Kissmetrics

JUNE 5, 2014

Social media is critical. But social media is also misunderstood in some ways. One of those misunderstandings is which social media sites a business or individual should be on. If you read this article, you’re going to understand which social media sites are best for your brand or business.

Social Media 190

Social Media B2C Channel SEO 190

lateshipment

OCTOBER 9, 2023

Personalization has become a norm rather than just being something that e-commerce brands do to just sway customers. 77% of consumers have chosen, recommended, or paid more for a brand that provides a personalized experience ( Forrester ). This gives you uninterrupted access to data that you can use on customers to re-target them.

eCommerce 130

eCommerce Gifts Social Media Recommendation 130

Retail TouchPoints

OCTOBER 14, 2022

As TikTok kicks off its second annual TikTok World business summit, the social media juggernaut is making headlines for more than just new platform updates. TikTok is a place where businesses of all sizes can connect with audiences, grow their customer base and drive revenue.

Social Media 281

Social Media Games Fulfillment Events 281

Retail TouchPoints

OCTOBER 25, 2023

Many operate through social media platforms, with Facebook and Instagram being top performers. Life experiences are catalysts for forging these communities — milestones such as going off to college or having children can serve as a baseline for connection, as individuals seek out those they can relate to and get recommendations from.

Social Media 278

Social Media Travel Apparel Clothing 278

Groove

JANUARY 30, 2019

eCommerce loyalty programs reward frequent customers with discounts, rebates, rewards, free merchandise, coupons and access to unreleased products. As a result, customer loyalty programs help to increase retention and lifetime value. Every time a customer makes a purchase, they will earn points. Point Program. Spend Program.

Customer Retention 265

Customer Retention eCommerce Customer Customer Loyalty 265

Kissmetrics

JUNE 21, 2021

After all, why wouldn’t you want customers to rave about your business to friends and family? From a potential buyer’s perspective, if your existing customers are happy enough with your company to recommend it, that speaks volumes about your business. It’s not just about getting customers, though.

Social Media 285

Social Media Reference Recommendation Books 285

retailnext

FEBRUARY 7, 2020

Dear retailers, having a profile and posting once in a while isn’t enough to get more customers from social media. Since social media is a popular place for product research, your content should be as engaging and persuasive as possible. Social Media Copywriting Guide: Posts. First stop, posts.

Social Media 52

Social Media Customer Retail Games 52

Kissmetrics

FEBRUARY 2, 2021

This signals the need for SaaS brands to segment their content assets and interfaces to hone in on messages that speak directly to specific customers. New and existing SaaS companies are investing heavily in AI and machine learning to reduce churn and win more new customers simultaneously. This is social proof at its best.

Social Media 320

Social Media B2B Games Marketing 320

lateshipment

MAY 21, 2021

Did you know that the average Customer Retention Rate (CRR) is just around 35% for eCommerce businesses. Just take a look at these stats 65% of a company’s business can be credited to existing customers. Companies have to spend 7 times more to get a new customer than to retain an existing one. Create a customer loyalty program.

Customer Retention 130

Customer Retention eCommerce Customer Social Media 130

Wiser

NOVEMBER 13, 2023

Leveraging the potential of store associates to become product advocates opens up a new dimension for retailers to connect with their customers organically. Associates, well-versed with the store’s offerings and ethos, can truly embody the brand and foster a genuine connection with the customers.

Social Media 148

Social Media Retail Events Recommendation 148

lateshipment

SEPTEMBER 12, 2023

Retailers soon utilized this unique opportunity and started giving additional discounts to keep customers coming. For e-commerce businesses, BFCM is a golden opportunity to boost sales and acquire new customers. Let’s take a look at some unique strategies that e-commerce brands have incorporated to convert the customers during BFCM.

Social Media 130

Social Media Multi-channel eCommerce Events 130

Kissmetrics

OCTOBER 14, 2021

From product launches to store-wide promotions, businesses ramp up their sales and marketing efforts during this time to match the high customer demand. Then use social media platforms like Instagram. Then use social media platforms like Twitter and LinkedIn. Then use social media platforms like Facebook.

eCommerce 271

eCommerce Social Media Shipping Costs Reference 271

Kissmetrics

MAY 27, 2021

By using one or several of the following tips, you give your store a better chance of getting noticed, winning new customers, and having a great weekend. Smaller brands often stick to social media. I recommend combining the two via a paid ad campaign on social media. Run a Flash Sale.

