Omnisend

JUNE 14, 2021

Because of the way that NFTs work, they have numerous use cases for ecommerce stores, including anti-fraud, loss prevention, quality assurance, and even customer loyalty and rewards. Footwear and clothing are the industries most affected by fake goods. How NFTs can impact customer reward and loyalty strategies.

Customer Loyalty 164

Customer Loyalty Customer eCommerce Arts 164

Wiser

MARCH 7, 2024

The acceleration in the adoption of digital tools and strategies has become a lifeline for many, enabling them not only to survive but to thrive amidst unprecedented conditions. A recent panel hosted by Wiser Solutions shed light on these critical developments, bringing together top retail leaders across the industry.

Retail 78

Retail Technology Customer Experience Operations 78

365 Retail

JUNE 6, 2022

For retailers, customer loyalty is perhaps their number-one priority. It helps to secure long-term sales and word-of-mouth promotion: nearly 9 in 10 loyal customers will recommend a brand to friends and family, while almost half would continue to purchase even after a poor experience. .

Customer Loyalty 80

Customer Loyalty Customer Games Multichannel 80

lateshipment

APRIL 2, 2021

Now and then there come new trends that shape the industry for the future. Let’s not waste any more time and dive right into the eCommerce trends for 2021 and how they can help you improve your online business in terms of sales, CX, and customer loyalty – to thrive in 2021! . eCommerce works exactly the same way.

Customer Loyalty 130

Customer Loyalty eCommerce Customer Shipping Costs 130

365 Retail

JULY 5, 2022

Customers are becoming more vigilant about spending money. How can brands capture customer loyalty at this turbulent time? Achille Traore, CEO, White Label Loyalty. Retail customer loyalty programs can help with both retention and new customer acquisition by enticing customers to purchase from you over your competitor.

Customer Loyalty 70

Customer Loyalty Customer Retail Banking 70

Retail TouchPoints

APRIL 14, 2021

Christian Selchau-Hansen, CEO and Co-Founder at Formation.ai, works with leading retailers and large brands like United Airlines and Starbucks by implementing individualized and automated customer loyalty offers. . RTP: How have consumers’ expectations of offers and rewards changed from pre-pandemic to now?

Customer Loyalty 146

Customer Loyalty Customer Channel Consumer 146

Wiser

FEBRUARY 29, 2024

One crucial theme addressed during a recent Customer Panel hosted by Wiser Solutions concerned the deficit of labor resources within the retail sector. As detailed by industry experts at the panel, the impact of staffing shortages extends beyond the bottom line.

Operations 78

Operations Consumer Management Customer Loyalty 78

Retail TouchPoints

NOVEMBER 14, 2022

This sharp increase is attributed to surging demand for AI-powered retail solutions as the industry continues to undergo digital transformation. Competitive pricing is a key strategy to build customer loyalty and increase sales. This can help improve customer loyalty and help you stand out from competitors.

Customer Loyalty 320

Customer Loyalty Operations Improvements Customer Experience 320

Retail TouchPoints

SEPTEMBER 9, 2022

in tech and industry conversations undoubtedly is impacting digital transformation plans, as brands and retailers strive to adapt to new customer behaviors and expectations. digital assets, blockchain, the metaverse and other related technologies can now request an invitation to attend The D2 Summit, which is taking place Oct.

Customer Loyalty 256

Customer Loyalty Consumer Goods Customer Experience Technology 256

365 Retail

MAY 22, 2023

Blockchain technology, originally conceptualised by the elusive entity Satoshi Nakamoto in 2008, is swiftly moving beyond its initial purpose of powering the cryptocurrency, Bitcoin. It’s extending its influence far and wide across various sectors, with the retail industry being one of its prominent benefactors.

Payment Services 52

Payment Services Cryptocurrencies Retail Customer Loyalty 52

Retail TouchPoints

FEBRUARY 27, 2024

Cyberattacks and network outages can disrupt operations and erode customer loyalty. This article delves into the evolving threat landscape, examining the impact of these disruptions on retail operations and exploring proactive measures for safeguarding businesses, customer data and reputations.

Payment Services 241

Payment Services Retail POS Operations 241

Smile.io

OCTOBER 6, 2023

The electronics industry is only getting bigger. As technology evolves and more tech products become available and accessible to more consumers, the rise in competition naturally happens. Flare Audio’s dB Points Every top loyalty program should have a well-branded explainer page. Offer a referral program.

