Retail TouchPoints

APRIL 20, 2022

“Our budtenders meet and walk with customers, populating their order on a tablet before heading to the cash desk for checkout.” Technology is thoughtfully embedded into the entire customer experience to serve both consumers and budtenders. Using Analytics and Customer Data to Localize and Personalize Cannabis Retailing.

Retail 354

Retail Social Media Technology Events 354

Retail TouchPoints

JULY 8, 2021

The companies will jointly invest in new customer experiences, events, marketing and on-premise advertising at Westfield shopping centers across the country, with plans to take the partnership global in the coming months. Unibail-Rodamco-Westfield (URW), owner of Westfield shopping centers in the U.S.,

Retail 264

Retail Events Customer Experience Consumer 264

Retail TouchPoints

JANUARY 26, 2022

There were other food options with nice tables and chairs and casual seating that could be booked for events, like a winery’s tasting. RTP: With malls putting a greater emphasis on dining, entertainment and events, is there a danger that people will come just to do those things and not to shop at the retail stores?

Outdoor 328

Outdoor Events Technology Customer Experience 328

iVend

APRIL 20, 2023

The point of sale is the engine room of every store, where the transactional business of retail takes place. It’s also often the only point at which there is any direct engagement with the shopper. Flexibility – the number of checkouts a store needs may increase – say in holiday season, or during sales. trillion by 2027.

POS 98

POS Mobile Point of Sale Payment Services 98

Retail TouchPoints

JUNE 2, 2023

For our customers it’s all about breadth.” Hot Topic has found that predictability — not necessarily speed — is among the most important aspects of the customer experience. The retailer has seen digital sales shift away from next-day deliveries, which now account for just 18.2%

Management 278

Management POS Shipping Costs Supplies 278

Retail TouchPoints

FEBRUARY 18, 2021

At its 350+ stores in 11 countries, Crocs has implemented customer engagement and merchandise management solutions for POS, merchandising, audit and operations management and analytics. Following a bumpy decade, the casual footwear brand experienced record sales last year as homebound consumers ditched their dress shoes in lieu of comfort.

POS 147

POS Customer Payment Services Social Media 147

365 Retail

DECEMBER 12, 2023

Rhone: Leading the way with omnichannel retail Rhone , the premium performance lifestyle brand, decided to maximise the value of its omnichannel customer data to deliver personalised customer experiences. The post Customer data: Which retailers are leading the way? appeared first on Retail News and Events.

Customer Data 52

Customer Data Customer Retail Omnichannel 52

iVend

OCTOBER 10, 2023

Retailers have to grow their share of a finite wallet, making promotions and customer experience an essential part of the retail mix. Different spending patterns – researchers are seeing less general browsing and impulse buying from shoppers, but also a willingness to spend a bit more on essentials and special events.

Technology 105

Technology POS Retail Gifts 105

iVend

OCTOBER 16, 2023

. ** Shallower sales growth – whilst experts are predicting growth in holiday sales compared to last year, they’re seeing a shallower trajectory than in the past, due to inflation and the cost of living crisis. Retailers can make the most of this trend with promotions focussed on celebrations, festivities and events.

POS 105

POS Payment Services Payments Omnichannel 105

Retail TouchPoints

AUGUST 30, 2023

In today’s challenging business landscape, where profit margins are shrinking, supply chains are slow and uncertain, labor shortages are prevalent and inflation is a concern, it is crucial for retailers and brands to differentiate between understanding customer habits and fostering customer loyalty in order to succeed.

Shipping Costs 262

Shipping Costs Improvements Live Chat Retail 262

Korona

OCTOBER 6, 2021

However, the universal features required in a POS system that will help ensure the continued success of your winery operations are the following: Customer Analytics and Marketing. Customer Relationship and Event Management. Customer Analytics and Marketing: A Must-Have Winery POS Feature . Food Menus.

POS 52

POS Payment Services Point of Sale Events 52

Retail TouchPoints

JULY 12, 2023

What AIOps is and what it can do for you: Originally coined by Gartner , AIOps combines big data and machine learning to automate IT operations processes, including event correlation, anomaly detection and causality determination.

Retail 246

Retail Operations Management POS 246

365 Retail

APRIL 2, 2024

Technological Innovation at Its Core Tokinomo’s approach integrates new technologies into retail, fundamentally altering the in-store experience through interactive and engaging robotics. Incorporating technology into retail, particularly with interactive robotics, has reshaped the shopping experience, making it more engaging and dynamic.

