Retail TouchPoints

JANUARY 30, 2024

For retail businesses, integrating Gen AI is about navigating a path that harmonizes cutting-edge technology with ethical stewardship, ensuring that AI deployments enrich the retail experience without compromising on core business values. Here are six fundamental aspects of crafting a robust Gen AI strategy for businesses.

Retail 340

Retail Customer Experience Technology Customer Data 340

Retail TouchPoints

MARCH 18, 2024

Additionally, 93% of these retailers say they’re already using generative AI to support personalization of customer-facing communications like emails and product recommendations. What’s even more remarkable about these adoption rates is how quickly they have risen.

Retail 316

Retail SEO Operations Consumer Goods 316

Retail TouchPoints

JUNE 21, 2023

These reasons are why retailers consistently turn to technology for help. Some ways retailers have turned to technology for shrink reduction include RFID tags on products to cut down on theft, robots in aisles to check labels and automated pickers in the warehouse to lower the risk of damaging products.

Technology 267

Technology Supplies Operations Mobile 267

Retail TouchPoints

DECEMBER 23, 2022

Adapting to our current economic realities is no different — it will require a mix of creativity, technology and agility. These first-generation technologies are being outpaced with third-generation technologies built around AI. With consumers pulling back on spending due to rising prices, retailers must evolve as well.

eCommerce 257

eCommerce Shipping Costs Retail Recommendation 257

Retail TouchPoints

APRIL 27, 2021

What’s less well-known is that thousands of other retailers are using Amazon technology to power their businesses. Real-time, personalized product recommendations on StockX ? Of course, this isn’t charity on Amazon’s part. Amazon is well known for being one of the largest retailers in the world. That started with AWS.

Retail 331

Retail Technology Recommendation eCommerce 331

Ecommerce Platforms

APRIL 16, 2018

This is particularly true for online course platforms. You'll start to see why Teachery doesn't charge any transaction fees and if it's the right platform for you to start selling your online courses. However, it's also important to have excellent course building and selling tools, so this is where we'll talk about those.

Payments 80

Payments Payment Services Document eCommerce Platforms 80

Retail TouchPoints

DECEMBER 12, 2022

But when the brand incorporated virtual fitting room technology from AI-first mobile body measuring company 3DLOOK , the solution helped TA3 Swim cut its size-related customer return percentage nearly in half, to 9% , over a six-month period. Of course, regular sizing was also an issue since the perfect fit was absolutely critical.

Apparel 213

Apparel Small Business Retail Recommendation Technology 213

Retail TouchPoints

JANUARY 20, 2022

The store is built around personalization, so as customers shop and scan items, machine learning algorithms will offer up tailored, real-time recommendations of other products that the shopper might be interested in — an IRL iteration of the online recommendations engine.

Clothing 260

Clothing Payment Services Apparel Department Stores 260

Retail TouchPoints

JUNE 13, 2023

When Houle started with Aldo Group as Senior Director of Digital Technology, “We were primarily focused on digitalizing our retail experience across all channels,” he said in an interview with Retail TouchPoints. It involves not just the right technology but also the right skills, processes, and culture.

Supplies 272

Supplies Customer Experience Technology Omnichannel 272

365 Retail

NOVEMBER 13, 2023

While the potential behind the technology is significant, AI is a polarising subject. I’d like to argue that AI is a powerful but incremental step that follows very similar patterns and characteristics of the millennia of technological advances that preceded it.

Retail 111

Retail Recommendation Technology Fashion 111

Retail TouchPoints

APRIL 18, 2023

This is why we’ve been experimenting with technology that makes shopping more immersive. Nearly a third of Americans buy something based on an influencer recommendation at least once a week [ 4 ]. And of course, building trust throughout the payment process is also incredibly important. I personally love sneakers.

Merchant Services 286

Merchant Services Payment Services Social Media Retail 286

Retail TouchPoints

FEBRUARY 7, 2023

For example, churn prediction, recommendation engines and customer lifetime value models were discussed at multiple booths. It seems retailers are finally upgrading their marketing technology stacks with this technology. If you haven’t explored ChatGPT to get a sense of its capabilities, you are missing out.

