Retail TouchPoints

MARCH 7, 2024

Quiet luxury, coastal grandmother, and cottagecore are just a few fashion trends that have emerged from the TikTok era. In truth, Gen Z’s are pushing the boundaries of more than just fashion, influencing digital commerce as we know it. If you’re like me, you wouldn’t even know where to begin finding an outfit to fit some of these.

Recommendation 256

Recommendation Fashion Consumer Accessories 256

Omnisend

MARCH 29, 2021

If ever any industry fully embraced ecommerce, it’s fashion. According to Shopify’s Fashion Industry Report , the fashion industry will reach a whopping $713 billion by next year. That number is largely influenced by the industry’s domineering growth, as indicated by ecommerce fashion industry statistics from Statista.

Fashion 148

Fashion eCommerce Omnichannel Clothing 148

Retail TouchPoints

MAY 27, 2022

“This initiative is a natural next step in H&M Group’s long history of innovation, where we use technology to discover new ways of enjoying fashion.”. The mirrors recognize the products brought into the fitting room and can offer personalized product and styling recommendations.

Payment Services 272

Payment Services Fashion Recommendation Customer Experience 272

RetailMinded

FEBRUARY 16, 2023

Almost half of fashion stores are stuck with excess stock after a disappointing start to 2023, according to a survey by Inventory Planner. And US fashion stores are sitting on an average of £74,000 worth of excess stock due to the downturn in consumer spending. It has little value and is costly to store.

Fashion 96

Fashion Clothing Apparel Supplies 96

Retail TouchPoints

JANUARY 8, 2024

One of the first criticisms leveled at online apparel sellers was customers’ inability to try products on prior to purchase — and despite many advances in technology, that fact remains a major ecommerce challenge. However, Amazon is using AI to try to close the appearance vs. reality gap in multiple ways.

Apparel 144

Apparel Beauty and Health Recommendation Fashion 144

Retail TouchPoints

JANUARY 11, 2024

has announced a multi-year strategic partnership with Google Cloud to create more personalized and inclusive online shopping experiences, improve customer and associate experiences and drive operational efficiencies through the use of AI and generative AI technologies. (VS&Co.) in a statement. ’s digital platform. in a statement.

Supplies 167

Supplies Technology Recommendation Apparel 167

Retail TouchPoints

AUGUST 9, 2023

John Lewis Partnership , operator of the John Lewis and Waitrose brands, will migrate more of its technology to Google Cloud as it seeks to take advantage of advances in AI, machine learning and loyalty program support.

Fashion 194

Fashion Technology Recommendation Operations 194

Retail TouchPoints

JUNE 21, 2022

Before the May 25, 2022 grand opening of Amazon Style — the retailer’s initial venture into fashion brick-and-mortar retail — some thought the Los Angeles space at the Americana at Brand would be dominated by technology and devoid of human interaction. Fitting Digital into Physical Fashion Retail. Photo courtesy of Amazon.

Fashion 190

Fashion Payment Services Jewelry Recommendation 190

Retail TouchPoints

JANUARY 20, 2022

Amazon has announced plans for its first-ever physical fashion store — dubbed Amazon Style — which will feature women’s and men’s apparel, shoes and accessories. To pull this off, Amazon will be using the same technology and processes it employs at its fulfillment centers. The goal is an Everything Apparel Store IRL.

Clothing 216

Clothing Payment Services Apparel Department Stores 216

Retail TouchPoints

MARCH 23, 2023

Through Snapchat’s AR technology we have seen the evolution of AR from just entertainment and self-expression to true utility for both consumers and businesses,” said Snap in its announcement of ARES. In the next decade we’re excited to take our world-class AR technology to businesses’ websites and apps.

Apparel 157

Apparel Retail Fashion Recommendation 157

Retail TouchPoints

JUNE 12, 2023

Amazon’s legendary machine learning algorithms drive revenue by recommending products based on customers’ behavior. And the fashion brand Gucci, with the recently launched “Gucci Assistant,” chats up users as they move through the customer journey. This technology seamlessly integrates into touch points and platforms.

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Retail Technology Games Recommendation 243

365 Retail

OCTOBER 8, 2023

Mango, a prominent European fashion conglomerate, is accelerating its digital metamorphosis with the introduction of Lisa, its proprietary conversational generative Artificial Intelligence (AI) platform. This move towards generative and conversational AI is a component of Mango’s broader technological overhaul.