Point of Sale 40

Point of Sale Customer Loyalty Technology Arts 40

Korona

OCTOBER 6, 2021

However, the universal features required in a POS system that will help ensure the continued success of your winery operations are the following: CUSTOMER ANALYTICS AND MARKETING. CUSTOMER RELATIONSHIP AND EVENT MANAGEMENT. Customer Analytics and Marketing: A Must-Have Winery POS Feature . FOOD MENUS.

POS 52

POS Payment Services Point of Sale Shipping Costs 52

Retail TouchPoints

MAY 31, 2021

In the event that an associate informs the store of a COVID-19 diagnosis, video content analysis can help with contact tracing. Combined with point of sale systems and sales data, this can lead to improved merchandising, in-store displays and increased sales. Customer Demographics. Contact Tracing.

Retail 165

Retail Point of Sale Operations Definition 165

Retail TouchPoints

JULY 27, 2020

Faster checkouts can reduce long lines conditioned by social distancing, while the greater cleanliness associated with contactless appeals to consumers reluctant to touch anything at the point-of-sale. Cybersecurity Finds Its Cheat Code. Increased e-Commerce resulting from new online lifestyles has left it floundering.

Payment Services 243

Payment Services eCommerce Small Business Retail Retail 243

365 Retail

MARCH 7, 2022

Akeneo , the global leader in product experience management (PXM) and product information management (PIM), announced today that its annual global summit for the PIM and PXM community, Akeneo Unlock , is returning as an in-person event at the Maison de la Mutualité in Paris, on 15 and 16 March, 2022. About Akeneo.

eCommerce 52

eCommerce Workshop Omnichannel Events 52

Retail TouchPoints

DECEMBER 16, 2021

Walmart has planned more than 30 holiday-themed live shopping events for the 2021 season. Powering our commerce API with TalkShopLive will provide customers with a seamless checkout experience anywhere online while being entertained,” said Casey Schlaybaugh, VP of Brand at Walmart in a statement.

Magazine 264

Magazine POS Technology Consumer 264

Retail TouchPoints

JULY 29, 2020

To attract a new generation of shoppers, retailers are looking to redefine go-to-market strategies and reimagine the customer experience inside their physical store locations. To accomplish this, operational models need to be adapted quickly.

Payment Services 200

Payment Services Payments Retail Social Media 200

Retail TouchPoints

SEPTEMBER 8, 2020

Kohl’s Cash for every $50 spent during Kohl’s Cash promotional events. The Rewards balance will be shown on each shopping receipt and members will be notified digitally when they have Kohl’s Cash available. Members and non-members will be eligible to earn $10.

Customer Loyalty 298

Customer Loyalty Gifts Events Channel 298

GetElastic

MAY 24, 2023

When you have a reliable eCommerce payment processor, platform, or service provider, you spend less time maintaining the back end of your commerce experience and more time managing orders, improving customer experience, and expanding your business.

Payment Services 147

Payment Services Merchant Services Payments eCommerce 147

Retail TouchPoints

JULY 14, 2023

The power of mobile POS has allowed the North Face to completely transform the static cash wrap and eliminate 8 additional feet of space on each side of the smaller setup, allowing the retailer to add more space to the sales floor for product and customer engagement.

POS 245

POS Mobile Payment Services Technology 245

365 Retail

SEPTEMBER 1, 2023

At this year’s IRX @ DTX + UCX , at ExCel London on the 4th & 5th of October, he will discuss migrating to a modern commerce architecture to stay ahead of business and customer needs. Michael Jones, Chief Technology Officer, loveholidays Here, Michael shares some insights he will be discussing at the event.

Travel 65

Travel Books Technology Point of Sale 65

GetElastic

JUNE 22, 2022

The success of restaurant tech company Toast is a perfect example of unseating a deeply entrenched technology that nobody likes – the point of sale (POS) system. A dramatic shift to online shopping forced some retailers to overhaul their commerce systems to prepare for the new way customers were buying. Go to Demo Library.

Payment Services 78

Payment Services POS Demo Payments 78

iVend

MAY 25, 2021

Put on an event create a retail experience that the shopper can only have in store. A tasting, a demonstration, a masterclass, a fashion show, a makeover, a free trial or a ‘money can’t buy’ VIP personalised customer experience. Learn how loyalty programs can help you drive business growth. Explore iVend Loyalty 3.

