Retail TouchPoints

JULY 1, 2021

As the department store sector aims to reinvent itself for retail’s digital age, iconic retailer Neiman Marcus Group (NMG) is investing rapidly in technologies that will elevate its integrated luxury retail strategy across all channels. How will this long-term investment support the company’s integrated luxury retail strategy?

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Omnichannel Technology Channel Department Stores 264

Retail TouchPoints

JULY 16, 2021

The NYC-based women’s denim brand has experienced 200% growth in sales over the past year, according to Tanya Zrebiec, VP of Strategy and Innovation at A3 Apparel Group, parent of 1822 Denim. A significant investment for 1822 Denim is 3DLOOK, an AI-first, mobile body measuring and fit solution.

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Technology Apparel Mobile Customer Experience 264

Retail TouchPoints

JUNE 20, 2023

Daniel Zhang, currently Chairman and CEO of the entire Alibaba Group , will narrow his focus to the Alibaba Cloud Intelligence Group, which the company plans to spin off as its own independently listed company. He also spearheaded the launch of the Mobile Taobao app.

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eCommerce Mobile Technology Management 261

RetailWire

DECEMBER 7, 2021

Samsung Electronics is merging its consumer electronics and mobile business units. The new group will now be known as Set Division. It will be led by JH Han, who was promoted to CEO.

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Consumer Electronics Electronics Mobile Consumer 40

Retail TouchPoints

NOVEMBER 3, 2021

As it did with many other aspects of retail, COVID-19 gave a major boost to touchless technology applications — and enthusiasm for these solutions will continue even after the pandemic has waned, according to Greg Buzek, Founder and President of IHL Group.

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Payment Services Shipping Costs Electronics Fulfillment 348

Forrester eCommerce

MARCH 13, 2020

Mobile messaging on both the iOS and Android platforms offers a phenomenally rich feature set today that includes group messaging, rich media, presence information, applications, interactivity and more. It’s a featureless boring technology.” People ask me, “why would I use SMS?

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Mobile Technology Information Customer Experience 301

Retail TouchPoints

JUNE 13, 2023

This more expansive view of digital transformation has been one of the key lessons learned by Matthieu Houle, CIO of Aldo Group , during his five-plus years working up the IT ranks within the company. Matthieu Houle: The retail landscape is becoming increasingly complex, and Aldo Group is certainly not exempt from this complexity.

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Supplies Customer Experience Technology Omnichannel 234

Retail TouchPoints

APRIL 16, 2024

The HSN-style, free ad-supported TV (FAST) channel will give consumers expanded access to the content and creators of Amazon Live, which debuted in 2016 on desktop, mobile and Amazon’s Fire TV devices. In 2023, more than 1 billion customers in the U.S. and India watched Amazon Live streams across those devices, according to Amazon.

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Retail TouchPoints

JUNE 28, 2023

As a result, store design teams are thinking more critically, and intentionally, about their new physical experiences — especially if technology plays a supporting role. Do retailers have interest in technologies that garner a lot of attention and PR?

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Technology Consumer Mobile Operations 259

Forrester eCommerce

JUNE 17, 2015

Recent reports that focus exclusively on how Millennials use new technologies have misled eBusiness execs into believing that they must focus primarily on Millennial dollars. [i] History has shown us that technology innovation has an impact on all generations --even if adoption rates and motivations differ by age. Path to Purchase.

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Technology Consumer Omnichannel Mobile 186

Forrester eCommerce

MAY 3, 2021

to private equity group Apollo for a hefty $5 billion, backing off its foray into media and advertising technology (adtech) and retrenching to its core competence as a mobile telco. Today, Verizon announced it is selling AOL and Yahoo! This news should come as no surprise.

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Mobile Technology Customer 276

Kissmetrics

MARCH 12, 2018

Mobile devices have transformed how we consume content, making it essential that businesses that want to reach their target audience optimize their websites to respond to this trend. What that also means is that marketing methods have to change to account for the shift to mobile use. adult on a mobile device has more than doubled.

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Mobile Marketing Social Media eCommerce 214

365 Retail

MAY 30, 2023

As digital natives, Gen Z – those aged 10 to 25 – have been surrounded by technology, social media, mobile devices, and the internet their entire lives. So, as this tech-savvy generation continues to consume the most content, what do they really look for in a mobile app?

