365 Retail

OCTOBER 5, 2021

We needed a solution that allowed us to centralise our task management and communications across our entire store estate, to ensure the customer experience and ‘look and feel’ of our stores was both consistent and streamlined. We have better visibility of what’s going on at the point of sale, and communication is much more fluid.

Customer Experience 52

Customer Experience Operations Customer Point of Sale 52

Ecommerce Platforms

MARCH 5, 2023

With both tools, you can create a powerful one-stop solution for all of your commerce needs, tracking valuable data, managing your inventory, and processing endless credit card and debit card payments. Shopify POS is all-in-one solution for point of sale software and hardware. Let’s take a closer look at each solution.

POS 104

POS lightspeed Shopify Payment Services 104

Retail TouchPoints

SEPTEMBER 18, 2023

Lastly, finely tuned demand forecasting and management tools will be especially useful, and better than ever thanks to retailers fully leaning into AI, during such a uniquely conservative season — one where consumers are watching their pocketbooks while also still being open to gifting.

Retail 293

Retail Gifts Recommendation Consumer 293

Retail TouchPoints

FEBRUARY 21, 2023

5G can also connect mobile point-of-sale (POS) terminals , self-service kiosks, scan-and-go checkouts and other forms of frictionless shopping with ease. Omnichannel solutions that leverage intelligent displays, QR codes and consumer profiles can provide extreme personalization. Tractor Supply Co.

Sporting Goods 244

Sporting Goods Payment Services Retail Supplies 244

Retail TouchPoints

APRIL 10, 2023

Digital transformation isn’t easy for any brand, but for Pandora , with its 40 years of history and more than 6,400 points of sale across 100 countries, that effort is particularly complex. The ultimate goal is to deliver personalized, omnichannel experiences to customers in all of Pandora’s 100 markets.

Jewelry 239

Jewelry Omnichannel Operations Technology 239

Ecommerce Platforms

JANUARY 12, 2023

Today’s POS technology has grown increasingly impressive, making it easier to combine inventory management with customer loyalty, barcode scanning and of course, payment processing. After all, a good point of sale system needs to combine a fantastic range of checkout features, with ease of use, and budget-friendly pricing.

POS 104

POS Payment Services lightspeed Shopify 104

Ecommerce Platforms

JANUARY 12, 2023

Today’s POS technology has grown increasingly impressive, making it easier to combine inventory management with customer loyalty, barcode scanning and of course, payment processing. After all, a good point of sale system needs to combine a fantastic range of checkout features, with ease of use, and budget-friendly pricing.

POS 104

POS Payment Services lightspeed Shopify 104

Retail TouchPoints

JULY 12, 2023

She and Robert Price, EVP of Global Sales and GM of Omnichannel Retail for Felbro, gave a joint presentation about how the companies collaborated to bring a new store concept to market — from render to reality. For example, the store experience does not have a traditional point of sale.

Technology 222

Technology Consumer Omnichannel Point of Sale 222

RTP blog

APRIL 27, 2018

Staying ahead of market trends and customer behavior is critical for any business to survive and thrive. However, retailers are facing new disruptive realities from three major influences: omnichannel experience, the growing Millennial workforce and innovative technology.

Omnichannel 150

Omnichannel Retail Toys Technology 150

Retail TouchPoints

JUNE 28, 2023

For example, in-store kiosks can’t support endless aisle experiences if they aren’t underpinned by real-time inventory visibility and omnichannel order management capabilities. “Do The sales and merchandising teams also may need to be involved so they fully understand how these campaigns could impact revenue and product sell-through.

Technology 259

Technology Consumer Mobile Operations 259

iVend

OCTOBER 16, 2023

Read more Retailers who understand their customers and use that knowledge to personalize customer engagement benefit on two fronts: Closing the gap – between the online and instore experience, to offer a true omnichannel retail experience.

POS 105

POS Payment Services Payments Omnichannel 105

Wiser

FEBRUARY 23, 2024

Understanding the challenges faced by retailers, as well, in synchronizing promos and adjusting to rapid price changes is crucial for building successful omnichannel relationships.

Marketing 78

Marketing Customer Multi-channel Channel 78

Optimizely

AUGUST 16, 2018

Your data is likely fragmented across multiple systems, including your ecommerce platform, point-of-sales system, email marketing software, and paid ad platforms. Because of that, you have to ask your IT team for help pulling the numbers, centralizing the data, and running detailed reports on your latest omnichannel campaign.

