RTP blog

AUGUST 30, 2019

If you’ve ever wandered into a beauty retailer’s store or lost yourself in the beauty section of a department store, you know all too well the endless number of alternatives the consumer faces when trying to figure out which beauty products to purchase.

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GetElastic

AUGUST 2, 2017

Augmented reality is an ecommerce technology changing the way people buy online. Different from virtual reality in which the real world is replaced by the view inside virtual reality headsets, augmented reality blends online, mobile and real-world experiences. Read the Virgin Media case study. Learn more about Elastic Path Commerce.

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eCommerce Technology eCommerce Technology eCommerce Platforms 121

RetailWire

JUNE 16, 2021

Neiman Marcus has said that it will invest $500 million to remodel stores, speed deliveries of online orders and acquire new technology focused on improving the shopping experience for its well-heeled customers.

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Retail TouchPoints

NOVEMBER 16, 2023

For visitors that can’t make it to the store in person, Crate & Barrel also has created a virtual version of the new flagship that can be visited by customers around the world. ” As with the architecture, the assortment and services inside the store were curated for the brand’s New York City clientele. .

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Retail TouchPoints

MARCH 7, 2022

The metaverse may be the perfect solution to provide the necessary middle-ground between the convenience of online shopping and the immersive experience of physical shopping. Trained as an interior designer, McDannald joined Baltimore’s New Design Light firm in the sales department in 2003 before becoming co-owner in 2009.

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Retail TouchPoints

JUNE 15, 2022

And because food shopping decisions align directly with consumers’ needs and preferences, food retailers have a unique opportunity to differentiate through the physical experience they offer. For example, La Grande Epicerie in France was spotlighted as the “crème de la crème” of the French gourmet retail experience.

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Retail TouchPoints

OCTOBER 6, 2022

The Retail TouchPoints 2022 Retail Strategy & Planning (#RSP22) webinar series, now available on-demand, offered a wealth of tips and best practices across critical areas including pricing, location-based technology, inventory management and marketplaces. YOY growth this holiday season, whereas department stores will only see a 0.3%

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Sailthru

JUNE 13, 2018

But more than that, they illustrate the opportunity brands have to leverage their scale and modernize the customer experience. Those who are not only surviving, but thriving, in today’s complicated retail landscape understand that consumers don’t look at shopping as “I’ll buy this online and that in a store.” Census data.

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Retail TouchPoints

JANUARY 20, 2022

In mid-2021 rumors also surfaced of plans for large-footprint department stores , although Amazon hasn’t formally announced anything along these lines. Amazon Style could be a first foray in the department store realm where the company could expand to other untouched categories at brick-and-mortar, such as homewares.

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Retail TouchPoints

JULY 20, 2022

“There has always been a gap between consumer demands and retailer execution of seamless shopping experiences,” Wu said in an interview with Retail TouchPoints. Technology moves at lightning speed and customers get more and more sophisticated and demanding. As an example, curbside pickup exploded during COVID.

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Retail TouchPoints

APRIL 6, 2022

Retailers today are searching for the perfect blend of brick-and-mortar retail and ecommerce synergies, yet this formula is different for every brand, location and customer. RTP: What technology has the most impact on aligning ecommerce and retail design? Retail now works in tandem with entertainment, hospitality and wellness spaces.

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Retail TouchPoints

FEBRUARY 22, 2023

Now the onus is on developers to establish what that value means to them, and how it will impact: The spaces they design; The activations and partnerships they launch; The technology and omnichannel capabilities they integrate into the experience; and of course The brands, retailers and other companies they collaborate with.

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Retail TouchPoints

JUNE 17, 2021

Seeking to provide the same depth of product information that’s available online in a brick-and-mortar environment, Purina has partnered with Perch to create interactive endcaps in the pet sections of 200 Meijer stores. The technology has been used in categories such as beauty, CPG and accessories, primarily in department store environments.

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Beauty and Health Department Stores Accessories Customer Loyalty 155

Retail TouchPoints

SEPTEMBER 28, 2020

While Amazon and many big box retailers have announced their seasonal hiring plans, department stores and fashion chains have been notably, but not unexpectedly, quiet. The pandemic has negatively impacted the department stores’ businesses. Relieving Pressure On Stores.

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Retail TouchPoints

JANUARY 4, 2021

In the coming years, this booming online retail industry is set to be revolutionised by high-performance technology that’s more commonly associated with video games than digital shopping: implementing high render 3D graphics is one of the driving forces. The companies that stay ahead of the curve are seeing huge benefits to their businesses.

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RTP blog

SEPTEMBER 17, 2018

By Derek Peterson, Boingo Wireless A retail renaissance is upon us, driven by a shift in economics, competition and exponential advancement in technology, per a new report from Deloitte. Mobile has emerged as the crown jewel fueling the resurgence, as digital devices are now central to the in-store shopping experience.

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Retail TouchPoints

JUNE 22, 2023

This mantra has allowed Anthropologie to double down on tactics that make its store experience unique, such as its approach to store merchandising, which is more reminiscent of a small boutique than a chain retailer. “We We’re a specialty store with a range of products, so we think about how the consumer experiences the brand.

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Retail TouchPoints

JANUARY 28, 2021

Neiman Marcus Group (NMG) is making big moves to adapt to changing consumer behaviors, with strategic investments in talent, merchandising, technology and supply chain to reshape the Neiman Marcus and Bergdorf Goodman customer experience. 1, reporting to van Raemdonck.

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RetailMinded

DECEMBER 26, 2023

The backbone of retail was once built on the backs of brick-and-mortar stores but the fast rise of e-commerce broke that back. Technological advancements only added to this trend. E-commerce emerged in the late 20 th century and physical store visits declined with online platforms offering convenience and a wider selection of products.

