling the revenue benefits. Getting smarter about sales channel strategies. For retailers, being there at all of those touch-points is known as omni-channel selling. Is it that shoppers aren’t shopping?

Channel 381

Channel Consumer Omnichannel Shipping Costs 381

RetailMinded

SEPTEMBER 26, 2022

Recently I had the opportunity to learn from Manhattan Associate’s Sebastian LeFebure about supply chain innovation based on customer purchasing changes. Take Adidas as an example. Nimble Is the Name of the Game .

Supplies 98

Supplies Consumer eCommerce Retail 98

Retail TouchPoints

APRIL 30, 2024

Additionally, the program carries no restrictions on the trade-in items in terms of their original purchase channel, age, brand or condition. JD.com also has made the trade-in process simpler with its “Three Free & Four Unlimited,” program, which includes complimentary door-to-door pickup, disassembly and handling of old goods.

Consumer 169

Consumer Online Retail Channel Customer 169

Retail TouchPoints

APRIL 28, 2022

Since supply chains consume resources on a large scale, they are also responsible for a disproportionately large share of the world’s carbon emissions. Developing a sustainable supply chain strategy begins with ethical sourcing and creating a circular economy with healthy business practices.

Supplies 245

Supplies Shipping Costs Clothing Omnichannel 245

Retail TouchPoints

JANUARY 4, 2022

As retailers have struggled to navigate changes in consumer behavior and economic uncertainty brought on by the pandemic, one area has seen continued growth: recommerce. Recommerce checks many boxes for both consumers and businesses. For brands, recommerce expands the lifecycle of existing products and supply chains.

Consumer 319

Consumer Clothing Retail Apparel 319

Retail TouchPoints

OCTOBER 14, 2021

Retailers and consumers alike are bracing for a holiday season much like the last — masks look set to remain a top stocking-stuffer; “supply chain” has a become a daily topic in mainstream media; and parents are gearing up for tears with the top toys of the year already predicted to go out of stock. A Tale of Two Types of Retailer.

Supplies 291

Supplies Marketing Toys Consumer 291

Retail TouchPoints

OCTOBER 1, 2021

As supply chains become increasingly complex due to the proliferation of commerce channels and higher consumer expectations, businesses are turning to outsourced functions that can deliver on speed, quality and cost. With the power of a smart supply chain, retailers can get the best of both worlds through hybrid manufacturing.

Supplies 271

Supplies Shipping Costs Fulfillment Shipping 271

Retail TouchPoints

NOVEMBER 17, 2021

It’s the question every retailer wants the answer to: what do consumers (and more specifically, those likely to buy their products) really want? The day kicked off with a keynote presentation by Jeff Orschell, EY Americas Practice Leader: “Bottom line for retailers is that change is still happening, consumer behavior is still changing.

Consumer 302

Consumer Omnichannel Leisure Supplies 302

Groove

APRIL 1, 2022

Introduction Because you’re reading this eBook, you’re likely an eCommerce retailer selling consumer packaged goods online, or you own a brick-and-mortar store and want to transition to eCommerce. What are Consumer Packaged Goods? First, let’s define what you’re trying to sell — consumer packaged goods. increased $63 billion.

Merchant Services 195

Merchant Services Consumer Shipping Costs Drop Ship 195

Retail TouchPoints

SEPTEMBER 22, 2023

While consumers still make plenty of online purchases, analysts expect ecommerce sales to grow more moderately in the near term compared to the past few years. Meanwhile, consumers return to brick-and-mortar stores and seek omnichannel experiences. 92% of consumers shop elsewhere to save on shipping , leading to cart abandonment.

Shipping Costs 249

Shipping Costs Omnichannel Supplies Shipping 249

Retail TouchPoints

AUGUST 4, 2020

COVID-19 exposed critical weaknesses throughout retail supply chains, as would any scenario that applied pressure to an already pressurized environment. Pressure this high always finds the weakest link in the supply chain, just like water in a rusting pipe — and the greater the pressure, the bigger the leak.

Supplies 165

Supplies Fulfillment Technology Channel 165

Retail TouchPoints

OCTOBER 27, 2021

Top-line findings from a recent Sensormatic survey reveal that while in-store shopping is expected to rise through the holiday season, what consumers are looking for while they’re there is for retailers to provide insight into product availability and alternative fulfillment offerings.

Consumer 258

Consumer Supplies Fulfillment Technology 258

Wiser

NOVEMBER 29, 2023

Understanding the difference between trade promotion and consumer promotion is crucial for any business seeking to maximize its market impact and sales potential. Consumer promotions, on the other hand, primarily target the end-user of a product or service—the customers. What is Consumer Promotion? What is Trade Promotion?

Consumer 146

Consumer Customer Loyalty Supplies Customer Retention 146

Retail TouchPoints

APRIL 10, 2024

Pet Valu will deploy solutions from Relex to enhance pricing and promotions planning processes in its 780+ retail locations across Canada as well as its digital channels. Consumers’ needs for their four-legged family members are continually changing, and Relex can help Pet Valu understand and plan for those demand shifts.”