B2C 210

B2C Customer Data Omnichannel Marketing 210

iVend

OCTOBER 10, 2023

Retailers have to grow their share of a finite wallet, making promotions and customer experience an essential part of the retail mix. Customer experience – with less discretionary spend, customers are going to be even more influenced by good value, and by retailers who make the shopping experience easier and more engaging.

Technology 105

Technology POS Retail Gifts 105

iVend

AUGUST 27, 2020

Digital strategies also hold the potential to accelerate the omnichannel retail model, which has become indispensable to a retailer’s ability to deliver exceptional brand experiences on all sales channels. The Benefits of the Omnichannel Model. Digital Tools Pave the Way for Omnichannel Success.

Omnichannel 105

Omnichannel Leisure Technology Channel 105

Korona

SEPTEMBER 22, 2022

Various industries have embraced the use of cloud POS, making legacy point of sale solutions all but obsolete. Cloud POS trends are booming, with nearly 28% of retailers planning to adopt this technology to shape the future of their sales operations and improve consumer satisfaction. Table of Contents.

POS 52

POS Payment Services Point of Sale Payments 52

Retail TouchPoints

MARCH 15, 2023

“A lot of companies are looking to do more with less via productivity tools like task management, communication tools, etc. Although these tools were inherently designed to improve employee efficiency and performance, their disconnects make finding information and completing tasks more complicated for employees.

Operations 253

Operations Improvements Technology Management 253

ESW

SEPTEMBER 29, 2023

To keep up with consumer demand, brands and retailers are facing pressure to implement omnichannel commerce strategies. Why focus on omnichannel? Because customers demand it. Eva Ponce , the director of the MIT Omnichannel Distribution Strategies Lab at the MIT Center for Transportation & Logistics.

Omnichannel 146

Omnichannel Payment Services Merchant Services Multichannel 146

Omnisend

DECEMBER 14, 2023

Irrespective of the size or stage of your business, the best ecommerce tools can help with the following: Optimize store performance Enhance customer experience Streamline operations Boost sales Success requires a strategic combination of tools tailored to your needs.

Payment Services 78

Payment Services Shipping Costs eCommerce Shopify 78

365 Retail

MARCH 7, 2022

They will also share best practice on how they balance traditional with digital product experiences while maintaining brand consistency as they embrace omnichannel selling, and how they share brand values through rich product experiences. For more information: [link].

eCommerce 52

eCommerce Workshop Omnichannel Events 52

Retail TouchPoints

JANUARY 26, 2022

Malls had always used technology for things like people counting, but now we’re seeing solutions that allow customers to schedule and map a strategic route through the mall based on real-time information like wait times.

Outdoor 310

Outdoor Events Technology Customer Experience 310

Korona

FEBRUARY 9, 2023

What are the key tools for evaluating your retail performance? Hire, And Train Employees Who Can Provide Great Customer Experiences Happier customers mean more loyalty to your store. And more loyalty will lead to better sales. The conversion rate is the number of customers who purchase after visiting your store.

Improvements 98

Improvements Payment Services POS Payments 98

Korona

OCTOBER 6, 2021

According to Finances Online , 59% of retailers made focusing on omnichannel capabilities their top POS priority in 2020. Therefore, if your winery is still using the traditional cash register with a card reader and no other payment options, you’re not only lagging behind your competitors but, more importantly, losing customers.

POS 52

POS Payment Services Point of Sale Events 52

iVend

SEPTEMBER 10, 2020

Digital strategies also hold the potential to accelerate the omnichannel retail model, which has become indispensable to a retailer’s ability to deliver exceptional brand experiences on all sales channels. According to Gartner , businesses with an omnichannel customer engagement strategy retains 89% of their customers.

Omnichannel 64

Omnichannel Leisure Technology Channel 64

Omnisend

JANUARY 8, 2024

Instead, you can build customer retention by nurturing solid relationships through: Excellent customer service Personalized interactions Attractive incentives In this article, we’ll look at effective strategies you can use to drive more repeat purchases for your business. Start free today See pricing What is a repeat customer?

Customer 88

Customer Customer Retention Social Media X-cart 88

Teamwork Retail

JULY 8, 2020

Make your business more efficient, more profitable & more accessible with Omnichannel retail. Omnichannel is a key retail buzzword, which has accelerated over the past few months. “Curbside Pickup” , a core component of Omnichannel retail, has seen a 4001% increase in searches since late February. The Timeline.

