Product Class: Reporting Updates Q3 2018


You can also find a link to LiveIntent’s Reporting Overview in Knowledge Base here. On Thursday, August 16th, Product Specialist Tyler Mattis hosted a webinar on LiveIntent reporting features, including new reporting navigation, new metrics, and a sneak peek at upcoming features. Below is a recording of the webinar, including a platform demo. If you have any further questions, please reach out to your account team or Contact Us here.

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Learn to Speak eCommerce (Free Glossary)

Dynamic Yield

A collection of glossary terms sourced from eCommerce practitioners, Dynamic Yield’s Knowledge Base, and quantitative research of industry materials.

Long B2C Sales Cycle? Use Content to Power Marketing


If you have a technical product and you’re selling to a buyer without technical knowledge, content can help. Think about the last time you bought a toothbrush. How long did it take you to decide which toothbrush to buy?

B2C 360

The Retail Dictionary: eCommerce Terms Every Marketer Needs to Know

Dynamic Yield

A collection of glossary terms sourced from eCommerce practitioners, Dynamic Yield’s Knowledge Base, and quantitative research of industry materials.

The Retail Industry Is Facing New Disruptive Realities

Retail TouchPoints

Linking applications and systems has created robust knowledge bases that, when harnessed with AI and machine learning, can drive operational efficiencies, scalability and growth. Machine learning empowers chatbots to expand their knowledge base as more questions are answered.

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Support is now available via live chat


Email support will remain an option, and we’re adding hundreds of new articles and videos to our updated knowledge base at We’re happy to announce that we’ve added another way to get help when using Klaviyo.

How E-commerce Companies Expand Their Businesses With Better Knowledge Management Tools


eCommerce organizations that invest in knowledge management are able to exploit its benefits to improve their overall profits and reach more customers. Knowledge management in ecommerce can help improve various business processes internally. Knowledge base systems.

Welcome to the ChannelAdvisor Community!


The ChannelAdvisor Community is an e-commerce news feed, a community-based support system and an information resource — all rolled into one. Knowledge Base — home to nearly 2000 articles of step-by-step instructions and best practices.

Choosing Who To Buy From: Why User Reviews Are More Important Than Just A Low Price in E-Commerce

Retail TouchPoints

They also can show examples of reviews that answer factual questions and give detail about the product, rather than purely attitudinal statements that do not add to the general knowledge base.

Mailchimp vs Constant Contact: Which Email Marketing Service is Right for You?

Ecommerce Platforms

It has great opt-in messages that you can customize based on your preferences. This takes you into related knowledge base articles address the issue. You can also use their knowledge base as a point of reference or its help center community.

Antenna Shopify App – Mobile First Ratings – The Ratings of the Future?

Ecommerce Platforms

Therefore, the Antenna ratings are made based on words and phrases mentioned by the users. Phrase-based Ratings. However, the true support comes in the form of a knowledge base.

EKM Review: A UK-based Ecommerce Platform With All Features Built In

Ecommerce Platforms

In this EKM review, we'll outline how the UK-based development and support team make it rather advantageous for some online stores. As we mentioned earlier in the article, the EKM customer support team is based in the UK. Once again, these are UK-based times.

Make Customer Service Your Most Valuable Asset This Holiday Season


We’re on a mission to provide businesses like yours marketing and sales tips, tricks and industry leading knowledge to build the next house-hold name brand. In most cases, this will be your FAQ or knowledge base.

A Detailed 2Checkout Review: One of the Best Payment Gateways (2019)

Ecommerce Platforms

Integrate with over 100 shopping carts, and select from two primary checkout options, without having the need for coding knowledge. This is pretty impressive considering it covers all the bases you would expect.

Which Shopping Cart is Best for Your Business?


Shopify is a fully hosted, web-based ecommerce solution that specializes in ease-of-use. BigCommerce is a fully hosted, web-based, user-friendly ecommerce platform that powers more than 90,000 online stores, with well-known users including Camelbak , Toyota , and Ben & Jerry’s.

Kinsta Managed Hosting Review: All Ecommerce Sites on WordPress Should Check Out This Hosting

Ecommerce Platforms

It's useful for people on the WordPress platform if you have limited knowledge or would rather leave the more technical tasks to the experts. Regardless of the plan you opt for, you get the following features: The ability to choose your own data center based on your region.

Trust Pilot vs Feefo vs Yotpo: The Ultimate Product Review Platform Comparison

Ecommerce Platforms

As for online support, we like that Feefo includes a knowledge base, blog, white papers, user guides and API documents. The knowledge base is top notch, and you can always send in an email or ticket if needed. What are some of your main goals as an ecommerce professional?

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Blackbell Review: A Simple and Affordable Way to Sell Services

Ecommerce Platforms

Blackbell customer support is provided through email and an excellent documentation center, or knowledge base. Selling services online doesn't seem that difficult at first, until you start going through the entire process.