Social Media 267

Social Media eCommerce Events Recommendation 267

Optimizely

AUGUST 14, 2018

But few brands are lucky to attain the ranks of true customer loyalty. Sure, many of us— 77 percent, in fact —participate in some kind of customer loyalty program. By looking deeper into the psychology behind customer loyalty programs, a clearer picture of how brands should be incentivizing customers comes into focus. .

Customer Loyalty 268

Customer Loyalty Customer Social Media Events 268

Groove

JULY 16, 2020

Increase revenue and build customer loyalty with this marketing strategy. RetailDive defines gamification as " elements of play and common game mechanics such as points, badges, and other incentives in nontraditional contexts in order to affect behavior." This strategy helps to engage users and increase the time spent on your page.

eCommerce 259

eCommerce Social Media Recommendation Games 259

Retail TouchPoints

DECEMBER 20, 2021

Retail TouchPoints (RTP): What role does social media play in Nu Skin’s growth marketing toolkit? The entire journey, from product discovery through to purchasing, relies on word-of-mouth recommendations, so social media is a powerful tool for amplifying the reach of our hundreds of thousands of affiliates around the world.

Social Media 237

Social Media Customer Retention Technology B2C 237

lateshipment

OCTOBER 11, 2023

There’a really is no better feeling than giving – and we hope this feel-good campaign puts a smile on our customers’ faces this festive season.” Gamify the Shopping Experience - Target Gamification is a strategy through which a brand can increase customer engagement and loyalty. This created a sense of FOMO among the customers.

eCommerce 244

eCommerce Marketing Gifts Shipping 244

Retail TouchPoints

JANUARY 19, 2023

Because they “combine some of the most important aspects of the in-store experience, such as interactive customer service, with the ease, convenience and pure entertainment factor of online shopping. Bao Arakov, Livestreaming Analyst at Coresight Research, recommended that brands ask (and answer) three key questions: 1.

Social Media 272

Social Media X-cart Consumer Events 272

Retail TouchPoints

JUNE 27, 2022

How can businesses position themselves to attract consumers and deliver an exceptional in-store experience that builds customer loyalty and drives sales? Frontline sellers hold powerful influence over customer purchasing behavior. Still, these influencer recommendations do not come cheap. So what’s the plan?

Retail 260

Retail Recommendation Games Consumer 260

Retail TouchPoints

JANUARY 31, 2024

Lately, Intuit Mailchimp has been laser focused on solving our customers’ clustomer problem. In our recent survey with Edelman DXI , we found that customers are 87% more likely to click into an email if it’s personalized to them, and 71% of customers are more likely to purchase from a company that sends them personalized email.

Marketing 242

Marketing Customer Retention Shopify Social Media 242

Ecommerce Platforms

NOVEMBER 17, 2022

You’ve built your ecommerce store , found customers who enjoy your products, and accelerated operations, until…you hit a plateau. There’s no worrying about receiving a slightly too cooked (or too rare) burger because it’s so standardized and built on delivering exactly what the customer expects. Look no further. Go to the top.

Social Media 249

Social Media Merchant Services Shipping Costs eCommerce 249

Kibo

APRIL 19, 2022

They create (or source), market, and sell their products directly to customers. D2C brands connect with customers using primarily digital channels and touchpoints like social media, eCommerce websites, mobile apps, SEO/paid search and email. The D2C Customer Journey.

Payment Services 127

Payment Services Customer B2C Social Media 127

Kissmetrics

FEBRUARY 23, 2021

Social media is a noisy place. What does this mean for the future of social media and digital marketing? It’s where your core audience hangs out, and their attention isn’t fragmented like it often is on larger social media sites. As an author, it pays to be active on a site like Goodreads.

Social Media 266

Social Media Books Hobbies Other 266

Algopix

OCTOBER 15, 2023

Cross-channel tracking, also known as cross-device tracking, involves monitoring customer interactions and behaviors across multiple online channels and devices. These channels can include websites, mobile apps, social media platforms, email, and more. This is where cross-channel tracking becomes invaluable.

