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Department Stores – what does the future hold?

365 Retail

The huge increase in online shopping over the past decade or so has had a major impact on department stores, with many consumers turning to Amazon, eBay and other online shops for shopping, rather than a more traditional trip out to a physical store. Changing culture of shopping.

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Is this the beginning of a department store renaissance? Eh, not so much.

Steve Dennis

Then Kohl’s followed up with a similarly surprising upside report that led some to conclude that maybe, just maybe, the long-beleaguered department store sector might be seeing a resurgence or—dare we say it out loud?—the Without this shift, same-store sales would have increased only about 1.7% the beginning of a renaissance.

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The Need for Delivery Speed Drives Holiday Hiring

Retail TouchPoints

While Amazon and many big box retailers have announced their seasonal hiring plans, department stores and fashion chains have been notably, but not unexpectedly, quiet. The pandemic has negatively impacted the department stores’ businesses. Relieving Pressure On Stores. For its part, 1-800-FLOWERS.COM Inc.

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The Fusion of Food, Fashion and Gastronomy

Retail TouchPoints

In times where close contact and human interactions are scarce, people like shopping for groceries in their neighborhood store. In one of our most recently opened projects, Edeka Center Weserpark in northern Germany, we created a number of independent brands within the market, run by specialists in their respective fields.

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5 Trends from NRF 2023 That Retailers Can’t Ignore

Retail TouchPoints

It seems retailers are finally upgrading their marketing technology stacks with this technology. Retailers are finally starting to embrace AI in their core business operations — to boost efficiency by optimizing stock levels, for example, or combining supply chain availability with customer lifetime value to prioritize marketing offers.

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#RSP22: Everything You Need to Know About Holiday 2022

Retail TouchPoints

YOY growth this holiday season, whereas department stores will only see a 0.3% Focus on bringing people back to stores: In-store retail sales are expected to increase 7.9% The retailer decided to automate specific parts of its contact center operations and employed AI to aid agents in resolving customers issues quickly.

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Retail’s Great Awakening: Snapshots Of Global Retail Response To COVID-19

Retail TouchPoints

Following are summaries of the response in key markets around the world. Many governments also instituted contact tracing, checking people’s travel and proximity to COVID-19 outbreaks. There are now guidelines in place for contact tracing that are widely used in China, South Korea, Japan and other Asian countries.

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