Retail TouchPoints

AUGUST 11, 2022

Her deep strengths in data-forward financial management and track record of value creation will make her an invaluable advisor throughout the business as we develop new digital and technology capabilities to advance our transformation agenda.”. Plaines is the department store retailer’s third C-level hire this year.

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Department Stores Omnichannel Technology Improvements 253

Retail TouchPoints

JULY 1, 2021

As the department store sector aims to reinvent itself for retail’s digital age, iconic retailer Neiman Marcus Group (NMG) is investing rapidly in technologies that will elevate its integrated luxury retail strategy across all channels. So how does NMG see these digital investments leveling up its omnichannel game?

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Omnichannel Technology Channel Department Stores 264

Retail TouchPoints

APRIL 4, 2022

The department store retailer has updated its branding in stores and online in addition to offering an anniversary discount of 30% storewide and, for reward members, an additional $10 in bonus rewards for every $50 spent through April 12.

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Travel Department Stores Omnichannel Games 312

Retail TouchPoints

FEBRUARY 22, 2023

During the pandemic, focus shifted to ways shopping malls were attempting to make shopping faster, easier and safer for consumers with curbside services offerings and other omnichannel capabilities. Traditionally, department stores (and in turn malls) haven’t focused on creating this type of deeper, more meaningful connection.

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Omnichannel Department Stores Consumer Banking 306

Retail TouchPoints

FEBRUARY 23, 2021

Macy’s Q4 and full-year 2020 results show signs of a turnaround for the department store, hard hit, like many of its counterparts, by the COVID-19 pandemic. The increasing prominence of digital reflects the company’s “Polaris” omnichannel transformation strategy. Net income for the 13 weeks ended Jan.

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Department Stores Apparel Jewelry Omnichannel 211

Retail TouchPoints

MAY 1, 2023

RevTech Ventures , an early-stage venture capital firm that invests in both retailers and retail technology, sees potential in numerous areas. “We She is responsible for sourcing, diligence and oversight of the firm’s investments in marketplaces, consumer products and services, and emerging technology companies.

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Retail Beauty and Health Omnichannel Operations 268

Retail TouchPoints

JANUARY 20, 2022

In mid-2021 rumors also surfaced of plans for large-footprint department stores , although Amazon hasn’t formally announced anything along these lines. Amazon Style could be a first foray in the department store realm where the company could expand to other untouched categories at brick-and-mortar, such as homewares.

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Clothing Payment Services Apparel Department Stores 260

Retail TouchPoints

JUNE 15, 2022

That is why Interstore | Schweitzer , which believes brick-and-mortar is the linchpin of the omnichannel customer experience, analyzed food stores all over the world, coming up with a list of 50 stores they believe every serious retailer (and food lover) should visit. Omnichannel and Digital Innovation.

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Omnichannel Customer Experience Department Stores Consumer 262

Retail TouchPoints

JUNE 22, 2023

Physical Stores Create Unique Value and Get ‘Premium’ Investment Like many omnichannel retailers, Anthropologie understands the unique value of its stores. We are not a department store, so we’re not forced into merchandising certain product categories together,” Preis explained.

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Customer Clothing Consumer Fashion 278

Retail TouchPoints

JUNE 17, 2021

Seeking to provide the same depth of product information that’s available online in a brick-and-mortar environment, Purina has partnered with Perch to create interactive endcaps in the pet sections of 200 Meijer stores. The technology has been used in categories such as beauty, CPG and accessories, primarily in department store environments.

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Beauty and Health Department Stores Accessories Customer Loyalty 179

Retail TouchPoints

NOVEMBER 23, 2020

Companies with strong online and omnichannel offerings were once again rewarded for their efforts, while those that have fallen behind in these areas continued to struggle — though their catch-up ecommerce efforts are starting to pay off. Long-Term Investments in Omnichannel and Supply Chains Pay Dividends at Big Box Retailers.

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Omnichannel Department Stores eCommerce Fulfillment 228

Retail TouchPoints

MAY 1, 2023

RevTech Ventures , an early-stage venture capital firm that invests in both retailers and retail technology, sees potential in numerous areas. “We She is responsible for sourcing, diligence and oversight of the firm’s investments in marketplaces, consumer products and services, and emerging technology companies.

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Retail Beauty and Health Omnichannel Operations 232

Sailthru

MARCH 8, 2018

As the world’s largest retailer and online retailer go head to head in a battle of Goliath and Goliath, one thing is clear: Omnichannel has become the white whale for retailers. Technology has created a complex customer journey. How can a brand master the omnichannel experience? Personalization and omnichannel.