Channel 129

Channel eCommerce Social Media Customer Loyalty 129

Kissmetrics

OCTOBER 8, 2020

Numerous blog posts, social media marketing campaigns , and emails crowd your pipeline. Step 1: Understand Your Customers. Your marketing efforts’ ultimate purpose is to reach the most customers and get them past the sales funnel. Web Content writer: works on blog posts, guest posts, social media copy, and landing pages.

Marketing 363

Marketing Social Media Document Article 363

Kissmetrics

APRIL 23, 2021

Some people think it’s just social media monitoring, while others believe it has something to do with public relations, and still others have no idea the impact it can have on sales. And regular interactions on social networks are vital to any business success. What if your employees are not social media savvy?

Definition 362

Definition Management Social Media SEO 362

Kissmetrics

JANUARY 26, 2021

Initially, they just wanted a way to talk to others in the gaming community. Screenshare allows you to communicate, watch videos, and, of course, play games. This aids conversation flows, and it’s of obvious benefit to businesses that want to respond to customer queries. Here, you can further customize your settings.

Channel 316

Channel Games Download Social Media 316

Smile.io

AUGUST 25, 2023

From a branded explainer page, clever VIP tier names, and on-theme language such as “Rewards Designed For You”, customers know the loyalty program is closely aligned with the brand values. Customers not only get to show off their artwork to a like-minded community and inspire others—they get rewarded for doing so!

Customer Loyalty 78

Customer Loyalty Beauty and Health Customer Food and Beverages 78

Kissmetrics

JANUARY 20, 2021

Social media referrals have stagnated around 5 percent of all traffic for years. The encouraging news is social media reach is still massive. billion active social media users. Many people use social media solely for brand awareness. Not any more. There are more than 3.5

Social Media 363

Social Media Blog Marketing Other 363

Onilab User Guides

DECEMBER 6, 2018

With the rising influence of social media on all spheres of our lives, brands that don’t utilize social networks for self – promotion will drop out of the game in no time. Social networks provide availability, speed, and ease of use – everything that customers seek today.

Social Media 45

Social Media Magento eCommerce Books 45

Omnisend

MAY 12, 2020

. “Thank you for your order” isn’t the end of the customer journey—it’s just a step within it. The modern-day customer journey is far from linear, and the truth is, it never really ends. It takes multiple touch-points across several channels for a customer to make a purchase.

Customer 157

Customer Recommendation Shipping Costs X-cart 157

Groove

SEPTEMBER 21, 2023

In today's interconnected world, social media has transformed into an indispensable platform for businesses, influencers, and individuals alike. The rapid evolution of AI technology has unleashed a wealth of opportunities for those seeking to unlock the true potential of social media platforms.

Social Media 195

Social Media Merchant Services eCommerce Payment Services 195

Retail TouchPoints

MARCH 16, 2023

Playing the SEO Game One trickle-down effect of having more (and more detailed) product copy is the positive impact it can have on search rankings. “If Another area ripe for AI automation is the creation of product copy across the entire customer journey. It’s all about giving the customers that great experience [on every channel].

SEO 318

SEO Retail Merchant Services Social Media 318

Kissmetrics

SEPTEMBER 29, 2020

After all, the content and style of TikTok content are different from those on other social media platforms. At the bottom of this screen, you can customize your videos even more. You can also automatically share your video to other social media platforms. How to Create Interesting TikTok Marketing Content.

Marketing 362

Marketing Social Media SEO Channel 362

Groove

FEBRUARY 11, 2019

Typically, we recommend having four-email set up in your workflow. We specifically outline abandoned cart strategies in a related blog, but in general, we highly recommend this hack because it is proven to increase conversion and drive revenue. We recommend building custom promotional offers based on your business, customers and goals.

eCommerce 258

eCommerce Payments eCommerce Platforms Recommendation 258

Groove

SEPTEMBER 21, 2023

In today's interconnected world, social media has transformed into an indispensable platform for businesses, influencers, and individuals alike. The rapid evolution of AI technology has unleashed a wealth of opportunities for those seeking to unlock the true potential of social media platforms.

Social Media 195

Social Media Merchant Services Marketing Payment Services 195

Kissmetrics

MARCH 5, 2021

If you want to prove your worth to your customers and find ways to become more efficient, you need clear analytics to guide you. For example, if you want to track your read and click-through rates, collect data on form submissions, or see the number of active customers in your database, you can find a Slack app to help.

Marketing 287

Marketing Multi-channel Social Media Channel 287