Books 155

The Ultimate Shopify Lite vs Snipcart Comparison

Ecommerce Platforms

Such systems track the number of products in stock and forecast the amount of time the stocks will last based on sales activity. It also offers a knowledge base of guides, tutorials, documentation and blog posts.

AliDropship Review: Custom Dropshipping Sites with a WooCommerce Plugin

Ecommerce Platforms

The knowledge base appears to have a large collection of articles for topics like improving your store, add-ons, hosting, and more. Dropshipping advertisements often promise futures of success and financial wealth without putting in much work.

Woo Reviews by Wiremo Review: Sleek Customer Reviews with Requests and Conversations

Ecommerce Platforms

Wiremo provides a quick knowledge base and FAQ section for answering all of your basic questions. As for the customer support, free plans get the basic support, which basically means email and knowledge base assistance.

Thrive Leads Review: Is It the Best List Building Plugin for WordPress?

Ecommerce Platforms

It is based on studies that reveal that a web visitor’s eyes follow an F-shape. It helps you capture mobile users using a time-based trigger for mobile screen fillers and lightboxes. If you’re thinking of creating an email list, you may have heard of Thrive Leads.

Teachable Review: Make Unlimited Courses for Unlimited Students

Ecommerce Platforms

Not every Teachable user has tons of knowledge in web development, and that's kind of the point. I haven't ever taken a course online where I haven't been excited to test my knowledge at the end.

Modalyst Review: With Fast Delivery to your Customers

Ecommerce Platforms

If you are looking to dropship products from suppliers that are based in US or Europe and have unique, high-quality products, this is your goldmine! The Help Center is a knowledge base with a large selection of articles.

A Detailed (Step-By-Step) Look at Effective Ecommerce A/B Testing


We’re on a mission to provide businesses like yours marketing and sales tips, tricks and industry leading knowledge to build the next house-hold name brand. Rather, they were the result of rigorous testing and then taking action based on this evidence-based approach.

Magento 2 Security Guide – An Actionable Checklist for 2019

Onilab User Guides

We have created this guide based on our own experience as a Magento development team and on Magento official security best practices published by the dev team in January 2016. You need to go to Stores > Configuration > ADVANCED > Admin > Admin Base URL.

Ambassador Review: Referral Software for Rapidly Growing Ecommerce

Ecommerce Platforms

It doesn't have a direct Shopify or Bigcommerce app, and the main customer base seems to be large companies like Logitech, Zillow, and Hulu. Overall, Ambassador seems to have all of its bases covered when it comes to customer support.

Picreel Review: Simple Exit Intent Offers That Don’t Burn You Out

Ecommerce Platforms

The knowledge base is the heart of Picreel's support, giving you a chance to search for a keyword or topic and browse through all of the documentation the company has provided. Popups and promotional banners are only useful if they're targeted to the customer seeing them.

The Ultimate AmeriCommerce Ecommerce Review 2018

Ecommerce Platforms

If you need to, you can visit its knowledge base. To help users with common issues, AmmeriCommerce has resources like guides, ebooks, and a knowledge center. What’s the best ecommerce platform for your store?

MailChimp Review – The Best Email Marketing Service for Ecommerce?

Ecommerce Platforms

You determine the best time based on the activity history of subscribers. Delivers the campaign based on your subscriber’s specific time zone. It offers an intuitive product and a thorough knowledge base.

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Ucraft Review: A Wonderful Mix of Creativity and Ecommerce

Ecommerce Platforms

It's easy to integrate with services like PayPal and Eventbrite, while also adding effects that would typically require CSS knowledge. Ucraft seems to cover most of the bases when it comes to customer support. Sometimes you want more than the standard eCommerce website look.

Arts 104

The Ultimate Guide to KeyCDN – Complete Review

Ecommerce Platforms

Otherwise, the whole purpose of a CDN would be pointless if you leveraged thousands or servers, all positioned far away from your target user base. A comprehensive knowledge base is among the first things you’ll notice as soon as you subscribe to the service.

The Secret to CRO Testing? Culture [How to Do it]


This means developing an in-house capability to create hypotheses, conduct testing by training your staff, and creating a knowledge base to effectively establish a testing program after initial testing has concluded.

Zendesk Chat Review: Awesome Pricing Integrated With a Reputable Ticketing System

Ecommerce Platforms

Enterprise – $59 per agent per month for everything from the previous plans, widget unbranding, 24/7 live chat support, Web SDK, skills-based routing, roles and permissions, and real-time monitoring. Most of the Zendesk Chat support is provided through the knowledge base.

Webflow Ecommerce Review

Ecommerce Platforms

That has subsequently worked quite well, considering Webflow’s current user base of over half a million website owners. Thankfully, there’s a comprehensive knowledge base with adequate guidelines on pretty much all the functionalities.