Ecommerce Platforms

JANUARY 27, 2023

The market for live chat software is predicted to increase to $1.7 Couple this with LiveChat’s own studies that show that “customers expect to chat online with businesses,” and the takeaway is clear: failing to provide this service can put you behind your competitors. Why Should You Invest in Live Chat Software? billion in 2030.

Live Chat 104

Live Chat Shipping Costs Multi-channel X-cart 104

Retail TouchPoints

JUNE 9, 2023

By necessity, retailers are most concerned with the present day: they have to make sales and engage customers in the moment, no matter what channel they’re operating in. There’s the AI-powered Customer Data Platform provider Pairzon , AI imaging provider Claid.ai ; and AI-powered inventory optimization from syrup.

Presentation 224

Presentation Customer Data Channel Operations 224

Retail TouchPoints

FEBRUARY 27, 2024

With this evolution into digital sales and the increased use of data mining, retailers are facing unprecedented challenges in digital security. Cyberattacks and network outages can disrupt operations and erode customer loyalty. Employee Training Avoiding human error is often the first line of defense against cyber threats.

Payment Services 235

Payment Services Retail POS Operations 235

Retail TouchPoints

MAY 29, 2024

Businesses and organizations across virtually all markets and niches are exploring how artificial intelligence (AI) could benefit their operations. Businesses must work with software providers that help them manage data consent, privacy, and compliance.

POS 279

POS Merchant Services Point of Sale Department Stores 279

Ecommerce Platforms

MARCH 8, 2023

Live chat software has quickly become an essential tool for ecommerce businesses. In today's digital world, customers expect fast, convenient, and streamlined support. To keep up with customer demands, ecommerce stores must offer efficient service options. What are The Best Live Chat Software for Ecommerce Platforms?

Live Chat 104

Live Chat eCommerce Shipping Costs Payment Services 104

Ecommerce Platforms

MARCH 4, 2023

Live chat software has quickly become an essential tool for ecommerce businesses. In today's digital world, customers expect fast, convenient, and streamlined support. To keep up with customer demands, ecommerce stores must offer efficient service options. What are The Best Live Chat Software for Ecommerce Platforms?

Live Chat 104

Live Chat eCommerce Shipping Costs Payment Services 104

Retail TouchPoints

AUGUST 10, 2022

Thankfully, as retailers have shifted to more digital strategies, the hardware and software tools to protect equipment have evolved to keep pace. Prevention and visibility are essential factors in achieving the always-on power retailers demand, especially with many retailers pushing data to distributed infrastructure at multiple locations.

Small Business Retail 252

Small Business Retail Retail Telecommunications Events 252

Retail TouchPoints

NOVEMBER 12, 2020

Rillavoice speech analytics software is designed to enhance conversations between store associates and shoppers in physical retail settings. The tool seeks to help retailers capture much more customer data, and at a faster rate compared to surveys and mystery shoppers. Social media or word of mouth? Price, fit or competition?

Multi-channel 226

Multi-channel Customer Social Media Retail 226

MagentoBrain

MARCH 30, 2023

Technology has been advancing at a rapid pace, and software development is one of the most lucrative fields in the tech industry. With the increasing reliance on technology in our daily lives, software businesses have become a viable and lucrative option for entrepreneurs.

Payments 59

Payments eCommerce Platforms eCommerce Subscription 59

retailnext

SEPTEMBER 24, 2019

Retailers depend directly on consumers for their business growth, which has placed shopper experience and customer satisfaction at the top of the priority list, making customer and market research very important. Streamline your cash flow and other retail operations. Recognizing potential threats.

Customer Data 88

Customer Data Improvements Customer Social Media 88

Korona

FEBRUARY 19, 2021

When trying to keep your business afloat during a pandemic, customer data safety may be the last thing on your mind. And it’s far from the last thing on your shoppers’ minds – 79% of customers worry about their data security and privacy issues. 7% loss of customers. Customer Database Software.

Customer Data 52

Customer Data Small Business Retail Payment Services Customer 52

Korona

FEBRUARY 19, 2021

When trying to keep your business afloat during a pandemic, customer data safety may be the last thing on your mind. And it’s far from the last thing on your shoppers’ minds – 79% of customers worry about their data security and privacy issues. 7% loss of customers. Customer Database Software.

