Retail TouchPoints

SEPTEMBER 28, 2023

The continued advancement of retail technology and ecommerce have set new standards for a quality online shopping experience. Todays’ customers expect seamless omnichannel shopping experiences that are highly personalized. In fact, 80% of customers say they’re more likely to purchase from brands that personalize, according to Deloitte.

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Retail TouchPoints

JULY 13, 2022

CPG brand partners can utilize dynamic ad placements, targeted content, sponsored searches and product recommendations to boost their sales. Swiftly’s technology helps us meet the evolving needs of our customers with more personalized offers that increase savings,” said Mary Kellmanson, CMO at 99 Cents Only Stores in a statement.

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Omnisend

NOVEMBER 9, 2021

We are thrilled to announce that Omnisend is one of only two email service providers (ESPs) chosen by BigCommerce as an Elite Technology Partner. The elite status is awarded to a small number of partners recognized for offering best-in-class technologies, value and superior customer service. Reading Time: 2 minutes. Start Free Today.

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Retail TouchPoints

JANUARY 23, 2024

The positive vibe of the show was largely driven by retail executives’ obvious eagerness to explore which new technologies would help them maximize customer retention and business growth in 2024. Artificial Intelligence (AI) It should come as no surprise that AI was the “golden child” of this year’s Big Show. Is it the real deal?

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ACH Multi-channel Technology Customer Retention 256

iVend

OCTOBER 10, 2023

Read how our technology gives retailers the gift of growth. We take a look at the RIS predictions and how you can use retail technology to implement actions based on them – positioning yourself to receive the gift of business growth and increased profits this holiday season.

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Wiser

SEPTEMBER 28, 2017

To succeed, omnichannel retailers and brands need to be true to their names and fully unify their selling channels. Omnichannel holiday strategy requires channels to work together. Omnichannel retailers are at a distinct advantage because they already have the cross-channel functionalities. Leveraging Mobile Technology .

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Retail TouchPoints

JANUARY 15, 2024

Based on the findings of the studies, two AI truths become clear: Retailers are looking to AI to offset a plethora of current challenges and drive operational efficiency ; and Executives see generative AI specifically as a transformational technology that will change the face of retail communications and experiences.

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Fabric

DECEMBER 15, 2023

In this blog post, we’ve compiled a list of key takeaways from this insightful discussion, focusing on how retailers can navigate the instant gratification economy, deliver true omnichannel experiences, and leverage innovative solutions like real-time inventory, order management and fulfillment, and dropshipping. 5 Key Takeaways 1.

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eCommerce Omnichannel Fulfillment eCommerce Platforms 130

RTP blog

JULY 29, 2019

In today’s business climate, technology has been used to supplant face-to-face engagement. To drive conversion, retailers must create omnichannel experiences by personalizing consumer experiences through in-store appointments, powering seamless online-to-offline journeys and developing loyal customers via in-store events.

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Retail TouchPoints

MAY 17, 2024

Here are a few ways innovative technologies can help in the quest to reduce retail returns. Virtual fitting technologies help consumers make the right selection the first time. Another way AI can assist is with inventory management solutions, with it recommending the most efficient way to manage a return. Immersive experiences.

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Retail TouchPoints

JANUARY 8, 2024

As a result, retailers must ensure their 2024 loss prevention plans incorporate an omnichannel approach that considers all avenues for loss. How to Mitigate Unnecessary Loss Today and Tomorrow The secret to a stellar omnichannel loss prevention strategy is AI-driven exception-based reporting (EBR).

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Kibo

JULY 22, 2020

Omnichannel Personalization is the practice of creating customer experiences that are informed by real-time data from all channels, and extending them across every touchpoint, to build consistent relationships with the customer everywhere they interact with the brand. Omnichannel Customer Experience.