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Mobile Social Media Technology Information 75

Retail TouchPoints

JANUARY 19, 2024

Hire the Right Talent to Drive Innovation While data suggests budgetary constraints are a leading hurdle impacting business leaders’ ability to bring in new tech like AI, the reality is that internal roadblocks, such as a lack of technology and data infrastructures, a change-resistant culture and a talent gap, are just as much a factor.

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Payment Services Merchant Services Retail Customer Experience 337

Retail TouchPoints

MAY 14, 2024

Image courtesy Qurate) HSN and QVC are the indisputable OGs of live shopping, and their parent company Qurate Retail Group is making a concerted effort to bring the brands’ decades of expertise into new media channels. Qurate Retail’s New App and FAST Channel Qurate Retail’s Sune shopping app. But Qurate isn’t giving up on TV.

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Social Media eCommerce Channel Events 229

TalkingRetail

JULY 13, 2020

Symbol group Nisa is claiming success for its new mobile app after more than 1,000 of its retailers signed up in the first two weeks after launch. The app, which is free to download from the Apple Store and Google Play, has been downloaded and registered on almost 2,000 devices, Nisa says, as retailers make.

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Mobile Download Retail Technology 143

Retail TouchPoints

MAY 31, 2022

But just like those other technologies, 5G is less a specific solution and more of an enabler. Simply put, 5G is the next generation of public mobile networks (hence the “G” ). These new features make 5G much more attractive for businesses and enterprises than previous mobile technologies.

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Merchant Services Retail Mobile Food and Beverages 350

Retail TouchPoints

APRIL 28, 2023

businesses could recoup each week with the proper technology in place. Just 43% of all workers say that their company adopts new technology consistently — and only 13% get new technology as soon as it’s out. That adds up to more than $6.5 billion that U.S Some retailers are leading the way in this effort.

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Retail Technology Information Mobile 251

365 Retail

MARCH 7, 2023

Sports presenter and broadcaster, Jake Humphrey, has been confirmed as a headline speaker at the Retail Technology Show , retail’s golden ticket event taking place on 26 & 27 April 2023 at London’s Olympia.

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Technology Retail Payment Services Events 72

Retail TouchPoints

JUNE 15, 2023

The final 27 winners were selected from a group of more than 100 nominations and represent retail and direct-to-consumer (DTC) brands of all sizes and across various industry segments, from supplements to high-ticket jewelry. Mondelez International Ben Bridge Jeweler Marketplace Strategies & Technologies DRINKS Staples, Inc.

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Customer Retention Jewelry Outdoor Fulfillment 242

GetElastic

APRIL 16, 2020

B2B Mobile Commerce Apps are Hot: Here's Why. Mobile commerce apps for B2B are increasing, and with good reason -- 80% of B2B buyers are using mobile at work, and more than 60% say mobile played a significant role in a recent purchase. For industrial supplier Grainger, 41% of its mobile sales flow through its app.

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B2B Mobile eCommerce Shipping Costs 135

Retail TouchPoints

APRIL 5, 2022

FARFETCH and Neiman Marcus Group (NMG) have entered a global strategic partnership that includes FARFETCH making a minority common equity investment of up to $200 million in NMG. NMG has been heavily pushing technological solutions as growth tools in recent years.

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Omnichannel Customer Experience Technology Mobile 284

GetElastic

MAY 22, 2019

Mobile commerce apps for B2B are increasing, and with good reason — 80% of B2B buyers are using mobile at work, and more than 60% say mobile played a significant role in a recent purchase. For industrial supplier Grainger, 41% of its mobile sales flow through its app. How mobile applications support B2B commerce.

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B2B Mobile eCommerce Shipping Costs 146

GetElastic

APRIL 16, 2020

B2B Mobile Commerce Apps are Hot: Here's Why. Mobile commerce apps for B2B are increasing, and with good reason -- 80% of B2B buyers are using mobile at work, and more than 60% say mobile played a significant role in a recent purchase. For industrial supplier Grainger, 41% of its mobile sales flow through its app.

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B2B Mobile eCommerce Shipping Costs 130

Retail TouchPoints

FEBRUARY 1, 2023

Bringing together top retail and technology executives, the day featured business content and networking, but the ultimate aim was raising funds and creating solutions to help orphans around the globe as well as children in the foster system.

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Events Retail Mobile Technology 162

Retail TouchPoints

NOVEMBER 2, 2020

The convenience store experience just got more convenient at Chartw ells , a division of Compass Group that operates thousands of stores on college and corporate campuses. The retailer recently debuted its first store to be retrofitted with checkout-free technology at the University of Houston campus.

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Payment Services Mobile Operations Technology 251

Retail TouchPoints

JANUARY 27, 2022

A lot has changed since the Neiman Marcus Group (NMG) was founded back in 1907, but one thing that hasn’t changed is the company’s relentless focus on customer service and style. At last count, according to Kupbens, NMG was already working with more than 30 SaaS providers to “leverage best of breed technology to support our strategies.”

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Recommendation Technology Mobile Customer Experience 294

Retail TouchPoints

AUGUST 30, 2022

The Coveo technology generated personalized product recommendations based on the individual shopper’s previous behaviors and preferences, including: Past shopping journeys; Previous behavior on site; and Haircare preferences. “It’s

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Recommendation Mobile eCommerce Technology 276

Retail TouchPoints

JULY 20, 2022

The report also identified four broad areas that would benefit the most from focused retailer investment: • The mobile experience; • Search as a branded discovery vehicle; • Social proof for products; and. Technology moves at lightning speed and customers get more and more sophisticated and demanding. Loyalty programs.

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Omnichannel Retail Mobile Social Media 259

Retail TouchPoints

OCTOBER 20, 2021

The Taobao app’s senior mode includes voice-assisted technology, simplified navigation and larger font sizes and icons to make it easier for senior citizens to shop using mobile technology. Alibaba plans to use other green technologies to further reduce its carbon emissions. We believe we must leverage the power of 11.11

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Clothing Fashion Games Technology 262

Retail TouchPoints

JUNE 10, 2021

L’Oréal Group , which owns Lancôme, selected the landmark store (which saw 30,000 visitors monthly pre-COVID) for the experiential offering that blends the physical and digital worlds. The headset allows the user to view the AR features in-store, rather than using their mobile device to activate the experience.

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Arts Point of Sale Games Technology 319

Retail TouchPoints

JANUARY 20, 2021

In that time, the organization has mobilized more than $4 million to help more than 229,000 children. Its annual event has been held in New York City on the Saturday prior to the NRF Big Show, bringing together retail executives and solution providers with a variety of charities and people who have benefitted from the group’s work.

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Events Electronics Mobile Technology 240

Retail TouchPoints

FEBRUARY 21, 2023

A recent study from Wharton’s Baker Retailing Center and The Verde Group found that retailers can increase shopper repurchase intent by nearly 60% by delivering a great experience. 5G can also connect mobile point-of-sale (POS) terminals , self-service kiosks, scan-and-go checkouts and other forms of frictionless shopping with ease.

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Sporting Goods Payment Services Retail Supplies 244

Retail TouchPoints

FEBRUARY 14, 2023

UK-based digital retailer Very has partnered with AI-powered product search and discovery platform Constructor to transform its product discovery experience across online and mobile channels. Very always seeks to deliver superior customer experiences,” said Paul Hornby, Digital Customer Experience Director at The Very Group in a statement. “An

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Toys Fashion Customer Experience Channel 207

365 Retail

FEBRUARY 23, 2023

Zebra Technologies Corporation , an innovator at the front line of business with solutions and partners that deliver a performance edge, will put retail data insights and The Modern Store by Zebra framework centre stage at EuroShop , booth A79/Hall 6, Dusseldorf, Germany from 26 February – 2 March.

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Technology Payment Services Workshop Demo 52

Retail TouchPoints

DECEMBER 13, 2023

Brands and retailers realize there is no one-size-fits-all strategy for stores — and design teams are rising to the challenge by thinking more creatively and thoughtfully about how they can innovate through new formats, technologies and collaboration methods. Technology is going to be central [to the store experience] — it has to be.

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Sporting Goods Technology Omnichannel Operations 282

BigCommerce

MARCH 13, 2018

Technology is restructuring how money moves. Adii Pienaar, Founder of Conversio and WooThemes (later acquired by WooCommerce), sums this up best: Customers worldwide are using their mobile devices for online shopping more often. 1999: Thanks to Ericsson and Telnor Mobil, mobile phones could be used to purchase movie tickets.?.

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Payment Services Mobile BigCommerce Mobile Payments 420