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Retail’s Last-Mile Challenge

Retail TouchPoints

Yet as pundits ponder the death of the department store, the industry is racing to reimagine where and how it sells goods. But many retailers are seeing opportunities in using those locations as micro-fulfillment centers. Some 300 of Tesco’s 7,200 stores fulfill orders in a similar fashion. In the U.S., In the U.S.,

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Nordstrom Focuses Holiday Efforts on Value-Added Services and Unique Experiences

Retail TouchPoints

Nordstrom’s holiday offerings span channels and stores and include: Stress-Free Services for Holiday Shoppers Nordstrom is appealing to consumers’ need for flexible fulfillment options by spotlighting its BOPIS and shipping options. Cardmembers in select markets will have access to free two-day shipping.

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Macy’s Online Marketplace Has Arrived

Retail TouchPoints

The marketplace, powered by Mirakl , is key piece of Macy’s turnaround strategy aimed at transforming the department store into a digitally led, omnichannel retailer. The platform, which is integrated into the existing Macy’s website and app, brings an expanded assortment of 400 new brands across 20 product categories at launch.

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Belk Adds Same-Day Delivery Option

Retail TouchPoints

Department store retailer Belk will provide same-day delivery on select merchandise for orders placed before 2 pm, with delivery the following day for orders coming in after that time. The retailer will charge $14.95 on orders under $49 and $9.95 for orders larger than that amount.

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Amazon’s Move Into the Malls

Retail TouchPoints

Amazon recently announced that it is in talks with mall operators such as Simon Property Group to convert the vacant store space left by the closure of big department stores into warehouses and fulfillment centers. How does the move into the malls fit into the overall retail expansion strategy of Amazon?

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The Future of Shopping: What to Expect in 2032

Retail TouchPoints

You’ll still shop in physical stores, but the experience will be transformed : By 2032, 50% of the retail footprint will be dark stores, kiosk, pickup and small footprint (less than 4,000 square feet) as stores are reimagined to be efficient for digital fulfillment.

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#RSP22: Everything You Need to Know About Holiday 2022

Retail TouchPoints

YOY growth this holiday season, whereas department stores will only see a 0.3% Focus on bringing people back to stores: In-store retail sales are expected to increase 7.9% Luckily, retailers can harness the power of location to make their mobile applications and, in turn, their brand experiences, more seamless than ever.