Retail TouchPoints

FEBRUARY 21, 2023

In retail, the wow factor refers to the business’ ability to amaze customers and convert them into store or brand admirers. A recent study from Wharton’s Baker Retailing Center and The Verde Group found that retailers can increase shopper repurchase intent by nearly 60% by delivering a great experience.

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Retail TouchPoints

OCTOBER 20, 2023

Accusations of “greenwashing” can lead to irreversible damage to reputation and consumer trust, and with environmental social governance (ESG) now high on the agenda for public and private organizations worldwide, it’s changing how many retailers think about their businesses. And how can POS finance fit into the equation?

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Retail TouchPoints

MAY 30, 2023

As shoppers of home furnishings really value the in-store experience, it was important to develop a modern POS solution that provided benefits to Bouclair customers in-store but kept them engaged with the brand when shopping online,” said Nitin Mangtani, Founder and CEO of PredictSpring in a statement.

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Home Furnishings POS Omnichannel Fulfillment 296

Kibo

APRIL 21, 2021

Nowadays, retailers miss out on an estimated $1 trillion in in-store sales because they don’t have the products customers are interested in. A modern POS empowers sales associates to save the sale by giving them a 360-degree view of inventory. What Are the Results of Endless Aisle and Split Fulfillment? The result?

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Retail TouchPoints

FEBRUARY 24, 2021

Spanish fashion retailer Encuentro Moda is deploying a radio frequency identification solution across its 125 stores, both to meet omnichannel requirements and to gain visibility into the stock availability at each store and throughout the supply chain. Adding Real-Time Inventory Data.

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Retail TouchPoints

JUNE 1, 2022

There are a lot of people making a good living forecasting what’s going to happen in retail. Things like ecommerce will soon eclipse brick-and-mortar, retail is facing an apocalypse or delivery to home will become the norm in grocery shopping. The fact is, when it comes to what’s ahead for retail, no one really knows.

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Retail TouchPoints

FEBRUARY 15, 2021

But the COVID-19 pandemic forced retailers to grapple with all of the above, all at once. Facing a near-apocalyptic situation, retailers have had to pivot quickly, creatively and competently in order to withstand the chaos of the 2020 economy. Researchers with the CBRE tracked APAC retailers as they shifted their business strategy.

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Retail TouchPoints

AUGUST 30, 2023

In today’s challenging business landscape, where profit margins are shrinking, supply chains are slow and uncertain, labor shortages are prevalent and inflation is a concern, it is crucial for retailers and brands to differentiate between understanding customer habits and fostering customer loyalty in order to succeed.

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Retail TouchPoints

JUNE 2, 2023

Smart retailers are realizing that their increasingly complex omnichannel offerings have made strong supply chain management more important than ever. Retailers need to handle inventory in stores and distribution centers, keep an eye on both digital and physical shelves and keep costs down with efficient logistics and routing.

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Retail TouchPoints

SEPTEMBER 12, 2023

It might have been the worst-kept secret in retail, but after months of unconfirmed reports , behind-the-scenes testing and tales from the front lines , TikTok has finally, formally launched its new ecommerce offering — TikTok Shop.

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Retail TouchPoints

JULY 17, 2023

Connecting the world of physical objects into a smart network, IoT technology brings new business opportunities for retailers and provides data-driven insights for decision-makers. According to Grand View Research , the global IoT retail market was valued at $42.38 billion in 2022 and is expected to grow at a CAGR of 28.4%

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Retail TouchPoints

NOVEMBER 3, 2021

As it did with many other aspects of retail, COVID-19 gave a major boost to touchless technology applications — and enthusiasm for these solutions will continue even after the pandemic has waned, according to Greg Buzek, Founder and President of IHL Group. Retailers had wanted to do this before as a way to save on labor costs.”.

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Payment Services Shipping Costs Electronics Fulfillment 363

iVend

OCTOBER 10, 2023

As we race headlong into the holiday season, the best gift that retailers could receive would be…a crystal ball. Having the ability to predict the future, to know how shoppers are going to behave would make retailers as excited as a child finding a full Santa sack at the end of their bed on Christmas morning.

