Product Class: Reporting Updates Q3 2018


You can also find a link to LiveIntent’s Reporting Overview in Knowledge Base here. On Thursday, August 16th, Product Specialist Tyler Mattis hosted a webinar on LiveIntent reporting features, including new reporting navigation, new metrics, and a sneak peek at upcoming features. Below is a recording of the webinar, including a platform demo. If you have any further questions, please reach out to your account team or Contact Us here.

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Learn to Speak eCommerce (Free Glossary)

Dynamic Yield

A collection of glossary terms sourced from eCommerce practitioners, Dynamic Yield’s Knowledge Base, and quantitative research of industry materials.

The Retail Dictionary: eCommerce Terms Every Marketer Needs to Know

Dynamic Yield

A collection of glossary terms sourced from eCommerce practitioners, Dynamic Yield’s Knowledge Base, and quantitative research of industry materials.

Long B2C Sales Cycle? Use Content to Power Marketing


If you have a technical product and you’re selling to a buyer without technical knowledge, content can help. Think about the last time you bought a toothbrush. How long did it take you to decide which toothbrush to buy?

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Support is now available via live chat


Email support will remain an option, and we’re adding hundreds of new articles and videos to our updated knowledge base at We’re happy to announce that we’ve added another way to get help when using Klaviyo.

The Retail Industry Is Facing New Disruptive Realities

Retail TouchPoints

Linking applications and systems has created robust knowledge bases that, when harnessed with AI and machine learning, can drive operational efficiencies, scalability and growth. Machine learning empowers chatbots to expand their knowledge base as more questions are answered.

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Welcome to the ChannelAdvisor Community!


The ChannelAdvisor Community is an e-commerce news feed, a community-based support system and an information resource — all rolled into one. Knowledge Base — home to nearly 2000 articles of step-by-step instructions and best practices.

How E-commerce Companies Expand Their Businesses With Better Knowledge Management Tools


eCommerce organizations that invest in knowledge management are able to exploit its benefits to improve their overall profits and reach more customers. Knowledge management in ecommerce can help improve various business processes internally. Knowledge base systems.

Your Go-To Gumroad Review (June 2019)

Ecommerce Platforms

When it come to shipping and handling, Gumroad offers features like: Automatically adjusted shipping charges based on where customers live. Design memberships that give customer access to specific libraries of content based on their membership level. Limited knowledge base.

Choosing Who To Buy From: Why User Reviews Are More Important Than Just A Low Price in E-Commerce

Retail TouchPoints

They also can show examples of reviews that answer factual questions and give detail about the product, rather than purely attitudinal statements that do not add to the general knowledge base.

Siteground Review: Is It The Best Hosting Platform?

Ecommerce Platforms

Let’s start off at the base, where the system of measures continues to protect data centers against physical threats. The knowledge base here is seemingly extensive, with pretty much all the information you might need to manage your user account.

Antenna Shopify App – Mobile First Ratings – The Ratings of the Future?

Ecommerce Platforms

Therefore, the Antenna ratings are made based on words and phrases mentioned by the users. Phrase-based Ratings. However, the true support comes in the form of a knowledge base.

Common Bonanza Seller Mistakes to Avoid


Instead, sellers are charged based on what they call the Final Offer Value (FOV). 4 – Not using Bonanza’s Knowledge Base. Perusing through the Knowledge Bases (Help Center) will help you become familiar with the rules, policies, and procedures of the Bonanza marketplace.

Mailchimp vs Constant Contact: Which Email Marketing Service is Right for You?

Ecommerce Platforms

It has great opt-in messages that you can customize based on your preferences. This takes you into related knowledge base articles address the issue. You can also use their knowledge base as a point of reference or its help center community.

EKM Review: A UK-based Ecommerce Platform With All Features Built In

Ecommerce Platforms

In this EKM review, we'll outline how the UK-based development and support team make it rather advantageous for some online stores. As we mentioned earlier in the article, the EKM customer support team is based in the UK. Once again, these are UK-based times.

Drip eCommerce CRM Review: Better CX Management (June 2019)

Ecommerce Platforms

To streamline your marketing experience, Drip delivers: Email building tools: Design the emails that are most likely to speak to your target audience with a simple toolkit, pre-made templates, and blueprints for both visual and text-based emails.

MailerLite Review: Powerful Email Marketing for Ecommerce

Ecommerce Platforms

It then sends out an email with some suggestions based on what they have browsed in your store. For instance, it might be a good idea to segment based on gender. Based on the results, the most popular email would then send out to the rest of the subscriber list.

B2B Mobile Commerce Apps are Hot: Here’s Why


B2B buyers don’t live entirely behind a desk — many are on the job site, in the field, commuting or need offline access to products, account information, order tracking, knowledge bases, manuals and more.

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Udemy vs Teachable: A Comparison of Online Course Selling Heavyweights

Ecommerce Platforms

Having said that, Udemy may serve a purpose if you're trying to expand your own user base or just get the word out about your courses to a large community of people. When comparing Udemy vs Teachable, the one advantage Udemy has for marketing is its large user base.

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Everything You Need To Know About OptiMonk – Is It The Best Ecommerce Retargeting Tool?

Ecommerce Platforms

OptiMonk is an on-site message toolkit used to improve conversions using action-based popups ad bars. It does this based on the behavior of web visitors and what you know about them in terms of the pages they visit. This lets you target visitors based on a specific country or region.

Kinsta Managed Hosting Review: All Ecommerce Sites on WordPress Should Check Out This Hosting

Ecommerce Platforms

It's useful for people on the WordPress platform if you have limited knowledge or would rather leave the more technical tasks to the experts. Regardless of the plan you opt for, you get the following features: The ability to choose your own data center based on your region.

5 Reasons Why Implementing Conversational Marketing is the Right Choice for Enterprises


The chatbot is encoded to process customer queries, scan its internal knowledge base, and then supply a tailored, contextual answer in real-time. This tool stores information from previous interactions and uses that knowledge to answer future inquiries.

Trust Pilot vs Feefo vs Yotpo: The Ultimate Product Review Platform Comparison

Ecommerce Platforms

As for online support, we like that Feefo includes a knowledge base, blog, white papers, user guides and API documents. The knowledge base is top notch, and you can always send in an email or ticket if needed. What are some of your main goals as an ecommerce professional?

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Cloudways Ecommerce Hosting Review 2019

Ecommerce Platforms

All that is coordinated from their headquarters based in Europe’s Malta Island, plus complementary offices in Dubai and Spain. Cloudways will create a dedicated cloud-based virtual server for you in a matter of seconds. “A web hosting server is the lifeline of every site.”

Blackbell Review: A Simple and Affordable Way to Sell Services

Ecommerce Platforms

Blackbell customer support is provided through email and an excellent documentation center, or knowledge base. Selling services online doesn't seem that difficult at first, until you start going through the entire process.

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Woo Reviews by Wiremo Review: Sleek Customer Reviews with Requests and Conversations

Ecommerce Platforms

Wiremo provides a quick knowledge base and FAQ section for answering all of your basic questions. As for the customer support, free plans get the basic support, which basically means email and knowledge base assistance.

AliDropship Review: Custom Dropshipping Sites with a WooCommerce Plugin

Ecommerce Platforms

The knowledge base appears to have a large collection of articles for topics like improving your store, add-ons, hosting, and more. Dropshipping advertisements often promise futures of success and financial wealth without putting in much work.

Teachable Review: Make Unlimited Courses for Unlimited Students

Ecommerce Platforms

Not every Teachable user has tons of knowledge in web development, and that's kind of the point. I haven't ever taken a course online where I haven't been excited to test my knowledge at the end.

A Detailed 2Checkout Review: One of the Best Payment Gateways (2019)

Ecommerce Platforms

Integrate with over 100 shopping carts, and select from two primary checkout options, without having the need for coding knowledge. This is pretty impressive considering it covers all the bases you would expect.

All You Need To Know About Recharge Payments

Ecommerce Platforms

Now, Recharge Payments boasts a client base of over 10,000 businesses. Recharge Payments provides an extensive knowledge base of video tutorials, blog content, case studies, events, experts and blog content. Recharge Payments charges a base rate fee of $39.99

5 Reasons Why Implementing Conversational Marketing is the Right Choice for Enterprises


The chatbot is encoded to process customer queries, scan its internal knowledge base, and then supply a tailored, contextual answer in real-time. This tool stores information from previous interactions and uses that knowledge to answer future inquiries. Review: Even Your Mom Can Figure It Out

Ecommerce Platforms

If the website builder’s knowledge base fails to provide adequate information, you can get in touch with support agents through telephone, email, or chat. But, it’ll be based on the domain.

Make Customer Service Your Most Valuable Asset This Holiday Season


We’re on a mission to provide businesses like yours marketing and sales tips, tricks and industry leading knowledge to build the next house-hold name brand. In most cases, this will be your FAQ or knowledge base.

Modalyst Review: With Fast Delivery to your Customers

Ecommerce Platforms

If you are looking to dropship products from suppliers that are based in US or Europe and have unique, high-quality products, this is your goldmine! The Help Center is a knowledge base with a large selection of articles.

Picreel Review: Simple Exit Intent Offers That Don’t Burn You Out

Ecommerce Platforms

The knowledge base is the heart of Picreel's support, giving you a chance to search for a keyword or topic and browse through all of the documentation the company has provided. Popups and promotional banners are only useful if they're targeted to the customer seeing them.

In-House or Outsourced: Which Ecommerce Solution is Best for Your Business?


Outsourcing your ecommerce solution means that you’re putting your ecommerce into the hands of a team of experienced professionals who aren’t within your organization, but are putting their expertise and knowledge to work for your company.

Ucraft Review: A Wonderful Mix of Creativity and Ecommerce

Ecommerce Platforms

It's easy to integrate with services like PayPal and Eventbrite, while also adding effects that would typically require CSS knowledge. Ucraft seems to cover most of the bases when it comes to customer support. Sometimes you want more than the standard eCommerce website look.

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The Ultimate Shopify Lite vs Snipcart Comparison

Ecommerce Platforms

Such systems track the number of products in stock and forecast the amount of time the stocks will last based on sales activity. It also offers a knowledge base of guides, tutorials, documentation and blog posts.

Ambassador Review: Referral Software for Rapidly Growing Ecommerce

Ecommerce Platforms

It doesn't have a direct Shopify or Bigcommerce app, and the main customer base seems to be large companies like Logitech, Zillow, and Hulu. Overall, Ambassador seems to have all of its bases covered when it comes to customer support.

ShipBob Review: The Ultimate Order Fulfillment Solution?

Ecommerce Platforms

ShipBob bases its value proposition on the drawback most online retailers face when selling on Amazon- you can’t control brand experience. ShipBob’s cloud-based feature also enables data to be backed up automatically.