Retail TouchPoints

FEBRUARY 3, 2021

compared to the previous year. Clearly, foot traffic to retail shops, restaurants and offline venues across the country remains down quite significantly. The good news is that there are a number of reasons for offline retailers to be optimistic. In the last week of February, national in-store traffic was up 3.5%

Retail 244

Retail Consumer eCommerce Marketing 244

Retail TouchPoints

JULY 23, 2021

Last year, multiple lockdowns and store closures forced fashion retailers to go online. We have seen new shops, small shops and global fashion brands create or add a stronger online presence to adapt to the changes the pandemic created. . Shoppers began reprioritizing what was essential and what was not compared to 2019.

Fashion 263

Fashion eCommerce eCommerce Platforms Social Media 263

Wiser

FEBRUARY 26, 2024

The Implications of Retailer Pricing Discrepancies Shopper Perception and Brand Image Price Consistency: Shoppers often equate price consistency with brand reliability. Value Perception: When a product is available at a lower price at one retailer compared to others, it leads shoppers to question its value.

Retail 78

Retail Channel Consumer Improvements 78

Wiser

APRIL 18, 2024

Below we’ll delve into some intricacies of how brand managers within CPG organizations manage to get their products in front of shoppers , addressing both the opportunities and internal conflicts that arise between global and local teams, as well as between eCommerce/digital and in-store teams.

Channel 78

Channel Management Social Media eCommerce 78

Kissmetrics

JUNE 11, 2021

Launched in 2014, BrickSeek started as a website to help Lego enthusiasts find hard-to-find pieces—on and offline. With these, the software can find the best discount prices on specific products you want—for online and offline stores. Until BrickSeek came along, that is. What Is BrickSeek? Saves Time (and Energy).

eCommerce 335

eCommerce Consumer Merchant Services Small Business Retail 335

Retail TouchPoints

OCTOBER 23, 2020

Even with the current uncertainty related to COVID-19, the C2B model has some advantages over traditional retail, especially in providing a seamless integration between online and retail shopping. Today’s consumers are digital experts and gravitate toward online platforms where they can shop 24/7. According to the U.S.

Retail 210

Retail Online Retail Consumer Fulfillment 210

iVend

OCTOBER 16, 2023

Read more Retailers who understand their customers and use that knowledge to personalize customer engagement benefit on two fronts: Closing the gap – between the online and instore experience, to offer a true omnichannel retail experience. iVend helps retailers iVend helps retailers to capture and analyse customer data.

POS 105

POS Payment Services Payments Omnichannel 105

Retail TouchPoints

OCTOBER 30, 2023

Consumers, on the other hand, should compare rates at the point of sale with those provided by their card issuer to ensure they are getting a good deal. As we navigate the complexities of global commerce, the need for efficient and transparent international transaction methods becomes increasingly apparent. Benefits for Retailers 1.

Payment Services 242

Payment Services Merchant Services Payments Point of Sale 242

Retail TouchPoints

MARCH 9, 2023

Hawkins’ job is to actually deliver on all those buzzy retail aspirations — omnichannel, seamless, frictionless — and fast, because if there’s one thing the mobile-first Gen Z shopper is not known for, it’s patience. Here’s one thing he’s learned about that generation, both at work and at home — they want what they want when they want it. “My

Omnichannel 273

Omnichannel Social Media Mobile Fashion 273

iVend

JUNE 15, 2022

When shoppers in the UK realised that retail giant Marks and Spencer was charging different prices for goods bought in-store to those purchased through its online delivery arm, Ocado, there was anger and outrage. This lack of distinction between channels means that shoppers expect the same pricing, no matter how they transact.

Customer Experience 98

Customer Experience Customer Retail Channel 98

Groove

FEBRUARY 8, 2020

One of the most immediate, high impact eCommerce strategies to increase online sales is optimizing the checkout process. Online shoppers are impatient. Let's relate this to an offline shopping experience. This blog offers recommendations from an emotional shopping approach. Site Speed & One Page Checkout.

eCommerce 293

eCommerce Merchant Services Shipping Costs Shopping Carts 293

RTP blog

FEBRUARY 12, 2018

While digital visitors to an online retailer’s web site can be tracked, analyzed and influenced throughout their journey from site entry to sale, retailers in the real world have struggled to source the same level of analytics from entry into the store to the checkout. And retail is no exception. However, that could be changing.

eCommerce 300

eCommerce Retail Live Chat Point of Sale 300

Ecommerce Platforms

MARCH 18, 2023

Quick answer : The term “retail store” typically applies to a physical, or brick-and-mortar location, such as a supermarket, boutique, or individual offline store. Over the years, various forms of “retail” have emerged, from online retail (Ecommerce) to mobile and app-based retail sales. What is Retail? How Does Retail Work?

eCommerce 104

eCommerce Shipping Costs Payment Services Small Business Retail 104

iVend

OCTOBER 10, 2023

Having the ability to predict the future, to know how shoppers are going to behave would make retailers as excited as a child finding a full Santa sack at the end of their bed on Christmas morning. Retailers therefore need to focus on ways to interact with shoppers in the store and online.