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Omnichannel Customer Experience Channel Information 71

Sailthru

MAY 22, 2019

Sailthru is the world’s largest sender of personalized email so you could say we know a thing or two about personalization technology. If you take your email software and then bolt on another solution for your product recommendations and another one for triggered messages. Think about it. We’re here to help.

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Technology Omnichannel Download Recommendation 121

Retail TouchPoints

OCTOBER 24, 2023

Here’s where to start: Creating Solutions for Permanent Changes in Customer Expectations As stay-at-home orders drove both retailers and CPG companies to accelerate their adoption of omnichannel strategies, their supply chain processes got significantly more complex.

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Retail TouchPoints

JUNE 28, 2023

As a result, store design teams are thinking more critically, and intentionally, about their new physical experiences — especially if technology plays a supporting role. Do retailers have interest in technologies that garner a lot of attention and PR?

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Technology Consumer Mobile Operations 268

Retail TouchPoints

JULY 27, 2022

The demand for grocery omnichannel ecommerce has been fueled by the pandemic, specifically consumers’ desire for convenience. To keep up with this demand and consumer expectations, grocers will have to invest in the right forward-looking technology to evolve omnichannel offerings to meet customer needs.

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Retail TouchPoints

SEPTEMBER 18, 2023

With respect to optimizing employee efficiencies, generative AI could be used by store associates on handheld devices to think up product recommendations when advising customers, and AI will hopefully be deployed in order to achieve the most ideal sales floor schedules.

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Retail TouchPoints

APRIL 6, 2022

In that vein, retail store managers and shopping center owners/operators can leverage data-driven technologies to make strategic business decisions that will benefit their bottom line. Video analytics and computer vision technology gathers comprehensive data on shopper behavior and on-premise trends. Driving Shopper Engagement.

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Retail TouchPoints

DECEMBER 13, 2021

Our Recommendations AI capability is another example of something that was built for other Google products and solutions and then brought to bear in a retail product orientation. Historically], there’s been a lot of investment into ecommerce and store technology, but we’ve been kind of scrimping on supply chain over the last five years.

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Channel Omnichannel Retail Merchant Services 182

Retail TouchPoints

OCTOBER 19, 2022

However, the role of the store is evolving, so retailers need to consider how they invest in modern experiential and omnichannel shops. Delivering a true omnichannel experience takes heavy investments on a store-by-store basis, so retailers need to find ways to deliver connected journeys without breaking the bank.

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Retail TouchPoints

NOVEMBER 2, 2022

When Discount Tire unveiled its Atlanta Pit Pass concept store in early October 2022, it officially completed its transformation from a traditional tire retailer into a strong omnichannel leader in the automotive category. Putting Technology at the Center of the Experience.

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Automotive Customer Mobile Recommendation 262

Sailthru

JANUARY 16, 2020

Take omnichannel personalization, for example. From there, retailers must look at the various solutions that can deliver a holistic omnichannel customer profile. Missing Out on Omnichannel Personalization Is No Longer an Option. The time when “omnichannel” was a hot buzzword is long gone. Solution #1: Mobile Passes.

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Retail TouchPoints

FEBRUARY 7, 2023

However, with new and emerging technologies – combined with its trend-setting, Gen Z and mobile-only population – China presents an unparalleled opportunity for luxury brands to elevate their online retail strategies and enhance consumer engagement to new heights.” At Alibaba’s recent 11.11

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Payments Omnichannel Payment Services Consumer 288

365 Retail

SEPTEMBER 20, 2023

Unilever-owned fine food and gourmet ingredient brand Oswald, has partnered with MoEngage , the leading insights-led customer engagement platform, to power personalised, omnichannel engagement at scale to drive customer interaction and performance.

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GetElastic

JUNE 7, 2016

Navigating the omnichannel universe is a challenge for many retailers. This article explores strategies for building an omnichannel business that makes sense to the reader’s unique business. With e-commerce sales rising rapidly, there are a few key recommendations to consider so that your in-store sales remain healthy.

