Wed.Mar 08, 2023

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The Key To Insights-Driven Decisions Is Curiosity Velocity

Forrester eCommerce

Organizations are being flooded with data and there's more coming every day. Discover how to untangle the knots within your data culture by identifying places where curiosity velocity is blocked or bottlenecked.

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How Store Design Teams are Unlocking Tangible Value from AI Platforms

Retail TouchPoints

Editor’s note: This is the second article in our series on AI in Retail. Read the initial article, on consumer attitudes toward AI, here. If you’re pondering whether the rise of AI tools and platforms is driving the end of human store design teams, experts agree: you have no reason to panic. Make no mistake, platforms like ChatGPT , Midjourney , DALL e and Stable Diffusion are changing the store design process.

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Value Stream Management: What, Why, And How To Pick A Platform

Forrester eCommerce

Value Stream Management Works Our research is clear: Value stream management (VSM) delivers real results. We’ve spent the last year learning how organizations have applied VSM to their business, mapping the solution landscape, assessing the impact of mergers and acquisitions, and evaluating the vendors that define the market.

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Walmart Plans $1.5 Billion Investment in Mexico and Central America for 2023

Retail TouchPoints

Walmex , Walmart ’s Mexico and Central America business, is planning to spend nearly $1.5 billion in the region in 2023. The investment, which is up 27% from the amount spent in 2022, will primarily be used to remodel and maintain existing stores while opening new locations, along with improvements to supply chain and technology. Walmex plans to invest 45% of the funds to upgrade an unspecified number of existing stores.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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The Pay Gap Isn’t The Only Problem For Women In CISO Roles

Forrester eCommerce

Last week, we published Forrester’s third CISO Career Paths report. This research involved an analysis of the career paths of Fortune 500 CISOs, looking into their education, tenures, and prior experiences of security leaders at some of the world’s largest companies.

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Best Buy and Atrium Health Partner to Provide Enhanced At-Home Hospital Care

Retail TouchPoints

Best Buy Health will work with Atrium Health to develop new hospital-at-home offerings, helping enable providers to deliver high-quality care while reducing emotional and financial burdens on patients and caregivers. Atrium Health already has a strong position in telemedicine and a well-established hospital-at-home program, combined with a patient population of nearly 3 million people.

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Kendra Scott Launches Foundation to Empower Women

Retail TouchPoints

Kendra Scott is marking March 8, International Women’s Day, with the launch of the Kendra Scott Foundation , committed to empowering women and youth in the areas of health and wellness, education and entrepreneurship. Philanthropy has been part of the business model at Kendra Scott since its founding, and establishing the Foundation, which will be a component of the 501(c)(3) Austin Community Foundation, will allow it to serve as an overarching platform to deepen the brand’s investment in changi

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Shopify vs Teespring (2023): What’s the Best Way to Sell Print On-Demand Merch?

Ecommerce Platforms

An author needs a way to sell merchandise. As does a podcast host. As does an Instagram influencer. The best way to go about selling merchandise is by using an ecommerce platform with print-on-demand capabilities. Shopify is one, and Teespring is another. In this comparison of Shopify vs Teespring, we lay out their dramatic differences, and help you decide whether it’s best for your business to use a powerful, fully featured ecommerce platform (like Shopify), or a simplified, extremely beginner-

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5 Steps Toward Practical, Scalable, Sustainable Impacts in Retail Design

Retail TouchPoints

As savvy customers pull back the curtain on the carbon footprints of their go-to retailers, credibility in sustainable performance has emerged as a top requirement for brands competition. This search for sustainable practices scales up from a product or service’s initial messaging to the built environment, and it filters through every space in between.

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Shopify Review 2023 – Is Shopify the Best Ecommerce Platform?

Ecommerce Platforms

In today’s Shopify review, I’ll be covering everything store owners need to know about one of the most popular ecommerce store building platforms on the market. In my opinion, Shopify definitely is one best ecommerce builders on the market. It’s endlessly flexible, giving businesses all the freedom, they need to sell a variety of digital and physical products.

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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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WHP Looks Beyond Toys ‘R’ Us with $375M Investment from Ares

Retail TouchPoints

Brand management firm WHP Global has received a $375 million equity investment from funds managed by the private equity group of Ares Management Corporation to fuel its next wave of brand acquisitions. The transaction values WHP at $1.6 billion. Founded in 2019 by retail industry veteran Yehuda Shmidman with funds managed by Oaktree Capital Management , WHP’s portfolio of brands now generates more than $6.5 billion in global retail sales across three verticals: Fashion, anchored by the Express

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The Best Live Chat Software for Ecommerce Stores in 2023

Ecommerce Platforms

Live chat software has quickly become an essential tool for ecommerce businesses. In today's digital world, customers expect fast, convenient, and streamlined support. To keep up with customer demands, ecommerce stores must offer efficient service options. To deliver an exceptional live chat experience, businesses must invest in the right tools. Simply adding a chat widget to your website isn't enough.

