Omnisend

APRIL 27, 2021

Fashion ecommerce is an ever-expanding industry that is not only susceptible to change, but embraces it proudly. trillion industry. Insightful research by Shopify’s Fashion Industry Report shows that it’s likely that the fashion industry will reach a jaw-dropping $713 billion next year.

eCommerce 78

eCommerce Fashion Apparel Shopify 78

Retail TouchPoints

JUNE 15, 2023

The final 27 winners were selected from a group of more than 100 nominations and represent retail and direct-to-consumer (DTC) brands of all sizes and across various industry segments, from supplements to high-ticket jewelry.

Customer Retention 219

Customer Retention Jewelry Outdoor Fulfillment 219

Retail TouchPoints

MARCH 25, 2024

About the Retail Innovation Conference & Expo The Retail Innovation Conference & Expo (also known as RICE) aims to bring together emerging brands and established omnichannel players alike to dig into the topics and trends shaping the future of retail. Founder and President Nick Bodkins describes Boisson as “the Sephora of NA.”

Retail 197

Retail Article Omnichannel Customer Experience 197

Omnisend

APRIL 28, 2021

Enter retention marketing—the difference between constantly struggling to attract first-time buyers and comfortably selling to loyal customers. Many will often reference impressive numbers with retention marketing, like how increasing customer retention by 5% leads to a 25% to 95% boost in profits. Post-Purchase.

Marketing 196

Marketing Customer Retention Merchant Services eCommerce 196

Retail TouchPoints

NOVEMBER 18, 2020

But the first step, before marketers consider how they’ll maintain this customer loyalty, is to examine the latest consumer data in order to understand key shifts in their customers’ behavior. Loyalty programs are considered among the best tactics for building customer retention, as they can help increase purchase frequency.

Customer Retention 228

Customer Retention Information Customer Loyalty Mobile 228

Fabric Blog

DECEMBER 23, 2020

Editor’s Note: This article was inspired by a PRD and mobile app strategy our team created for one of the world’s largest omnichannel fashion retailers.

Mobile 98

Mobile Customer Retention Fashion Omnichannel 98

Omnisend

JANUARY 8, 2024

Reading Time: 8 minutes A common misconception about repeat customers is that they only respond to crazy discounts. While providing discounts is an effective strategy to encourage returning customers, it’s neither the only nor the best way. Returning customers also benefit your reputation, strengthening your market position.

Customer 88

Customer Customer Retention Social Media X-cart 88

Ecommerce Platforms

OCTOBER 5, 2018

This W3bstore review assesses not only its omnichannel capabilities but also other it’s ecommerce features that would be critical to online stores. All three are required for omnichannel retail where orders, inventory and fulfillment must be managed across multiple channels and locations. And you know what? But, how good is it at that?

eCommerce Platforms 91

eCommerce Platforms Omnichannel Merchant Services Payment Services 91

lateshipment

APRIL 6, 2023

The e-commerce industry is continuously changing, so being up to date is crucial. In order to provide a seamless and engaging consumer experience across all touchpoints, including mobile commerce, beacon technology, and CTV advertising, the future of commerce must be fully omnichannel. Is your business future ready?

eCommerce 130

eCommerce Customer Payment Services Shipping Costs 130

Teamwork Retail

MAY 6, 2020

Omnichannel as a concept has taken over industry literature, and has been the obsession of retailers at all levels for many years. Omnichannel is well known for good reason, a seamless shopping experience can be the difference between effective customer retention and significant holes in the conversion funnel. .

Omnichannel 48

Omnichannel Article Blog Gifts 48

Omnisend

AUGUST 15, 2021

This is where Retention Benchmarks come in. There’s no denying that customer acquisition is critical to the success of any ecommerce business. No matter your niche, you need a solid customer retention strategy to ensure the sustainability of your entrepreneurial endeavor. What is an Excellent Customer Retention Rate?

Customer Retention 148

Customer Retention eCommerce eCommerce Software Electronics 148

Retail TouchPoints

MARCH 13, 2024

The trend of a cautious yet resilient consumer has continued into the early stages of 2024, with high-ticket luxury and department store industries underperforming sectors that sell necessities — online retail, discount/club, automotive and grocery. Where else are my customers shopping? How can I adjust my strategy to compete?

Multi-channel 225

Multi-channel Payment Services Consumer Automotive 225

Retail TouchPoints

JANUARY 2, 2024

To drive customer retention and loyalty, most brands and retailers continue to rely on purchase discounts ( 77% ) and loyalty program points ( 61% ), according to Retail TouchPoints research. Or [it could be] similar to the hospitality industry where, if I commit to a paid program, you work with me differently as a member.

Consumer 253

Consumer Shipping Costs Customer Retention Information 253

GetElastic

NOVEMBER 9, 2021

Industry analyst Gartner released an eye-opening look at the digital commerce landscape, largely influenced from pandemic aftershock. In an environment once dominated by retail, more industries across the board are adopting the digital path. The results are in. The New Normal: Digital commerce is becoming more mainstream.

B2C 146

B2C B2B Customer Retention Subscription 146

Retail TouchPoints

FEBRUARY 2, 2021

To put it simply, WhatsApp vastly improves customer engagement possibilities by providing for all the essentials under one roof, including the ability to integrate AI support bots and promotional campaigns.

Mobile 223

Mobile Customer Retention Games Omnichannel 223

Retail TouchPoints

JUNE 27, 2022

This has been a volatile year for retailers and consumers alike, and the uncertain nature of 2022 has been shaping trends across the industry, according to Forrester’s Vast, Fast, And Relentless: Consumer Buying Enters A New Era report. Promote Retention by Offering Something No One Else Can. The result?

Shipping Costs 219

Shipping Costs Omnichannel Customer Retention Retail 219

Optimizely

DECEMBER 20, 2018

How do you carve out your slice of the market in a super competitive industry? But it’s even harder to build an online retail site that competes with existing retailers like Amazon or Target that have an established a customer base and dominate the market. Glambot: Focus on customer retention.

Online Retail 259

Online Retail Marketing Retail Fashion 259

GetElastic

APRIL 28, 2022

With this trend in online shopping, the DTC eCommerce industry will only continue to grow. An example of a DTC eCommerce brand is Glossier, a company in the beauty industry, which uses the platform Contentful to facilitate their sales channels. Omnichannel Shopping Leading to Better Customer Retention.

Payment Services 78

Payment Services eCommerce Customer Retention Demo 78

Omnisend

SEPTEMBER 29, 2021

One of the best ways to do this is by increasing customer retention rates. In this article, we’re going to discuss the best ways to identify customers that are an immediate ecommerce churn risk. Using churn management strategies you’ll be able to quickly prioritize your marketing efforts toward these high-risk customers.

Customer 148

Customer Customer Retention Social Media Merchant Services 148

Omnisend

SEPTEMBER 9, 2021

Finally, with ecommerce data, you will be able to compare yourself with similar companies in your industry. What is your industry leader doing that you aren’t? But what makes the difference between a one-off buyer and a loyal repeat customer? Win-back campaigns are most effective in an omnichannel sequence.

eCommerce 148

eCommerce Customer Retention eCommerce Analytics Improvements 148

Retail TouchPoints

JULY 15, 2022

Now, however, with disposable incomes squeezed and purchases becoming more considered than ever before, it’s important for larger brands to learn from the agility and mindset of microbrands to improve customer retention and success in an increasingly competitive retail landscape.

Small Business Retail 228

Small Business Retail Social Media Retail Leisure 228

RETAIL MANAGEMENT SOFTWARE

APRIL 24, 2023

In this blog, we’ll explore the latest trends and challenges related to executing customer loyalty programs in the retail industry and provide insights on how retailers can manage them to drive business growth.

Customer Loyalty 84

Customer Loyalty Customer Retail Customer Retention 84

Optimizely

MAY 15, 2018

It’s almost time for the Internet Retailer Conference & Exhibition , AKA IRCE — the massive ecommerce conference with the largest expo hall in the industry. That’s why we’ve picked out the IRCE sessions that are must-sees for any B2C marketer, whether you’re focused on merchandising, marketplaces, omnichannel, design, or search.

Internet Retail 321

Internet Retail Magazine Customer Retention Online Retail 321

lateshipment

APRIL 2, 2021

Now and then there come new trends that shape the industry for the future. Hybrid (omnichannel) marketing is the future now. In this IoT era, growing eCommerce brands can follow the footsteps of companies like Amazon and give customers what they want – a seamless shopping experience no matter what channel they’re on.

Customer Loyalty 130

Customer Loyalty eCommerce Customer Shipping Costs 130

Ecommerce Platforms

MARCH 14, 2023

Instead, the company offers tailored curated selections of applications and tools for ecommerce within specific industry environments. Evercommerce believes the key to success in any industry starts with having the right software, which is why it builds a perfect mix of software solutions for each vertical.