Retail 277

Retail POS Apparel Department Stores 277

Wiser

JUNE 18, 2019

Facial recognition isn’t new but uses for the technology have been increasing. Congress has held hearings about facial recognition as prominent members shared their concerns regarding the technology. Perhaps more importantly, will consumers welcome the technology? Will facial recognition catch on in retail? Better Consumer Data.

Technology 74

Technology Consumer Events Recommendation 74

Retail TouchPoints

SEPTEMBER 19, 2023

Other frequently missing elements include autocomplete in the search box, personalization of search results, alternative product recommendations and filtering tools. Of course not every customer who’s struggling with your search tools will complete a survey.

Customer Experience 285

Customer Experience Customer eCommerce Customer Loyalty 285

Retail TouchPoints

APRIL 29, 2021

Retailers are turning toward a future, preferably sooner rather than later, where they leverage technology to automate processes, and rely on science rather than human guesswork to forecast and recommend the right course of action. A newly emerging area of opportunity is in private label products.

Retail 279

Retail Recommendation Supplies Technology 279

365 Retail

FEBRUARY 12, 2024

For instance, you can leverage technology to start automated online businesses like dropshipping or affiliate marketing websites. Affiliate Marketing You may have recommended a product or service to someone else. Now, imagine getting money for recommending people.

Beauty and Health 52

Beauty and Health Social Media Recommendation Games 52

ROI Revolution

MARCH 6, 2024

We recommend studying Google’s documentation on creating helpful content. Of course, if certification doesn’t interest you, you can always hire a team of experts (like us) to help! Here are five that we recommend trying for yourself. Google Chrome Web Store, BuiltWith Technology Profiler. Moz, Moz.com.

SEO 148

SEO Document Recommendation Magento 148

Retail TouchPoints

JANUARY 19, 2023

For brands considering livestreaming or just starting to dip their toes in the water, experts recommend answering three basic questions that will shape their live commerce strategies. Bao Arakov, Livestreaming Analyst at Coresight Research, recommended that brands ask (and answer) three key questions: 1.

Social Media 298

Social Media X-cart Consumer Events 298

Retail TouchPoints

AUGUST 17, 2021

Of course, the pop-up achieves this. Solutions like Quorso pull in data from across the business to create tailored recommendations for each store. Embrace Technology. New technologies present new possibilities for profitability. But how can physical stores achieve newly required levels of flexibility?

Retail 279

Retail Social Media Events Technology 279

Retail TouchPoints

JANUARY 31, 2022

Grider discussed the reasons why Home Depot has focused its resources on improving search, as well as the retailer’s overall commitment to technology as a competitive advantage. That also helps us make good recommendations for their shopping cart. But of course a lot depends on home values, the equity you have in your home and its age.

Improvements 247

Improvements Shopping Carts Technology Consumer 247

Wiser

OCTOBER 3, 2023

This allows for immediate course correction if a promotion is not meeting its objectives, thereby minimizing potential losses. In essence, monitoring is the compass that guides promotional activities, ensuring they stay on course to deliver the desired impact. Strategy No.

Improvements 144

Improvements Technology Marketing Customer Loyalty 144

Retail TouchPoints

FEBRUARY 23, 2022

But with the rise of omnichannel fulfillment, “phygital” experiences and more elevated storytelling, Nicholas believes design is going to matter a lot more: “Not at the expense of functionality or technology, of course, but through and with those elements.” Nicholas added that retailers will need to create a “synergy of these forces.”

Fulfillment 297

Fulfillment Vend Operations Technology 297

Retail TouchPoints

SEPTEMBER 20, 2022

The Walmart Connect partner program is adding a fourth designation, “Innovation Partner,” to its current categories of technology platforms, service partners and solution providers. The Innovation Partners will provide “test and learn” social, entertainment and livestreaming opportunities.

Retail 283

Retail Social Media Apparel Omnichannel 283

Kissmetrics

APRIL 5, 2021

We recommend looking for courses on reputable platforms with lots of good reviews. With that in mind, here are the top ten online Photoshop classes we recommend. The creator of this video course is Adam Zollinger, a 3D graphic artist with over a decade of experience and numerous awards and a range of designs under his belt.

Subscription 169

Subscription Seminar Fashion Books 169

Retail TouchPoints

SEPTEMBER 30, 2021

However, poor sampling, size limitations, high costs and margin of human error can leave companies with data that’s inaccurate or already outdated by the time brands have time to course correct. This translates into product recommendations that improve customer experience and loyalty, differentiation and revenue.