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Retail TouchPoints

FEBRUARY 28, 2022

Even the most commoditized of traditional shopping experiences — the supermarket — always has counters for specialty items where people can interact with staff to get exactly what they want. Not surprisingly, live commerce can often increase sales as much as five times more than traditional digital experiences.

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Pivotree Blog

OCTOBER 10, 2023

.” Getting started on your modernization journey To manage complexity and change in the supply chain, companies need a strategy to automate, integrate, and transform their business with a technology-enabled ecosystem. For most companies, there’s no need to completely replace a legacy OMS system with something new.

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Retail TouchPoints

NOVEMBER 23, 2020

These investments in technology, online capability, including the acquisition of Jet.com , reconfiguring and refreshing stores to be able to handle in-store pickup, employee benefits to reduce turnover and price to continue to drive market share have paid off in spades. “In

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Pivotree Blog

OCTOBER 10, 2023

While inventory and fulfillment continue to drive customer experiences and repeat business, supply chains have become more complex and less reliable.The sudden shift in demand for retailers was epic, and as a result, new industry leaders emerged. Pre-pandemic, supply chains weren’t a hot topic.

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Retail TouchPoints

MARCH 22, 2022

If Amazon is using that technology, we should be using that technology,” said the Prosper keynote speaker, Koffee Kult Founder and President James Mardis, who launched his artisan coffee brand on Amazon in 2014. If Amazon is doing it, it needs to be on your radar. “If If Jeff Bezos is doing it, I want to do it.

Small Business Retail 282

Small Business Retail Retail Shopify eCommerce 282

Kibo

OCTOBER 8, 2021

By now, most retailers understand that customer experience (CX) is a priority when it comes to ecommerce. Providing an excellent online shopping experience is even more important than the quality of the product or service, per nearly two thousand businesses in a recent SuperOffice survey. Boscov’s BOPIS Program.

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GetElastic

MARCH 13, 2019

A step towards fully closing this gap means looking at the customer-facing experience offered and the potential to improve. With the adoption of Progressive Web Apps (PWA), retailers can offer better, if not the best way to deliver improved, faster customer experiences.

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Teamwork Retail

MAY 29, 2019

Growth in national wealth, advances in technology, and the continued exploitation of the New World led to the rise of a merchant class in Europe. As advances in technology such as the railroad and steam ships improved logistics, an ever-growing assortment of products and inventions were available. Retail Embraces Technology.

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Merchant Services Payment Services Retail eCommerce 70

Steve Dennis

JUNE 28, 2018

The moderate department store sector has been struggling for some two decades; first losing share to category killers and discount mass merchants, then to off-price retailers and now, increasingly, to Amazon. Since 2008, department stores’ share of total retail has sunk from 2.8% to about 1.7%.

Retail 76

Retail Department Stores eCommerce Workshop 76

Teamwork Retail

MAY 29, 2019

Growth in national wealth, advances in technology, and the continued exploitation of the New World led to the rise of a merchant class in Europe. As advances in technology such as the railroad and steam ships improved logistics, an ever-growing assortment of products and inventions were available. Retail Embraces Technology.

Merchant Services 48

Merchant Services Payment Services Retail eCommerce 48

Teamwork Retail

MAY 29, 2019

Growth in national wealth, advances in technology, and the continued exploitation of the New World led to the rise of a merchant class in Europe. As advances in technology such as the railroad and steam ships improved logistics, an ever-growing assortment of products and inventions were available. Retail Embraces Technology.

Merchant Services 48

Merchant Services Payment Services Retail eCommerce 48

Retail TouchPoints

AUGUST 5, 2020

In interviews with The Rainbow Group , a shopping center company and department store in China, they reported that they quickly upgraded their digital capacity, rebranded the company as a digital-first brand and changed their go-to-market strategy, all in 60 days. Experience Retail: We see the future of retail as “experience retail.”

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ROI Revolution

OCTOBER 9, 2019

The wireless earbuds have Bose noise reduction technology and can be asked to: Play a song. The index ranks retail brands according to how well they use data to personalize and connect the customer experience across email, ecommerce sites, and mobile apps. Book an Uber. Find a restaurant nearby.

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Beauty and Health Books Department Stores Mobile 60

Sailthru

MARCH 8, 2018

Technology has created a complex customer journey. They should also utilize cutting-edge technology that adds to the customer experience, such as augmented reality features in apps. The research firm graded the brands based websites, store locators, fulfillment, ecommerce, email, mobile, and social media.

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Retail TouchPoints

JULY 27, 2021

Rising ecommerce sales and the power of social networks empowered customers to discover new, cutting-edge brands, which meant many (especially millennials and Gen Z) spent less time in the beloved department stores that had long served as anchor tenants. Technology-based and digitally native brands have an ecosystem around them.

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Events Food and Beverages Beauty and Health Small Business Retail 278

lateshipment

OCTOBER 16, 2020

Digital transformation (Brick-to-Click) – A recent report by IBM states that the pandemic has accelerated the shift to digital shopping by roughly 5 years; the same report also indicates that by 2020, department stores will decline by 60% while e-commerce will grow by nearly 20%. The future present is online.

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Shipping Costs eCommerce Social Media Shipping 211

Kibo

MARCH 17, 2023

By providing detailed fulfillment data from the outset, retailers can build trust with customers and encourage them to make a purchase. Overall, incorporating fulfillment data earlier in the shopping journey is essential to creating a positive customer experience and improving overall satisfaction.

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Retail TouchPoints

OCTOBER 21, 2020

To that end, both Cody and Dennis pointed to malls’ need to revitalize their experiences by combining food, entertainment and partnerships with new, exciting brands — especially those in the digitally native direct-to-consumer (DTC) realm.

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