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RetailX Virtual: How 4 Digital-First Retailers Leverage Tech To Enhance Human Connections

Retail TouchPoints

Four retailers speaking at a recent RetailX Virtual Experience, “ Human Connection: Retail’s Secret Ingredient in the Digital Age ,” revealed how they tapped their organizational expertise and the advantages of technology to overcome the effects of COVID-19 lockdowns. Wine.com Taps Experts To Ease Selection Process. to 24 months.

eCommerce 246
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Capitalizing on Livestreaming’s Growth Potential: Expert Advice for Newbies

Retail TouchPoints

For brands considering livestreaming or just starting to dip their toes in the water, experts recommend answering three basic questions that will shape their live commerce strategies. Bao Arakov, Livestreaming Analyst at Coresight Research, recommended that brands ask (and answer) three key questions: 1.

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10 best practices for a successful ecommerce homepage

GetElastic

It’s a major point in online retail, which forces ecommerce websites to highlight the free shipping feature on their homepages (that is, of course, if they offer free shipping at all). Give Recommendations. You can take advantage of it by giving personalized recommendations based on users’ history of interactions with your content.

eCommerce 166
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Best Live Chat Software

Kissmetrics

Live chat has quickly become an integral part of customer service in the digital era. When a customer or website visitor has a question, complaint, or needs some other type of assistance, they expect to reach your brand via live chat. Every website needs to have live chat. Automation.

Live Chat 297
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How eCommerce Impacts B2B Account Management

GetElastic

I will explore some of these areas and provide some recommendations for how to get the account team, marketing team and eCommerce team aligned. Recommended Action: Account managers likely have a list of repeatable tasks the eCommerce and marketing automation teams can use to design more self-service buyer experiences. Source: J.D.

B2B 141
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Benefits of HubSpot: 3 Features to Help You Grow

Groove

The growth and development of today’s technologies has changed the way businesses operate. This software will allow you to satisfy today’s empowered customer through HubSpot’s live chat and help desk features. We understand the difficulties businesses face when finding the best way to drive revenue. Benefits of HubSpot.

Live Chat 244
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Jasper Review: Does It Cross a Creative, Ethical Line?

Ecommerce Platforms

Technology and artificial intelligence doesn't often threaten the creative industry. Unfortunately, AI technology isn't sophisticated enough to create screeds of mistake-free writing. Of course, the nuance of freehand drawing can't be replicated, and Jasper’s art does have a slightly artificial feel.

Arts 197