Technology 105

Technology POS Retail Gifts 105

Retail TouchPoints

FEBRUARY 18, 2022

The past two years have seen a rapid evolution of retailers’ digital operations, and perhaps more importantly led to a dramatic shift in the role that ecommerce plays in the overall shopping experience. That, combined with more stringent data privacy regulations, has made data collection and enrichment a top investment priority for 2022.

eCommerce 294

eCommerce Shipping Costs Channel Operations 294

RTP blog

MAY 21, 2018

The competition from Amazon, and the wave of digitally native, direct to consumer brands it inspired, is undoubtedly stiff, but to say the battle for shoppers’ hearts (and wallets) is lost is to oversimplify the challenge. The challenge facing retail as a whole is how to identify the valuable shopper and engage with them.

Department Stores 150

Department Stores Travel Mobile Consumer 150

365 Retail

DECEMBER 13, 2023

With AI, retailers can leverage shopping history data and trends to provide users with personalised suggestions, rooted in their online behaviours, preferences and location. According to Salesforce’s Connected Shoppers report , one in six shoppers have already used generative AI for purchase inspiration.

Retail 62

Retail Gifts Shipping Costs Customer Loyalty 62

Retail TouchPoints

OCTOBER 14, 2020

Some brands have tried to get ahead of these changes and take advantage of the rise of online retail sales, while laggards are currently seeing the windfalls of their actions, or lack thereof. The upcoming financial quarter presents a golden opportunity for retail brands online. Plan for an Elongated Holiday Season.

Fulfillment 212

Fulfillment Supplies Omnichannel Operations 212

SellBrite

MARCH 11, 2019

Online shopping has become the place people head to when they want to buy anything from food to furniture to cars. The good news is there are brick-and-mortar “principles” that you can use online to make it even easier for people to shop and go through the sales funnel quicker. Imitate the offline experience with personalization.

Clothing 133

Clothing Social Media eCommerce Accessories 133

365 Retail

FEBRUARY 1, 2024

In sharp contrast to the pandemic years, shoppers in the UK are reverting to more traditional methods and going back to brick-and mortar stores. It is accustomed to the convenience, speed, and seamlessness of online shopping- attributes not typically associated with its offline counterpart. SoftPoS – What and why?

Payment Services 52

Payment Services Merchant Services Consumer Banking 52

Kissmetrics

MARCH 30, 2018

The shopper is more technologically advanced than ever before and is empowered to drive disruptive changes in traditional retail business. The ability to see, touch and try products before purchase remains the biggest motivator for consumers to shop offline. And that’s not the only thing stopping consumers from buying online.

eCommerce 210

eCommerce eCommerce Marketing Marketing Shipping Costs 210

RTP blog

AUGUST 23, 2019

By Derek O’Carroll, Brightpearl If you Google “buy online pick up in store” (BOPIS), you’ll be struck by how popular in-store pickup has become with consumers — but only with the big box retailers like Macy’s, Old Navy, Kohl’s, JCPenney, Target and Walmart. of total retail spend within the next four years.

Merchant Services 150

Merchant Services Marketing Retail Shipping Costs 150

365 Retail

JUNE 19, 2023

CACI, the consumer and location intelligence specialist, has revealed that Vinted, the online marketplace, has matched Primark for the number of cashless transactions in March and April. The data comes from CACI’s new platform, Brand Dimensions, which compares spend across 300 well-known brands representative of the UK market.

Fashion 62

Fashion Retail Multi-channel Clothing 62

Smile.io

NOVEMBER 17, 2022

According to the National Retail Federation , holiday sales for 2022 are expected to increase between 6% and 8% compared to 2021. Blog Gabrielle Policella What is Small Business Saturday Small Business Saturday was started in 2010 by American Express to encourage shoppers to shop at small businesses. Provide shipping options.

Small Business Retail 80

Small Business Retail Social Media Omnichannel Customer Loyalty 80

Retail TouchPoints

SEPTEMBER 23, 2020

An AARP “Venture Capital Review” projects a 58% increase in Boomer spending over the next 10-15 years, compared to a mere 24% increase projected for those in the 25-50 age group. . Every Shopper Matters. Every shopper matters. Talk of Millennials is rampant throughout the retail industry. trillion.