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Retail TouchPoints

JULY 25, 2023

Any retailer that’s attempted to provide pickup and delivery services knows how fraught (not to mention expensive) they can be. But it’s how those stores operate that allows them to effectively serve as fulfillment hubs. Fast, efficient store fulfillment also made advances in Walgreens’ delivery services possible. “We

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RETAIL MANAGEMENT SOFTWARE

DECEMBER 24, 2021

The Retail market landscape has seen significant changes in retail trends and shifts in consumer behavior since the coronavirus breakout, but the industry now appears more optimistic about the growth prospects. Here Are The Ten Emerging Retail Trends We Predict For 2022. Personalization in the data mining age. New Look Stores.

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Retail TouchPoints

JULY 29, 2020

To attract a new generation of shoppers, retailers are looking to redefine go-to-market strategies and reimagine the customer experience inside their physical store locations. Retailers are pushing the envelope to create memorable experiences that gather social media ‘Likes’ and excite and enchant consumers.

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Retail TouchPoints

NOVEMBER 18, 2022

Additionally, National Retail Solutions (NRS) , which provides point-of-sale and other store management solutions for more than 17,000 bodegas and neighborhood convenience stores, is partnering with Uber Direct to support same-day delivery offerings.

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POS Point of Sale Customer Experience Supplies 290

Retail TouchPoints

APRIL 20, 2023

The somewhat unlikely locations are eight rapidly growing countries that are currently off of most retailers’ radar: Bangladesh, Egypt, Ethiopia, India, Indonesia, Kenya, Nigeria and the Philippines. In contrast, “retailers have only the secondary moment of truth, which is when you bought it. No one ever visited a bank branch.

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Mi9

OCTOBER 17, 2023

MIAMI, FLORIDA, October 16 , 2023 – Mi9 Retail, a leading provider of end-to-end retail software solutions, is pleased to announce another successful implementation of their Retail Software Platform on Mi9 Cloud. Mi9 Retail’s understanding of Alterra requirements played an important role in making this decision.

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RETAIL MANAGEMENT SOFTWARE

JANUARY 27, 2021

Cross-channel retailing is the practice of reaching customers through multiple sales channels that usually include both online and brick-and-mortar retail channels. But the big box retailer did not arrive at e-commerce by building a brick-and-mortar presence first. Follow these cross-channel retail best practices.

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Retail TouchPoints

AUGUST 31, 2022

While recent market trends have led many consumers online, in-person retail remains the bedrock of the global economy. Keeping that in mind, let’s think about how location data empowers CPGs to better understand their audience, choose the best retail partners, advertise smartly and scale globally.

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Retail TouchPoints

JULY 21, 2020

At the store level, the funds will go toward: Renovations to nearly one-third of its locations; Expansion of curbside pickup ; Piloting “micro fulfillment centers” within supercenters to speed up fulfillment of pickup and delivery orders ; and Deploying digitization, robotics and Internet of Things (IoT) technologies to make stores smarter.

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RetailMinded

JULY 3, 2022

Almost half of shops and ecommerce brands (52%) have experienced stockouts, resulting in a loss of sales. The crisis is so severe that more than a third of retail businesses (31%) are in danger of running out of cash within eight weeks if things do not improve – threatening their survival. About Brightpearl.

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RETAIL MANAGEMENT SOFTWARE

JANUARY 27, 2021

Cross-channel retailing is the practice of reaching customers through multiple sales channels that usually include both online and brick-and-mortar retail channels. But the big box retailer did not arrive at e-commerce by building a brick-and-mortar presence first. Follow these cross-channel retail best practices.

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Channel eCommerce Retail Point of Sale 52

Retail TouchPoints

OCTOBER 7, 2021

Buy now, pay later (BNPL) is primed for growth during the holiday season as retailers and providers ink new deals and expand their networks. Additionally, Sezzle can be used with Target’s same-day fulfillment services, including store pickup and Shipt delivery, and in-store via Apple Pay or Google Pay.