Fashion 104

Fashion Technology Events Recommendation 104

Retail TouchPoints

OCTOBER 15, 2021

Coveo , a relevance platform that works to enhance digital experiences with AI-powered search, recommendations and personalization, has acquired Qubit , a provider of AI-powered personalization technology for merchandising teams. The deal is expected to accelerate Coveo’s geographic expansion into the UK and European markets.

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Recommendation Fashion Mobile Technology 242

Retail TouchPoints

SEPTEMBER 12, 2023

Khloe Kardashian founded Good American with Emma Grede to “redefine fashion for the modern woman.” The store features its fully inclusive line of denim, ready-to-wear styles, swimwear and shoes, but Crave Retail fitting room technology is at the center of the experience.

Apparel 228

Apparel Clothing Technology Customer Experience 228

UpSellIt

FEBRUARY 22, 2024

The technology behind the solutions predict exactly which shoppers to interact with, and exactly where and when in the website journey to interact with them. The most common types of recommendations are upsells, cross-sells, downsells, and bundles. .” What is Upsellit’s Website Experience? if desired.

Conversion Optimization 137

Conversion Optimization Recommendation Customer Loyalty Merchant Services 137

Retail TouchPoints

FEBRUARY 14, 2023

Constructor’s technology will help Very deliver highly personalized shopping experiences and journeys aimed at driving engagement, loyalty and conversions. Very offers products across fashion, tech, homeware, toys, sports equipment and other categories from more than 2,000 brands.

Toys 192

Toys Fashion Customer Experience Channel 192

Retail TouchPoints

MAY 31, 2022

The report noted a 9% uptick in spending by female Gen Zers which led the growth, and not only in fashion purchases. AI-powered personalized recommendations. With advancements in AI technology, personalized recommendations can still be achieved with minimal traditional data sources. recommendations, and personalization.

Mobile 313

Mobile Customer Data Recommendation Fashion 313

Retail TouchPoints

JUNE 7, 2022

We live in a world where 91% of consumers are more likely to do business with brands that remember, recognize and provide them with relevant recommendations and offers — and where 80% of consumers want personalization in retail to the extent that they would depart for a competitor if a vendor gets it wrong. ecommerce revenues grew by 32.4%

Recommendation 260

Recommendation Arts Retail Consumer 260

Fabric

DECEMBER 15, 2023

Read on to learn about the strategies and technologies that will shape the retail experience in 2024 and beyond. Additionally, they discussed how a recommendations engine is effective only if it is relevant to the customer and has accurate inventory data. 5 Key Takeaways 1.

eCommerce 130

eCommerce Omnichannel Fulfillment eCommerce Platforms 130

Retail TouchPoints

OCTOBER 21, 2020

The Syte platform includes features such as camera search, personalization and recommendation engines, and ecommerce search and merchandising solutions. Retailers utilizing the technology include Signet Jewelers , Farfetch , Castorama and Fashion Nova. “In and Asia-Pacific.

Fashion 257

Fashion Recommendation Customer Experience eCommerce 257

365 Retail

MARCH 3, 2023

Former Chairman and CEO of sports and fashion retailer, JD Sports, Peter Cowgill, is confirmed as a keynote speaker for the Retail Technology Show , taking place on 26 & 27 April 2023 at London’s Olympia.

Technology 52

Technology Retail Events Outdoor 52

Retail TouchPoints

MARCH 12, 2024

Tools like wearables are helping them home in on personal mood insights and recommendations, highlighting which products and activities to pair with the mood of the moment. And leading fragrance and beauty brand Givaudan is using brain imaging technology to harness the power of scent to evoke specific emotions.

Consumer 219

Consumer Beauty and Health Retail Fashion 219

Retail TouchPoints

AUGUST 12, 2020

Whether it is the in-store or online experience, technology will play a key role in meeting these customer and societal changes. Fashion Week is a good example: taking the experience of “attending” Fashion Week and pushing it out to a broader digital audience as an immersive, augmented environment. Early Adopters.

Retail 261

Retail Fashion Technology Customer Experience 261

Retail TouchPoints

MARCH 3, 2023

Over time, the brand has expanded its personalization program to show customers products that are often purchased with the item they are viewing, display items that can be bundled with products in a customer’s cart, and recommend additional products in the emails it sends to confirm transactions. leveraging owned and gathered customer data.

Consumer 220

Consumer Customer Loyalty Customer Experience Recommendation 220

Kissmetrics

APRIL 21, 2021

Now that word of mouth recommendations and criticisms spread through social media faster than fire in a dry field, influencers are more important than ever. Consumers trust recommendations from a third party more often than a brand itself. Thus, hopefully, they find my company relevant when a blogger they follow recommends it.

