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Stopping Ecommerce Fraud: How Technology can Help

Retail TouchPoints

Digital payments misuse accounted for 21% of the total number of fraudulent transactions. Fraud resulting from relationship, product and service scams combined represented 22% of total fraud. Fortunately, newer technologies like graph databases and machine learning do that.

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What to Consider When Incorporating AI into Your Retail Business

Retail TouchPoints

Artificial intelligence has revolutionized the way businesses and individuals operate by using data to power tools that can analyze, respond, predict and create in a manner similar to the human brain. Virtual try-on technologies that allow consumers to see themselves wearing an item before making a purchase are interesting but complicated.

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Tech, Talent, and Partner Innovation is the Secret Sauce for Retailers to Stay Competitive

Retail TouchPoints

To address these compounding problems, retailers need to re-evaluate their operating priorities by focusing on cost-cutting measures that also enhance customer experiences, such as through automation, AI or other tech. Even further, recent survey data from FIS’ Global Innovation Report found that 83% of U.S.

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Walmart Bolsters Healthcare Presence With UnitedHealth Group Partnership

Retail TouchPoints

Walmart is expanding its presence in the medtail space through a 10-year partnership with healthcare and insurance provider UnitedHealth Group that will begin in January 2023. Walmart will incorporate UnitedHealth Group’s Optum program to provide analytics and support tools to clinicians.

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Alibaba Founder Jack Ma Cedes Control of Sister Fintech Firm Ant Group

Retail TouchPoints

Chinese billionaire Jack Ma will no longer control Ant Group , the fintech firm he founded, after the company reorganized its shareholding structure in order to “align the voting interests of shareholders with their economic interests,” according to a company statement. The adjustment will not affect the day-to-day operations of Ant Group.

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ESW Named As Shopware Gold Technology Partner

ESW

The partnership gives ecommerce brands built on Shopware access to ESW’s suite of solutions to enable all aspects of DTC cross-border expansion, including compliance, data security, fraud protection, taxes and tariffs to checkout, delivery, returns, customer service and demand generation, in as little as four weeks.

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TikTok Aims to ‘Transform Indonesia’s Ecommerce Sector’ Through Partnership with Tokopedia

Retail TouchPoints

Shopping features within the TikTok app in Indonesia, which had been paused following the ban, will now be operated and maintained by the new combined entity. TikTok paid $840 million for 75.01% of PT Tokopedia and committed to investing more than US $1.5 billion in the combined entity over time. GoTo will own the remaining 24.9%