Retail 52

Retail Gifts Point of Sale Payments 52

Teamwork Retail

SEPTEMBER 18, 2018

A modern point-of-sale (POS) system is more than just a cashwrap with a register and a card reader. Options that provide connectivity, payment processing, and customer engagement are just the beginning. Customer experience. The mobile POS device provides instant access to all stored customer information.

POS 54

POS Payment Services Retail Point of Sale 54

Korona

JUNE 23, 2022

Points to consider when looking for your next online ticketing system? KORONA Event: The best online ticketing software for event centers. Other top event ticketing software options. The best ticketing platform for your event depends entirely on the needs of your establishment.

Merchant Services 52

Merchant Services Payment Services POS Events 52

Retail TouchPoints

JULY 14, 2020

We participated in events like Coachella , partnered with two other beauty brands and launched the subscription box. We will support a co-worker by allowing them the time to participate in an event or cause they are passionate about, and we rally around them. RTP: What have been some of your most successful marketing strategies?

Shipping Costs 207

Shipping Costs Fulfillment Subscription Events 207

Teamwork Retail

SEPTEMBER 18, 2018

A modern point-of-sale (POS) system is more than just a cashwrap with a register and a card reader. Options that provide connectivity, payment processing, and customer engagement are just the beginning. Customer experience. The mobile POS device provides instant access to all stored customer information.

POS 48

POS Payment Services Retail Point of Sale 48

Retail TouchPoints

JUNE 15, 2022

Retailers can bring shoppers into product launches, inventory restocks and big merch delivery events that all drive purchase and store visits. Consumers shopping solo can “bring a gang of friends with them” via social channels and live chat platforms. AR and the Metaverse.

Payment Services 264

Payment Services Books Live Chat Fashion 264

RetailMinded

JANUARY 8, 2024

Introducing charitable actions at the point of sale or during promotional events does more than just warm and fuzzy stuff; it creates a ripple effect that resonates with consumers on a deeper level. That level of understanding can take the customer experience from “meh” to “wow.”

Customer Loyalty 59

Customer Loyalty Management Customer Retail 59

Retail TouchPoints

OCTOBER 19, 2022

With 89% of its employees identifying as female, Beyond Yoga strives to elevate women’s voices, including through events with partner brands that are founded or led by women, such as Sticky Be Socks , Dagne Dover , brk , Sundays and Bia Blooms.

Books 147

Books Shopify Technology Point of Sale 147

Smile.io

MAY 15, 2024

Positioning —How do you want customers to perceive your business compared to competitors? Promise —What values and customer experience can customers expect every time they engage with you? Omnichannel commerce is a strategy to reach customers across different platforms.

Payment Services 53

Payment Services Merchant Services eCommerce Payments 53

Retail TouchPoints

NOVEMBER 11, 2021

Check out the full Retail Innovation Conference agenda here , and register for the event here. ET, McKinsey Partner Jess Huang identifies best practices and offers guidance on making these strategic decisions. It’s free!

Merchant Services 342

Merchant Services Cryptocurrencies Payments Payment Services 342

RTP blog

MAY 12, 2017

With technologies like mobile payments, chatbots and apps, retailers and brands alike are able to reach consumers directly, whether it’s through point-of-sale systems or transactional programs on social media, like Instagram’s ‘Shop Now’ button. The new tension points in the path to purchase completely benefit the consumer.

Payment Services 150

Payment Services Drop Ship Retail Shipping Costs 150

Omnisend

JANUARY 8, 2024

Instead, you can build customer retention by nurturing solid relationships through: Excellent customer service Personalized interactions Attractive incentives In this article, we’ll look at effective strategies you can use to drive more repeat purchases for your business. Start free today See pricing What is a repeat customer?

Customer 88

Customer Customer Retention Social Media X-cart 88

365 Retail

NOVEMBER 16, 2023

Per Overgaard, CTO EMEA, Lenovo ISG By deploying AI in stores, retailers can enable new customer experiences such as autonomous shopping. If a customer triggers an error, they’re given a real-time ‘nudge’ in the form of a five-second video displayed on the point-of-sale terminal.

Retail 52

Retail Technology Omnichannel Improvements 52