Consumer 181

Consumer Retail Channel Omnichannel 181

Wiser

JULY 25, 2023

Promotions can be both digital and offline activities. Digital promotions include online ads, email marketing campaigns, or social media posts that let potential customers know about special offers available to them. Starting and running a small business is one of the most rewarding experiences that anyone can have.

Small Business Retail 147

Small Business Retail Social Media PPC Events 147

SellBrite

FEBRUARY 25, 2019

Between social media campaigns with popular influencers and display ads that pop up everywhere on the web, it’s no wonder customers are distracted online. Compared to customers from 10, 15, 20 years ago who shopped at the same stores within a small radius, customers today are a different breed. Get your customers involved.

eCommerce 153

eCommerce Social Media Recommendation Shipping Costs 153

Kissmetrics

MARCH 25, 2021

American pet owners are some of the biggest spenders online , pet food and pet supplies being second only to vitamins for e-commerce. Online spending for this $70 billion industry is growing year over year. When pet owners go online, they’re looking for a solution to an immediate problem. Answer Pet Owners’ Questions.

Social Media 272

Social Media Marketing eCommerce Supplies 272

lateshipment

OCTOBER 16, 2020

Retail businesses, both offline and online, can’t afford to miss out on their most important time of the year. It may seem unfair to compare this year with any other year. Online and other non-store sales were up 14.6 How’s this year’s holiday season going to turn out? What are consumers planning?

Shipping Costs 211

Shipping Costs eCommerce Social Media Shipping 211

Smile.io

MAY 15, 2023

But if you understand your shoppers and truly build an audience, acquiring the right customer will become much easier. Understanding the five most common types of online shoppers that could be visiting your store is the first step: Discount seekers. Need-based shoppers. One-time shoppers are committed to finding deals.

Shipping Costs 79

Shipping Costs Arts Blog Social Media 79

Ecommerce Platforms

MAY 21, 2020

Taking your brick and mortar store online, comes with short term and long-term benefits. In the long term, moving your store online keeps you in business. Thousands of brick and mortar stores have closed down because shoppers are moving online. The 12 Building Blocks for Moving Your Brick-and-Mortar Store Online.

Payment Services 211

Payment Services Merchant Services Shipping Costs Payments 211

Ecommerce Platforms

MAY 30, 2022

It's 2022, and Amazon still is the biggest player in online commerce. The forecasts of the pre-COVID era suggested that ecommerce would experience a steady growth in 2020 compared to 2019, and that the trend will follow into 2021 as well. It's also not very likely that this is going to change anytime soon. ?????. That's one big wow!

eCommerce 104

eCommerce Electronics Other Toys 104

ChannelAdvisor

MAY 12, 2022

Online merchandising is a key e-commerce success factor. Limited screen real estate and short customer attention span mean e-commerce websites need to play their cards right or risk driving interested shoppers away. Brands who sell on their own online channels exercise an amazing amount of control over their online merchandising.

eCommerce 91

eCommerce Marketing Retail Channel 91

Kibo

JUNE 10, 2021

Just like omnichannel, a multichannel strategy incorporates the online and offline sales channels consumers use to interact with retailers. Just like omnichannel, a multichannel strategy incorporates the online and offline sales channels consumers use to interact with retailers. Unified Commerce’s 7X Impact on Revenue.

Omnichannel 62

Omnichannel Multichannel Social Media Channel 62

RTP blog

APRIL 9, 2018

Blending Online And Offline Nordstrom’s acquisitions further support the importance of omnichannel experiences. Many online-only retailers have invested in similar omnichannel strategies, by purchasing physical storefronts to increase the channels where they’re available to consumers.

Customer Experience 150

Customer Experience Customer Omnichannel eCommerce 150

ESW

MAY 17, 2023

Brands can and should consumerise B2B experiences and enable online business shopping that’s as easy and convenient as a DTC channel. Digitally enabled buyers want to conduct the majority of their research online instead of interacting with a sales rep. The landscape is quickly changing to make B2B ecommerce buying the norm.

B2B 78

B2B Payment Services Consumer Electronics Payments 78

Kibo

AUGUST 6, 2020

Prep your online store: With ecommerce playing a bigger role this year for many retailers, the report shares details about how to be ready by preparing operations to manage spikes in traffic. The guide notes that the segment is easily identifiable, and the perfect candidate for personalized messaging.

Retail 62

Retail Fulfillment Multichannel Order Fulfillment 62