Electronics 62

Electronics Social Media Accessories Customer Loyalty 62

Groove

AUGUST 4, 2017

Ecommerce merchants need several technology tools to put all the pieces of the marketing plan together. As a full-service ecommerce agency, we have formed partnerships with the best technology companies in the industry, and we're sharing the brains behind these businesses in our partner interview series.

Customer Loyalty 150

Customer Loyalty Merchant Services Customer Technology 150

Retail TouchPoints

JUNE 8, 2023

After more than a year of hype (followed by hype fatigue), experts and practitioners are split on whether the metaverse and Web3 will have a meaningful impact on the retail industry. It’s designed to dig into the new channels and technologies driving the future of connected commerce.

Technology 236

Technology Customer Loyalty Omnichannel Consumer 236

Retail TouchPoints

FEBRUARY 16, 2024

To combat this challenge, modern retailers are embracing AI to help improve the customer experience by increasing speed of service and adding a more personalized touch. AI-driven solutions offer businesses a powerful way to personalize customer experiences.

Customer Experience 248

Customer Experience Payment Services Improvements Customer 248

Retail TouchPoints

APRIL 25, 2022

Investment in the proper technologies needed to build a strong supply chain not only enables prompt replenishment of products in inventory, but also optimizes planning capabilities in rapidly evolving business ecosystems while minimizing duplication, errors and inefficiencies. Navigating the Dynamic and Evolving Shipping Industry.

Supplies 283

Supplies eCommerce Shipping Costs Customer Loyalty 283

Retail TouchPoints

FEBRUARY 26, 2024

Companies benefit equally from the responsible use of data, in the form of greater customer loyalty or better engagement with information their customers actually care about. First, creating more clarity into how data is used and why it can improve transparency for customers. The tide is turning.

Improvements 296

Improvements Payment Services Consumer Banking 296

365 Retail

MARCH 3, 2023

according to the latest industry figures – it is now predicted that households will face an extra £788 on their annual shopping bill. Worried customers have already made adjustments to shopping patterns as shop sales fell by record numbers both in December and across the whole of last year as consumers cut spending.

Customer Loyalty 57

Customer Loyalty Customer Marketing Presentation 57

365 Retail

DECEMBER 2, 2022

The financial technology or FinTech industry has made a huge impact on the world in recent years. Applying technology to financial services such as banking apps, investing platforms and credit services has helped make finance more accessible to millions of people all over the world. Improving Customer Experience.

Payment Services 52

Payment Services Financial Services Retail Banking 52

RTP blog

MARCH 5, 2018

The study also finds downtime severely impacts customer loyalty, employee productivity and overall business operations. Key to the technology backbone and backend ecosystem are routers and other networking equipment, not the most glamorous part of retail but indispensable nonetheless. Remote Management.

Technology 150

Technology Retail Operations POS 150

Retail TouchPoints

APRIL 25, 2024

However, there is a growing need for technological advancement in this market, particularly in terms of improved targeting and data strategy. The unique advantage of retail media, which includes access to customer transaction data, provides advertisers with reliable data, closed-loop measurement and proven performance for their ad spend.

Retail 209

Retail Customer Loyalty Technology Marketing 209

Pivotree Blog

OCTOBER 5, 2023

Back then, one wouldn’t have imagined digital commerce going as mainstream as it is today, let alone the automotive aftermarket industry going digital. The thing is, customer expectations matter, whether it’s the automotive aftermarket or any other industry. And this is where digital transformation becomes a certainty.

Automotive 52

Automotive Webinar Customer Experience Information 52

Korona

SEPTEMBER 29, 2022

According to many metrics, the convenience store industry has seen significant growth in the last couple years. Nonetheless, an increase of consumer products and evolving shopper behavioral patterns has shown that customers are eager to buy the products they want from the stores they prefer. Utilize Reports And Analytics. Then, voila!

Payment Services 52

Payment Services POS Point of Sale Food and Beverages 52

UpSellIt

FEBRUARY 22, 2024

We’re a leading conversion optimization partner and we create hyper-personalized solutions to increase conversions, order values, customer loyalty, and more. The technology behind the solutions predict exactly which shoppers to interact with, and exactly where and when in the website journey to interact with them. if desired.

Conversion Optimization 137

Conversion Optimization Recommendation Customer Loyalty Merchant Services 137

Retail TouchPoints

JULY 12, 2023

The past few years have been a rollercoaster ride for the retail industry. A survey from this year’s World Retail Congress suggests that the uncertain times aren’t over for the industry. That’s worrying in an increasingly competitive environment where customer engagement and user experience are becoming more important than ever.