Customer Data 52

Customer Data Small Business Retail Payment Services Customer 52

Korona

FEBRUARY 19, 2021

When trying to keep your business afloat during a pandemic, customer data safety may be the last thing on your mind. And it’s far from the last thing on your shoppers’ minds – 79% of customers worry about their data security and privacy issues. 7% loss of customers. 65% loss in trust.

Customer Data 52

Customer Data Small Business Retail Payment Services Customer 52

Retail TouchPoints

AUGUST 12, 2022

Cannabis dispensary operator Planet 13 has adopted IDScan.net identification scanners for increased compliance and security. These are synced with the software provider’s AI-powered VeriScan Online Enterprise technology to accurately and quickly authenticate government-issued documents while also gathering important consumer data.

Document 201

Document Customer Data Technology Operations 201

RetailMinded

MAY 17, 2024

Managed IT support (MIT) involves external managed service providers (MSPs) handling a company’s technology needs, including network operations, data backups, cybersecurity, and maintaining software and hardware. These include transaction handling, inventory management, and e-commerce operations.

Management 52

Management Retail Operations Customer Experience 52

Retail TouchPoints

NOVEMBER 14, 2022

Additionally, by implementing an AI-powered forecasting solution, you can increase your operational efficiency and enhance customer satisfaction by proactively managing your supply chain while reducing waste and costs across your operations. Customer support. Operations. Start Realizing the Benefits of AI.

Customer Loyalty 314

Customer Loyalty Operations Improvements Customer Experience 314

Retail TouchPoints

JUNE 16, 2022

Earlier in June 2022, the retailer adopted the Adobe Experience Platform to enhance the abilities of its customer data platform (CDP) for creating personalized campaigns. The new software allows Home Depot to minimize the chances of customers receiving offers for unrelated goods in the days following a transaction.

Mobile 273

Mobile Demo Improvements Customer Experience 273

Retail TouchPoints

APRIL 23, 2021

Therefore, running a retail business in America requires a lot of effort and efficient technology for operation management. A customer setting foot in a retail outlet expects immediate and impeccable service, similar to the one received through an online purchase. Refined Customer Service and Retention. billion by 2024.

Retail 213

Retail Operations Customer Retention Order Fulfillment 213

RETAIL MANAGEMENT SOFTWARE

NOVEMBER 26, 2019

Managing retail operations holistically means focusing on each aspect of the business and managing each essential element of the operation effectively and efficiently. Budgeting – Managing retail operations successfully is about managing expenses and creating realistic sales targets. Your retail environment is unique.

Operations 59

Operations Management Retail Customer Retention 59

Retail TouchPoints

JULY 10, 2023

These first movers near universally are noting the gigantic opportunity to transform their business, from operations to customer relations and retention. For example, Verneek, a New York City-based software startup, has a generative AI application called Quin Shopping AI. And there’s plenty of money at stake.

Merchant Services 262

Merchant Services Shipping Costs Retail Social Media 262

365 Retail

FEBRUARY 1, 2024

PoS systems are becoming essential for managing everyday commercial operations, from simple payment processing to inventory management and sales analytics in retail companies. In this article, we’ll dive into the main benefits PoS systems can bring and must-have features you should incorporate into your custom PoS software.

POS 52

POS Merchant Services Payment Services Customer 52

FastSpring

APRIL 23, 2024

FastSpring is an experienced merchant of record that provides an all-in-one payment platform for SaaS, software, and digital goods businesses, including VAT and sales tax management, payment localization, and consumer support. Third-party integrations for recurring billing software, accounting, and more.

Payment Services 112

Payment Services Merchant Services Payments Subscription 112

Retail TouchPoints

JULY 28, 2022

Retailers can license AR software to build their own virtual try-on features. So it’s important to closely review contracts obtaining or providing virtual try-on solutions to understand exactly how data will flow between parties and how each is permitted to use and keep data. Keep customer data safe.

Retail 225

Retail Customer Data Information Consumer 225

ESW

JUNE 4, 2024

Minimising returns has become a priority for many brands – especially brands with international DTC operations. If you find yourself dealing with a returns dilemma or want to avoid one altogether, leveraging the power of data analytics may be your answer. The strategic applications of data in reducing return rates are numerous.

Merchant Services 78

Merchant Services Social Media Consumer Electronics Customer Experience 78

Retail TouchPoints

FEBRUARY 4, 2021

Most retailers are keenly aware that the credit card and customer data on their networks is a prime target for hackers, and so they barricade access points to their websites and ecommerce systems to ward off intrusion. But their cybersecurity teams pay much less attention to the sprawling network of vendors in the supply chain.

