Smile.io

APRIL 7, 2020

On social media, for example, Facebook gets as many as 8 billion video views per day. Did you know that you can capitalize on video to enhance your customer experience? Before we look at various ways to engage and enhance customer experience using video, let’s explore why video is crucial for your brand today.

Customer Experience 69

Customer Experience Customer eCommerce Customer Loyalty 69

365 Retail

JANUARY 29, 2024

Customers will feel as though their personal interests are being met and will, in turn, be more likely to increase or repeat their business. The persona touch can also work in an offline fashion as well, harking back to what some might consider a bygone age when retailers took time to interact with their customers.

Payment Services 52

Payment Services Social Media Retail Customer Retention 52

Kissmetrics

MARCH 29, 2018

However, according to the Adobe Digital Index Report , returning customers make up 40% of revenues whilst representing only 8% of visitors. This tells us there’s a huge opportunity to increase customer retention rates further to support revenue growth. Why would a customer come back? It’s important to set the scene.

Customer Retention 205

Customer Retention Customer eCommerce Merchant Services 205

GetElastic

SEPTEMBER 15, 2021

Customer Loyalty Programs: Almost all B2B marketers strive to find a balance between acquiring new customers and retaining existing customers. However, data shows that: 33% of marketers plan to increase spending on customer acquisition, versus only 18% on customer retention.

B2B 146

B2B eCommerce Customer SEO 146

Retail TouchPoints

MAY 23, 2023

Initially known for its Merino wool-crafted coasters, the brand has ventured into adjacent categories including kitchen, workspace and fashion. To boost wholesale and DTC acquisition, the brand also has been ramping up paid marketing investments — specifically social media and search.

Specialty Retailers 230

Specialty Retailers Consumer Social Media Accessories 230

Omnisend

APRIL 15, 2021

Loyalty and rewards programs have become one of the trending add-ons for online stores looking to increase their number of new customers. The answer is simple—loyalty programs are essential for improving customer retention and ROI. Customers are four times more likely to purchase your products if a friend referred them.

Omnichannel 78

Omnichannel Shipping Costs Social Media eCommerce 78

Optimizely

JULY 31, 2018

Come for the thought-provoking journalism that highlights customer experiences, stay for the clever British humor… or should we say, humour? Where to start: Remembering Kate Spade — A look back on how the popular designer and trailblazer found her feet in the fashion industry. But it all starts with a great customer experience.

eCommerce 223

eCommerce Shopify SEO Customer Retention 223

Omnisend

JUNE 15, 2021

Doing so creates a lifelong customer that engages with and purchases from you over and over again. This is the role that customer lifecycle management plays in ecommerce—creating brand loyalty while establishing and skyrocketing customer retention. Retention marketing is useful during each stage of the lifecycle.

Merchant Services 78

Merchant Services Marketing Customer eCommerce 78

Omnisend

APRIL 15, 2021

Loyalty and rewards programs have become one of the trending add-ons for online stores looking to increase their number of new customers. The answer is simple—loyalty programs are essential for improving customer retention and ROI. Customers are four times more likely to purchase your products if a friend referred them.

Omnichannel 78

Omnichannel Shipping Costs Social Media Reference 78

SellBrite

MAY 6, 2019

When Pinterest first launched back in 2010, it was the go-to place for women to browse and pin the latest fashion, decor, and meal planning trends. Although it has fewer users than other social media platforms, Pinterest is emerging as a leader for ecommerce. Why use Pinterest for ecommerce. Add ‘Shop the Look’ Pins.

eCommerce 141

eCommerce Social Media Comparison Shopping SEO 141

Smile.io

FEBRUARY 1, 2023

We have compiled a list of 23 Black-owned small businesses to support in 2023 from four different categories—fashion and accessories, beauty and skincare, haircare, home and lifestyle, and food and beverage. Fashion and accessories 1. We’re looking at the top 10 examples of CSR used as a customer retention tool.

Food and Beverages 129

Food and Beverages Beauty and Health Gifts Accessories 129

Smile.io

MAY 15, 2023

This makes impulse buyers particularly prone to shopping in industries that are rapidly changing, such as fashion, beauty, and technology. Woof and Wonder encourages newsletter sign-ups with a discount Woof and Wonder have amassed a strong brand community by offering multiple channels to communicate with their customers.

Shipping Costs 80

Shipping Costs Arts Blog Social Media 80

Smile.io

SEPTEMBER 2, 2021

These recommendations provide an elevated experience by demonstrating an understanding of each customer’s purchase habits and preferred products. With features like the customized Beauty Profile, Beauty Insiders are treated to a customer experience that extends beyond the parameters of the program.