Payment Services 104

Payment Services Payments Beauty and Health Electronics 104

365 Retail

JULY 12, 2023

Jigsaw , the renowned British fashion brand announces Voyado , as its new solution for customer loyalty and marketing automation. This collaboration marks a significant milestone for Voyado’s growth story as their first UK customer win.

Fashion 52

Fashion Customer Retention Customer Loyalty Clothing 52

lateshipment

NOVEMBER 26, 2023

Enter “Brand BFF” or repeat customer, a win-win situation for your customers and your business. Why Focus on Customer Retention? To give you a little motivation, here are some of the benefits that you can stand to gain by increasing your customer retention rates.

Shipping Costs 130

Shipping Costs eCommerce Order Fulfillment Shipping 130

Fabric

MARCH 14, 2023

From managing more SKUs across multiple sales channels, to more intricate and sophisticated order management operations, to complex post-purchase processes, scaling operations in the lightning quick and rapidly changing fashion and apparel industry is fraught with risks and pitfalls. Are you selling high-end or low-end products?

Apparel 130

Apparel Fashion Shipping Costs Merchant Services 130

GetElastic

JANUARY 13, 2022

Industry analyst Gartner publishes predictions for the upcoming year based on research and trends, and 2022 brings us to their latest findings; perhaps the most dynamic subject on the minds of analysts and organizations alike, is the future of buyer behavior. Unified commerce is the engine for delivering an omnichannel experience.

Omnichannel 78

Omnichannel Customer Retention Social Media Customer Experience 78

Omnisend

SEPTEMBER 29, 2021

One of the best ways to do this is by increasing customer retention rates. In this article, we’re going to discuss the best ways to identify customers that are an immediate ecommerce churn risk. Using churn management strategies you’ll be able to quickly prioritize your marketing efforts toward these high-risk customers.

Customer 78

Customer Customer Retention Social Media Merchant Services 78

Kibo

MAY 14, 2014

5 Tips for Improving Your Omnichannel Customer Experience Technology is rapidly changing the way we connect with the world, including how we shop for the products we want. Little more than a decade ago, a smiling sales associate and a 1-800 support number were enough to ensure a great customer experience.

Customer Experience 62

Customer Experience Omnichannel Improvements Customer 62

RETAIL MANAGEMENT SOFTWARE

DECEMBER 24, 2021

The Retail market landscape has seen significant changes in retail trends and shifts in consumer behavior since the coronavirus breakout, but the industry now appears more optimistic about the growth prospects. Adoption of the omnichannel distribution system and cross-channel marketing.

Consumer 94

Consumer Retail Social Media Payment Services 94

365 Retail

OCTOBER 20, 2022

These sweeping changes to the martech and adtech industries reinforce the need for retail marketers to shift to a first- and zero-party data strategy. . True personalisation offers products your customer has expressed an interest in – derived from preference insights and purchase motivations that they have explicitly told you.

Retail 52

Retail Omnichannel Customer Retention Channel 52

Smile.io

MARCH 8, 2024

The Guide to Setting Up a Loyalty Program for Shopify Plus Learn how the top Shopify Plus brands create a loyalty program that customers love. Learn from the top ecommerce brands in different industries. Loyalty & Reward Program Insights from Smile.io   71% of consumers expect personalization. Billion in 2023. Billion in 2023.

Social Media 72

Social Media Customer Loyalty Customer Retention eCommerce 72

GetElastic

SEPTEMBER 15, 2021

Customer Loyalty Programs: Almost all B2B marketers strive to find a balance between acquiring new customers and retaining existing customers. However, data shows that: 33% of marketers plan to increase spending on customer acquisition, versus only 18% on customer retention. Improved brand reputation.

B2B 146

B2B eCommerce Customer SEO 146

Omnisend

MAY 12, 2021

Let’s explore each stage individually, as well as how merchants can strive to increase customer engagement and conversion rates during them. Regardless of where the customer is during the customer lifecycle, omnichannel and automated marketing can improve the experience and the journey.

Customer 97

Customer Merchant Services Omnichannel Social Media 97

Korona

OCTOBER 14, 2022

All companies must continue to learn and adapt to smarter ways of operating within their industry. One of the most effective strategies for encouraging customer retention and increased consumer spending is to implement loyalty and membership programs. Customer acquisition cost is always higher than retention cost.

Subscription 52

Subscription POS Customer Retention Shipping Costs 52