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Omnichannel Social Media Retail Shipping Costs 60

Retail TouchPoints

SEPTEMBER 28, 2020

Ecommerce execution will lean more heavily on store-based fulfillment. Holiday hires will help retailers leverage their store-based omnichannel fulfillment capacity through buy online, pick up in-store (BOPIS), curbside pickup, home delivery and ship-from-store services. Relieving Pressure On Stores.

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Fulfillment Department Stores Shipping Costs eCommerce 306

Retail TouchPoints

MARCH 10, 2021

But in-person shopping shouldn’t become too complacent, because the ecommerce technology experts in their Seattle basements are working on how to replicate and improve this “dullness” and replace it with another altogether more convenient one.

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Retail Department Stores Improvements eCommerce Technology 290

Retail TouchPoints

OCTOBER 6, 2022

The Retail TouchPoints 2022 Retail Strategy & Planning (#RSP22) webinar series, now available on-demand, offered a wealth of tips and best practices across critical areas including pricing, location-based technology, inventory management and marketplaces. YOY growth this holiday season, whereas department stores will only see a 0.3%

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Shipping Costs Payment Services Merchant Services Payments 285

Retail TouchPoints

APRIL 12, 2022

Specific robotic use cases will continue to be redefined as the cost of manufacturing drops and the reliability and capabilities of the technology improve. This new technology will allow even tighter integration between the digital and physical realm during shopping.

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Home Furnishings Shipping Costs Apparel Clothing 358

Pivotree Blog

OCTOBER 10, 2023

An integrated supply chain ecosystem When modernizing, it’s important to address the end-to-end supply chain so that all systems work together, including ecommerce, omnichannel, order management, warehouse management, transport management, and other platforms that are critical to order fulfillment.

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Supplies Order Fulfillment Omnichannel Fulfillment 52

Pivotree Blog

OCTOBER 10, 2023

For many, the ability to adjust to new changes may not be sustainable especially if you’re relying on legacy technology to run an ultra-modern operation. But the technology to support these expectations, in many cases, can’t keep up with the rapidly changing marketplace.

Supplies 52

Supplies Fulfillment Omnichannel Department Stores 52

Retail TouchPoints

JULY 27, 2021

Rising ecommerce sales and the power of social networks empowered customers to discover new, cutting-edge brands, which meant many (especially millennials and Gen Z) spent less time in the beloved department stores that had long served as anchor tenants. Technology-based and digitally native brands have an ecosystem around them.

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Events Food and Beverages Beauty and Health Small Business Retail 279

Retail TouchPoints

JANUARY 28, 2021

Neiman Marcus Group (NMG) is making big moves to adapt to changing consumer behaviors, with strategic investments in talent, merchandising, technology and supply chain to reshape the Neiman Marcus and Bergdorf Goodman customer experience. Former Apple exec Bob Kupbens will join as EVP, Chief Product and Technology Officer, effective Feb.

Supplies 147

Supplies Customer Experience Technology Omnichannel 147

Kibo

OCTOBER 8, 2021

Retailers have come a long way in improving the customer experience for shoppers, focusing on personalization, omnichannel shopping experiences, and better overall customer relationship management. The importance of omnichannel fulfillment. Established over a century ago, Boscov has 47 stores in the Mid-Atlantic region of the US.

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eCommerce Fulfillment Omnichannel Department Stores 62

365 Retail

MAY 22, 2023

We are excited to have reached a stage in our growth where we can deploy this omnichannel strategy which increases convenience and further improves the Cowboy experience for all our customers.” – Adrien Roose, Cowboy, CEO and Co-Founder. per month, as part of its commitment to making its bikes as accessible as possible.

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Retail Subscription Department Stores Mobile 52

Retail TouchPoints

OCTOBER 21, 2020

As more consumers relied on ecommerce during lockdowns, many first-time users discovered its ease and convenience, making it more crucial for brick-and-mortar stores to differentiate their experiences. Pop-up retail will provide brands and retailers a platform to test new locations, new formats, new technologies, new partnerships and beyond.

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Sporting Goods Retail Omnichannel Consumer 194

Retail TouchPoints

MAY 27, 2021

It’s true that some of this marketplace momentum can be attributed to retailers looking to take a bite out of Amazon’s pie by launching their own “Everything Stores” (Walmart and Target in particular come to mind). In practice, however , most of the new third-party marketplaces being launched don’t look anything like Amazon.