Supplies 292

Supplies Payment Services Payments Document 292

RETAIL MANAGEMENT SOFTWARE

MARCH 26, 2024

Personalize the Shopping Experience: Make customers feel valued and appreciated by personalizing their shopping experience. Utilize customer data and insights to tailor your marketing efforts and promotions to individual interests. Request a demo to optimize your retail operations for the upcoming spring season.

Retail 77

Retail Outdoor Omnichannel Presentation 77

RETAIL MANAGEMENT SOFTWARE

JANUARY 16, 2024

In 2024, retailers are expected to prioritize eco-friendly initiatives, from sustainable sourcing and packaging to energy-efficient operations. Personalization Powered by AI: Artificial intelligence (AI) is revolutionizing the way retailers understand and cater to individual customer needs.

Payment Services 98

Payment Services Retail Supplies Omnichannel 98

Optimizely

AUGUST 16, 2018

But knowing it’s important and actually being able to utilize data are very different things. Unfortunately, complete and accurate customer data has been shockingly difficult to get your hands on in B2C marketing. But what if you could eliminate the gap between data and marketing execution? Own your customer data.

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B2C Customer Data Omnichannel Marketing 210

RTP blog

DECEMBER 23, 2019

And unlike on-premise large infrastructure systems, CCaaS solutions can operate without the need for large continual investments. It gives retailers the ability to make operational adjustments in real time, ensuring that customers are not being left on hold but instead receiving the support they need.

Payment Services 195

Payment Services eCommerce Payments Mobile 195

RETAIL MANAGEMENT SOFTWARE

JULY 17, 2023

These powerful tools offer actionable insights, data-driven decision-making, and improved supply chain visibility, leading to improved performance and increased profitability. The Role of Business Intelligence Business Intelligence solutions enable retailers to harness the power of data and transform it into actionable insights.

Supplies 89

Supplies Retail Improvements Demo 89

Retail TouchPoints

JUNE 29, 2022

Depending on if your location is accessible from the street, operating inside of a mall, a supermarket or even an airport, your security design should reflect this location. Keep the following ideas in mind when implementing camera products and software. Maximize the Visibility and Power of Your Security Cameras.

Small Business Retail 253

Small Business Retail Payment Services Retail POS 253

RETAIL MANAGEMENT SOFTWARE

NOVEMBER 26, 2019

Managing retail operations holistically means focusing on each aspect of the business and managing each essential element of the operation effectively and efficiently. Budgeting – Managing retail operations successfully is about managing expenses and creating realistic sales targets. Your retail environment is unique.

Operations 40

Operations Management Retail Customer Retention 40

Retail TouchPoints

AUGUST 1, 2023

The Customer at the Center Using predictive analytics for decision-making is one strategy merchants can adopt to enhance profitability. Simply reviewing historical and present sales data won’t cut it. The voice of the customer – data coming directly from shoppers – is vital for making accurate forecasting and buying decisions.

Retail 237

Retail Shipping Costs eCommerce Consumer 237

RETAIL MANAGEMENT SOFTWARE

NOVEMBER 7, 2023

AI is reshaping the business world as today’s future-ready retailers and consumer goods manufacturers leverage technology to streamline operations and connect more closely with consumers. AI algorithms analyze customer data to understand preferences, behavior, and purchase history.

Marketing 95

Marketing Retail Customer Loyalty Games 95

RetailMinded

AUGUST 24, 2023

By incorporating multitenant workflow automation software into their operations, retailers enhance their interactions with customers and streamline their internal processes. How Multitenant Workflow Automation Software Changes The Game When you combine AI with multitenant workflow automation software, the magic begins.

Retail 97

Retail eCommerce eCommerce Platforms Customer Experience 97

365 Retail

JULY 3, 2023

From contact information to credit card numbers, the amount of personal information that businesses collect from their customers has gone over the roof over the last few years. This means that business owners must always ensure that their customer data is secure around the clock. Let’s get started.

B2B 52

B2B Subscription Customer Data Information 52

RETAIL MANAGEMENT SOFTWARE

SEPTEMBER 22, 2020

Managing a jewelry store or a fast-growing retail operation is already a daunting task when you don’t have a smart Jewelry business software system to tame the day to day operations; let alone coping with the changing dynamics of consumer trends and markets in the disruptive times.

Jewelry 120

Jewelry POS Point of Sale Management 120