Forrester eCommerce

MAY 5, 2020

Take Netflix, for example: its investor FAQ page explains that its competition is not merely other streaming services, but also other leisure activities like reading a book. When it comes to vying for consumers’ attention and share of wallet, brands face an increasingly varied mix of competitors.

Leisure 298

Leisure Books Marketing Other 298

Retail TouchPoints

APRIL 17, 2024

Understandably, they’re looking for a leg up on the competition and are intrigued by the latest roving robot and AI technologies. This phenomenon is described perfectly by Sherry Turkle, a leading expert on the social and psychological effects of technology, as being “alone together.” Instead, they’re transfixed by their screens.

Consumer 130

Consumer Leisure Customer Books 130

Retail TouchPoints

AUGUST 17, 2020

In today’s rapidly changing world driven by technology innovation and customer behaviour change, the competition is tougher, margins are tighter and every penny counts. It’s essential if you’re going to deliver a consistently good customer experience and is the springboard to exploit opportunities.

Retail 183

Retail Operations Travel Leisure 183

365 Retail

OCTOBER 11, 2022

New research from American Express reveals British shoppers are increasingly seeking better value for money, quality, and convenience during the current economic climate, offering retailers new opportunities to engage customers and drive loyalty. . Additional findings include: .

Leisure 98

Leisure Merchant Services Customer Experience Consumer 98

365 Retail

JANUARY 24, 2024

By weaving these technologies into their day-to-day, retailers are crafting shopping experiences that are not just current but ahead of the curve. Far from just mechanical aides, these robots handle restocking, respond to customer inquiries, and prepare online orders for pickup, thereby enhancing operational efficiency.

Operations 52

Operations Retail Leisure eCommerce 52

RTP blog

APRIL 12, 2019

Bridge The Gap Using technology to manage customers across various channels, enabling them to switch seamlessly between online and offline mediums, is one method being used to address this. Think about a customer who purchases a Prada bag online. How can you decipher whether they are an existing customer that also shops online?

Retail 150

Retail Leisure Technology Recommendation 150

RTP blog

MAY 24, 2017

Every year, the retail industry generates hype about the next great technology that’s going to change the customer experience forever. And while many of these technologies eventually do enhance the shopping experience in a variety of ways, it’s rare that the practical reality equals the initial promise.

Retail 150

Retail eCommerce Technology Leisure 150

365 Retail

JUNE 12, 2023

A new chapter in property growth and technological innovation unfolds as Dyson unveils its fourth UK Demo store in the heart of Bluewater Shopping Centre, Kent. Designed to propel Dyson’s vision of direct-to-consumer retail expansion, the store showcases a full range of innovative technologies, including the latest Dyson Zone headphones.

Demo 53

Demo Leisure Technology Consumer 53

365 Retail

AUGUST 22, 2022

The flagship My Being retail store by Cannabotech has been shortlisted in the Technology category for the Creative Retail Awards 2022. Entrants needed to demonstrate how technology enhances the retail store and enriches the customer experience.

Retail 59

Retail Leisure Technology Mobile 59

Retail TouchPoints

JUNE 24, 2021

Traditional retail obviously doesn’t have the natural draw of theme parks, but the underlying principle of focusing on the guest experience first and foremost can be key to turning a location into a destination and driving more foot traffic. Inspiring usage of social media is also an effective low-cost way to create experiential retail.

Retail 151

Retail Social Media Leisure Multichannel 151

365 Retail

APRIL 20, 2022

It also places an emphasis on the delivery of brilliant customer service moving forward, ensuring the best operators are commended, whereas those that struggle to deliver excellence will suffer.”. The post Government outlaw fake reviews to protect consumers and the hospitality sector appeared first on 365 RETAIL | Retail Technology News.

Consumer 64

Consumer Leisure Small Business Retail Subscription 64

365 Retail

JANUARY 24, 2022

Following the oppression of isolation brought on by the pandemic, shopping-for-leisure in physical stores begins to replenish our essential need for real-time experiences and face-to-face interaction. FUTURE NORMAL – If brands can listen and innovate, customers will respond with open eyes and hearts.

White Paper 52

White Paper Leisure Banking Download 52

iVend

AUGUST 27, 2020

Consumer preferences have shifted in response to the pandemic, as many have faced changes in their jobs, income and leisure time. Even among new and low-frequency customers we are witnessing an unprecedented shift toward eCommerce and contactless sales channels. Provide seamless customer experiences anywhere with a digital solution.

Omnichannel 105

Omnichannel Leisure Technology Channel 105

365 Retail

AUGUST 16, 2021

Hotter, the comfort footwear brand, which has more than 4 million customers worldwide, has this week announced that the sale of active and outdoor shoes jumped up by 65% in July 2021 compared to July 2019, a category which now accounts for 20% of its total footwear sales, up from 11% in July 2019. .