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Retail TouchPoints

JANUARY 16, 2024

The technology adds to Samsonite’s growing tech stack, which includes Oracle Retail Xstore Office and Oracle Retail Order Broker Cloud Service. Associates get access to complete inventory visibility across channels so they can better serve customers and recommend a broader assortment of products.

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Mobile POS Channel Recommendation 243

Retail TouchPoints

JUNE 13, 2023

When Houle started with Aldo Group as Senior Director of Digital Technology, “We were primarily focused on digitalizing our retail experience across all channels,” he said in an interview with Retail TouchPoints. It involves not just the right technology but also the right skills, processes, and culture.

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Supplies Customer Experience Technology Omnichannel 242

Sailthru

JUNE 4, 2019

But as with any hot market, there are countless technology vendors and misconceptions: why it’s important, how its results can be measured, even what it is. Say you bolt separate solutions for both product recommendations and triggered messages onto your existing email software. Legacy clouds.

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Technology Omnichannel Recommendation Download 68

Retail TouchPoints

MARCH 24, 2022

Now the online grocery marketplace has launched a suite of technologies to help its partners continue their digital transformation with new fulfillment , advertising and insights capabilities. Instacart already powers the ecommerce and fulfillment experience for hundreds of retailers across North America.

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Fulfillment eCommerce Operations Omnichannel 274

Retail TouchPoints

JANUARY 20, 2022

The store is built around personalization, so as customers shop and scan items, machine learning algorithms will offer up tailored, real-time recommendations of other products that the shopper might be interested in — an IRL iteration of the online recommendations engine.

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Retail TouchPoints

OCTOBER 31, 2023

Established store associates are no strangers to the complexities of omnichannel. Assess technology gaps and make better use of what you have. That’s one reason that associates prize schedule flexibility: those citing the lack of it as a reason they consider leaving their employer is up 14% from 2022.

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Retail TouchPoints

NOVEMBER 18, 2021

Macy’s is continuing its omnichannel evolution with the launch of a curated digital marketplace for both its flagship brand and Bloomingdale’s slated to open in the second half of 2022. The marketplace will expand the range of products carried by Macy’s and introduce new categories for the retailer on both macys.com and bloomingdales.com.

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Recommendation Omnichannel eCommerce Mobile 289

Retail TouchPoints

JUNE 21, 2022

Before the May 25, 2022 grand opening of Amazon Style — the retailer’s initial venture into fashion brick-and-mortar retail — some thought the Los Angeles space at the Americana at Brand would be dominated by technology and devoid of human interaction. Fitting Digital into Physical Fashion Retail.

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365 Retail

OCTOBER 27, 2022

The Fragrance Shop today reported increased annual sales and profits as it bounced back from the impact of the pandemic and reaped the benefits of investment in its omnichannel strategy. . The post Omnichannel strategy drives sales and profits at The Fragrance Shop appeared first on 365 RETAIL | Retail Technology News.

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Retail TouchPoints

JANUARY 4, 2022

The ad firm will utilize Best Buy’s internal customer data to recommend relevant methods of connecting with shoppers based on their habits. “We Grocers including Kroger and Albertsons have had platforms for some time, and Walmart revamped its media division at the start of 2021 to emphasize omnichannel experiences.

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Retail TouchPoints

JANUARY 8, 2024

Brands will have the opportunity to target shoppers with new products, deals and seasonal promotions while they shop, as well as offer personalized product recommendations based on their real-time shopping behaviors and items that they have already added to their physical cart.

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Retail Shopping Carts Omnichannel Recommendation 162

GetElastic

JULY 19, 2016

By next year, Forrester estimates that digital technology will play a part in almost 60% of all in-store transactions, which will equate to roughly US$1.8 While you may understand the business critical nature of selling to your market with an omnichannel approach, your CEO and the rest of the C-suite may not be there yet.

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Omnichannel Download Technology Channel 113