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Retail Fulfillment eCommerce Department Stores 269

Omnisend

AUGUST 19, 2021

Essential products, services, and utilities Technology (gaming in particular) Low-priced clothing. Unlike Millennials of the generation before, they were born into a world humming with rapid technological innovations and social media. Then they’re going into the department store. These are digital natives.

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Social Media Definition Recommendation Department Stores 148

RETAIL MANAGEMENT SOFTWARE

FEBRUARY 10, 2020

While Department stores are the ones to get the highest traffic during Valentine’s Day (36%), followed by discount stores and online shopping (32%), specialty stores are expected to grab 19% of shoppers, whereas local small stores stand at 15% followed by clothing stores and jewelry shops tied at par with 11% of intentions.

Jewelry 52

Jewelry eCommerce Platforms Point of Sale Gifts 52

RETAIL MANAGEMENT SOFTWARE

FEBRUARY 10, 2020

While Department stores are the ones to get the highest traffic during Valentine’s Day (36%), followed by discount stores and online shopping (32%), specialty stores are expected to grab 19% of shoppers, whereas local small stores stand at 15% followed by clothing stores and jewelry shops tied at par with 11% of intentions.

Jewelry 52

Jewelry eCommerce Platforms Gifts Point of Sale 52

PFS

JANUARY 22, 2020

Opting for automated technology such as cloud-based order picking solutions can also help to boost distribution efficiency by increasing accuracy, and minimising waste. The demand for omnichannel fulfilment. The rise of social commerce.

eCommerce 52

eCommerce Beauty and Health Fulfillment Order Fulfillment 52

RETAIL MANAGEMENT SOFTWARE

FEBRUARY 10, 2020

While Department stores are the ones to get the highest traffic during Valentine’s Day (36%), followed by discount stores and online shopping (32%), specialty stores are expected to grab 19% of shoppers, whereas local small stores stand at 15% followed by clothing stores and jewelry shops tied at par with 11% of intentions.

Jewelry 40

Jewelry eCommerce Platforms Gifts Point of Sale 40

Retail TouchPoints

AUGUST 5, 2020

In interviews with The Rainbow Group , a shopping center company and department store in China, they reported that they quickly upgraded their digital capacity, rebranded the company as a digital-first brand and changed their go-to-market strategy, all in 60 days. Experience Retail: We see the future of retail as “experience retail.”

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Retail Supplies eCommerce Department Stores 264

Sailthru

JUNE 13, 2018

While many department stores struggle to adapt to today’s retail landscape, Nordstrom saw record sales in 2017. Using data and technology to create a personalized, omnichannel customer experience was certainly a huge factor. Despite selling exclusively online, Wayfair delivers top-notch omnichannel customer service.

Customer Experience 68

Customer Experience Payment Services Customer Payments 68

lateshipment

OCTOBER 16, 2020

Digital transformation (Brick-to-Click) – A recent report by IBM states that the pandemic has accelerated the shift to digital shopping by roughly 5 years; the same report also indicates that by 2020, department stores will decline by 60% while e-commerce will grow by nearly 20%. Have an omnichannel approach.

Shipping Costs 211

Shipping Costs eCommerce Social Media Shipping 211

Steve Dennis

JANUARY 9, 2018

The department store space is a great example. Moreover, large, well capitalized companies will take advantage of asset “fire sales” or technology plays to complement their skills and accelerate their growth. Honey, I shrunk the store. Omnichannel is dead. “Cool” technology underwhelms.

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eCommerce Retail Multi-channel Channel 102

iVend

MARCH 14, 2022

Optical retail straddles two worlds – optical retail stores are part medical practice, with prescription lenses, and part fashion retailer, selling designer frames and sunglasses. According to the Association for Customer Loyalty, one of most effective tools for branding is omnichannel retailing.

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Omnichannel Retail Channel Customer Retention 97

RETAIL MANAGEMENT SOFTWARE

NOVEMBER 9, 2021

Products are sourced from sporting goods manufacturers, distributors and wholesalers and then sold to the general public via retail stores. Department stores, mass merchandisers and retailers that exclusively sell apparel are not included in this category. How the Pandemic Fueled the Biggest Bicycle Boom in History.

Sporting Goods 52

Sporting Goods Outdoor Marketing Accessories 52

Kibo

MARCH 17, 2023

This strategy typically requires a modern order management system that can manage complex inventory and omnichannel distribution models and has extensible fulfillment capabilities. Example: Boscov’s, a family-owned department store in the US, uses Kibo’s intuitive fulfiller UI for store wave picking.

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Fulfillment Operations Shipping Costs Merchant Services 62