Consumer 296

Consumer Social Media Improvements Customer Loyalty 296

Retail TouchPoints

MARCH 10, 2021

The current dynamic pricing strategies allow you to automate and optimize data analysis tasks so that they recommend the most appropriate prices at all times, and thus increase product profitability in an increasingly competitive market. Growing Trends in 2021.

Payment Services 279

Payment Services eCommerce Cryptocurrencies Digital Currency 279

Retail TouchPoints

AUGUST 5, 2021

Whenever a new technology emerges, it’s generally greeted with a healthy mix of excitement and skepticism. It makes sense to both welcome and challenge technology, since organizations and consumers should only adopt solutions that help them improve and succeed. The technology is replacing humans’ jobs.

Customer Experience 246

Customer Experience Technology Customer Information 246

Retail TouchPoints

JUNE 8, 2023

Proxy transactions in sneakers also became riskier over the course of 2022. However, simply declining all proxy transactions is not a recommended solution for retailers, as there are also many legitimate reasons for using proxy servers, such as anonymous browsing and access to geo-locked websites.

eCommerce 281

eCommerce Fashion Jewelry Electronics 281

Kissmetrics

OCTOBER 30, 2020

Artificial intelligence (AI) is an umbrella term that covers several different technologies, including machine learning (ML), computer vision, natural language processing (NLP), deep learning, and other, still emerging technologies. It is a technology designed to make our work and life easier. What’s the point of AI?

SEO 295

SEO Improvements Technology Other 295

Retail TouchPoints

MAY 5, 2021

Propelled by new technologies and heightened consumer demand, some segments that had been slower to gain traction online finally moved into the digital fast lane — cars , adult beverages and even trees , to name just a few. Easier said than done, of course. That’s where technology is key, according to Brandenberg.

Automotive 279

Automotive Food and Beverages eCommerce Consumer 279

Retail TouchPoints

JULY 2, 2020

Four retailers speaking at a recent RetailX Virtual Experience, “ Human Connection: Retail’s Secret Ingredient in the Digital Age ,” revealed how they tapped their organizational expertise and the advantages of technology to overcome the effects of COVID-19 lockdowns. The company hired more than 500. to 24 months.

eCommerce 264

eCommerce Retail Live Chat Home Furnishings 264

Blue Acorn

JULY 19, 2017

We already know that ecommerce is typically fueled by technology and how much of the market adopts it–hello mobile revolution–but what about the trends we see now? So what’s likely to change beyond the technology? Beyond what we can physically see will be a layer of smart technology, embracing things like beacons.

Technology 63

Technology Payments Payment Services B2B 63

GetElastic

SEPTEMBER 2, 2021

I will explore some of these areas and provide some recommendations for how to get the account team, marketing team and eCommerce team aligned. Recommended Action: Account managers likely have a list of repeatable tasks the eCommerce and marketing automation teams can use to design more self-service buyer experiences.

B2B 141

B2B Management eCommerce B2C 141

Retail TouchPoints

OCTOBER 4, 2023

They support your beliefs, and they’re offering recommendations and finding ways to engage with consumers that can even go beyond their category. Technology and some of the advancements in commerce are helping retailers deliver against this idea, and retail media networks are actually a huge component of that ,” said Reduto.

Retail 284

Retail Consumer Shopping Carts Technology 284

lateshipment

FEBRUARY 6, 2024

All they need is a little encouragement in the form of product recommendations & promotions that double the chances. Personalized product recommendations: Convert visits to your order tracking page into repeat purchases with personalized product recommendations based on your customers’ recent purchases.

eCommerce 130

eCommerce Customer Customer Retention Merchant Services 130

Kissmetrics

NOVEMBER 2, 2021

With so much technology making web, app, and software designing more accessible to the masses, you have the opportunity to create new websites and apps for your brand. The Nielsen Norman Group has a giant library full of book-size research papers, packed with detailed recommendations and findings on just about everything.

Books 225

Books Mobile Download Information 225

lateshipment

APRIL 9, 2024

Of course, not dismissing them as trivial but when you think about it the hurdles or pain points on your customers’ pre and purchase phase of the journey account for minimal damage and are easily rectifiable since most of it is under your control.

eCommerce 130

eCommerce Merchant Services Shipping Costs Customer 130