Social Media 307

Social Media Clothing Recommendation Fashion 307

Retail TouchPoints

FEBRUARY 19, 2024

Based on our campaign performance, here are our recommendations for Cyber Week marketing in 2024: Start Cyber Week Campaigns in October For our ecommerce clients, total app installs peaked during Cyber Week because most of our clients’ budgets targeted iOS devices.

eCommerce Marketing 248

eCommerce Marketing eCommerce Marketing Mobile 248

Retail TouchPoints

NOVEMBER 30, 2022

Retailers are actively seeking enhanced security technologies to mitigate risks and prevent theft before it happens. This often means installing technology that helps authorities identify and arrest the suspects if they choose to partake in crime. Loss Prevention Technology is Key.

Technology 285

Technology Electronics Events Travel 285

365 Retail

NOVEMBER 13, 2023

While the potential behind the technology is significant, AI is a polarising subject. I’d like to argue that AI is a powerful but incremental step that follows very similar patterns and characteristics of the millennia of technological advances that preceded it. AI, with enough training and feedback, can create good results.

Retail 109

Retail Recommendation Technology Fashion 109

Retail TouchPoints

SEPTEMBER 1, 2023

Top priorities include updating store interiors; integrating new technology to support associates; enhancing digital capabilities; and optimizing supply chain and merchandising operations. “Right now, we have less than $500 million in debt, and we will not be taking on any additional debt to fund or to pay for this investment,” Rosen explained.

POS 206

POS Merchant Services Supplies Improvements 206

Retail TouchPoints

FEBRUARY 7, 2023

Many members of this young, savvy demographic are exchanging their dependence on fast-fashion destinations like SHEIN , choosing to invest in quality over quantity. Chen added that many luxury brands, like Tommy Hilfiger , have been increasingly eager to test more emerging technologies in order to appeal to local audiences.

Payments 274

Payments Omnichannel Payment Services Consumer 274

Retail TouchPoints

JULY 10, 2023

The world of retail is getting ready for its iPhone moment using breakthrough generative AI technology. For example, a retailer looking to use the technology for generating descriptions in ecommerce product catalogs would train the model on relevant product information and metatags specific to its brand and items they sell.

Merchant Services 265

Merchant Services Shipping Costs Retail Social Media 265

Retail TouchPoints

JUNE 13, 2023

When Houle started with Aldo Group as Senior Director of Digital Technology, “We were primarily focused on digitalizing our retail experience across all channels,” he said in an interview with Retail TouchPoints. It involves not just the right technology but also the right skills, processes, and culture.

Supplies 219

Supplies Customer Experience Technology Omnichannel 219

365 Retail

MAY 9, 2024

As technology continues to reshape the retail landscape, various AI tools have emerged as catalysts for revolutionising the industry. Chatbots for customer service Virtual assistants leverage natural language processing algorithms to handle a wide range of inquiries, from product recommendations to order tracking, round the clock.

Retail 52

Retail Fashion Technology Customer Loyalty 52

Retail TouchPoints

AUGUST 18, 2022

Once reserved for an ultra-affluent clientele with disposable income to spend on shopping trips in the world’s most fashionable cities, the luxury category is undergoing a significant transformation. Within this role, Livi serves as a spokesperson for the brand, especially when promoting its technology interests and advancements.

Cryptocurrencies 249

Cryptocurrencies Payments Payment Services Fashion 249

Retail TouchPoints

AUGUST 14, 2023

At the core of its sneaker designs is patented technology from its innovation division, HandsFree Labs, which allows people to step into their shoes without untying their laces. Then our product team is taking that technology and adding design and style to that.” She often recommends our product to those who could benefit from them.”

Technology 213

Technology Fashion Consumer Marketing 213

Retail TouchPoints

MAY 7, 2024

Not only can this be applied to their subsequent search results and auto-complete suggestions, but also in the product recommendations, banner images, blog content and user-generated content they are shown and the pop-ups and offers they are targeted with. Improving the overall search experience for all shoppers.

eCommerce 224

eCommerce Improvements Information Omnichannel 224

Retail TouchPoints

OCTOBER 15, 2021

But it’s still true that only a small fraction of the fashion retail market has put tactical plans into place to support this significant consumer base. That means brands and retailers need to tackle some of the innate legacy issues that have hindered inclusivity in fashion. billion in the U.S.

Consumer 283

Consumer Retail Merchant Services Fashion 283