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Merchant Services Payment Services Point of Sale Gifts 173

RetailMinded

MARCH 10, 2022

Very few retail leaders would argue that the role of physical stores are the same as they were at the start of 2020. While it’s almost inevitable that ecommerce growth will outpace growth through physical stores at some point in the future, it would be a huge mistake to lose sight of the critical role stores have to play beyond simply profit.

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Retail TouchPoints

DECEMBER 17, 2021

GIANT has added frictionless just walk out technology at a grab-and-go convenience store located at its Philadelphia ecommerce fulfillment center. The “lunchbox” technology, which is part of Ahold Delhaize USA ’s Retail Business Services suite of solutions, will be available to the 125 employees at the site, which is not open to the public.

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Retail TouchPoints

AUGUST 24, 2023

“TikTok has made it frighteningly easy to buy — it’s literally a swipe and the product is on its way to you,” said Parkhurst in an interview with Retail TouchPoints. We’ve been able to sell lots and lots and lots of products, to the point that TikTok is quickly becoming one of our larger [points of sale].”

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Toys Games Merchant Services Fulfillment 244

Korona

JANUARY 30, 2023

Despite persistent inflation and supply chain issues, there are significant bright spots in the retail industry. Total nationwide retail continues to rise each year, with 2022 reaching upwards of almost $5 trillion. Brick and mortar retail has shown impressive resilience over the past year.

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Retail TouchPoints

FEBRUARY 29, 2024

The point-of-sale (POS) system has always been the one truly indispensable technology for any merchant, large or small. As if this workhorse of retail didn’t have enough to manage, today’s increasingly complex landscape has added other “responsibilities” to the POS. Simply asking ‘How was your shopping experience today?’

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RTP blog

MAY 12, 2017

By Phil Chang, Hubba There’s a new era of commerce, one that no longer resembles the model that brands and retailers have been operating under for the past 20 years. Retail technology, however, has completely changed the journey. They can also ship and fulfill all orders while tracking consumer feedback for future reference.

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Payment Services Drop Ship Retail Shipping Costs 150

iVend

SEPTEMBER 23, 2020

September 23, 2020 – CitiXsys, developer of the enterprise retail management solution, iVend Retail , is being recognised for supporting the global retail community with a 2020 Tech Cares Award from TrustRadius. iVend Retail Earns Tech Cares Award.

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Retail TouchPoints

NOVEMBER 11, 2021

The agenda for the virtual 2021 Retail Innovation Conference , taking place Nov. 16 and 17, has been designed to provide practical answers to the most pressing questions on retailers’ minds today. What consumers really want from brands and retailers. Curious about how consumer attitudes and behaviors are evolving?

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Retail TouchPoints

DECEMBER 13, 2023

So it’s no surprise that 47% of executives believe that store design and experience have become more critical to their brand strategy over the past year, according to Retail TouchPoints research. I think a lot of the time people are looking for brands and retailers to just stand behind something.

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Retail TouchPoints

AUGUST 17, 2020

You might have heard the story of the Team GB cycle team who made hundreds of small changes that added up to an impressive advantage over other teams — that’s what the best retail operators do too. A DIY retailer found that its stores didn’t set out their stock storage areas in the same way. Small changes matter.

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RETAIL MANAGEMENT SOFTWARE

OCTOBER 22, 2020

While brick and mortar stores still play a strategic role in this market vertical, online shopping has skyrocketed, and with $294 billion expected in online home furnishing sales by 2022, retail store owners can no longer afford to miss out on the opportunity to ramp up their cross-channel game plans. What is cross-channel retailing?

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ChannelAdvisor

MAY 11, 2021

The retail giant’s e-commerce business grew 69% in the fourth quarter of fiscal year 2021 and doubled in size following a surge of 50,000 new sellers. Web traffic and sales aren’t all that’s increasing on this vital e-commerce channel. For example, many brands and retailers are working to gain a competitive advantage by: .

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