Payment Services 48

Payment Services Customer eCommerce Multi-channel 48

Fabric

DECEMBER 6, 2023

In the fast-paced world of omnichannel retail, the ability to harmonize inventory across various channels is not just a logistical necessity, but a strategic imperative. Today’s retailers, grappling with the complexities of distributed inventory networks and multifaceted sales channels, require a solution that is both effective and intuitive.

Omnichannel 130

Omnichannel Multi-channel Retail eCommerce Platforms 130

Korona

OCTOBER 6, 2021

According to Finances Online , 59% of retailers made focusing on omnichannel capabilities their top POS priority in 2020. Therefore, if your winery is still using the traditional cash register with a card reader and no other payment options, you’re not only lagging behind your competitors but, more importantly, losing customers.

POS 52

POS Payment Services Point of Sale Shipping Costs 52

Wiser

MAY 14, 2020

We tend to think about visual merchandising in terms of how products are displayed in a store via window displays, mannequins, signage, interactive experiences, etc. That’s certainly true, but with the rise of omnichannel retail , strong visual merchandising must also extend to online channels. Constantly Audit Your Points-of-Sale.

Multi-channel 158

Multi-channel Electronics Point of Sale Presentation 158

iVend

AUGUST 27, 2020

Digital strategies also hold the potential to accelerate the omnichannel retail model, which has become indispensable to a retailer’s ability to deliver exceptional brand experiences on all sales channels. The Benefits of the Omnichannel Model. Digital Tools Pave the Way for Omnichannel Success.

Omnichannel 52

Omnichannel Leisure Technology Channel 52

Wiser

SEPTEMBER 12, 2022

We tend to think about visual merchandising in terms of how products are displayed in a store via window displays, mannequins, signage, interactive experiences, etc. That’s certainly true, but with the rise of omnichannel retail, strong visual merchandising must also extend to online channels. Constantly Audit Your Points-of-Sale.

Multi-channel 148

Multi-channel Electronics Point of Sale Presentation 148

Teamwork Retail

JUNE 10, 2020

All of these features, and customer centered services come through effective automation and a strong back-end that enables limitless functionality for customers. If customer service is the bread and butter for a brick-and-mortar retailer, then the focus should be empowering staff to provide that experience.

Payment Services 48

Payment Services Retail Point of Sale Channel 48

Korona

MARCH 23, 2022

A smart system like KORONA POS can help you foresee when and where you will need more stock in your stores to keep sales steady and cash flow healthy. Omnichannel Retail Trends . Make sure to keep your customer experience uniform across all of your platforms. Customized Experience.

Payment Services 52

Payment Services POS Retail Social Media 52

Korona

JUNE 8, 2022

So keeping up with the latest retail technology is paramount to delivering an impeccable customer experience, managing a large inventory, and optimizing your ordering and pricing. In fact, when it comes to customer service, Nextiva found that 89% of consumers have switched to a competitor after a bad customer experience.

Technology 52

Technology Payment Services Payments Retail 52

Retail TouchPoints

AUGUST 29, 2023

Kelley Kurtzman “Customers have a very close relationship with their phone, so for over a decade we’ve worked to stitch together a personalized shopping experience,” said Kelley Kurtzman, Chief Sales Officer at Verizon in an interview with Retail TouchPoints. Our mission is to drive seamless omnichannel experiences.”

Payment Services 238

Payment Services Omnichannel POS Mobile 238

Retail TouchPoints

JULY 14, 2020

As the LUXIE brand has grown to become a global DTC cosmetic tools brand sold in 160 countries, its consumer base has shifted from an average age of under 20 to a 30- to 45-year-old demographic. We also want to establish ourselves as the number-one cosmetics tool brand globally. and Singapore.

Shipping Costs 191

Shipping Costs Fulfillment Subscription Events 191

Retail TouchPoints

AUGUST 28, 2023

The specialty retailer for Gen Z has selected Manhattan Active Point of Sale to enhance its omnichannel sales strategy and deliver seamless shopping experiences across all channels. The retailer already uses Manhattan Active Omni Order Management, including store inventory and fulfillment capabilities. ” .

POS 192

POS Specialty Retailers Point of Sale Omnichannel 192