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Criteo Acquires Brandcrush to Create Holistic Retail Media Solution

Retail TouchPoints

Commerce media company Criteo has acquired Brandcrush , a platform that enables the buying and selling of retail media activations, including those in offline channels like stores. The combination of Brandcrush’s media buying capabilities with Criteo’s existing retail media solutions will create a “holistic omnichannel monetization solution,” according to Criteo.

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11 Easter sales tips to boost your ecommerce sales

Omnisend

Reading Time: 9 minutes Easter is a fantastic season and a great opportunity to bring joy to your customers, sell a lot of products and increase customer satisfaction and loyalty all at the same time. These tips below will give you practical advice and examples how you can boost your ecommerce sales this easter. 1. Launch an Easter giveaway Launching an Easter giveaway can be a great way to boost ecommerce sales during the holiday season.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Four Ways Ecommerce Brands can Overcome the Overstock of Excess Inventory

Retail TouchPoints

After three years of supply chain logistics and shipping delays, retailers have too much inventory sitting on shelves, and consumer demand continues to be in flux as inflation maintains a strong grip on budgets everywhere. This means the way consumers shop has drastically changed as new financing options rise in popularity. Buy Now, Pay Later (BNPL) vendors like Klarna and Afterpay are helping consumers ease the burden of inflation on their slimmed-down budgets.

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Benefitting From Celebrity Social Proof in Marketing and PR

Digital Doughnut

In today's crowded marketplace, businesses are always looking for effective ways to get their brand in front of potential customers. One strategy that has proven to be successful is leveraging the power of celebrity endorsements, social proof, and inclusion in celebrity event gift bags.

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10 hair care email examples that stand out [+tips]

Omnisend

Reading Time: 6 minutes When it comes to investing in their image, 71% of Americans spend their money on hair products. Yup, your luscious locks play a massive role in how you look and feel. Healthy hair is long said to be a sign of youth, liveliness, and vitality (and no one wants limp locks or split ends!). But, the global hair care industry is massive.

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Stitch Fix CFO to exit as declines persist

RetailDive

Dan Jedda, who came from Amazon about two years ago, in May will become chief financial officer at Roku, as the box e-retailer continues its CEO search.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Top 5 China Ecommerce trends to watch in 2023

365 Retail

In 2022, roughly 1 billion consumers shopped on e-commerce channels across China, generating 45.3% of all retail sales online. As one of the world’s largest e-commerce markets in terms of sales, retailers and brands should look to China to keep on top of key trends, innovations, and consumption behaviours. China is often cited as being at the forefront of innovations within the retail sector and this is largely being driven by its Gen Z consumers.

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Disciplined inventory management helped Macy’s weather tough 2022

RetailDive

The retailer has relied on data and analytics to forecast demand and make decisions around purchasing and pricing.

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The Ultimate Guide to Email Marketing for E-Commerce

Ecommerce Guru

In today’s digital world, email marketing is one of the most effective ways to engage with your customers and promote […] The post <strong>The Ultimate Guide to Email Marketing for E-Commerce</strong> appeared first on Ecommerce Guru.

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DXL unveils ‘Wear What You Want’ brand positioning

RetailDive

The retailer wants big-and-tall consumers, which tend to be ignored by the apparel industry, to have more shopping options.

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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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Features to Look For in a Cannabis Payments Solution: Ultimate Guide For CBD retailers

Korona

If you’re a CBD owner, you know that making sales and collecting payments aren’t as simple as they seem. It’s not just about stashing money from customers—it’s about safeguarding your business while staying on the right side of the law. That’s why you need a cannabis payment solution. A secure, reliable payment system tailored to cannabis dispensaries can help keep your customers safe and ensure that you do everything right.

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Digital Brands Group takes steps to go private

RetailDive

The company recently closed its acquisition of Sundry and has started the due diligence process with a private equity firm that approached it.

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Women return to work in significant numbers

RetailWire

Women were disproportionality affected by job loss at the outset of the novel coronavirus pandemic. They have returned to the workforce at numbers that exceed men for four straight months.

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Nike taps new head of women’s, DEI

RetailDive

Changes on the DTC side of the business will help support its digital-led strategy, the company said.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Doing the right thing comes with a cost for Adidas

RetailWire

Adidas reported a loss of $763 million in the fourth quarter. The brand terminated its deal with Ye, formerly known as Kanye West, after the rapper expressed antisemitic beliefs in various forums. The sportswear brand is forecasting its first annual loss in 31 years.

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Adidas projects first annual loss in 3 decades as it shakes up management team

RetailDive

The impact of its terminated Yeezy partnership is biting into profitability and revenue.

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Walmart expects ad and B2B service sales to lessen dependence on retail

RetailWire

Walmart CFO John David Rainey said that the vast majority of its sales and profits are generated by its store and e-commerce operations. Mr. Rainey expects that ad and B2B service sales will account for a growing percentage of total earnings within five years.

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How To Optimize Your Retail Logistics Strategy 

RetailMinded

The retail industry is highly competitive, especially in this era of technology-based commerce. This means that most consumers expect retail companies to have faster turnaround times for product deliveries. They should also manage goods coming from their suppliers to ensure that they have enough stock on hand at all times. With these changing demands, retailers like you must deliver products quickly while maintaining a good relationship with your suppliers.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib