Retail TouchPoints

JANUARY 2, 2024

Ikea Retail (Ingka Group) has seen “game-changing” results since employing artificial intelligence-powered demand sensing technology. AI has been a game-changer for us, making our routine tasks easier with the use smart models,” explained Parag Parekh, Global Chief Digital Office (CDO) for Ikea Retail (Ingka Group) in a statement.

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365 Retail

MAY 14, 2024

With its bespoke advisory services and a vast network of 39 specialised providers, the firm is reshaping how enterprises approach e-commerce operations, offering solutions that not only streamline processes but also significantly enhance customer engagement and satisfaction—all delivered free of charge and with no obligation to the retailer.

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365 Retail

MAY 30, 2024

Technology isn’t just a helpful tool anymore; it’s shaking up how businesses connect and manage customers. Cirrus’s latest white paper delves into how AI improves customer experiences, streamlines operations, and creates supportive work environments. Retail is changing fast—like really fast.

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Retail TouchPoints

SEPTEMBER 13, 2022

Dave & Buster’s has partnered with Coca-Cola to introduce Game & Go MicroMarket, a small market-style retail space featuring a frictionless checkout process powered by technology from Zippin, in Hollywood, Fla. Game & Go occupies 270 square feet within the 58,000-square-foot Dave & Buster’s location.

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365 Retail

JANUARY 4, 2024

Online casinos today stand at the forefront of merging sophisticated technology with interactive entertainment. This approach is evident when using vibrant visuals and streamlined navigation – facilitating straightforward access to games, bonuses, and financial management tools.

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Retail TouchPoints

JANUARY 15, 2024

Within the larger global market, McKinsey estimates that the retail and CPG sectors have the most to gain from AI , with potential to harness the tech and drive huge improvements in operational efficiency as well as the customer and employee experience.

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365 Retail

APRIL 19, 2024

In the rapidly evolving world of global e-commerce, operational efficiency and superior customer service are paramount. As businesses strive to streamline operations and enhance customer engagement, the strategic selection of outsourcing partners becomes critical.

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Retail TouchPoints

JUNE 10, 2024

The technology was first tested at Store #266 in Grapevine, Texas, and will now be rolled out to all 2,300 U.S. The transition to digital shelf labels is a game-changer for Walmart, our customers and our associates,” Boscan added. “It stores by 2026.

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Retail TouchPoints

NOVEMBER 29, 2022

RFID solution provider SML will work with touchscreen supplier Elo to combine their respective technologies in a partnership that aims to streamline the customer experience through increased interactivity and customer engagement. An example is Swedish retailer MQ , which deployed the new solution in their fitting rooms.”. “Elo

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Retail TouchPoints

FEBRUARY 13, 2024

After years of decline, ContextLogic has sold its discount shopping app Wish for approximately $173 million in cash to Qoo10 , an ecommerce platform that operates localized online marketplaces throughout Asia. Qoo10 is headquartered in Singapore and operates marketplaces in Singapore, Indonesia, Malaysia, mainland China and Hong Kong.

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Retail TouchPoints

MAY 23, 2023

The 40 Under 40 Awards have evolved to spotlight the personal and professional accomplishments of executives across the retail industry — from store design to CX strategy, ecommerce and retail operations. Stay tuned to get incredible lessons and insights from these game-changing executives.

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GetElastic

JUNE 11, 2021

It was a prime example of how fast the business needs can change, and the technology needs to keep pace. They should ask themselves several questions: Does my business operate in a rapidly changing or competitive market? Do I have a complex business that operates in many geographies or have many sub-brands?

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Retail TouchPoints

DECEMBER 4, 2023

To overcome these hurdles, artificial intelligence (AI), automation and robotics have emerged as game-changing solutions that are driving the retail industry forward. This is where collaborative automation, or ‘CollaboMation,’ comes to the fore, offering seamless technological integration for successful deployment.

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Digital Doughnut

MARCH 2, 2023

As technology advances, mobile gaming has become more popular than ever. With millions of people using their smartphones and tablets to play games, it's no surprise that businesses are finding new ways to engage with their target audience through mobile games.

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Retail TouchPoints

APRIL 11, 2024

In a recent study sponsored by Nvidia, 69% of retailers that used AI in 2023 reported that it increased revenues, and 72% said it reduced operating costs. They don’t want to wait a few years; they want to deploy game-changing AI frameworks today. AI agents will shop for you. AI will personalize storefronts.

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365 Retail

JANUARY 24, 2024

By weaving these technologies into their day-to-day, retailers are crafting shopping experiences that are not just current but ahead of the curve. Interactive displays are stepping up the shopping game. This subtle yet impactful use of technology makes shopping feel more like a leisurely activity than a chore. But how exactly?

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Retail TouchPoints

APRIL 28, 2023

Additionally, despite earlier plans to scale back brick-and-mortar investments , the retailer’s physical retail operations have remained a key part of its value proposition. He noted that the technology gives “a wide range of organizations access to the tools which can accelerate adoption of these potentially game-changing technologies. “In

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Retail TouchPoints

MAY 12, 2022

What it is not is any one technology nor any one company (despite what a certain entity’s recent rebrand might imply). Indeed, the metaverse is often confused with another new technological concept — Web3. Gaming is the On-Ramp to the Metaverse. Case in point: companies like Netflix and Peloton moving into gaming.

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Retail TouchPoints

SEPTEMBER 29, 2023

Generative AI technology is progressing at breakneck speed and is predicted to change numerous aspects of our daily lives. Unlike other operational metrics, trust is intangible and gained over time but lost in an instant. Brands should operate AI systems with objectives that optimize long-term metrics by design.

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Retail TouchPoints

MAY 2, 2024

This trend is further fueled by the younger demographics, particularly millennials and Generation Z, who are more open to adopting new technologies and are looking for payment methods that reflect their mobile-first approach. This means the demand for flexible payment solutions has surged.

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PFS

APRIL 27, 2018

Fulfillment Technologies & Innovations Changing the Game. Beyond a strong foundation – those ever-important, dependable order management and warehouse management technologies – what can we do to be proactive in today’s world of instant-fulfillment shopper expectations? Let’s take a look at what the pros are doing.

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Retail TouchPoints

MARCH 31, 2022

Retailers are continuing to build out virtual offerings as interest in the metaverse and adjacent technologies grows. PacSun has introduced PACWORLD, an interactive mall inside the Roblox video game, while Forever 21 has signed a lease agreement with Tokens.com for a piece of virtual property that the retailer will use as an NFT storefront.

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Games Fashion Social Media Technology 236

Digital Doughnut

JUNE 12, 2023

AI has become a game-changer in the business world, revolutionizing the way organizations operate. Businesses are leveraging the power of Artificial Intelligence (AI) to streamline operations, personalize customer experiences, improve data analytics, and unlock new opportunities.

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Retail TouchPoints

AUGUST 23, 2022

eBay will pay $295 million to acquire TCGplayer , an online collectibles technology platform and marketplace for trading card games. The company’s technology is known for connecting hobby stores and online sellers with customers and collectors on a global scale. Headquartered in Syracuse, N.Y.,

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FastSpring

APRIL 25, 2024

As part of this partnership, FastSpring’s platform will integrate EBANX’s Pix payment processing capabilities, enabling global SaaS, software, video game, and digital product companies to offer Pix payments to Brazilian customers seamlessly.

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Payment Services Merchant Services eCommerce Games 147

Forrester eCommerce

MAY 27, 2022

Capturing and analyzing buyer/seller interactions are the key to generating useful sales insights. Understanding what is happening across all interactions within each opportunity’s buying cycle is critical to delivering actionable insights for sellers that result in winning more deals.

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365 Retail

JUNE 11, 2024

Online casinos have no geographical limitations, and everyone can access numerous operators regardless of location. Furthermore, many years ago, people would flock to casinos throughout the UK to play classic casino games such as roulette, blackjack and poker. However, their loyalties have shifted to online casinos.

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Retail TouchPoints

MARCH 24, 2022

Discount and value retailers Schwarz Group (with its Lidl and Kaufland banners), Aldi and Costco also remained in the Top 10 this year, as did international supermarket operators Carrefour and Ahold Delhaize and furniture giant IKEA. 5 spot in 2021 to 13 th this year.

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365 Retail

APRIL 27, 2022

Sustainability-driven solution, Dayrize , has been crowned the winner of the 2022 Innovation Awards from Retail Technology Show , the flagship event for retail that brings together Europe’s most forward-thinking retailers and leading tech innovators. Thanks to everyone on the judging panel and to our fellow finalists.”.

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Retail TouchPoints

JULY 3, 2023

stores and 12X digital revenue growth over the past few years — has required Snipes to reimagine the approach it took in Europe while powering operations with a strong technology stack. “ Generative AI Lets Copywriters Focus on the Human Element Technology has played a role in helping Snipes get its community-driven message across.

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Retail TouchPoints

JUNE 12, 2023

While AI was initially associated with big tech and multinational brands, the technology is becoming increasingly available for everyone. To do this, they need to understand the benefits and the risks and have a game plan aligned with their business goals. This technology seamlessly integrates into touch points and platforms.

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Retail TouchPoints

OCTOBER 24, 2023

Accepting the reality that “not many people care about insurance,” Alyson Griffin, Head of Marketing for State Farm, shared that the brand has embraced the “Jake from State Farm” persona, who actively engages with consumers (especially Gen Z) on TikTok and has even popped up at a Kansas City Chiefs game next to Travis Kelce’s mom. “We

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Retail TouchPoints

MAY 13, 2022

Representing the entire retail realm — from store design to CX strategy, ecommerce and retail operations — the 40 Under 40 Awards spotlight up-and-coming leaders who have done innovative and remarkable work and contributed significantly to the progress of the retail industry as a whole. Congratulations to the entire 40 Under 40 class of 2022!

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GetElastic

OCTOBER 25, 2017

Digital commerce initiatives affect both operations and customer experience management. In their recent report, Gartner analyzed several emerging digital commerce technologies. Commerce has gone beyond the storefront with the emergence of new touchpoints and technologies. Augmented and virtual reality commerce.

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Technology Customer Experience Games Recommendation 146

Retail TouchPoints

OCTOBER 8, 2021

Amazon’s latest UK debut is its first Amazon 4-star store, which opened earlier in October offering housewares, books, games, electronics and toys. Currently, Amazon operates a few dozen convenience stores and bookstores in the UK. Amazon already operates at least seven Whole Foods stores in the UK, the Financial Times reported.

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Retail TouchPoints

JULY 11, 2023

Similar to the games NFL players compete in each week of the season, retail is hypercompetitive and ever-changing. But the NFL has an edge, as it has led the way in adopting technologies like network analytics and cloud management solutions that make it easier to ensure the network can handle demands from both fans and operational teams.

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Retail TouchPoints

AUGUST 19, 2020

Clyde now works with hundreds of companies, from hot tech startups to enterprises, including Tuft & Needle, Boosted, Chili Technology and more. Brand Experience. The idea was born out of Gell’s own frustrating experience in attempting to offer customers extended warranties directly during his time at a 3D scanner manufacturer.

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