Outdoor 64

Outdoor Leisure Fashion Technology 64

365 Retail

JULY 5, 2022

While it’s essential to accept that some customers will look to other brands in this current economic landscape, it will forever be true that the best customer is the one you already have. One vital way of keeping these customers engaged is to reward their loyalty. James Malia, UK MD at Prezzee. Fix the roof before it’s raining.

Leisure 72

Leisure Customer Loyalty Customer Experience Gifts 72

iVend

AUGUST 17, 2022

Whilst other forms of retail may be seen as leisure and pleasure, the weekly food shop is more likely to be considered a must-do chore. Whether they’re buying via ecommerce solutions or in the brick and mortar store, they want a smooth and hassle-free retail experience, to get the job done as painlessly as possible.

POS 52

POS Payment Services Point of Sale Leisure 52

365 Retail

MAY 30, 2023

SADA , a leading business and technology consultancy and award-winning Google Cloud partner, today announced a new services engagement with Frasers Group. We’re excited to support Frasers Group and the growing number of customers who are looking for our support in the region. “We

Retail 69

Retail Games Technology Fulfillment 69

iVend

SEPTEMBER 10, 2020

Consumer preferences have shifted in response to the pandemic, as many have faced changes in their jobs, income and leisure time. Even among new and low-frequency customers we are witnessing an unprecedented shift toward eCommerce and contactless sales channels. Provide seamless customer experiences anywhere with a digital solution.

Omnichannel 58

Omnichannel Leisure Technology Channel 58

Retail TouchPoints

OCTOBER 21, 2020

Athleisure: Brands offering workout and leisure apparel have seen a surge in sales as many households continue to work and learn from home. Pop-up retail will provide brands and retailers a platform to test new locations, new formats, new technologies, new partnerships and beyond. At-Home’ Categories Weather the COVID Storm.

Sporting Goods 166

Sporting Goods Retail Omnichannel Consumer 166

iVend

AUGUST 27, 2020

Consumer preferences have shifted in response to the pandemic, as many have faced changes in their jobs, income and leisure time. Even among new and low-frequency customers we are witnessing an unprecedented shift toward eCommerce and contactless sales channels. Provide seamless customer experiences anywhere with a digital solution.

Omnichannel 52

Omnichannel Leisure Technology Channel 52

365 Retail

MARCH 17, 2023

With a mission of enabling people to discover new experiences, the team at Jack Wolfskin wanted to bring the same sense of wanderlust and excitement for the outdoors into their stores. Philips LED and digital signage installations inside refurbished flagship store appeared first on 365 RETAIL | Retail Technology News.

Outdoor 52

Outdoor POS Accessories Apparel 52

Retail TouchPoints

DECEMBER 29, 2023

The consistent appeal of sneakers and sportswear has grown in recent times with customers, particularly from the Gen Z demographic , continuing to favor them as everyday items for leisure and now work. Launching incentive and loyalty programs is an effective way of appealing to the customer and their interests.

Apparel 238

Apparel eCommerce Fulfillment Order Fulfillment 238

Retail TouchPoints

DECEMBER 22, 2023

Bridging Physical and Digital Retail Experiences with the Power of QR Codes In order to win over consumers in an increasingly competitive landscape, retailers are turning to technology like QR codes to help bridge in-store experiences with the digital world.

Retail 285

Retail Leisure Consumer Information 285

365 Retail

MARCH 17, 2023

These shoppers are more likely than ever to do this with friends and combine shopping with other leisure pursuits. These are some of the findings of a new research report commissioned by creative customer experience marketing agency Gekko and carried out by YouGov.

Banking 95

Banking Home Furnishings Leisure Retail 95

RTP blog

APRIL 4, 2018

RevTech , a venture accelerator focused on developing early-stage retail technology companies, is hosting its 11 th semi-annual Tech Trends in Retail event in the flagship Neiman Marcus store in Dallas on April 5. Akola Project. . Both companies recognize that data-driven insights are today’s newest high-value currencies.

Events 150

Events Technology Food and Beverages Retail 150

BigCommerce

APRIL 3, 2018

Your potential customers need to easily find your website. Then, once they find it, they expect a seamless user experience. What both Google and consumers consider a mobile-first experience (i.e. What you should look for in ecommerce technology to make sure you aren’t doing all the legwork here. of total ecommerce sales.

Mobile 419

Mobile SEO Mobile eCommerce eCommerce 419

Ecommerce Platforms

AUGUST 7, 2019

Probably the best-known customer relationship manager tool in the world today, Salesforce has a 20% market share in the current industry, making it the go-to solution for millions of businesses worldwide. Not only that, but Salesforce is incredibly easy to use too, with a speedy powerful, and easy-to-customize UI.

Payment Services 112

Payment Services Multi-channel Arts Management 112

RTP blog

JANUARY 4, 2019

What this same report found is that “experience is everything” — what customers really want is the human touch, enhanced with the efficiencies of digital technology. The same report found that 59% of consumers feel companies have lost touch with the human element of customer experience.

Leisure 150

Leisure Technology Mobile Information 150