Retail TouchPoints

NOVEMBER 1, 2023

Just in the time for the holiday shopping season, Google is debuting new features to help merchants capture consumers’ attention in search results, including a small business “tag,” generative AI tools for product imagery and a more detailed business information module in search results.

Merchant Services 210

Merchant Services Small Business Retail Social Media Shopify 210

Retail TouchPoints

OCTOBER 11, 2021

A global pandemic, social unrest, the proliferation of “fake news” and political gridlock have led to an erosion of consumers’ faith in some of our country’s most revered institutions. Conversely, trust in large and small businesses has increased significantly since the pandemic.

Consumer 147

Consumer Small Business Retail Customer Definition 147

Retail TouchPoints

MARCH 31, 2023

Retailers know that customer engagement must be the focus of their marketing efforts. And it’s increasingly clear that brands that embrace financial services within the customer journey are scoring highly on engagement scores. Many customers bail at this point. Its simplicity works for the retailer and customer alike.

Financial Services 233

Financial Services Payment Services Payments Small Business Retail 233

Retail TouchPoints

MARCH 6, 2024

Experts indicate that the root of shopping malls’ “identity crisis” is their inability to effectively leverage data to curate experiences that represent the full scope of consumers’ needs and lifestyles. That is, until Dolphin Centre in the UK. That sits along two strands: one being, how do you shift the culture internally?

Small Business Retail 235

Small Business Retail Events Merchant Services Consumer 235

Retail TouchPoints

JUNE 14, 2023

Nearly every major retailer has embraced consumer demands for quick and easy delivery. The rise of delivery services has made it easier for consumers to get purchases more quickly and for retailers to offer these services more widely. If adopted, the retail delivery fee would go into effect Jan.

Small Business Retail 260

Small Business Retail Retail Shipping Costs Clothing 260

Retail TouchPoints

JULY 24, 2023

With so many unique approaches to connectivity, retailers often struggle with effectively reaching their customers. In fact, 71% of shoppers told McKinsey that they expect personalization from their favorite retailers , and 76% of shoppers are frustrated when retailers don’t offer personalization.

Small Business Retail 205

Small Business Retail Marketing Retail Social Media 205

Korona

SEPTEMBER 7, 2022

Managing a successful small business takes many aspects into account. In addition to knowing the basics of small business, you also need to know about financial management, human resource management, technology, inventory, and the laws and regulations pertaining to your business. Focus on your customers.

Small Business Retail 52

Small Business Retail Payment Services Management Payments 52

Retail TouchPoints

JUNE 4, 2021

In particular, consumer expectations for contactless payment methods as a result of health and safety concerns during the pandemic are galvanizing retailers to integrate flexible, contactless payment options like voice payment technologies into their operations. that consumer spending fell by a record 16.4%

Payment Services 163

Payment Services Payments Small Business Retail Technology 163

Retail TouchPoints

FEBRUARY 1, 2022

In conversations with retailers, technology partners and industry veterans in my network, several points have stood out. One area of investment by retailers is a shift to buy online, pick up in-store (BOPIS), which was called “table stakes” by one retailer insider I talked with. Alternative Supply Chain Options.

Small Business Retail 227

Small Business Retail Supplies Retail B2C 227

Retail TouchPoints

DECEMBER 3, 2020

Retailers and industry experts have been forecasting a 2020 holiday season dominated by ecommerce almost since the world started taking COVID-19 seriously, and results from “Cyber Weekend,” or BFCM (Black Friday/Cyber Monday), effectively made their case. Consumers spent $10.8 billion , a 15.1% increase over the same day last year. “At

Small Business Retail 175

Small Business Retail Mobile Travel Consumer 175

Retail TouchPoints

FEBRUARY 21, 2024

Online shopping is now easier than ever before, enabling consumers to purchase everything from socks to a dining room table from a computer at their home to a mobile phone in an airport terminal. While this is good news for many ecommerce retailers, it has also become more and more expensive to deliver those goods to customers.

Shipping Costs 211

Shipping Costs Shipping eCommerce Small Business Retail 211

Retail TouchPoints

APRIL 18, 2024

Gopuff has partnered with Misfits Market , an online grocer dedicated to reducing food waste that delivers to Gopuff’s microfulfillment centers nearly every day, while Grubhub will work with Mercato , an online marketplace for independent grocery stores with more than 950 retailers across the country.

Small Business Retail 225

Small Business Retail Banking Fulfillment Supplies 225

Retail TouchPoints

MAY 23, 2022

“One of my strategic pillars is to attract the highest quality members via inspired applications that support the different ways they do business to drive margin per member, improve customer experience and drive network health ,” said Powell in an interview with Retail TouchPoints. Our whole vibe is different now.