Payment Services 212

Payment Services Retail Point of Sale Supplies 212

Retail TouchPoints

SEPTEMBER 28, 2023

The continued advancement of retail technology and ecommerce have set new standards for a quality online shopping experience. Todays’ customers expect seamless omnichannel shopping experiences that are highly personalized. In fact, 80% of customers say they’re more likely to purchase from brands that personalize, according to Deloitte.

Gifts 243

Gifts eCommerce Recommendation Technology 243

Retail TouchPoints

MARCH 31, 2023

In the same manner, the new service providers, the payment platforms, get worked up over Banking-as-a-Service and Embedded Finance, the latest industry buzzwords, without fully explaining the simplicity and value of the proposition. Loyalty Programs Loyalty programs are a big attraction, especially if they are tiered and multi-faceted.

Financial Services 240

Financial Services Payment Services Payments Small Business Retail 240

Retail TouchPoints

SEPTEMBER 29, 2022

But operating sustainably isn’t just about meeting consumer expectations — there are industry and business practices to fulfil too. As such, navigating the path to sustainability means meeting consumer expectations and industry legislation. There’s Also Legislation to Consider. A Starting Point. Sustainable packaging.

Retail 332

Retail Fashion Supplies Apparel 332

Dynamic Action

FEBRUARY 16, 2024

AI-powered retail technology can help retailers make sustainable choices, from inventory management to understanding customer preferences. Implementing AI-driven solutions allows retailers to enhance brand reputation, increase customer loyalty, and drive practices that benefit both business and the environment.

Retail 62

Retail Customer Loyalty Technology Fashion 62

Retail TouchPoints

FEBRUARY 15, 2022

Even for an industry that has been characterized by change over the past two years, it feels like grocery — and especially digital grocery — is poised to experience upheaval in the coming 12 months. Trade spend is a quarter-trillion dollar industry and critical to profitability in grocery. Spencer Price is Co-founder and CEO of Halla.

Shipping Costs 306

Shipping Costs Payment Services Multi-channel Mobile Payments 306

RETAIL MANAGEMENT SOFTWARE

NOVEMBER 7, 2023

Enter Artificial Intelligence (AI), a game-changing technology that is revolutionizing the way businesses approach marketing in these industries. They enhance customer satisfaction by offering instant assistance and freeing up human resources for more complex tasks.

Marketing 95

Marketing Retail Customer Loyalty Games 95

Retail TouchPoints

MARCH 3, 2023

According to McKinsey , it yields 20% higher customer-satisfaction rates, boosts sales-conversion rates by 10% to 15%, and enables an increase of 20% to 30% in employee engagement. Industry leaders with expertise in customer experience have provided their stakeholders with 3X higher returns than the retailers that lack this expertise.

Consumer 221

Consumer Customer Loyalty Customer Experience Recommendation 221

Retail TouchPoints

MARCH 17, 2023

Due to the global financial crisis, advancements in blockchain technology as well as the proliferation of digital assets available built momentum for NFTs. The automotive retail industry — comprised of those that sell automotive parts and accessories — will become more customer-centric and create a less painful retail experience with NFTs.

Cryptocurrencies 278

Cryptocurrencies Automotive Merchant Services Arts 278

Retail TouchPoints

AUGUST 4, 2021

A common theme being emphasized in the business world now more than ever is that what happens on the inside of an organization and amongst employees is often felt on the outside by its customers. The retail industry is especially familiar with this idea. Establish well-defined team roles and responsibilities.

Customer Retention 260

Customer Retention Customer Customer Loyalty Operations 260

Retail TouchPoints

OCTOBER 17, 2023

Phone-based customer service, or voice, is well established as the most commonly used and the most tightly managed customer service channel. Phone — the Most Expensive CX Channel Retailers want their customers to be happy, but the cost of interacting with them live is usually inefficient and expensive.

Customer 240

Customer Multi-channel Channel Customer Experience 240

365 Retail

MAY 9, 2024

In an era of rapidly evolving customer preferences, artificial intelligence (AI) has emerged as a game-changer for the retail industry. As technology continues to reshape the retail landscape, various AI tools have emerged as catalysts for revolutionising the industry. These tools are more than futuristic concepts.

Retail 52

Retail Fashion Technology Customer Loyalty 52

UpSellIt

FEBRUARY 26, 2024

Upsellit is a leading conversion optimization partner and we help brands collect new-to-file leads, recover lost sales and boost customer loyalty. Patented Exit Detect Technology Upsellit’s patented abandonment technology targets shoppers with a 90%+ likelihood of abandonment, fortified by robust Anti-Falsing safeguards.

Customer Loyalty 111

Customer Loyalty Conversion Optimization Shopping Carts Technology 111