Supplies 210

Supplies Channel Management Improvements 210

Retail TouchPoints

JUNE 19, 2020

Retail is no stranger to supply chain disruption. At the same time, they have started to embrace sustainability in their operations while satisfying consumer demand for hyper-personalization, flexible fulfilment options and other innovations. And how should our supply chain network, capabilities and partnerships change in response?

Supplies 202

Supplies Retail eCommerce Fulfillment 202

Retail TouchPoints

OCTOBER 3, 2023

It was at that point that putting the technology and operations in place to fulfill from an increasingly complex supply chain network embarked upon its next frontier. Prior to the advent of the omni shopper, most retail businesses operated two fully siloed channels. Checking inventory in a local store but not placing an order?

Fulfillment 244

Fulfillment Shipping Costs Customer Supplies 244

Retail TouchPoints

AUGUST 19, 2021

But the lessons learned over the past year have also exacerbated how inefficient parts of the supply chain and retail industry are. They’re the place a consumer “has to go to” because of lack of planning or for essential purposes only. Creating a blended consumer experience is key to long-term success.

Supplies 264

Supplies Shipping Costs Retail Fulfillment 264

Retail TouchPoints

DECEMBER 13, 2021

Carrie Tharp, VP, Retail & Consumer, Google Cloud. These retailers are using the Cloud to unlock digital potential across their business — both online and in stores — and Carrie Tharp, Google Cloud’s VP of Retail and Consumer, is helping them do it. Now more than ever, “omni” is the focus.

Channel 182

Channel Omnichannel Retail Merchant Services 182

RetailMinded

OCTOBER 2, 2023

It’s all a part of our everyday vocabulary—and just as much as retail shopping holds so much power over us ordinary folks, so does the supply chain over the retailers behind the scenes. In the ever-evolving world of retail, success hinges on the seamless orchestration of an intricate web known as the supply chain.

Supplies 52

Supplies Retail eCommerce Platforms eCommerce 52

Retail TouchPoints

JUNE 9, 2022

The majority of consumer goods and retail (CGR) companies have accelerated their digital journeys over the last two years to better serve the growing number of online shoppers. In the end, consumer goods and retail companies are shining examples of why CX and EX are inextricably linked. And it doesn’t stop there.

Consumer Goods 222

Consumer Goods Consumer Retail B2C 222

Retail TouchPoints

OCTOBER 15, 2021

Brands and retailers are feeling mounting pressure — from consumers, shareholders and even their boards — to be more inclusive. But it’s still true that only a small fraction of the fashion retail market has put tactical plans into place to support this significant consumer base. It’s that whole spectrum in between.”

Consumer 289

Consumer Retail Merchant Services Fashion 289

Retail TouchPoints

JULY 18, 2023

The mergers and acquisitions market remains strong for direct-to-consumer firms that operate across a spectrum of channels, but investors are now going back to the fundamentals and targeting companies with evidence of economic success.

Customer 208

Customer Specialty Retailers Supplies Banking 208

Retail TouchPoints

OCTOBER 4, 2023

Whether it was inspiration from this “summer of sport” or keeping up with the ever-changing weather, the increasing unpredictability of consumers’ shopping habits was on display this summer. Investing in digital channels can make the difference between a highly profitable pivot and stock waiting in the warehouse for the end-of-season sales.

Omnichannel 258

Omnichannel Merchant Services BigCommerce Payment Services 258

GetElastic

SEPTEMBER 9, 2022

Supply Chain Crisis & Product Catalog Management. With an international supply chain crisis fueled by a global pandemic, the public is left with empty shelves and shortages, plus skyrocketing prices when they do find comparable products. However, in the fear of delivery delays, supply chain vendors add fuel to the fire themselves.

Supplies 78

Supplies Management Shipping Costs Payment Services 78

RTP blog

MARCH 29, 2019

This abbreviation refers to brands that don’t operate on the traditional value chain model of design-produce-market/distribute through channel. DTC refers to the process of selling directly to the consumer. DNVBs, are brands that are digitally native, sell primarily through the Internet and own their supply chain end to end.

Consumer 150

Consumer eCommerce Supplies Reference 150

Retail TouchPoints

APRIL 26, 2024

The Bark product portfolio now includes toys, food, treats, dental kits and dental chews, and the brand is forging deep relationships with retailers like Target and PetSmart to bring this growing assortment to consumers. Consumers want what is best for their dog; it’s personal.

Toys 238

Toys Social Media Subscription Consumer 238

Retail TouchPoints

JANUARY 9, 2024

This way buyers can choose what media channels perform best. Retail Media Networks that offer managed service advertising solutions are likely to take a more active approach to channel selection. The goal of this complex equation is to find the optimal data and channel mix to achieve maximum value for brands.

Retail 283

Retail Omnichannel Channel Mobile 283