Payment Services 233

Payment Services Small Business Retail Shopify Gifts 233

Retail TouchPoints

SEPTEMBER 26, 2023

The agency has had its eye on Amazon for several years, most recently filing suit in June 2023 over Amazon membership practices that made it difficult for consumers to cancel Prime memberships. history,” said Stacy Mitchell, Co-Executive Director at the Institute for Local Self-Reliance in comments provided to Retail TouchPoints.

Small Business Retail 227

Small Business Retail B2C Electronics Fulfillment 227

Retail TouchPoints

NOVEMBER 29, 2023

They were core destinations for all things retail; where families spent hours on a free Saturday and where teens, hungry for independence, spent many Friday nights to build their social clout. However, that doesn’t mean consumers don’t want to go to malls. I have one [mall] by me that used to mainly be apparel retailers.

Small Business Retail 232

Small Business Retail Omnichannel Consumer Retail 232

Payoneer

JUNE 12, 2023

How drop shipping from US suppliers helps small businesses Editor’s Note : This article is a guest post by Devon Funk, a freelancer at Spocket. Source : Oberlo Small Business Statistics In today’s business landscape, small businesses drive robust economic growth and job creation. Out of the 33.2

Small Business Retail 26

Small Business Retail Payment Services Drop Ship Shipping Costs 26

Retail TouchPoints

AUGUST 15, 2022

The partnership follows Office Depot parent company The ODP Corporation’s rejection of a proposal to split up the Office Depot and OfficeMax businesses or pursue a sale. Uber has been building up its delivery and transportation options across the retail industry. This is not Office Depot’s first foray into delivery.

Small Business Retail 224

Small Business Retail Customer Experience Improvements eCommerce 224

Retail TouchPoints

MARCH 22, 2022

This platform, with its humble beginnings selling used books, has gone on to power the careers and fortunes of countless small businesses. Amazon’s innovations also have inspired some of the most game-changing new business models in retail, adopted by Target , Walmart and Macy’s to name just a few.

Small Business Retail 281

Small Business Retail Retail Shopify eCommerce 281

Retail TouchPoints

APRIL 26, 2023

Major retailers are increasingly rolling out the red carpet to draw in small business customers: Ikea has launched a new loyalty program for SMBs called the Ikea Business Network, and Lowe’s is enhancing its business loyalty program with a suite of new mobile tools for business owners.

Customer 279

Customer Small Business Retail Electronics Travel 279

lateshipment

OCTOBER 30, 2020

Shipping carriers are already straining their capacity due to social distancing norms and supply-chain restrictions. Retailers, on the other hand, will need to put in efforts from their end to survive and have a good holiday season run. Expected consumer spending – Consumers in the United States are projected to spend $8.05

Shipping 243

Shipping Small Business Retail Marketing Retail 243

Retail TouchPoints

OCTOBER 21, 2022

With those kind of numbers in play, it’s no surprise that competition in the space is fierce, and retail is a central battleground. Retail TouchPoints (RTP): The world of payments is actually a pretty exciting place right now — tell us how Venmo is capitalizing on all this momentum. million small businesses with profiles.

Payments 294

Payments Merchant Services Payment Services PayPal 294

Korona

JANUARY 11, 2022

The retail industry is booming like never before despite the turmoil caused by the COVID-19 pandemic. In fact, the National Retail Federation estimated that retail sales exceeded $4.44 In 2022, global retail sales are expected to reach $26.69 According to Score , small retail businesses, which account for 98.6%

Small Business Retail 52

Small Business Retail POS Blog Shipping Costs 52

365 Retail

APRIL 20, 2022

The UK Government has today announced new rules “to protect consumers’ hard-earned cash” and the hospitality sector by releasing plans to make illegal hosting a fake review and paying someone to write a fake review. New measures requiring legal changes, such as tackling fake reviews, will come into effect following parliamentary approval.

Consumer 62

Consumer Leisure Small Business Retail Subscription 62

Retail TouchPoints

FEBRUARY 19, 2021

Retailers across multiple verticals are taking concrete steps to diversify their merchandise mixes with products produced by women, Black people and other people of color. Each of the winners received marketing and mentoring support along with a place in the retailer’s merchandise mix. Tracee Ellis Ross. Big Find pitch session.

Small Business Retail 252

Small Business Retail Retail Apparel Accessories 252

Ecommerce Platforms

MARCH 18, 2023

Quick answer : The term “retail store” typically applies to a physical, or brick-and-mortar location, such as a supermarket, boutique, or individual offline store. Both retail and ecommerce stores have their own distinctive pros and cons to consider for any entrepreneur. What is Retail? How Does Retail Work?

eCommerce 104

eCommerce Shipping Costs Payment Services Small Business Retail 104

Korona

AUGUST 9, 2022

If you are a retail business owner, chances are you have experienced increased prices for your products from your suppliers in the last several months. While economists and the National Retail Federation still expect U.S. While economists and the National Retail Federation still expect U.S. Table of Contents.