Fashion 58

Fashion Recommendation Customer Customer Retention 58

Smile.io

FEBRUARY 16, 2023

When you look at the numbers, the fashion industry is an extremely attractive market to be in (pun fully intended). This is directly related to the fact that, as a society, we love to shop for fashion. With so much money being spent every year, the fashion industry is extremely competitive.

Fashion 61

Fashion Social Media Events Small Business Retail 61

Smile.io

MARCH 1, 2023

Jungalow includes their mission in their product page What you can learn from Jungalow Include your mission through every step of the customer experience journey. Add more information on the product page or include socially responsible initiatives in your loyalty program.

Customer Retention 96

Customer Retention Customer Apparel Clothing 96

ecomdash

NOVEMBER 26, 2018

Merchants can focus on building more personalized content and customer experiences for their target customers which leads to stronger brand loyalty. Studies show that a 5% increase in customer retention leads to a 95% increase in profits. Take a peek at their online store, social media, and customer reviews.

Shipping Costs 148

Shipping Costs eCommerce Food and Beverages Fulfillment 148

Kissmetrics

MAY 24, 2018

Instead, rewards programs, brand reputation, and trustworthy online reviews have taken the place of good, old-fashioned word-of-mouth recommendations. Some brands like Wendy’s are even using negative reviews as a chance to make a splash on social media and go viral. Don’t panic. Don’t ignore them. Instead, embrace them.

Games 230

Games Improvements Social Media Customer 230

Payoneer

FEBRUARY 22, 2023

The market is comprised of five major categories: Electronics & Media, Fashion, Furniture & Appliances, Food & Personal Care, and Toys, Hobby & DIY. To ensure that customers enjoy a hassle-free experience, multiple payment options should be made available to cater to different preferences.

Payment Services 26

Payment Services Payments eCommerce Cryptocurrencies 26

Smile.io

FEBRUARY 2, 2024

Repeat Customer Rate 💡 Repeat Customer Rate is the proportion of orders from customers placing at least their second order with a store within the year. Repeat customer rate has increased or remained constant across industries in 2023, indicating increased customer retention. YoY growth.

Customer Loyalty 87

Customer Loyalty eCommerce Customer Merchant Services 87

Ecommerce Platforms

JULY 19, 2021

As already mentioned, one of the primary reasons for companies in recent times choosing to go direct-to-consumer is that the conventional retail experience is no longer satisfactory to the modern customer. So it won't be a best practice for direct-to-consumer brands to simply replicate the current customer experience.

Consumer 197

Consumer Marketing Shipping Costs Article 197

Ecommerce Platforms

JULY 19, 2021

As already mentioned, one of the primary reasons for companies in recent times choosing to go direct-to-consumer is that the conventional retail experience is no longer satisfactory to the modern customer. So it won't be a best practice for direct-to-consumer brands to simply replicate the current customer experience.

Consumer 197

Consumer Marketing Shipping Costs Article 197

Ecommerce Platforms

FEBRUARY 13, 2020

One of the top-tier highlights is the capacity to integrate your pre-existing site or social media pages with the giant e-commerce site builder. For more context, you can experience first-hand how it feels like to go “Shopify” from our Shopify reviews. Customer support. Social media marketing.

Shopify 156

Shopify Merchant Services Payment Services eCommerce 156

Smile.io

JANUARY 17, 2023

Without further ado, let’s dive into the top 10 best customer loyalty programs of 2022. When you operate in a competitive industry, the customer experience matters more than ever. Customers can track all of their progress in the app, making it a smooth customer experience while you’re on the go.

Customer Loyalty 62

Customer Loyalty Customer Subscription Omnichannel 62

Omnisend

DECEMBER 5, 2023

Image via Shopify In the same vein, promote reviews across your blog, social media, and email newsletters. Customize your product descriptions How you describe your products counts. For instance, if you’re selling beauty and fashion products then you may opt to focus on Instagram and Pinterest.

Marketing 78

Marketing Social Media SEO Customer Retention 78

Retail TouchPoints

AUGUST 11, 2022

Customer experience , including: The new Women’s Fashion experience on Wish, currently live on Android and coming to iOS soon. While customer experience is the cornerstone of Talwar’s transformation strategy, that experience relies heavily on the platform’s merchants. Merchant quality.

Merchant Services 239

Merchant Services Shipping Costs Payments Consumer 239

RETAIL MANAGEMENT SOFTWARE

OCTOBER 3, 2022

It helps retail businesses extend their reach, expand their capabilities, and refine what their customers really want. Brands and retailers are connecting with consumers in-store through e-commerce, social media, mobile apps, seasonal kiosks, third-party marketplaces, and more. Improve Customer Experience.

Retail 85

Retail Shipping Costs Customer Retention eCommerce 85