Shipping Costs 97

Shipping Costs Small Business Retail Payment Services POS 97

Retail TouchPoints

AUGUST 24, 2023

The newly named platform — Popshoplive, powered by CS — will allow creators to sell products directly to their followers via their own branded storefronts rather than referring them to brands and retailers. CommentSold has sold more than 147 million items from over 7,000 small to enterprise-sized retailers on its platform.

Drop Ship 197

Drop Ship Social Media Small Business Retail Fulfillment 197

Retail TouchPoints

SEPTEMBER 21, 2021

The 2021 Retail Strategy & Planning webinar series, now available on demand, brought together retailers, solution providers, practitioners and industry experts from firms including IDC, Alvarez & Marsal, WSL Strategic Retail and Cambridge Retail Advisors. She wore it and the retailer got blasted with traffic.

Payments 207

Payments Payment Services Customer Experience Social Media 207

Retail TouchPoints

FEBRUARY 15, 2024

. “Partnering with Starbucks is part of our commitment to invest in meaningful ways to thank our clients for choosing to do business with us,” said Shikha Narula, Head of Consumer and Small Business Product Strategy and Transformation at Bank of America in a statement.

Banking 229

Banking Sporting Goods Customer Consumer 229

Retail TouchPoints

SEPTEMBER 18, 2020

Often, the real challenge involves getting the ear of retail gatekeepers and convincing them that the new product deserves shelf space. 25, small business owners can apply on Lowes.com/MakingItWithLowes. 25, small business owners can apply on Lowes.com/MakingItWithLowes. Through Sept. Through Sept. Daymond John.

Small Business Retail 189

Small Business Retail Social Media Channel Improvements 189

Retail TouchPoints

JULY 27, 2020

COVID-19 has changed retail. Earlier this year, we released a report, titled “The Best Vision is Insight,” outlining our predictions for the top retail trends of 2020. Nowadays, the experience of browsing virtual re-creations of physical stores couldn’t be more important for consumers. Cybersecurity Finds Its Cheat Code.

Payment Services 171

Payment Services eCommerce Small Business Retail Retail 171

Retail TouchPoints

NOVEMBER 19, 2020

In pursuit of its goal of becoming the leading global marketplace for buyers and sellers, eBay has been introducing tech-fueled programs and activations designed to connect with consumers’ rapidly evolving needs. Retail TouchPoints (RTP): Due to COVID-19, U.S. What impacts has this had on eBay’s business? UK and Germany.

Small Business Retail 156

Small Business Retail Shipping Costs eCommerce Online Retail 156

Retail TouchPoints

NOVEMBER 15, 2021

The additional funding will help Podium expand to offer its services to more small businesses. The platform is designed to help companies collect payments, manage communications with consumers and create more personalized marketing campaigns. “We This latest round brings the company’s valuation to over $3 billion.

Payment Services 262

Payment Services Consumer Management Marketing 262

Retail TouchPoints

APRIL 8, 2022

Google is not a retailer or a marketplace, and it doesn’t want to be — the company is very clear about that. Google’s broader company mission is to make the world’s information available and useful for everybody,” said Matt Madrigal, VP and General Manager of Merchant Shopping at Google in an interview with Retail TouchPoints.

Merchant Services 260

Merchant Services Shipping Costs Small Business Retail eCommerce 260

Korona

FEBRUARY 16, 2021

Today’s customers have different expectations and needs than those of 10 – 20 years ago. Businesses need to go modern to take advantage of this change with modern business processes to meet clients’ and consumers’ needs. So, of what importance will going modern be to your business? trillion.

Small Business Retail 52

Small Business Retail Payment Services Payments POS 52

RETAIL MANAGEMENT SOFTWARE

MAY 24, 2022

The transition to digital marketing has accelerated over the past two years, and the customer experience has improved dramatically. However, strong headwinds threaten continued growth as retail businesses face ongoing disruption from the pandemic, supply chain challenges, and climate change.

Payment Services 81

Payment Services Small Business Retail Marketing Retail 81

Retail TouchPoints

DECEMBER 6, 2021

To aid its efforts, DoorDash also announced that it had formed a small business advisory council in NYC to “help inform our future partnership with the city’s small businesses, inclusive of bodegas.”. “As the largest and most reliable logistics network in the U.S.,

Merchant Services 262

Merchant Services Small Business Retail Information Consumer 262